Comments on: UserVoice Raises Funding, White-Labels User Feedback Facilitator http://www.techcrunch.com/2009/05/18/uservoice-raises-funding-white-labels-user-feedback-facilitator/ Startup and Technology News Fri, 27 Nov 2009 01:20:12 -0800 hourly 1 By: <fb:name linked="false" useyou="false" uid="5405110">Dave McClure</fb:name> http://www.techcrunch.com/2009/05/18/uservoice-raises-funding-white-labels-user-feedback-facilitator/comment-page-1/#comment-2768095 Dave McClure Wed, 27 May 2009 06:29:16 +0000 http://www.techcrunch.com/?p=65647#comment-2768095 happy to be both a user & investor in UserVoice... congrats guys & keep up the great work :) happy to be both a user & investor in UserVoice… congrats guys & keep up the great work :)

]]> By: james rohrbach http://www.techcrunch.com/2009/05/18/uservoice-raises-funding-white-labels-user-feedback-facilitator/comment-page-1/#comment-2758636 james rohrbach Wed, 20 May 2009 23:31:40 +0000 http://www.techcrunch.com/?p=65647#comment-2758636 ditto, huge congrats, glad you guys can now focus on the making this huge ditto, huge congrats, glad you guys can now focus on the making this huge

]]> By: Uservoice fails to seize the internal enterprise market (or “consuprise” take 3) - Macro Principles http://www.techcrunch.com/2009/05/18/uservoice-raises-funding-white-labels-user-feedback-facilitator/comment-page-1/#comment-2758261 Uservoice fails to seize the internal enterprise market (or “consuprise” take 3) - Macro Principles Wed, 20 May 2009 19:35:18 +0000 http://www.techcrunch.com/?p=65647#comment-2758261 [...] week saw interesting news coming out from Uservoice: funding and white-label solutions for enterprises. Good direction, but not far enough to reach the internal enterprise market: this is a common [...] [...] week saw interesting news coming out from Uservoice: funding and white-label solutions for enterprises. Good direction, but not far enough to reach the internal enterprise market: this is a common [...]

]]> By: Kamrul http://www.techcrunch.com/2009/05/18/uservoice-raises-funding-white-labels-user-feedback-facilitator/comment-page-1/#comment-2755476 Kamrul Tue, 19 May 2009 10:04:15 +0000 http://www.techcrunch.com/?p=65647#comment-2755476 Great! Congrats to UserVoice. Great! Congrats to UserVoice.

]]> By: Jeremy Neuner http://www.techcrunch.com/2009/05/18/uservoice-raises-funding-white-labels-user-feedback-facilitator/comment-page-1/#comment-2754921 Jeremy Neuner Tue, 19 May 2009 03:16:00 +0000 http://www.techcrunch.com/?p=65647#comment-2754921 Nice job to Rich, Marcus, and the whole team at UserVoice! It's been so cool to watch you guys grow at NextSpace. What's special about these guys? Hard work and relentless execution. Keep it up! Nice job to Rich, Marcus, and the whole team at UserVoice! It’s been so cool to watch you guys grow at NextSpace. What’s special about these guys? Hard work and relentless execution. Keep it up!

]]> By: <fb:name linked="false" useyou="false" uid="24400464">Justin Thorp</fb:name> http://www.techcrunch.com/2009/05/18/uservoice-raises-funding-white-labels-user-feedback-facilitator/comment-page-1/#comment-2754630 Justin Thorp Mon, 18 May 2009 23:46:41 +0000 http://www.techcrunch.com/?p=65647#comment-2754630 Congrats to UserVoice. I'm a community manager and it's tools like this which make our lives easier. The more you can effectively visualize what your community wants and desires the better you can act on it. Congrats to UserVoice. I’m a community manager and it’s tools like this which make our lives easier. The more you can effectively visualize what your community wants and desires the better you can act on it.

]]> By: <fb:name linked="false" useyou="false" uid="500439045">Peter Nixey</fb:name> http://www.techcrunch.com/2009/05/18/uservoice-raises-funding-white-labels-user-feedback-facilitator/comment-page-1/#comment-2754570 Peter Nixey Mon, 18 May 2009 23:14:47 +0000 http://www.techcrunch.com/?p=65647#comment-2754570 Great job UserVoice. It's been a pleasure watching you guys grow and it's clear you're going to make this work. Keep up the good work Great job UserVoice. It’s been a pleasure watching you guys grow and it’s clear you’re going to make this work. Keep up the good work

]]> By: armand der-hacobian http://www.techcrunch.com/2009/05/18/uservoice-raises-funding-white-labels-user-feedback-facilitator/comment-page-1/#comment-2754448 armand der-hacobian Mon, 18 May 2009 22:32:39 +0000 http://www.techcrunch.com/?p=65647#comment-2754448 Well done User Voice. As Steve Jobs said: Innovation has nothing to do with how many R&D dollars you have. When Apple came up with the Mac, IBM was spending at least 100 times more on R&D. It’s not about money. It’s about the people you have, how you’re led, and how much you get it. Well done User Voice.

As Steve Jobs said: Innovation has nothing to do with how many R&D dollars you have. When Apple came up with the Mac, IBM was spending at least 100 times more on R&D. It’s not about money. It’s about the people you have, how you’re led, and how much you get it.

]]> By: Niyi http://www.techcrunch.com/2009/05/18/uservoice-raises-funding-white-labels-user-feedback-facilitator/comment-page-1/#comment-2754243 Niyi Mon, 18 May 2009 20:27:34 +0000 http://www.techcrunch.com/?p=65647#comment-2754243 That's it! Where's my credit card? :) That’s it!

Where’s my credit card?
:)

]]> By: Niyi http://www.techcrunch.com/2009/05/18/uservoice-raises-funding-white-labels-user-feedback-facilitator/comment-page-1/#comment-2754238 Niyi Mon, 18 May 2009 20:25:16 +0000 http://www.techcrunch.com/?p=65647#comment-2754238 Well done Marcus. I like the fact that you've got your photo in the "Call us" area. Nice personal touch. That said, I've spent about an hour checking out the service and the verdict - a solid product with a solid business model. However you may want to listen to some of your users and provide white-label UIs across the premium plans. That said, good job so far. Well done UserVoice team. Good luck! Niyi Trafficspaces.com Well done Marcus.

I like the fact that you’ve got your photo in the “Call us” area. Nice personal touch.

That said, I’ve spent about an hour checking out the service and the verdict – a solid product with a solid business model.

However you may want to listen to some of your users and provide white-label UIs across the premium plans.

That said, good job so far. Well done UserVoice team. Good luck!

Niyi
Trafficspaces.com

]]> By: Brian Shaler http://www.techcrunch.com/2009/05/18/uservoice-raises-funding-white-labels-user-feedback-facilitator/comment-page-1/#comment-2754144 Brian Shaler Mon, 18 May 2009 19:23:17 +0000 http://www.techcrunch.com/?p=65647#comment-2754144 One man's revolution is another man's meh. I think UserVoice can be revolutionary in the right implementations. It completely changes the way organizations listen to and interact with their customers/members/users, and it does so with a white-label, turn-key solution. One man’s revolution is another man’s meh.

I think UserVoice can be revolutionary in the right implementations. It completely changes the way organizations listen to and interact with their customers/members/users, and it does so with a white-label, turn-key solution.

]]> By: Brian Shaler http://www.techcrunch.com/2009/05/18/uservoice-raises-funding-white-labels-user-feedback-facilitator/comment-page-1/#comment-2754132 Brian Shaler Mon, 18 May 2009 19:17:25 +0000 http://www.techcrunch.com/?p=65647#comment-2754132 There are competitors in the space, but UV is definitely no clone. Many people know this, which is why UserVoice is taking off. There are competitors in the space, but UV is definitely no clone. Many people know this, which is why UserVoice is taking off.

]]> By: developer http://www.techcrunch.com/2009/05/18/uservoice-raises-funding-white-labels-user-feedback-facilitator/comment-page-1/#comment-2754013 developer Mon, 18 May 2009 18:13:36 +0000 http://www.techcrunch.com/?p=65647#comment-2754013 again, SO WHAT? its called competition. google it. again, SO WHAT? its called competition. google it.

]]> By: developer http://www.techcrunch.com/2009/05/18/uservoice-raises-funding-white-labels-user-feedback-facilitator/comment-page-1/#comment-2754011 developer Mon, 18 May 2009 18:12:31 +0000 http://www.techcrunch.com/?p=65647#comment-2754011 who said a business had to be revolutionary to succeed? who said a business had to be revolutionary to succeed?

]]> By: UserVoice Gets Funding - UserVoice Blog http://www.techcrunch.com/2009/05/18/uservoice-raises-funding-white-labels-user-feedback-facilitator/comment-page-1/#comment-2753994 UserVoice Gets Funding - UserVoice Blog Mon, 18 May 2009 17:58:17 +0000 http://www.techcrunch.com/?p=65647#comment-2753994 [...] TechCrunch [...] [...] TechCrunch [...]

]]> By: Stephen Moore http://www.techcrunch.com/2009/05/18/uservoice-raises-funding-white-labels-user-feedback-facilitator/comment-page-1/#comment-2753990 Stephen Moore Mon, 18 May 2009 17:53:28 +0000 http://www.techcrunch.com/?p=65647#comment-2753990 Our company has a paid account with UserVoice and we love it. Makes it very helpful to try to prioritize what work needs to be addressed. Their system forces our end-users to prioritize what is important to them instead of just saying that "it's all important". It's helped communication in both directions with our customers. Everyone that I've talked to at the company has been great to deal with as well. Our company has a paid account with UserVoice and we love it. Makes it very helpful to try to prioritize what work needs to be addressed. Their system forces our end-users to prioritize what is important to them instead of just saying that “it’s all important”. It’s helped communication in both directions with our customers.

Everyone that I’ve talked to at the company has been great to deal with as well.

]]> By: Matt http://www.techcrunch.com/2009/05/18/uservoice-raises-funding-white-labels-user-feedback-facilitator/comment-page-1/#comment-2753978 Matt Mon, 18 May 2009 17:41:49 +0000 http://www.techcrunch.com/?p=65647#comment-2753978 @Samuel Ryan - You are right, there are several simliar offerings on the market... Our WebStorm product is similiar but targeted at larger enterprises like Adobe, Cisco, Intel...(not start-ups) http://www.brightidea.com/webstorm There are other turnkey services - www.KindlingApp.com - www.IdeaScale.com - www.pligg.com (open source) @Samuel Ryan – You are right, there are several simliar offerings on the market…

Our WebStorm product is similiar but targeted at larger enterprises like Adobe, Cisco, Intel…(not start-ups)
http://www.brig...ea.com/webstorm

There are other turnkey services
- http://www.KindlingApp.com
- http://www.IdeaScale.com
- http://www.pligg.com (open source)

]]> By: Matt Mickiewicz http://www.techcrunch.com/2009/05/18/uservoice-raises-funding-white-labels-user-feedback-facilitator/comment-page-1/#comment-2753965 Matt Mickiewicz Mon, 18 May 2009 17:31:38 +0000 http://www.techcrunch.com/?p=65647#comment-2753965 Love uservoice! Great people there... wish them nothing but success! Love uservoice! Great people there… wish them nothing but success!

]]> By: peterk http://www.techcrunch.com/2009/05/18/uservoice-raises-funding-white-labels-user-feedback-facilitator/comment-page-1/#comment-2753950 peterk Mon, 18 May 2009 17:19:56 +0000 http://www.techcrunch.com/?p=65647#comment-2753950 Congrats to UserVoice and the whole team (new and old) Congrats to UserVoice and the whole team (new and old)

]]> By: Andrew Hyde http://www.techcrunch.com/2009/05/18/uservoice-raises-funding-white-labels-user-feedback-facilitator/comment-page-1/#comment-2753924 Andrew Hyde Mon, 18 May 2009 16:57:37 +0000 http://www.techcrunch.com/?p=65647#comment-2753924 Congrats to the UserVoice team, it has been amazing to watch you grow! Congrats to the UserVoice team, it has been amazing to watch you grow!

]]> By: Aaron Lindenbaum http://www.techcrunch.com/2009/05/18/uservoice-raises-funding-white-labels-user-feedback-facilitator/comment-page-1/#comment-2753895 Aaron Lindenbaum Mon, 18 May 2009 16:30:40 +0000 http://www.techcrunch.com/?p=65647#comment-2753895 Sounds like a really great product! Along the same lines, Adaptive Engeering's Concourse 3 Unified Communications messaging product is transforming customer call centers worldwide. Adaptive designs applications to help enterprises increase productivity by simplifying the way employees communicate and interact, applying fresh visual metaphors to textual data, applications or systems, and decreasing the time it takes users to learn and react to a situation. www.adaptiveengine.com Sounds like a really great product! Along the same lines, Adaptive Engeering’s Concourse 3 Unified Communications messaging product is transforming customer call centers worldwide. Adaptive designs applications to help enterprises increase productivity by simplifying the way employees communicate and interact, applying fresh visual metaphors to textual data, applications or systems, and decreasing the time it takes users to learn and react to a situation. http://www.adaptiveengine.com

]]> By: todd g @ BuySellAds.com http://www.techcrunch.com/2009/05/18/uservoice-raises-funding-white-labels-user-feedback-facilitator/comment-page-1/#comment-2753833 todd g @ BuySellAds.com Mon, 18 May 2009 15:41:52 +0000 http://www.techcrunch.com/?p=65647#comment-2753833 I second that. Not every company needs billion dollar IP or innovation to be "worthy"... they just need to __do what they do well__. And, they are clearly doing it very well based on the traction they have right now. Well done UserVoice! I second that. Not every company needs billion dollar IP or innovation to be “worthy”… they just need to __do what they do well__. And, they are clearly doing it very well based on the traction they have right now. Well done UserVoice!

]]> By: Erik Schmidt http://www.techcrunch.com/2009/05/18/uservoice-raises-funding-white-labels-user-feedback-facilitator/comment-page-1/#comment-2753809 Erik Schmidt Mon, 18 May 2009 15:21:36 +0000 http://www.techcrunch.com/?p=65647#comment-2753809 Congrats to the UserVoice team. To the comments that the technology isn't revolutionary, or that other companies also provide similar services, so what? Technology is entrance stakes. Execution is the key to success in a service like this, and based on my experience with the UserVoice system, they really grok that design and implementation is important. Something doesn't have to be rocket science in order to be useful and profitable. Congrats to the UserVoice team. To the comments that the technology isn’t revolutionary, or that other companies also provide similar services, so what? Technology is entrance stakes. Execution is the key to success in a service like this, and based on my experience with the UserVoice system, they really grok that design and implementation is important. Something doesn’t have to be rocket science in order to be useful and profitable.

]]> By: UserVoice obtiene financiación http://www.techcrunch.com/2009/05/18/uservoice-raises-funding-white-labels-user-feedback-facilitator/comment-page-1/#comment-2753762 UserVoice obtiene financiación Mon, 18 May 2009 14:42:08 +0000 http://www.techcrunch.com/?p=65647#comment-2753762 [...] una compañía que ofrece servicios de feedback en calidad de generador de ideas, ha obtenido una inversión de 800 mil dólares liderada por Baseline Ventures y en la que también participaron FF Angel (el vehículo de [...] [...] una compañía que ofrece servicios de feedback en calidad de generador de ideas, ha obtenido una inversión de 800 mil dólares liderada por Baseline Ventures y en la que también participaron FF Angel (el vehículo de [...]

]]> By: RahulC http://www.techcrunch.com/2009/05/18/uservoice-raises-funding-white-labels-user-feedback-facilitator/comment-page-1/#comment-2753759 RahulC Mon, 18 May 2009 14:39:50 +0000 http://www.techcrunch.com/?p=65647#comment-2753759 It would have been better if there are options to provide - feedback or bug reporting with defined options. Often people are reluctant to enter information, a simple radio options will make it user friendly. It would have been better if there are options to provide – feedback or bug reporting with defined options. Often people are reluctant to enter information, a simple radio options will make it user friendly.

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