Paypal
by Leena Rao on November 3, 2009

We’re at PayPal’s much-hyped PayPal Innovate X 2009, the payments company’s first dedicated developer conference. PayPal, which reported strong earnings recently, is hoping to engage developers in producing applications on top of PayPal’s newly released API. eBay’s CEO John Donahoe said this morning that PayPal is set to be bigger than eBay in the near future, forecasting the payment company’s continued growth and dominance in the space. We reported on parts of the open platform here and here. PayPal is already testing the platform with startups Payvment, FundRazr, Lottay and TwitPay. PayPal is officially opening up its PayPal X platform to developers and will be presenting a roadmap for its view of the future of payments.

Here’s a comprehensive list of the Adaptive Payments APIs that PayPal is releasing today. Adaptive Payments are the first suite of APIs that are part of PayPal X’s open platform. Here’s a comprehensive list of the Adaptive Payments APIs that PayPal is releasing today. I’ve also embedded the full list of APIs that will eventually be available on PayPal X below.

by Leena Rao on November 3, 2009

Today is the first day of PayPal’s much-hyped PayPal Innovate X 2009, the payments company’s first dedicated developer conference. PayPal, which reported strong earnings recently, is hoping to engage developers in producing applications on top of PayPal’s newly released API. We reported on parts of the open platform here and here. PayPal is already testing the platform with startups Payvment, FundRazr, Lottay and TwitPay. PayPal is officially opening up its PayPal X platform to developers and also unveiling additional APIs at the conference and will be presenting a roadmap for its view of the future of payments.

Taking the stage this morning for the keynote address is PayPal’s senior director of PayPal’s developer network, Naveed Anwar. He says that PayPal X, the new platform, is officially open. PayPal moves over $2200 dollars per second. John Donahoe, eBay’s CEO, takes the stage next. He says that this is an important marking point in the company’s history. The bottom line message is that working together with developers to unleash the next wave of payments technology. Donahoe admits that eBay was not know as the a bed of innovation but saw the opportunity in PayPal. Marc Andreessen has been a huge part of technology playing a growing role at eBay, says Donahoe. PayPal was given an unlimited budget to hire talent and develop key innovations.

by Mike Butcher on October 29, 2009

Amazon is launching “PayPhrase” a simple way to verify your account to speed up purchasing – a great move ahead of the holiday season when even more people than ever will be shopping online.

It’s simple stuff. You set up a unique phrase like “Axe Murderer” or “Car Lover” or “Honey I shrunk the kids” and tie it to a 4-digit PIN. This is linked to your Amazon account which, of course, is pre-loaded with your credit card and shipping address.

I do have to wonder what was so hard about entering an email address and password, but clearly Amazon’s psychological research unit thought “Fluffy Bunnies”, or some such, was going to be easier for the average Jane or Joe to remember.

by Leena Rao on October 14, 2009

In an effort to compete with Amazon’s Flexible Payments API, PayPal recently announced its version of the API, called Adaptive Payments (which we scooped over the summer). PayPal’s API gives developers full access to PayPal’s features, allowing them a lot more freedom in building applications, which includes the ability to accept and distribute payments. Over the course of the past few month, PayPal has been working with several startups as part of a pilot program to show the capabilities of the API in anticipation of a broader rollout in November. Payvment, which powers online shopping cart technologies and uses PayPal as a payment mechanism, is launching a potentially revolutionary new Facebook app that would let anyone set up a retail storefront on Facebook.

Payvment was originally developed as a web service that would allow any site owner to integrate a shopping cart into their e-commerce offering. You can add the technology to your site by simply adding one line of code to the site. Payvment’s Facebook App is more comprehensive and lets anyone create a retail store on Facebook. The app lets you set up products, categories of products (i.e. shoes, T-shirts, sweaters), import photos, list terms of service and shipping options and more. Once you set up your online shop on Facebook, it will show up in a separate tab on your profile or page under “storefront”.

by Leena Rao on September 16, 2009

Recently, PayPal announced its flexible payments API, called Adaptive Payments (which we scooped) gives developers full access to PayPal’s features, allowing them a lot more freedom in building applications, which includes the ability to accept and distribute payments.

PayPal is timing the official availability of these APIs with its PayPal X Innovate 2009 conference in November. According to PayPal, developer attendees will receive exclusive access to the new APIs that won’t be available to non-attendees until 2010. And PayPal will be unveiling its platform roadmap for the future, which should be interesting. We already got a little sneak preview of the PayPal’s future vision a few weeks ago.

by MG Siegler on September 3, 2009

Back in July, we were at the event where PayPal announced its new flexible payments API. There, they showed off this pretty neat video of their vision of a PayPal Payments-enabled future. So this video is a few weeks old, but it’s making the rounds on Twitter again today, and it’s pretty cool, so we figured we’d post it.

Basically, this is PayPal’s vision for the future of payments. It reminds quite a bit of Mastercard’s “Priceless” commercials, but with a cool tech angle.

by MG Siegler on August 3, 2009

There’s a mad rush of tips coming into us right now that PayPal’s online purchasing service is down for the count. While the site itself appears to be loading (though very slowly), numerous buyers and venders are reporting that sales are not going through. A quick scan of Twitter tells the same story. And it looks like it has been down for something like an hour and a half now.

Here’s what PayPal is officially saying on its developer site:

by Leena Rao on July 23, 2009

While Ebay’s Q2 earnings yesterday showed that its marketplace business was slow, the company’s revenue was boosted by continued growth in its online payments business, including PayPal and BillMeLater. Both businesses saw 11 % growth in revenue in the quarter, compared to a year ago, and saw a 20% increase in registered accounts from last year, with 75.4 million accounts. On the heels of this good news, today PayPal is officially announcing the launch of its flexible payments API, called Adaptive Payments (which we scooped a few weeks ago here). The new platform will officially open up to developers in November but will be accepting beta testers until then.

Basically the new API is designed to give developers full access to PayPal’s features, allowing them a lot more freedom in building applications which include the ability to accept and distribute payments. PayPal’s President Scott Thompson says that developers will basically be able to do anything they want off of the PayPal platform, emphasizing the “global connectivity” of PayPal. He says $2000 flows through PayPal’s system every second, 365 days a year. Thompson says that what differentiates this new innovation is the ability to maintain security, while still extending the API far from PayPal.

by Leena Rao on July 6, 2009

It looks like PayPal is rolling out a more flexible payments API called Adaptive Payments. We’ve obtained a confidential document, which is embedded below, explaining the details of the new system. Basically the API is designed to give developers full access to PayPal’s features, allowing them a lot more freedom in building applications which include the ability to accept and distribute payments.

Very similar to Amazon’s Flexible Payments Service (FPS), the Adaptive Payments API handles payments between a sender of a payment and one or more receivers of the payment. Adaptive Payments allows almost the same functionality as FPS. The new API lets developers become a payment aggregator, which we are told is something against PayPal’s current Terms of Service. Amazon’s FPS also lets developers aggregate payments. Moreover, Paypal’s Adaptive Payments has built in micropayments support, another feature of FPS.

by Robin Wauters on June 5, 2009

Yahoo is introducing a slew of new applications that aim to complement its free webmail service today. Since December last year, Yahoo features a number of third-party applications inside Yahoo Mail, such as Xoopit, Flickr and Flixster, all in a good effort to reduce the amount of websites you need to visit as well as time you need to spend to perform certain task related to communicating with your friends, relatives or co-workers.

Starting today, that list includes other tools like online payment platform PayPal, basic photo editor Picnik, Xoopit service MyPhotos and file sharing application Zumo Drive.

by Guest Author on May 5, 2009

Editor’s note: The guest post below was written by Brian Lawe, CEO and Founder of MyStoreCredit. Brian’s company develops e-commerce tools around payments, cross-promotion and customer mapping. He’s been watching Twitter for some time.

The rumors are ripe that Apple, Microsoft, Google and News Corp are all sniffing around Twitter – but no one has mentioned the best fit: Amazon. If Amazon doesn’t jump into the arena, someone at Twitter ought to make a call to Jeff Bezos. Neither Amazon nor Twitter should miss the powerful synergies from merging the two companies. To wit:

  1. Introducing Twitter Payments: Amazon has been struggling to gain traction with its payments platform. They will never unseat or even threaten PayPal until they come up with a unique and differentiated strategy. The world does not need yet another payment option. But Twitter is something new and does offer a smart strategy. By rewarding Twitter users for associating their Twitter accounts with their Amazon account, Amazon can instantly create a new, potentially dominating powerhouse in payments for mobile and online transactions.
by Erick Schonfeld on March 25, 2009

While advertising revenues have been disappointingly low for most applications on Facebook and other social networks, another option app developers are increasingly turning towards is micropayments for virtual goods or premium features. Both Facebook and MySpace have admitted that they are working on their own payment systems, and Apple could play a role as well since it already has a payment system in place for iPhone apps (although even Apple is running into some bumps).

While the bigger players are fiddling with their payment system plans, nimbler startups are moving in to fill the gap. One of these is Spare Change Payments, which is trying to become the Paypal of micropayments. A year after launch, more than 700 apps across Facebook, MySpace, and Bebo use Spare Change for micropayments. Spare Change is processing $2.5 million a month in micropayments, which is a $30 million annual run-rate. The apps that are having the most success with micropayments are games and ones that sell virtual goods.

Now, the company is making it easier for consumers to pay through Spare Change with a new payment widget that pops up in each app instead of sending people off to a separate payments page.

by Michael Arrington on December 1, 2008

Apparently at least some Australians aren’t happy with a PayPal advertisements that include legendary Aborigine David Unaipon with a motorcycle police helmet added on to suggest PayPal has heightened security. The ads, which are on the sides of buses in Australia, says the Sydney Morning Herald, are disrespectful and degrading according to Unaipon’s relatives.

The ads also apparently feature other bills as well. And PayPal, instead of just not commenting or removing those specific ads, makes a mess of it. “PayPal spokeswoman Kelly Stevens said the ads were “perfectly legal”" – which doesn’t really address the issue.

Best quote from the article: “It is very disrespectful because for a start no Aboriginal people have a helmet – we’re not bikies and we’re not Vikings.”

by Erick Schonfeld on October 15, 2008

Although eBay beat its downwardly-revised earnings numbers today, its earnings call was filled with glum news for investors. (Full earnings slides embedded below). After three flat quarters, revenues declined 3.6 percent from the second quarter to $2.2 billion. Free cash flow has been going down each of the last four quarters, and so has the total value of goods traded over the auction and e-commerce site. eBay is leaning much more heavily these days on merchant-dominated categories like autos than on auctions between ordinary people.

Even PayPal’s revenues were flat in the quarter at $597 million. Maybe the $945 million acquisition of Bill Me Later will help reignite growth. Its classifieds business (Kijiji) brought in a respectable $250 million in revenues.

Another eBay business that is holding its own, surprisingly, is Skype. Revenues for the third quarter were $143 million. Although its growth rate is slowing, at least it is still growing, both on an annual (46 percent) and sequential quarterly (5 percent) basis. Its total registered users grew 51 percent to 370 million, and those people used up 16 billion minutes of talk time.

Amazon Rents Out Its Checkout Cart
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by Erick Schonfeld on July 30, 2008

Amazon is outsourcing more of its Web-scale software. Yesterday, it beefed up its payment services with the launch of Checkout by Amazon and Amazon Simple Pay. Other e-commerce sites can basically insert an Amazon Checkout cart on their sites and Amazon’s software will handle one-click ordering for anyone with an existing amazon account, order management, shipping and sales tax calculations, and other features. Or with Amazon Simple Pay, customers can just remotely sign into their Amazon accounts and Amazon will handle the payment process itself.

For both services, Amazon charges a transaction fee that starts at 2.9 percent of the order amount, plus 30 cents per order (it goes down to 1.9 percent for sites doing more than $100,000 a month in sales). And for transactions less than $10, Amazon charges 5 percent plus 5 cents.

Amazon already offers an array of payment services for both consumers and businesses, including a Flexible Payments Web service for developers to build their own checkout experiences for themselves. Hints of these latest additions came out in June. Checkout and Simple Pay are aimed squarely at businesses who may not have the resources or time to build their own payment service using Amazon’s Flexible Payment Services API. Amazon is going after PayPal and Google Checkout by leveraging its own payment software (and the millions of existing accounts tied to its system) and making it available to others.

Amazon is making big strides towards building cloud computing services, from payments to storage to compute cycles. If it can succeed in creating meaningful revenues from these services, they should be higher-margin businesses than shipping books and CDs. (In a related move today, Amazon is simplifying its Mechanical Turk Web service so that non-coders (i.e., business managers) can set up tasks they want to automatically farm out to digital workers across the world.

Payoneer’s Virtual US Bank Accounts Make International Cash Out Easier
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by Roi Carthy on July 9, 2008

When I last covered payment service provider Payoneer, the company had announced the collection of $3 million more in funding and the addition of iStockPhoto to its client roster. Today, the company is announcing the initial rollout of “Payoneer Virtual US Account,” a new offering that simplifies payment cash out for international payees.

The new offering allows Payoneer card holders that live outside the US to receive direct Automated Clearing House (ACH) deposits/payments without the necessity of actually having a US bank account.

Here’s how it works: Payoneer maintains a bulk of sub-accounts under its main account, which is held in an American bank. When an ACH transfer is initiated, each of these sub-accounts is referenced using its own routing and account numbers. When the funds are credited to one of these sub-accounts, Payoneer loads the funds to the associated card.

Contrary to their name, these accounts are not virtual at all. Payoneer’s thinking here is to call them virtual accounts because they only serve as channels for loading money onto their cards. The accounts cannot be used for wire transfers, they don’t bear interest, etc. I may be splitting hairs, but the name could be a bit snazzier.

The Payoneer Virtual US Account might not seem all that exciting to some, but I assure you, this is a huge deal if you are an international payee. Take the following scenario as a case-in-point:

Let’s say you’re an affiliate marketer living in Russia and you’ve just had your monthly commission deposited to your PayPal account. With Payoneer, it works like this now: you can perform an ACH transfer directly from your PayPal account to your Payoneer Virtual US Account. The funds will be immediately available on your Payoneer Debit MasterCard balance, ready for cash withdrawal from an ATM in Moscow, or available for charge at any MasterCard point-of-sale station (department stores, supermarkets, etc.).

Payoneer’s Virtual US Account program is still in pilot mode and only available to a select group of cardholders, for whom Payoneer can accurately verify the source and destination of funds.

While the program is clearly valuable to international payees, things are a bit stickier with the PayPals, LinkShares and iStockPhotos of the world whose “blessing” is necessary for the program to take off. The crux of their concern is a fear of issues related to money laundering compliance. They would prefer to avoid the matter completely rather than risk getting themselves into hot water. Their “blessing” is necessary because they may already (or can easily in the future) update their terms and conditions to stipulate that ACH transfer to payees from certain countries are barred.

The fact that Payoneer’s systems and methodologies are designed to deal head-on with international compliance issues should help it on this front. If Payoneer has been given the green-light to broaden its offering to include Virtual US Accounts, it has probably handled compliance issues to the satisfaction of its bank, which must have kept a particularly close eye on it from day one.

Many, if not most, Internet startups focus on the American market and its users. Often times this leaves international users without the access to products and services that US users find common-place. So it’s good to see a company like Payoneer simplify payments and cash outs for international payees. It might not be easy, but the rewards could be substantial.

Amazon Said To Be Preparing a PayPal Killer. Wait, It Already Tried That.
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by Erick Schonfeld on June 19, 2008

Barrons is all breathless about Amazon getting ready to step up its game in the payments arena. Eric Savits writes:

Cantor Fitzgerald analyst Derek Brown asserts in a research note this afternoon that Amazon “may soon launch a PayPal-esque Payments service for use by consumers and merchants across the Web, potentially siphoning growth and/or profit from eBay’s crown jewel.” Brown says that Amazon could launch such a service as soon as late summer or early fall of this year.

But wait. Amazon already competes with eBay’s PayPal. It’s called Amazon Payments and it lets you:

—send money to anyone’s email address or mobile phone.
—make online purchases at other participating Websites
—buy Amazon products using your mobile phone.

It launched the current version of Amazon Payments last year. Also, last year Amazon launched its Flexible Payment Service as a Web service in limited beta so that developers could integrate Amazon’s checkout into their own sites (customers use their Amazon login, and the Website gets paid by Amazon, after a fee).

The article notes that both of these services exist, but does not explain how Amazon could go beyond their current offerings. So it is not exactly clear what further steps Amazon will take to beef up its current Amazon Payments service into a full-fledged competitor to PayPal. In terms of functionality, it is already pretty close. It even looks the same as PayPal. (Click on screen shot above).

Even if it does push the service harder, Amazon won’t find it easy to displace PayPal, which is deeply entrenched as one of the preferred payment mechanisms on the Web. But competition does keep everyone honest. So good luck to Amazon.

Google App Engine “Accidentally” Blocks PayPal
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by Michael Arrington on June 10, 2008

Here’s one for the conspiracy theorists: It turns out that Google App Engine, their new platform for building and hosting third party web applications, is blocking applications from integrating with PayPal for payments.

Developers who are building apps that use PayPal to handle payments usually require the application to send a request to the PayPal service. The URL’s used in these requests are all on the paypal.com domain name, and there is a test environment setup on a URL at www.sandbox.paypal.com. In Google App Engine apps, requests to either of these URL’s returns a generic ‘download’ error with no specific details.

A number of developers complained in a Google App Engine forum discussing the issue (also on Hacker News), where they also found a way to bypass the restriction by using a third-party proxy (like TinyURL). Then, early this morning, a Google employee named Marzia Niccolai wrote a comment, saying that the error was caused by their anti-phishing protections:

Thanks for the report! This is a bug, and we have located the problem. There was an error in our anti-phishing protections that was blocking some specific URL domains from being fetched using the URLFetch service. This was an oversight on our part, and these specific domain restrictions will be removed in the next few days.

Normally something like this wouldn’t raise too many eyebrows. But there’s too much bad blood between Google and eBay not to question this, and Google’s anti-phishing blacklist does not, of course, list the paypal.com domain as a phishing site.

Most developers who have commented on this so far strongly believe that this was a deliberate block by Google. So far, we can only take Google at their word that blocking Paypal was an accident because of the way their anti-phishing rules work. But with so many phishing sites involving Paypal, you would think that when implementing their rules they would at least check that the real Paypal site still works. Besides, the Google.com phishing test shows that Paypal is considered a safe site.

Why would it be different for App Engine? To make things more suspicious, that phishing test tool was launched last month.

We have emailed Google for a comment and will be updating this post as news comes in.

Update: In the post we mentioned that some developers were using a third-party server and/or domain to proxy requests to PayPal. It turns out that even those proxy requests no longer work (they did at some point), leaving one of the developers on that thread to conclude ‘I guess they are blocking PayPal at their (Google’s) gateway..’.

Google Outed As Anonymous Ebay Critic
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by Michael Arrington on May 31, 2008

The Google Checkout/Ebay Paypal wars continue.

Ebay Australia currently allows merchants to accept credit cards, direct debit, money orders and checks for purchases, but from June 17 they want to allow only PayPal or cash on delivery. When the Australian Competition & Consumer Commission (ACCC) asked for public comments on the proposal a lot of of people responded. But an anonymous 38 page document that is highly critical of Ebay’s move was submitted on May 26, leading to speculation on who the author might be.

It turns out, the title of the document, hidden in the PDF metadata, gave a very good clue “Microsoft Word – 204481916_1_ACCC Submission by Google re eBay Public _2_.DOC.” An Australian named David Bromage first discovered it.

The document is still available on the ACCC’s website (and is embedded below), with the title stripped out. But the Australian newspapers are all over this now.

Google’s competing product to eBay, Google Checkout, is only available to merchants in the US and UK, so they don’t directly compete yet with PayPal in the Australian market. Apparently, that hasn’t stopped them from trying to keep their options there open.

In the document, Google says Ebay’s actions are anti-competitive, that the public benefits claimed by Ebay are “illusory” and that the proposal will result in significant public detriment. They also request that the ACCC ban Ebay from the action under the Australian Trade Practices Act.

Will eBay retaliate? Last year they temporarily pulled all Ebay advertising on Google after they announced a Google Checkout party at an Ebay event. If they get that mad over a party, I can’t imagine how they’ll respond to this 38 page treatise on the evils of PayPal.

The full document is below. And in other news, PayPal was finally able to fix that drop down menu bug that plagued users for over ten days and was ignored until the press and blogs started to pay attention.


Google Objection To Ebay AustraliaPayPal ProposalFind Documents

PayPal: Ten Days And Counting To Fix Drop Down Menu Bug
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by Michael Arrington on May 25, 2008

Sometime around May 16 a bug appeared in PayPal’s subscription payments page that stops people from paying if they live in a different country than the site collecting the money. The original complaint and discussion about it are here. More discussion here.

We’ve been hearing about it for a few days now, but bugs generally aren’t big news and we don’t cover them except in unusual circumstances.

Here’s what makes this different – it’s been going on for nearly ten days now, and the bug appears to be nothing more than a small issue with a drop down menu (see video above). A couple of days ago PayPal took the time to note the bug, but still no fix. People are starting to get really angry about it.

It appears that they simply aren’t storing the value of the country when a user changes it, a very simple thing to change, perhaps a single line of code. In fact, it probably took them longer to write the blog post noting the bug than it would have taken to simply fix it. The most likely explanation for the ridiculous amount of time it has taken to fix it: it’s probably stuck in a bug queue, and has to wait its turn. Meanwhile, PayPal merchants are losing money.

One merchant comment sort of says it all:

It’s staggering that PayPal has not fixed this most basic payment issue immediately. I contacted support when I received the first customer complaint about five days ago and PayPal support already knew about the error but could not provide an estimated time to fix it. Clearly PayPal cannot be relied upon to provide a stable payments system.

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