Meebo
by Erick Schonfeld on June 30, 2009

How do you advertise on a Web-based instant messaging service without interrupting conversations and annoying the hell out of users? Meebo CEO Seth Sternberg thinks he has the answer: “There is a moment of boredom while they are waiting for a response, that is when they click on ads.” He’s observed this based on how people interact with the ads which began appearing on Meebo.com last March. Today, Meebo is creating an ad network across partner sites which use its new Community IM service, which ads a Meebo IM bar at the bottom of participating sites.

Visitors to one of the 85 partner sites which have implemented the Community IM product (including Current TV, DailyStrength, Flixster, and Webs.com) can chat with their IM buddies without leaving the sites. Today, Meebo is introducing new ad units which pop up along the bottom left of the browser, beginning with ads for the Toyota Piou and AT&Ts. For the Toyota ad, a little car icon pops up on the left of the Meebo IM bar, away from all of the chat activity on the bottom right. If you click on the car, a larger ad 900X400 pixel rich ad overlay opens up which can show a video or any number of interactive ads. “When they click we do not take them away from the conversation,” says Sternberg. During the whole time people is watching the ads, they can still chat with their friends through the Meebo IM column on the right.

by Jason Kincaid on June 9, 2009

Over the last year or so, having online chat integrated into a website has quickly moved from “nifty” to “the norm”. The feature first caught on with Facebook, and has since made its way to a variety of other sites, including MySpace and Orkut. But most publishers and social networks don’t really have the resources to build their own chat clients, which can frustrate users that have become accustomed to the feature.

Meebo, the popular chat startup, has come a long way in helping solve this problem. The company has spent the last year building up Community IM, a product that allows sites to quickly integrate a full-featured browser-based chat client in a matter of days. Meebo has signed 75 partner sites and is currently live on 32 of them, with deployment quickly ramping up. Today, Community IM is getting a major upgrade, and it’s one that represents a major shift in the way the service can be used, beginning to transition Community IM from a pure chat product to a powerful sharing service.

by Erick Schonfeld on May 21, 2009

Is Meebo moving into email? The web-based chat service already centralizes instant messages from AIM, Yahoo, MSN, Google Talk, Facebook, MySpace, and more. Folding in emails from different accounts across the Web is a logical next step. In fact, Meebo already tiptoed into the email arena this morning with a new feature which appeared in its Windows desktop notifier.

A new “Mail” tab can now be found in preferences, allowing Meebo users to “Enable mail notifications for these accounts:” It then lists the IM accounts you’ve already signed up for on Meebo (which makes sense, since generally you use the same username and password for your email as you do for your IM within any given service such as Yahoo or Gmail/Gtalk or Facebook). When you get a new email, you get a notification pop up at the bottom of your computer screen, just like you do for new IMs. When you click on the notification, it takes you to the underlying email service.

by Robin Wauters on May 14, 2009

The Netherlands-based eBuddy, which markets a comprehensive application that lets users handle multiple instant messaging accounts from the web or their mobile phones, is today releasing an application for the Android platform a couple months after Meebo made its similar product available on there (November 2008).

The eBuddy application for Google’s open mobile OS is now available for free on the Android Market, and users can thus benefit from a single ID to chat with their friends on third-party communication platforms such as Facebook, Gtalk, Yahoo Messenger, Windows Live Messenger, ICQ and more.

by Jason Kincaid on April 23, 2009

Meebo’s Community IM is getting its biggest vote of confidence yet tonight, when it is deployed on popular social network myYearbook. Community IM is Meebo’s answer to Facebook Chat, offering publishers and social networks a way to introduce a persistent chat bar at the bottom of their sites without having to develop one on their own. And while Meebo had deployed the product to 25 partner sites before now, myYearbook is the largest by a substantial margin, with over nine million monthly unique visitors.

We’ve known this was coming for a long time - in fact, we reported on it when Meebo’s Community IM product was first announced last July. But Meebo took its time to actually roll out the product, having only launched it on three partner sites by the end of January 2009. Since then, things have been moving much more quickly, with Community IM now live on 25 sites. Meebo also has over 65 total partners signed.

by Michael Arrington on March 25, 2009

Web chat service Meebo, always innovative with advertising, is trying out something fairly aggressive: full takeover ads that show a persistent advertisement in the background.

The company says that they already got 1% or higher click throughs on existing ads units on the site, which included rollovers at the bottom of the screen and another unit right in the middle. But the new units actually take over the entire background of the site, meaning users are literally slammed with the messaging. They are presented with an option of removing the add with a click.

And the users don’t seem to mind at all.

Founder/CEO Seth Sternberg wrote a blog post today on the new ads and asked for user feedback. Most of the 100+ comments to the post are very positive. Example comments:

by Jason Kincaid on March 22, 2009

Meebo, a popular web-based chat service, has announced that it is going to extend its successful advertising platform to include the growing number of partners that are deploying its Community IM product, which launched last year.

Last summer Meebo launched interactive social ads on its main chat portal at meebo.com, presenting users with small icons at the bottom of their chat windows that would display a popup when clicked (users can also share the ads they especially like with their friends). A number of major corporations have run campaigns using the unique advertising platform, and so far Meebo is posting impressive results: the company says that it has seen an average 1% CTR with 10% of chat users sharing ads with their online buddies.

Now Meebo is ready to extend its successful ad platform to its partners that are using Community IM, Meebo’s chat product that allows web publishers to implement persistent browser-based chat clients on their websites (it’s akin to Facebook Chat). Ads will be displayed in the chat bar at the bottom of the browser (see the screenshot below) and will expand when the user clicks on the small icon shown. Community IM sites participate in a rev share agreement with Meebo, and will be able to use ads from Meebo’s inventory or from their own.

by Jason Kincaid on February 9, 2009

Last week Meebo and Facebook teamed to launch the first integration of Facebook Connect + Chat, allowing Meebo users to chat with their Facebook friends from the popular web-based IM service. The feature has had a rocky history: Meebo used an unsanctioned method to integrate Facebook Chat in December, then temporarily disabled it at Facebook’s request. And while many were quick to point the finger at Facebook (which has had a history of bullying some third party services), as it turns out the site was eager to help Meebo, and is likely open to helping other third parties.

The announcement is the latest in a series of policy changes that indicate that instant messaging is finally starting to open up, representing a paradigm shift could potentially lead to a slew of innovations. That is, as soon as the largest remaining holdouts - Yahoo and Microsoft - follow suit.

Historically, IM has existed on closed and proprietary systems, with dedicated clients that can only connect to a single network. For many years users with accounts on multiple networks (say, AOL and MSN), would have to keep multiple programs open, which ate up system resources and cluttered desktops. By 2000 a handful of clients emerged that would allow users to manage multiple IM accounts from a single program. These stayed largely under the radar until 2002, when a client called Trillian hit 1 million downloads (and then jumped to 5 million six months later).

by Robin Wauters on February 6, 2009

With all the talk about Meebo adding support for Facebook chat yesterday, I took notice of a message in our tips inbox today about another instant messaging aggregator service that I’d never heard of before adding support for Skype chat. IMO.IM is its name, it’s still in alpha stage (whatever that means), and it’s actually pretty neat.

First, the good. IMO.IM is simple, web-based service that doesn’t require you to register, comes with a desktop version for Windows and supports multiple languages. It can handle text, voice and video conversations on the most important instant messaging services including Windows Live Messenger / MSN, AIM / ICQ, MySpace, Yahoo Messenger, Jabber, Gtalk as well as - and correct me if I’m wrong but I think this is a first - Skype. I tried using the service on my iPhone (no app, just browse to the website) and it worked seamlessly.

Update: Nimbuzz and fring also supports Skype chat on mobile devices.

The bad? No Mac or Linux desktop application and no Facebook chat (yet), but that’s about the only things we could come up with for an otherwise awesome little product.

by Jason Kincaid on January 29, 2009

Meebo’s Community IM, which effectively offers websites a Facebook Chat-like messaging platform “in a box”, looks like it’s finally ready for the masses. The product was first unveiled last July, and has announced partnerships with over a dozen sites including Sugar Publishing, AddictingGames, and myYearbook. But until now it has been rolled out slowly, and is currently live on only three sites: Flixster, Wadja, and Zorpia. While some of the wait can be attributed to the partner sites themselves, Meebo has also been taking its time to ensure that its service could handle the traffic load.

Now it sounds like Meebo is ready to swing into full gear. Today the product went live on Piczo, a social site with a large following among teenagers. And beginning next month, the company will roll out on 5-6 more partner sites and plans to continue that pace for the following months (Meebo won’t comment on which sites will be launching, but we can expect the largest ones to drag their feet the longest).

by Jason Kincaid on January 8, 2009

Last month meebo, the web-based chat startup that supports nearly every IM protocol, announced that it had added support for both MySpace and Facebook Chat. Meebo’s post on the new features was a little strange - while they explicitly thanked “the folks at MySpace who encouraged and helped us to test and gave us their support”, there was no such mention of any support from Facebook’s side (instead, thanks went out to Eion Robb, who created a Facebook Chat Plugin for Pidgin). And while it’s easy to assume that Facebook was simply unwilling to help meebo, it turns out that meebo never asked.

Tonight Meebo is announcing that they’re removing support for Facebook Chat. From the company’s post on the change:

by Erick Schonfeld on December 29, 2008

Last night we released the finalist names for the Crunchies Awards. Vote here for who you think should win. We’ve set up a site that is pretty self-explanatory, with all of the names of each finalist for every category, along with links to their Websites and Crunchbase profiles where you can learn more about each one before voting. The Crunchies represents the best the Web had to offer in 2008, and you get to help choose who will win. Below is a voter’s guide for two of the major categories to get you started.

Best Overall is the big prize. Amazon Web Services makes it as a finalist this year because of the sheer number of startups that are built on top of its cloud computing infrastructure. Facebook won last year, but makes a return as a nominee due to popular demand. Facebook continued to gain massive mainstream adoption in 2008 (with 140 million members now) and launched some major initiatives to extend its social computing platform beyond its site, most notably Facebook Connect (which by itself is a finalist for Best Technology Innovation, going up against Google Friend Connect). But does Facebook deserve to win again?

by Erick Schonfeld on December 19, 2008

MySpace and Facebook may be frenemies forever, but now they have a new mutual friend that will pass notes between them. Meebo, the Web-based IM service, now supports IM accounts from both social networks. That means you can enter your Facebook and MySpace account IDs into Meebo and the chat with friends from both social networks in one IM box. The integration will work on Meebo.com itself, as well its Community IM partner sites.

While the partnership with MySpace is official, Meebo basically reverse-engineered Facebook’s IM. So if Facebook decides to change its IM protocols, the Meebo integration could break until its engineers apply a band aid. The MySpace integration, in contrast, is built on top of official APIs and incorporates all the security features of MySpace IM.

by Erick Schonfeld on October 30, 2008

If you think there is too much noise about the U.S. election now, wait until next week. On Election Day, not only will every media outlet be covering the vote, but so will voters themselves who will have ample opportunity to Tweet, Digg, video, and IM the vote.

Most of these “reports” will probably consist of people telling the world that “I’m voting!” or who they just cast their vote for. Who you vote for used to be a private affair, but no more. It is almost as if your vote does not count, unless you IM or Tweet it. (But don’t worry, it does).

On the bright side, when every voter is also a potential election observer, any shenanigans can and will be instantly broadcast over the Web and quickly picked up by the mainstream media. At least there will be a clear record that can serve as a starting point for later investigation if need be. No doubt, there will be false Tweets as well.

by Mark Hendrickson on October 28, 2008

We just received word that tonight at 9pm PT Flixster will roll out its integration of Meebo Community IM, which adds instant messaging-like chat functionality to any website.

Out of 19 total launch partners, a couple more will push their implementations live over the next two weeks, then a large batch of partners will launch theirs in early 2009. We don’t have any word yet on which partners will be next and exactly when they plan to launch.

Watch a demo video of Flixster’s integration below:

by Mark Hendrickson on October 13, 2008

Meebo has disclosed that 11 more sites have committed themselves to integrating Community IM, its forthcoming out-of-the-box service that adds Facebook Chat-like instant messaging capabilities to the bottom of any website.

The newest enlistements include Bleacher Report, Dhingana, Fanpop, GlobalGrind, IBeatYou, OrangeShark, PerfSpot, UGAME.net, Yaari, Zinch, and Zorpia. These join a set of previously announced partners that includes DanceJam, Flixster, myYearbook, Nickelodeon/MTVN Kids and Family Group’s AddictingGames, Piczo, SparkArt, Sugar Publishing and Tagged. That’s a grand total of 19 companies that believe instant messaging within the browser will make their sites stickier.

by Jason Kincaid on September 18, 2008

Instant messaging service Meebo has given us a demo of its upcoming “Community IM” platform, which allows websites to seamlessly integrate a browser-based chat window very similar to Facebook Chat.

Meebo announced the upcoming community chat feature last July, with initial partners including DanceJam, myYearbook, AddictingGames, Sugar Publishing and Tagged. Flixster will be the first partner to launch the service, with an expected release in mid-October, with more services launching in the coming months.

The video below shows Meebo’s Community IM integrated into Flickr, which isn’t actually one of Meebo’s current partners (though an alliance may form in the future). The project was constructed as a proof-of-concept during last week’s Yahoo Hack Day, and was awarded second place in the event’s Flickr competition.

by Mark Hendrickson on September 15, 2008

LiveWorld is a publicly traded company that’s been around since 1996 and is best known for its white labeled social networks. These are online communities that LiveWorld helps clients build up around their existing brands, and they often take a good deal more time and effort to set up than communities created on top of self-service platforms like Ning or KickApps.

However, LiveWorld is making a significant foray into “out-of-the-box” communities with the release of LiveBar, a widget-like site addition that brings community features to any website using only one line of JavaScript.

Meebo To Turn On Chat For Communities
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by Michael Arrington on July 16, 2008

Instant messaging service Meebo announced a new product tonight called community Instant Messaging that will effectively provide “instant messaging in a box” to any site with a community. It will be a federated system, which means users can access friends on other meebo powered social networks, too. DanceJam, Flixster, myYearbook, Nickelodeon/MTVN Kids and Family Group’s AddictingGames, Piczo, SparkArt, Sugar Publishing and Tagged were also announced as launch partners.

The product interface looks surprisingly similar to Facebook Chat, which launched earlier this year. Well, perhaps it isn’t so surprising, since other social networks are scrambling to counter Facebook Chat, but don’t have the resources to build out their own platform quickly. Even MySpace lacks a web chat product, although they are building one for launch later this year.

Like Facebook Chat, users can “pop out” the chat session and keep it live on their desktop even after they leave the site. Community partners can send messages into user chat streams (things like new friend requests and news stream items). That gives a more persistent connection to the user for the partner, another value point to the product.

The business model: Meebo will offer this free and place ads. Revenues are split 50/50 with the partner. For now Meebo is only working with a few partners, but over time they say they will open up the API for everyone and provide the service as a utility on demand.





Skype 4.0 Beta: It’s All About Video
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by Erick Schonfeld on June 17, 2008

Skype is getting a major, much-needed upgrade: Skype 4.0. President Josh Silverman calls it the “biggest new release in Skype’s history.” The new software client, which which will be released here in beta tomorrow (for Windows only), takes up the whole screen. Video is front and center.

“Our old UI was purpose-built for voice ,” Silverman tells me. (I put an excerpt from my interview with him up on TalkCrunch, or you can listen to the audio file directly). Now by going full-screen, the functionality can be spread out and made much simpler. It also makes it a better video-chat client. There is a big green “video call” button now. There is picture-in-picture functionality, and you can move the thumbnail around that shows your video.

The peer-to-peer technology ensures good quality video, and there is more space available for text chatting or sending files while the conversation is going. When you do a video chat, it really has the feeling of being in a video chat room. You can also pull in videos from Metacafe and DailyMotion (but not from YouTube). While Skype can handle up to 25 participants on the same call with voice, it is limited to one-to-one video chats at this point. Although, those can be combined with multi-party voice and text chats where everyone else just hears the audio. In comparison, Paltalk can do thousands of simultaneous video chats in a similar room-like environment.

The other major change in Skype 4.0 is that the entire experience is now centered around conversations and managing those conversations, whether those are with groups or individuals. Skype 4.0 lets you import contacts from Outlook, Outlook Express, Hotmail and Yahoo Mail. (No Gmail, another snub to Google).

There are also other improvements, such as automatic detection when you plug in a new headset or if your laptop lacks a built-in microphone. It also has software tools for testing your audio and video quality. All in all, Skype 4.0 is a step forward.

Skype, which is owned by eBay, boasts 309 million registered users and had $126 million in revenues in the first quarter.

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