Zoominfo
by Leena Rao on March 7, 2009

ZoomInfo, a popular business information search engine used to find information about industries, companies and people is partnering with Microsoft to integrate its search engine into Microsoft’s Dynamic CRM platform. ZoomInfo’s search engine has proven to be useful tool to incorporate into CRMs because its research capabilities help identify new sales leads, expand data on existing customers, create more qualified leads and provide a single data source to integrate sales and marketing teams. Sugar CRM and SalesForce.com are also using ZoomInfo’s comprehensive search capabilities within their platforms.

150 Invites To 123people.com For TechCrunch Readers
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by Duncan Riley on February 6, 2008

123people.jpgNew comer to the people search game 123people.com is a Austrian based startup that is looking to provide a new take on the competitive people search market with a European focus.

There’s no shortage of wannabes in this space. Spock, Wink, Zoominfo, WikiYou and PeekYou are a few companies we’ve reviewed previously. 123people.com joins that list, but there are a few differences that are worth mentioning.

123people.com is primarily a data aggregator, but unlike some of its competitors it goes one step further by aggregating publicly available phone numbers and email addresses for every search result. It’s not perfect, and it has better results for European focused searches, but this will improve with time.

In addition 123people also aggregates videos, photos, tags and comments from “hundreds of international sites” including Facebook, Hi5, Xing, YouTube, Last.fm and studiVZ. Users can claim, tag, vote and comment on aggregated profiles on 123people.com.

We have invites to the private beta of 123people.com to give away to TechCrunch readers. The first 150 people to email privatebeta@123people.com will get an invite code in return, and if you are one of the 150, let us know what you think of 123people.com in the comments.

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Attendi Wants to Search Inside Your Head
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by Erick Schonfeld on September 24, 2007

chatbubbles.pngAs if the more than 20 billion Web pages out there aren’t enough, a new startup coming out of stealth mode today called Attendi has come up with a new twist on “people search.” This is not to be confused with the type of people search that Facebook is getting into (actually searching for people—see also Spock, Wink, Zoominfo, WikiYou and PeekYou), or the type of people-powered search results that Mahalo, Wikiasari, and others are exploring (also known as social search). Actually, Attendi could more aptly be called chat search because it wants to search what’s in people’s heads as expressed through online chats. Attendi is launching at DEMO fall.

Attendi is half a social network, and half a knowledge database. Here’s how it’s supposed to work. Members, known as “Attendis,” will create profiles on the site describing their areas of expertise, hobbies, and interests, as well as adding links to their blogs, social networks, or simply Websites they identify with. The site, which opens in beta today, dynamically creates tags that define what each person knows and cares about (they can also add their own tags). It is built on top of the Lucene open-source search engine, and the Jabber instant-messaging protocol.

When someone searches for a topic on Attendi, what comes back as results are profiles of other “Attendis” whose tags match the search request. And if they happen to be online at the moment, even on another IM system, the other person can initiate a chat discussion with one of them to ask questions about that topic. “Attendi will just be a way to broker your availability,” says CEO Drew Rayman. Every chat is archived, indexed, and becomes fodder for future search results.

Attendi is based in New York City, and Rayman is also the founder of an interactive ad agency called i33. He plans on selling search ad sponsorships based on Attendi topics, as well as a live chat ad unit that only pops up when a company’s online customer service rep is at the ready to do a hard sell through IM. It’s that kind of in-your-face advertising, though, that might drive people away from an IM-centric search engine and never give it a second chance.

Making topic-specific IMs searchable is certainly a novel way to create a knowledge database. But Attendi faces a huge hurdle in getting anybody to actually use its system. What’s the incentive? There is no existing network of super-smart Attendis anyone would want to tap into. One way around this chicken-and-egg problem, though, would be to take advantage of free advice that tens of thousands, if not millions, of people are already giving away for free online in the form of comments that people leave on blogs. There is no easy way to search across those. (Startups like Big Swerve, which was in the TechCrunch40 Demo Pit, are already onto this).

Bloggers today install search boxes from Google or Eurekster to allow readers to search through their posts. Why wouldn’t they also install a way to search comments if it were available. Attendi would be better off trying to build such a service to gain traction for its technology. It could offer a way to power comments for blogs that would make those comments searchable both on that blog alone and across all Attendi-powered blogs. That way, those people who leave their opinions across the blogosphere in the form of comments would surface in Attendi search results. Tapping into blog comments would be a great way to seed its knowledge network.

People Search Business Just Got More Complicated As Facebook Enters Market
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by Michael Arrington on September 5, 2007

Facebook just announced that they are now allowing public searches of their users by people without Facebook accounts.

Not much information is included in the results (see image below)- just the name and primary photograph included in the user profile, and users can easily elect to stop search engines from indexing their information by changing their privacy settings.

As Om Malik notes, this is yet another competitive threat in the burgeoning people search scene. We’ve recently covered five new people search engines – Spock, Wink, Zoominfo, WikiYou and PeekYou. All of these services count on the fact that people information is distributed across many different websites and services.

To the extent any one service such as Facebook (or LinkedIn, etc.) gather lots of centralized information about a large group of people and then make it available for general search, these people search engines become much less important. If these startups were public entities, their market valuations would dip today.

War Of The People Search
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by Michael Arrington on May 9, 2007

I moderated a fascinating panel tonight at Google headquarters that included execs from three “people search engines” – the CEO of Wink (Michael Tanne), the CEO of Spock (Jaideep Singh), and the COO of Zoominfo (Bryan Burdick).

The panel was very timely. Earlier today the Wall Street Journal published an article called “You’re Nobody Unless Your Name Googles Well” that outlined the exact problem these search engines are trying to solve – finding information about people on the web, many of whom have identical names. The article didn’t mention the efforts of these startups, instead focusing entirely on Google, but it did note a few interesting statistics. There are, for example, 158 million results on Google for the name “John Smith” (I actually see 225 million, but who’s counting).

Big statistics are thrown around when people talk about people search. Singh says around 30% of searches are people-related. Tanne says 2 billion searches per month are on people (Facebook data tends to suggest this is probably vastly underestimated).

Still, it’s not clear that this market is huge. The big advertising dollars tend to come in for product and service-related searches, not for searches on John Smith.

Spock, Wink and Zoominfo each have very different products, reflecting their different philosophies on business models, target markets, and control over information.

Wink

Wink changed course in November 2006 and began providing search results on people from social networks like MySpace, LinkedIn and Bebo. Users search based on name, geography and other criteria (company, school, whatever) and see results from major social networks. Tanne says they now have over 175 million distinct individuals indexed on their site.

Users can claim their Wink profile, proving their ownership of various profiles on social networks by entering in the email they use for those accounts.

Wink relies on advertising for revenue, and Tanne says they can get $2 or so in revenue per thousand page impressions. He also hinted at other revenue streams down the road, such as lead generation for other services.

Wink raised $7 million in venture capital but did a partial stock buy-back earlier this year.

Spock

Spock hasn’t launched yet, but the demos we’ve seen show it to be a direct competitor to Wink. The company, which raised $7 million in a Series A round of financing, is in private beta and should launch in the next couple of months.

See our overview for a more complete description of the service. Spock is an ambitious effort – Singh says they will index the entire web to search for people-related data, although for now they are focusing on high payoff sites like Wikipedia.

Once data is found, Spock analyzes it to de-dupe others with the same or similar name and then creates a user profile for the individual. Tags are created dynamically and relationships with other individuals are noted. Readers can then add additional tags or vote the existing ones up or down. An individual can also claim their own profile by proving their identity, and get enhanced voting power on their descriptive tags.

Like Wink, Spock is focused on generating advertising revenue.

Spock will generate a lot of controversy because individuals are not in complete control of their profile. The community decides on descriptive tags for a person, so Bill Clinton’s profile includes such terms as “sex scandal” and “impeached United States Official.” Litigation is sure to follow from celebrity types not happy with their Spock profile, but Singh said flat out tonight that the site will firmly fight any attempts to defy the community’s decisions on descriptive tags. I’m betting there are one or two legal precedents out there on this, perhaps involving Wikipedia disputes.

Spock also has a vertical logo, which is totally cool.

Zoominfo

Zoominfo was the black sheep of the group. They were founded long ago, in 2000, making them a great grandfather by Internet startup standards. They are well into their revenue phase with $12 in sales last year, and are profitable.

The service is completely business focused (it’s more of a competitor to LinkedIn than Wink or Spock) and pulls data from press releases and corporate bios on websites. A lot of data is free, but certain searches require a subscription that starts at $100/month. They’ve recently updated their site with a more contemporary design, but their business model of keeping data behind a paywall is very web 1.0 (hey, they’re profitable though).

Who’s Best?

Zoominfo is a solid business, but elicited little enthusiasm from the attendees at the panel this evening. Press release quotes and corporate bios just don’t get these Silicon Valley types fired up. Spock is yet to launch and has the benefit of controlling its messaging and user experience for the time being. Controversy sells, and the first few profile disputes are sure to bring lots of traffic to the site. But until it launches there’s just no way to effectively judge it. Wink is a solid search engine but people are still digesting the “bad” news of its product shift away from more traditional search and it’s stockholder buyout.

There are many others playing in this sandbox too, such as Streakr , ProfileLinker, LinkedIn and Upscoop. Many of these overlap a lot with Wink, but less so with Spock. As I mentioned above, it’s also not clear just how big this people search “sand box” really is.

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