This guest post is written by Mary Hodder, the founder Dabble. Prior to Dabble, Hodder consulted for a number of startups, did research at Technorati and wrote her masters thesis at Berkeley focusing on live web search looking at blog data.
Real time search is nothing new. It is a problem we’ve been working on for at least ten years, and we likely will still be trying to solve it ten years from now. It’s a really hard problem which we used to call “live web search,” which was coined by Allen Searls (Doc’s son) and refers to the web that is alive, with time as an element, in all factors including search.
The name change to “real time search” seems a way to refocus attention toward the issue of time as an important element of filters. We are still presented with the same set of problems we’ve had at least the past ten years. None of the companies that Erick Schonfeld pointed to the other day seem to be doing anything differently from the live web search / discovery companies that came before. The new ones all seem to be fumbling around at the beginning of the problem, and in fact seem to be doing “recent search,” not really real time search. While I’m sure they’ve worked really hard on their systems, they are no closer than the older live web search systems got with the problem. All the new ones give a reverse chron view, with most mixing Twitter with something: blog data, other microblog data, photos, creating some kind of top list of recent trends. Some have context, like a count of activity over a period of time, or how long a trend has gone on or a histogram (Crowdeye) which both Technorati and Sphere experimented with in the early years. Or they show how many links there are to something or the number of tweets. All seem susceptible to spam and other activities degrading to the user experience and none seem to really provide the context and quality filters that one would like to see if this were to really work. All seem to suffer from needing to learn the lessons we already learned in blog search and topic discovery.
Bet you didn’t see this one coming. Back in 2007 we wrote about a service called Dial Directions which lets you call a special phone number and verbally ask for directions, which are immediately sent to you via SMS. Today comes news that the company has been acquired by Sakhr Software, a development house specializing in Arabic natural language processing (NLP). And with their powers combined, they’re building a real-time voice translation service that will allow users to translate phrases from their mobile phones on the fly.
It’s a better fit than it sounds. Dial Directions has spent the last few years building mobile applications (it has an app for the iPhone on the App Store), and has also built out the technology required to efficently transfer voice input to servers, where it can then be processed (this server-side processing is also used by Google Voice Search and a number of other apps). Once it makes it to the cloud, this speech will be routed through Sakhr’s software, which is capable of translating English to Arabic and vice-versa. Translated audio and text are then sent back to the mobile phone, all within a matter of seconds.
SkyGrid, the nifty, free financial news aggregator, is now publishing a stream of news on Twitter, letting users follow breaking business news headlines via the microblogging network.
The news aggregator, which only features media on publicly traded companies, not only has an comprehensive Twitter feed for news stories, but the site also has Twitter feeds that are broken down by sector. So users can follow SkyGridHealth or SkyGridEnergy for sector-related news. SkyGrid currently has separate Twitter feeds for 8 different industries. SkyGrid says that the Twitter feed may be especially useful to users who want to access SkyGrid on their mobile devices.
It looks like Apple has already started sending out the beta version and SDK for the next iteration of the iPhone OS, 3.1, to developers.
The iPhone 3.0 software was released just about two weeks ago, ahead of the iPhone 3GS launch. By most accounts it’s pretty stable, though some users have been having battery issues. That’s why it’s a bit odd that Apple would iterate up to version 3.1 already, instead of something like 3.0.1, which it tends to do for minor updates and bug fixes. Could we be seeing a larger update to the OS already?
I’m told that there’s nothing much of interest in the release notes to indicate anything major that is new or changed.
How do you advertise on a Web-based instant messaging service without interrupting conversations and annoying the hell out of users? Meebo CEO Seth Sternberg thinks he has the answer: “There is a moment of boredom while they are waiting for a response, that is when they click on ads.” He’s observed this based on how people interact with the ads which began appearing on Meebo.com last March. Today, Meebo is creating an ad network across partner sites which use its new Community IM service, which ads a Meebo IM bar at the bottom of participating sites.
Visitors to one of the 85 partner sites which have implemented the Community IM product (including Current TV, DailyStrength, Flixster, and Webs.com) can chat with their IM buddies without leaving the sites. Today, Meebo is introducing new ad units which pop up along the bottom left of the browser, beginning with ads for the Toyota Piou and AT&Ts. For the Toyota ad, a little car icon pops up on the left of the Meebo IM bar, away from all of the chat activity on the bottom right. If you click on the car, a larger ad 900X400 pixel rich ad overlay opens up which can show a video or any number of interactive ads. “When they click we do not take them away from the conversation,” says Sternberg. During the whole time people is watching the ads, they can still chat with their friends through the Meebo IM column on the right.
Twitter has just quietly rolled out a set of changes to its user interface on the “Following” and “Followers” sections of its website. These changes will clearly make it easier to manage who you follow as well as take actions, such as @replying someone or direct messaging them, directly from the page.
There are two new views for looking at these areas. “List” is a compact list of the followers, while “Expanded” offers more details including that user’s last tweet and their real name and location. On the Followers page, there is also a button that allows for one-click following of users who already follow you.
Over the last six months Google has been ramping up Friend Connect, its social online identity platform that’s a direct rival of Facebook Connect (both products opened up to the public last December). Since then Google and third party developers have released a slew of gadgets and features, including the Social Bar, Recommendations, and Comment Translation. One of the latest to join the fray is ClackPoint, a powerful new gadget that integrates realtime text chat, voice conferencing and basic document sharing with Friend Connect.
The gadget works as you’d expect. Clicking on the ‘Call’ button will activate your microphone, and your voice can then be heard by anyone else in your chat room. Alternatively, you can dial in from a phone to one of the site’s dedicated lines (hit the button in the upper right hand corner for a list of numbers). There’s also a standard text-based group chat. As far as sharing goes, you can participate in a group-edited notepad, import PDF slides that can be viewed by other chat members, and quickly send out a poll to everyone else in the chat room.You can try out the gadget for yourself here.
Since its inception, one of the biggest problems with Digg has been that users often submit the same content over and over again. This makes it harder for cool content to become popular because some users digg one submitted story, while some digg another. Today, Digg is releasing “several major updates” to its duplicate (known as a “dupe”) detection system.
The solution sounds fairly intensive. “To better understand the nature of the problem, we analyzed the types of duplicate stories being submitted. Most common are the same stories from the same site, but with different URLs. Our R&D team came up with a solution that identifies these types of duplicates by using a document similarity algorithm,” Digg’s Director of Product Chris Howard writes in a blog post. He goes on to say that there will be a follow-up more technical post to explain a bit more about how this actually works, but says that it has proven to be a reliable system so far.
Earlier this month, Flickr started flirting with Twitter integration by allowing users to link their Flickr accounts to their Twitter accounts. The experiment was only for email uploads, which simultaneously created a Tweet with a short http://flic.kr link back to the photo on Flickr. Now that integration is an official feature called Flickr2Twitter.
In addition to email uploads, Flickr now lets you Tweet out any photos directly from the site. After linking your accounts, whenever you click on the “Blog this” button on any photo on Flickr, your Twitter account will be one of the distribution options. This works for both photos you’ve uploaded and other photos you find on the site. I have a feeling you are going to be seeing a lot of http://flic.kr links on Twitter pretty soon.
As many of you know, a lot of the sites that use Rackspace as their hosting provider were down for about an hour yesterday. That’s because Rackspace went down. Apparently, it was a power outage at a data center that caused it, an incident report that we’ve obtained explains.
While Rackspace has backup systems in place, a series of events apparently caused those backups to fail, resulting in the servers going down. Here’s the key nugget:
FriendFeed now lets you individualize your account with six new designer themes. When you select a theme, your FriendFeed account will always include your theme, and other people looking at your profile page will see it in whatever theme they have chosen.
FriendFeed says that it plans to allow users to customize themes down the line as well as give users the ability to create an entirely new theme. Twitter and Gmail also let you add themes and designs to your homepages but some of FriendFeed’s themes have a nicer design, in my opinion. On the other hand, Gmail has a good amount of variety when it comes to choosing a theme. The advantage to Twitter’s themes is that you are able to choose multiple designs in different colors.
High Gear Media, the publisher of automotive media sites, has secured $5.5 million in Series B funding led by DAG Ventures with Accel Partners and Greylock Partners participating. The company raised $6.5 million in Series A funding in November 2007 from Accel Partners and Greylock Partners.
High Gear will use the funds expand its media network and acquire other media properties. High Gear owns and operates 38 auto websites including
TheCarConnection,
GreenCarReports.com, AllCarsElectric.com and AllAboutPrius.com.
Mozilla today released Firefox 3.5 into the wild. Not surprisingly, it’s flying off the virtual shelves. And unlike when Mozilla released Firefox 3.0 last year, its servers are staying up and reliable, so the rate of downloads is pretty incredible. This site, run by Mozilla, shows the download stats for the new browser. Overall downloads are now approaching 1.3 million worldwide, with over 350,000 of those in the U.S. But even more amazing is the number of downloads occurring each second, it’s ranging from 59 to 95 right now. Again, that’s every second.
Outside of the U.S., the browser is moving quickly in Germany, France and the UK. The claim is that it’s much faster than the previous iterations of Firefox, and based on just a quick run-through of my favorite sites, I’d say that is in fact the case. Though, to be fair, it’s hard to know if that has something to do with the fact that just about all my browser plugins are not yet working with this version.
Back in 2007 I did a column on TBD, a social network aimed at baby boomers. I’d spent some time looking at the space, and thought TBD was the best designed site, avoiding Eons age restrictions and fascination with death and building something a bit broader than Gather. The site borrowed heavily from what worked on sites like Yelp and Facebook, the design was delightful and it gave you fun, addictive get-to-know-me activities. I was also incredibly impressed by its founder Robin Wolaner.
But there was still a central question: Would a social network aimed at baby boomers appeal to the demographic? As it turned out, no. The site is shutting down. Below is the letter to users from Wolaner. (Pictured)
I still think “Enterprise 2.0” is a meh business trend with a horrible name. It’s not that social media/collaboration tools don’t have a role in business, and I agree there are some situations where consumer tools aren’t the right fit. A great example is Twitter versus Yammer. (Oh, if you only saw the conversations that happen on TechCrunch’s Yammer feed…)
But I don’t see Enterprise 2.0 becoming a big area of corporate spending. The tools are too cheap and easy to replicate with tons of free alternatives, and many of the vendors are just not ready for prime time. One exception might be blogging software, but don’t most companies who want a corporate blog have one by now? Rather than the next Oracle (who by the way was one of the study’s underwriters) or even Salesforce.com emerging from this space, I’m betting that existing software-as-a-service companies incorporate the functionality themselves or you get a lot of built-in-house code.
There’s also the problem that nearly 20% of executives have no idea what “Enterprise 2.0″ is. That comes from a new study that’s actually talking up the adoption of Enterprise 2.0. It points out that 40% didn’t know what it was at the beginning of the year, so at least that’s progress. What’s more it says that 50% of those surveyed consider enterprise 2.0 to be “very important” to their business success. (Of course, I think working out everyday is “very important” to my weight loss goals…doesn’t mean I actually do it.)
Still, given that number is so high, it stunned me that the study also said only 7% of people over the age of 45 think that Twitter is an important rapid-feedback tool for business. Sadly, it’s not much better among younger folks: Only 27% of those between the ages of 18-30 say Twitter is an important rapid-feedback tool for business. What? Really? You may think we obsess about Twitter too much on TechCrunch, but clearly most business folks aren’t getting the memo.
Let’s put aside for a moment that there are pretty well proven test cases on how Twitter utilization has helped companies like Dell and Comcast. Paying for outreach or collaboration tools without first checking out what a free, easy tool like Twitter could do is missing the entire point of the cheap flexibility and ubiquity of social media. Put another way (and to paraphrase James Carville): It’s a recession, stupid. Try the free tools first.
Around this time last year we saw a stream of high ranking employees leaving Yahoo as the web portal reached new lows following the fumbled Microsoft deal. Now, we’re beginning to see a similar trend from MySpace, the once-shining social network that has been recently hit by stagnating growth, waves of layoffs (both in the US and abroad), and the ousting of its co-founder CEO. The latest member of the executive team to leave is SVP Engineering Allen Hurff, who annouced his decision to leave the company on Friday. A tweet he sent out that day confirms his departure.
Hurff was with the company for over four years, where he and former SVP Operations Jim Benedetto were largely reponsible for building up MySpace’s technology team (Benedetto left the company in March). Hurff also played an integral role in MySpace’s adoption of OpenSocial, serving as Chairman of the foundation. The OpenSocial platform, which allows for the integration of third party applications in MySpace, will likely play a key role in the site’s success moving forward, so this is a big loss for the social network.
If information is power, the first step to gaining power is to get the right data. The Obama administration is a big proponent of opening up government data and making it digitally available. Today at the Personal Democracy Forum in New York City, the government’s new chief information officer Vivek Kundra announced USAspending.gov, a new site which launched today that tracks government spending with charts and lists ranking the largest government contractors (Lockheed, Boeing, Northrop Grumman, etc.) and assistance recipients (Department of Healthcare Services, New York State Dept. of Health, Texas Health & Human Services Commission, etc.). There is also the Data.gov project, which is attempting to digitize government data and make it available in its raw form for citizens and companies to sift through.
While Kundra agrees in principle that all public government data should be online, he also cautions that the reality is government data sits in more than 10,000 different systems, many of them written in COBOL or are still locked in dusty paper archives. But at least the government is starting to tackle the problem. The government collects a wealth of data, and the more accessible it becomes the more transparent government itself will be (not to mention the opportunities to startups which can tap into this data to offer new services). The State Department is also using the Internet, and Youtube specifically, to reach out directly to citizens of other countries every time Obama or Hillary Clinton travel abroad. They record video messages to citizens of other countries, which are distributed in multiple languages. Call it YouTube diplomacy.
MojoPages, a local listings search engine, has raised $5 million in Series A funding led by Austin Ventures. MojoPages’s search technology powers local business listing search engines for local newspapers, and TV and radio stations.
Originally a stand alone search engine site for business listings, the company found that it could not compete with bigger players like Citysearch and Yelp. So Jon Carder, CEO of MojoPages, decided to overhaul the site’s business model and offer white label, branded local search engine technology to media companies. The site’s listings are similar to Yelp in that they offer user reviews and ratings of businesses. To date, MojoPages has contracted with more than 1,000 media sites to create branded local business search engines.
A couple weeks ago, we wrote a post detailing why there needs to be some sort of iPhone app recommendation system. Just like iTunes has its “Genius” feature for music and movies, with over 50,000 apps now in the App Store, there needs to be a way to filter out what you don’t want and find what you do. If you have a lot of friends with iPhones or iPod touches, AppsFire may offer just that.
The service, launching in private beta today, allows you to share your favorite apps with anyone. Now, to be clear, I don’t mean actually share the apps themselves, but rather share the names of the ones you like and give others one-click access to download them also, from the App Store. So, say I have 100 apps on my machine, but I only really would recommend 15 or so, I would select those 15, and could send them out to friends on the various social networks.
Intel Capital has led a Series B funding round in Sense Networks, a NY-based developer of nifty machine-learning technology that allows for digital indexing and ranking of real world locations based on movement data. According to Venturebeat, which broke the news before the weekend, the amount invested was about $6 million in a ‘hotly contested deal’ that left Sequoia pulling the short straw.
Having recently witnessed a panel discussion at the Mobile 2.0 Europe conference on ‘Context’, which Sense Networks CEO Greg Skibiski was a part of, I’d wager it’s a smart investment.
