Comments on: Toodledo Is In Troubledo

By: aion kinah for sale

aion kinah for sale — Fri, 11 Sep 2009 07:51:06 +0000

That was also my thought. How can someone call ToodleDo basic? It is BY FAR the best and most in-depth system out there.

By: Craig

Craig — Mon, 22 Jun 2009 08:24:38 +0000

Do they not use Amazon for the data centre, so I think that the outage is the same one.

By: Frossie

Frossie — Sun, 14 Jun 2009 01:19:27 +0000

That’s because you earn that kind of loyalty Jake – when you treat your customers so well in good times, they cut you a lot of slack in the bad times – something a lot of outfits could stand to learn.

By: Max

Max — Fri, 12 Jun 2009 08:51:59 +0000

Toodledo is not basic, it’s very complex, and it’s a great service. A little bit of outage like this should be expected. And it’s a lot nicer them doing it that wrestling with a Microsoft PC that’s gone down, on your own…

By: GMan

GMan — Thu, 11 Jun 2009 22:31:37 +0000

Jake’s Toodledo list

#1 [X] Get Toodledo back up and running
Date Due: ASAP – Priority: High – Context: @Server

#2 [X] Make sure #1 is done

#3 [ ] Explore Alternate Backup Plans

By: Marcyes / Braingle

Marcyes / Braingle — Thu, 11 Jun 2009 21:53:58 +0000

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By: Brad Brown

Brad Brown — Thu, 11 Jun 2009 21:52:09 +0000

Actually, the kind of corruption as described can be avoided by a mirror, but that mirror needs to be in another data center. If you’re accepting money for a cloud app and your cloud app is located in one data center, you’re asking for trouble. It is more expensive, but services like EC2 (3+ data centers) do allow for creation of instances in different locations. Throw in circular replication and you’re good to go. Of course, it is helpful if you architect this before writing the app.

By: mike beardshall

mike beardshall — Thu, 11 Jun 2009 20:01:12 +0000

Jake, I think the sympathy really comes from the fact that, whatever you do, sometimes you just can’t cater for every eventuality.

It’s kinda weird, half my work is helping companies mitigate against risk, and the simplest thing in the book are the servers located in the office and the simplest solution is to drop them into a data-centre because of their resilience/failover etc.

But you can only mitigate so much, and when you have done as much as you can and things still go horribly wrong then the right minded amongst us can’t help but feel sorry for you.

Mike

By: rick

rick — Thu, 11 Jun 2009 19:24:20 +0000

All press is good press.

I tried to sign up just now but the site is not working properly yet. Pages aren’t rendering properly (hovering reveals pop-up functions but they won’t work and the text is mixed up with text on the page itself) and creating to-do items sometimes doesn’t work. I’ll stay tuned as this seems like a useful service.

By: Jake Olefsky

Jake Olefsky — Thu, 11 Jun 2009 19:05:22 +0000

I just wanted to say that I am completely overwhelmed and teary-eyed over the positive support that I am getting from everyone. I was expecting to be ripped to shreds. For those that want a full update, I have posted it here: http://www.tood...ged-outage.html

By: Mike

Mike — Thu, 11 Jun 2009 18:56:40 +0000

Toodledo is by far the best task manager out there. Jake Olefsky is a stud. I’ll be hanging with them for sure.

By: Charlie Crystle

Charlie Crystle — Thu, 11 Jun 2009 18:45:35 +0000

try note cards.

By: Gadget Sleuth

Gadget Sleuth — Thu, 11 Jun 2009 18:28:27 +0000

Off site mirroring? Apparently not. Oops.

By: Josh

Josh — Thu, 11 Jun 2009 17:55:40 +0000

Yup, Toodledo is back up. Thanks, Jake!

By: Kurt Rosenkranz

Kurt Rosenkranz — Thu, 11 Jun 2009 17:43:36 +0000

This is a lesson to everyone who stores data in the cloud.

I’m a long-time Toodledo user, and I’m completely lost without it, so here’s hoping it’s all resolved shortly. Toodledo is my favorite all-time web app.

A tip for users of Toodledo: Once it comes back up, you can save a copy of your data by going here:

http://www.tood...edo.com/xml.php

Actually, I just accessed this URL, and it allowed me to save my data to my desktop. (Not sure if it’s the most recent data.)

Good luck Jake!

By: Pishabh Badmaash

Pishabh Badmaash — Thu, 11 Jun 2009 17:42:49 +0000

It is back! It is back! It is back!

By: Chris

Chris — Thu, 11 Jun 2009 17:33:51 +0000

Fingers crossed for toodledo. I just started using it in the past 3 months, and I’ve been noticibly more productive.

I’d love to see some information about this Rackspace outage. From traceroutes, it looks like this is served out of a Sungard data center in Dallas. Didn’t Rackspace have a catastrophic outage in 2007 at their Dallas datacenter?

Why are we seeing an apology and explanation from Toodledo.com, but we are not seeing press/apologies from Rackspace and Sungard? Shows that Toodledo.com is customer-driven and Rackspace and Sungard are likely shareholder-driven (incident management anyone?)

Note: Sungard is allegedly the leader in business-continuity (disaster-recovery) services. It is really shocking to hear that Sungard of all places would ever drop power.

I’m guessing Rackspace runs all their boxen on a single power supply, or dual power supplies (stupidly) off the same PDU. I doubt the datacenter would switch both the A-side and B-side power to generator simultaneously!

Best wishes to Jake, best of luck, I enjoy your service immensely.

By: chong

chong — Thu, 11 Jun 2009 17:25:35 +0000

You clearly have no concept of the difficulties of running a database in multiple locations simultaneously.

Static content is easy to mirror all over the place.

Also, why would you use two domain names? Are you sure you’ve done this before?

By: Thirteen

Thirteen — Thu, 11 Jun 2009 17:21:43 +0000

I just upgraded too, with the hopes that I wouldn’t loose anything. Unfortunately I had urgent stuff to deal with last night and today that I only have recorded in toodledo. I feel that once you have paid subscriptions you should have some redundancy in place. Like two DC’s in different parts of the country. I feel sorry for the guy as well since his little product has grown up and gotten really big, then some bully came and punched him in the face. I was thinking about switching, but, really, this service is the best there is. And after this I feel he’ll make it even better.

By: debster

debster — Thu, 11 Jun 2009 17:14:04 +0000

So did this affect Jake’s other websites? Braingle? Is this why that site is down too?

By: Mitch

Mitch — Thu, 11 Jun 2009 17:10:11 +0000

Toodledo is a great app. I have it on Iphone and have been uninteruppeted. Hope all goes well.

By: Nick

Nick — Thu, 11 Jun 2009 17:00:53 +0000

Shame – makes me realise how much I rely on this brilliant site. But Toodledo iPhone app means that I have an offline backup. Great app!

By: Nate

Nate — Thu, 11 Jun 2009 16:58:26 +0000

me too.

It sounds like he’s expecting a lot of people to be really pissed. I don’t mind, now i don’t have anything to do!

don’t worry jake, it sounds like there are lots of others like me that are committed to your product.

By: Elle Lang

Elle Lang — Thu, 11 Jun 2009 16:36:04 +0000

As Director of Software Sales for an Enterprise/SaaS Software Company in Manhattan- unassociated & noncompetitve with Toodledo, I can say that this software is BY FAR THE BEST IN IT’S CLASS.

Maybe Toodledo’s collective users won’t rally behind it through this misfortunate event, but I know I will. It’s a great product, both robust & flexible and I quickly upgraded from basic to a pro subscription and it organizes my life – professionally & personally. I did a great deal of research and “kicked a lot of tires” with competitive vendors and Toodledo wins hands down.

Good luck to them getting back on their feet and I for one, wish them the best.

By: Peter

Peter — Thu, 11 Jun 2009 16:34:45 +0000

commenter John (at 8:08am) is going to have a difficult life if he continues to react to things like he just reacted to the ToodleDo downtime.

Commenter Neal must not have read the last sentence of ToodleDo’s second update (included in the article above), though his ‘advice’ is apt.

Like ALL the other commenters so far, I am very happy with ToodleDo and will gladly continue doing business with them: its a great service and their iPhone app is very good.

One hundred percent uptime is a fantasy. The service will be back online eventually and in the meantime all my data is on my iPhone’s ToodleDo app.

Don’t let the experience and naysayers get you down, Jake! You’ll be back and better than ever!

It will be interesting to hear about additions/changes to your backup solution. Other than a ‘duplicate’ service (as Neal pointed out) its hard to imagine how you can improve your existing solution – especially the length of time it takes to restore such a large dataset.

Rock on!