Comments on: Authorize.net Goes Down, E-Commerce Vendors Left Hanging

By: Interesting Facts About Data Loss | Data Recovery Service and Software Experts

Thu, 13 Aug 2009 11:16:46 +0000

[...] this month, it seems Authorize.net was temporarily taken down by a fire at their datacenter. Thankfully, they had a disaster recovery [...]

By: visiblenet

visiblenet — Wed, 22 Jul 2009 22:35:16 +0000

Heard about this, but wasn’t aware it affected so many sites. I know a lot of merchants who use Authorize, but there are many gateway companies out there. Figured the market share would be a bit more spread out given there are more options now than ever. It’s a good idea to have a backup gateway or plan of attack. PayPal is a great alternative and you can use their gateway solution in much the same way as authorize. Thanks for sharing this, the comment were very interesting as well.

By: Ricky

Ricky — Wed, 08 Jul 2009 17:05:43 +0000

Why store it at all? Why take the liability?

By: Ricky

Ricky — Wed, 08 Jul 2009 15:43:44 +0000

I use Trust Commerce like the other posts….used Authorize at one time. The switch was easy. I’ve had nothing but good experiences with Trust.

By: Kim W

Kim W — Tue, 07 Jul 2009 17:49:59 +0000

We got that word too. They’re claiming it was an ‘act of god’. Right.

The fire department determined the cause of the fire to be improper maintenance on old equiptment, and who on earth has ever heard of a server bank with a SPRINKLER system instead of Halon?

Act of stupidity, not an act of God.

By: J Cornelius

J Cornelius — Tue, 07 Jul 2009 15:17:02 +0000

We were just told by an Authorize.net rep that there would be no (i.e. zero) compensation for the outage. They wouldn’t even waive processing fees for the day of the outage, or credit us in any way for the downtime.

For anyone from Authorize.net reading this: “THIS IS TERRIBLE BUSINESS”. Between the downtime itself, near lack of communication about it, and total denial of any compensation, you’ve just given us serious incentive to find another provider.

By: Marshall

Marshall — Tue, 07 Jul 2009 13:43:15 +0000

Since you asked…Commerce Lab from IP Commerce offers a hosted payments page that can be integrated to your existing process. http://commerce...yment_Page.aspx

The Commerce Hosted Payments Page presents a seamless payment process based on your CSS allowing full customization with your branding (or theme) and is a PCI-certified payment system.

By: JungleDisk; The Only Way To Do Cloud Storage

JungleDisk; The Only Way To Do Cloud Storage — Tue, 07 Jul 2009 03:30:38 +0000

[...] reading about Authorize.net’s fun holiday weekend adventure of a fire in their data center, I decided that I better find a solution to automatically backup my servers data and database [...]

By: Harold Maxwell

Harold Maxwell — Mon, 06 Jul 2009 21:12:05 +0000

Is Authorize down again or is the website just running slow? It happened about 2:30EST.

By: AuthorizeNet Goes Down-ShopVisible Clients Still Live and Selling « ShopVisible SEO-Ecommerce Blog

Mon, 06 Jul 2009 18:23:30 +0000

[...] Goes Down-ShopVisible Clients Still Live and Selling Friday was a grim day for Authorize.Net. For online retailers using this payment gateway service provider, holiday selling plans online were [...]

By: frank

frank — Mon, 06 Jul 2009 15:07:03 +0000

dude.. http://www.auth...etlawsuite.com/ seriously

By: Dressyourcellnow.com

Dressyourcellnow.com — Mon, 06 Jul 2009 07:32:06 +0000

True, a very BAD thing to happen during the weekend. But the guys have rather handled it well and we hope the site is fully up and running soon.

By: Steve

Steve — Sun, 05 Jul 2009 16:54:11 +0000

I just registered at http://www.auth...classaction.com

By: Emerge Inc. Blog » Blog Archive » Authorize.net down for 10 hours on Friday

Sun, 05 Jul 2009 16:50:22 +0000

[...] According to reports, Authorize.net was down on July 3, 2009 from around 2:15 a.m. until Noon Eastern Time. Authorize.net set-up a twitter account to provide updates and respond to questions. [...]

By: led display

led display — Sun, 05 Jul 2009 12:31:58 +0000

let me sign up to show features.

By: Authorize.net Goes Down, E-Commerce Vendors Left Hanging | secured business credit card

Sun, 05 Jul 2009 03:51:28 +0000

[...] the strange here: Authorize.net Goes Down, E-Commerce Vendors Left HangingSHARETHIS.addEntry({ title: “AUTHORIZE.NET GOES DOWN, E-COMMERCE VENDORS LEFT HANGING”, url: [...]

By: Peter

Peter — Sun, 05 Jul 2009 01:31:46 +0000

We are still getting a General Error when we try to process credit cards using Authorize Net

By: John Mackenzie

John Mackenzie — Sat, 04 Jul 2009 23:59:55 +0000

This might bee a serious catastrophe, I think paypal is the payment gateway of all the time, great service for a lower price and 100% uptime, and for the “free people” nice supoort also, c’mon Authorize.net its pretty dam bad really.

John
http://www.encu...ntry/JobUsa.htm
————————-
US Employer

By: Authorize.net Failure Prompts Online Store Vendors To Think About Redundancy « eCommerce Help Blog

Sat, 04 Jul 2009 23:04:47 +0000

[...] The biggest question I received was: “How could one of the biggest payment processors in the world be brought down by an incident at only one of their locations and why did they not have some type of redunduncy or backup systems in place that would prevent a the entire system from going down?” (Article at Tech Crunch) [...]

By: Andy

Andy — Sat, 04 Jul 2009 21:15:26 +0000

Very glad that I found this information here – I’m in the middle of developing a Auth.net payment module. It seems that also the test accounts are not working right now.
Did anybody of you try to send data to https://test.au...ay/transact.dll in the last 12 hours?

By: Authorize | Authorize.net Goes Down, E-Commerce Vendors Left Hanging

Authorize | Authorize.net Goes Down, E-Commerce Vendors Left Hanging — Sat, 04 Jul 2009 17:36:35 +0000

[...] updates after the jump) Read more Share and [...]

By: Authorize.net issues | Hostgator.com Reviews and Coupons

Authorize.net issues | Hostgator.com Reviews and Coupons — Sat, 04 Jul 2009 17:15:43 +0000

[...] and this post as we learn more. More information can also be found in this article from [...]

By: Kyle York

Kyle York — Sat, 04 Jul 2009 15:30:22 +0000

The whole point of a managed DNS service is to add/help with redundancy on top of content. Check out http://dynect.com and http://204.13.248.102 (watch video on how to Break Free).

By: Paul

Paul — Sat, 04 Jul 2009 14:52:30 +0000

Bing Travel is down too.

By: The E-Commerce Blog | Fire at Authorize.net Datacenter has Merchants Fired Up

Sat, 04 Jul 2009 13:31:08 +0000

[...] major media outlets were also covering the outage. At around 11 AM EST, Authorize.net setup an official Twitter [...]