On the road? Want to check your website’s traffic? Better yet, answer live chat requests from your online customers? Now you can. SmartMax, a company that provides online live chat and monitoring support for businesses, recently introduced an app for the iPhone that will allow you to do just that: iMaximo SightMax Live Chat. We tested the app this week, and were extremely impressed with its capabilities. It plugs into SmartMax’s existing server product, the SightMax Installable Live Chat and Monitoring product. SightMax (the server software) provides online businesses with the ability to monitor the traffic of their website, and to embed a Live Chat box within the site. Users click on the chat box to speak with a live customer service representative.

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