3Jam
3Jam Offers Refuge For Abandoned Twitter Users
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by Jason Kincaid on August 18, 2008

Last week Twitter announced that it had disabled outbound SMS updates for nearly all of its international users because it has been unable to negotiate favorable deals with cellular carriers. Up until this point, Twitter has allowed users to receive incoming SMS messages free of charge, footing a bill that it says amounted to up to $1000 per user, per year. The service will continue operating in the US, India, and Canada (where Twitter has forged deals with carriers), but many international users are being left in the cold.

3Jam, a company that offers a number of SMS-related services, is looking to mimic Twitter’s lost functionality. The site has launched a new Twitter service that will deliver direct messages to users as SMS messages. Note: The link doesn’t work yet, but the company says it will go live some time tonight. At launch, the site will also offer local numbers for users in Australia, Sweden and Germany to respond to.

Unfortunately, the service has a few drawbacks. In order to take advantage of it, users will need to establish 3Jam accounts and maintain a positive balance on the site - you’re paying a small fee to restore something that used to be free. Twitter has considered offering a similar for-pay option to help offset its steep costs, but says it is currently uncomfortable offering a paid service that is notoriously unreliable.

Reroute Mobile Text Messages To Your PC With 3Jam’s SuperText (Private Beta Invites)
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by Erick Schonfeld on June 18, 2008

If you don’t have an all-you-can-eat subscription plan for your mobile phone that includes text messages, those messages can really add up on your bill. Especially if you are a teenager. Or a Twitter addict. Now there is a way to bypass those costly text-message fees when you are online. A new service by 3Jam called SuperText is launching in private beta that detects when you are at your computer and lets you send and receive text messages for free.

The first 100 Techcrunch readers to send an email to cathy[at]3jam[dot]com will get priority invites to the private beta. If you don’t get one, you can sign up here to be put on the waiting list.

Whenever you are logged into the service on your computer, it reroutes text messages sent to your phone so you don’t have to pay for them. And the text messages you send appear to recipients as if you sent them from your phone. It will soon work with 3Jam’s Facebook-to-SMS application as well. CEO Andy Jagoe describes SuperText as “an IM-like experience with SMS on the backend.” When you walk away from your computer or don’t respond after a certain amount of time, the message gets sent as a regular SMS to your phone.

SuperText will join 3Jam’s existing reply-all SMS service that is already used by three million mobile phone subscribers. I recently wrote about Jagoe’s attempt to run test ads on Facebook for SuperText, only to find that the term 3Jam was oddly blocked, along with other terms such as “Myspace” and “Hi5″ (After the post ran, Facebook stopped blocking those terms).

Facebook Is Blocking Ads From MySpace, Friendster, Hi5, Orkut . . . and 3Jam?
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by Erick Schonfeld on June 4, 2008

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If you try to buy an ad on Facebook, there are certain words that are taboo. Any ads that contain four-letter words are automatically blocked. So too are ads with the names of competing social networks “MySpace,” “Friendster,” “Hi5,” , or “Orkut.” (Curiously, “Bebo” and “OpenSocial” go through just fine, as does “Microsoft,” “Yahoo,” “Google,” and “AOL”).

Okay, so Facebook doesn’t want to run ads for some of its competitors. But why is 3Jam blocked? The startup offers an SMS service that lets people send multiple text messages at once, and it even has a Facebook app that does the same thing.

CEO Andy Jagoe was befuddled when he tried to create a Facebook ad to test a new product, only to find out that the term “3Jam” was also blocked. (The product actually sounds pretty cool: it will be a way to send and receive text messages for free while you are online, and then route them to your phone when you are offline). Says Jagoe:

It seems crazy to think that they consider us competitive. This is kind of weird. It is like censorship.

It does seem weird. What other startup names or products are blocked by Facebook?

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3jam Lands Virgin Mobile Tie-In
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by Duncan Riley on September 20, 2007

3jam.jpgMulti-person SMS startup 3jam has launched a new tie-in with Virgin Mobile USA: 3jam SMS 2.0.

The new service provides an improved level of text messaging by allowing friends and family to connect by multi-party text-message conversations. The 3jam application is free and requires no subscription, however standard text messaging rates apply.

The launch marks the first time a U.S. mobile operator has launched a multi-party text messaging product. Virgin Mobile USA currently has 4.8 million subscribers.

For 3jam the deal is a competitive advantage in a crowded vertical; having a tie up with a telco is a definite positive that will see many, many more people exposed to their product. See our previous coverage of the space here.

3jam took $4 million in funding from Norwest Venture Partners and New Enterprise Associates in July 2007.

A look at eight multi-person SMS services
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by Marshall Kirkpatrick on September 27, 2006

The DEMO conference is wrapping up here in San Diego and unlike when it began 16 years ago the conference wasn’t dominated by mobile launches. None the less, there were some very interesting mobile services here like ScanR and Realeyes3D image scanning by mobile photo, Flurry’s simple email and RSS on Java phones and Grand Central (which I’ve written about at length).

3Jam and Pinger both launched multiperson SMS services at DEMO. Probably first popularized by Dodgeball, multiperson SMS is a feature (or a company - your call!) that quite a few people are coming out with all at once lately. The following are some short descriptions of eight companies offering multiperson SMS and a table displaying which services offer particular features.

The List

  • Jyngle is a web based service that has voice support, just launched and got a review over on CrunchGear today.
  • 3Jam is funded, relatively straight forward and launched here at DEMO.
  • Pinger lets users quickly respond to messages by voice and received $3 million from Kleiner Perkins in 2005.
  • Swarmteams does a whole lot of things, though we weren’t able to get it to work well in testing for our original review. You might have better luck, and if so then this Irish service could well be worth using.
  • Loopt is a location aware service funded by YCombinator and Sequoia. We reviewed it at launch.
  • Dodgeball is old school and was acquired by Google in 2005.
  • Twitter is for groups of friends who want varying levels of instant, automatic updates on each others’ activities. It’s a product of podcasting company Odeo.
  • Moblabber is a mobile social network that users can receive topical messages from automatically.

There are undoubtedly more companies that offer multi-person SMS, or at least there will be by the time I click publish on this post - but I hope that comparing these seven company’s by feature set will help flesh out a vision of the landscape and where we stand today.

The Features

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