Comments on: FanSnap Is The New Kayak For Event Ticket Searches http://www.techcrunch.com/2009/03/13/fansnap-is-the-new-kayak-for-event-ticket-searches/ Startup and Technology News Fri, 27 Nov 2009 12:16:05 -0800 hourly 1 By: FanSnap Raises Another $5.2 Million For Its ‘Kayak For Event Tickets’ | Techdare http://www.techcrunch.com/2009/03/13/fansnap-is-the-new-kayak-for-event-ticket-searches/comment-page-1/#comment-2921201 FanSnap Raises Another $5.2 Million For Its ‘Kayak For Event Tickets’ | Techdare Thu, 13 Aug 2009 08:17:04 +0000 http://www.techcrunch.com/?p=49552#comment-2921201 [...] a Comment FanSnap, the startup that we’ve likened to a Kayak for event ticket searches, has closed a $5.2 million funding round led by Highland [...] [...] a Comment FanSnap, the startup that we’ve likened to a Kayak for event ticket searches, has closed a $5.2 million funding round led by Highland [...]

]]> By: ArticleSave :: Uncategorized :: FanSnap Raises Another $5.2 Million For Its ‘Kayak For Event Tickets’ http://www.techcrunch.com/2009/03/13/fansnap-is-the-new-kayak-for-event-ticket-searches/comment-page-1/#comment-2921043 ArticleSave :: Uncategorized :: FanSnap Raises Another $5.2 Million For Its ‘Kayak For Event Tickets’ Thu, 13 Aug 2009 06:05:20 +0000 http://www.techcrunch.com/?p=49552#comment-2921043 [...] the startup that we’ve likened to a Kayak for event ticket searches, has closed a $5.2 million funding round led by Highland [...] [...] the startup that we’ve likened to a Kayak for event ticket searches, has closed a $5.2 million funding round led by Highland [...]

]]> By: FanSnap Raises Another $5.2 Million For Its ‘Kayak For Event Tickets’ | Cellphone Ultra http://www.techcrunch.com/2009/03/13/fansnap-is-the-new-kayak-for-event-ticket-searches/comment-page-1/#comment-2920633 FanSnap Raises Another $5.2 Million For Its ‘Kayak For Event Tickets’ | Cellphone Ultra Thu, 13 Aug 2009 01:21:44 +0000 http://www.techcrunch.com/?p=49552#comment-2920633 [...] 12, 2009 ·Filed Under Technology News FanSnap, the startup that we’ve likened to a Kayak for event ticket searches, has closed a $5.2 million funding round led by Highland [...] [...] 12, 2009 ·Filed Under Technology News FanSnap, the startup that we’ve likened to a Kayak for event ticket searches, has closed a $5.2 million funding round led by Highland [...]

]]> By: FanSnap Raises Another $5.2 Million For Its ‘Kayak For Event Tickets’ | Technology http://www.techcrunch.com/2009/03/13/fansnap-is-the-new-kayak-for-event-ticket-searches/comment-page-1/#comment-2920600 FanSnap Raises Another $5.2 Million For Its ‘Kayak For Event Tickets’ | Technology Thu, 13 Aug 2009 01:05:39 +0000 http://www.techcrunch.com/?p=49552#comment-2920600 [...] the startup that we’ve likened to a Kayak for event ticket searches, has closed a $5.2 million funding round led by Highland [...] [...] the startup that we’ve likened to a Kayak for event ticket searches, has closed a $5.2 million funding round led by Highland [...]

]]> By: FanSnap Raises Another $5.2 Million For Its ‘Kayak For Event Tickets’ -> ApaRece http://www.techcrunch.com/2009/03/13/fansnap-is-the-new-kayak-for-event-ticket-searches/comment-page-1/#comment-2920585 FanSnap Raises Another $5.2 Million For Its ‘Kayak For Event Tickets’ -> ApaRece Thu, 13 Aug 2009 01:02:17 +0000 http://www.techcrunch.com/?p=49552#comment-2920585 [...] Aparece on August 13, 2009 FanSnap, the startup that we’ve likened to a Kayak for event ticket searches, has closed a $5.2 million funding round led by Highland [...] [...] Aparece on August 13, 2009 FanSnap, the startup that we’ve likened to a Kayak for event ticket searches, has closed a $5.2 million funding round led by Highland [...]

]]> By: FanSnap Raises Another $5.2 Million For Its ‘Kayak For Event Tickets’ | Design Website Blog http://www.techcrunch.com/2009/03/13/fansnap-is-the-new-kayak-for-event-ticket-searches/comment-page-1/#comment-2920582 FanSnap Raises Another $5.2 Million For Its ‘Kayak For Event Tickets’ | Design Website Blog Thu, 13 Aug 2009 01:01:21 +0000 http://www.techcrunch.com/?p=49552#comment-2920582 [...] Its ‘Kayak For Event Tickets’ Aug.12, 2009 in FeedNews FanSnap, the startup that we’ve likened to a Kayak for event ticket searches, has closed a $5.2 million funding round led by Highland [...] [...] Its ‘Kayak For Event Tickets’ Aug.12, 2009 in FeedNews FanSnap, the startup that we’ve likened to a Kayak for event ticket searches, has closed a $5.2 million funding round led by Highland [...]

]]> By: FanSnap Raises Another $5.2 Million For Its ‘Kayak For Event Tickets’ | Trinitude Network http://www.techcrunch.com/2009/03/13/fansnap-is-the-new-kayak-for-event-ticket-searches/comment-page-1/#comment-2920576 FanSnap Raises Another $5.2 Million For Its ‘Kayak For Event Tickets’ | Trinitude Network Thu, 13 Aug 2009 00:59:31 +0000 http://www.techcrunch.com/?p=49552#comment-2920576 [...] the startup that we’ve likened to a Kayak for event ticket searches, has closed a $5.2 million funding round led by Highland [...] [...] the startup that we’ve likened to a Kayak for event ticket searches, has closed a $5.2 million funding round led by Highland [...]

]]> By: FanSnap Raises Another $5.2 Million For Its ‘Kayak For Event Tickets’ | Spin Valley Post http://www.techcrunch.com/2009/03/13/fansnap-is-the-new-kayak-for-event-ticket-searches/comment-page-1/#comment-2920518 FanSnap Raises Another $5.2 Million For Its ‘Kayak For Event Tickets’ | Spin Valley Post Thu, 13 Aug 2009 00:30:38 +0000 http://www.techcrunch.com/?p=49552#comment-2920518 [...] the startup that we’ve likened to a Kayak for event ticket searches, has closed a $5.2 million funding round led by Highland [...] [...] the startup that we’ve likened to a Kayak for event ticket searches, has closed a $5.2 million funding round led by Highland [...]

]]> By: FanSnap Raises Another $5.2 Million For Its ‘Kayak For Event Tickets’ http://www.techcrunch.com/2009/03/13/fansnap-is-the-new-kayak-for-event-ticket-searches/comment-page-1/#comment-2920483 FanSnap Raises Another $5.2 Million For Its ‘Kayak For Event Tickets’ Thu, 13 Aug 2009 00:11:41 +0000 http://www.techcrunch.com/?p=49552#comment-2920483 [...] the startup that we’ve likened to a Kayak for event ticket searches, has closed a $5.2 million funding round led by Highland [...] [...] the startup that we’ve likened to a Kayak for event ticket searches, has closed a $5.2 million funding round led by Highland [...]

]]> By: Mike Janes http://www.techcrunch.com/2009/03/13/fansnap-is-the-new-kayak-for-event-ticket-searches/comment-page-1/#comment-2684946 Mike Janes Sat, 04 Apr 2009 19:14:55 +0000 http://www.techcrunch.com/?p=49552#comment-2684946 Great questions! On the first - yes, our objective is to work with the primary providers as well. They do not sell 40+% of the tickets they list so there is economic incentive for them to find new channels. On the second, there are a number of good examples of vertical search or shopping comparison lead gen businesses such as Kayak or NexTag (where our CTO is from). Last, I would note that in this day and age, no one "owns" customers any more. We are focused on providing and constantly improving such a useful ticket search engine that we will continually earn repeat and referral visits. Great questions! On the first – yes, our objective is to work with the primary providers as well. They do not sell 40+% of the tickets they list so there is economic incentive for them to find new channels. On the second, there are a number of good examples of vertical search or shopping comparison lead gen businesses such as Kayak or NexTag (where our CTO is from). Last, I would note that in this day and age, no one “owns” customers any more. We are focused on providing and constantly improving such a useful ticket search engine that we will continually earn repeat and referral visits.

]]> By: Mike http://www.techcrunch.com/2009/03/13/fansnap-is-the-new-kayak-for-event-ticket-searches/comment-page-1/#comment-2681969 Mike Thu, 02 Apr 2009 23:40:23 +0000 http://www.techcrunch.com/?p=49552#comment-2681969 Mike, Hi. To be a true aggregated offering, wouldn't you need to partner with the primary market sellers as well, such as TM, Tickets.com and others? Is that something that is realistic given their strangehold on the market, particularly TM? I would think a benefit of this type of site would be to also show when face value tickets are available for an event. I like the idea and the site. The real question si whether or not the simple referral based economic model will pay the bills when you don't "own" the customer and the only benefit of the site is comparison shopping (which I think is big, but there is no chance for you to offer a lower price than anywhere else like orbitz/travelocity do with hotels). Mike,

Hi. To be a true aggregated offering, wouldn’t you need to partner with the primary market sellers as well, such as TM, Tickets.com and others? Is that something that is realistic given their strangehold on the market, particularly TM? I would think a benefit of this type of site would be to also show when face value tickets are available for an event.

I like the idea and the site. The real question si whether or not the simple referral based economic model will pay the bills when you don’t “own” the customer and the only benefit of the site is comparison shopping (which I think is big, but there is no chance for you to offer a lower price than anywhere else like orbitz/travelocity do with hotels).

]]> By: Mike Janes http://www.techcrunch.com/2009/03/13/fansnap-is-the-new-kayak-for-event-ticket-searches/comment-page-1/#comment-2662944 Mike Janes Sat, 21 Mar 2009 03:14:35 +0000 http://www.techcrunch.com/?p=49552#comment-2662944 Hi Kris- Thank you for the positive comments. I do want to make two clarifying points. One, FanSnap vets the ticket companies that we partner with specifically based on their service quality. All of our partners have very high repeat purchase rates which suggests a level of loyalty exceeding Al's initial assessment. Second, a very significant proportion of StubHub's listings come from individual sellers rather than professional resellers. This should not be surprising given their advertising and partnerships with teams and leagues, where they are the endorsed marketplace for season ticketholders. Our goal is to provide fans the information to make ticket choices based on what is important to them personally - whether it is price, location of seat, previous experience with ticket company, type of ticket, shipped vs. will call, etc. You are also correct that some fans may not have heard of some or any of these companies. We believe FanSnap can really help grow the ticket market by connecting fans who need tickets with the companies that have them. Hi Kris- Thank you for the positive comments. I do want to make two clarifying points. One, FanSnap vets the ticket companies that we partner with specifically based on their service quality. All of our partners have very high repeat purchase rates which suggests a level of loyalty exceeding Al’s initial assessment. Second, a very significant proportion of StubHub’s listings come from individual sellers rather than professional resellers. This should not be surprising given their advertising and partnerships with teams and leagues, where they are the endorsed marketplace for season ticketholders. Our goal is to provide fans the information to make ticket choices based on what is important to them personally – whether it is price, location of seat, previous experience with ticket company, type of ticket, shipped vs. will call, etc. You are also correct that some fans may not have heard of some or any of these companies. We believe FanSnap can really help grow the ticket market by connecting fans who need tickets with the companies that have them.

]]> By: Kris http://www.techcrunch.com/2009/03/13/fansnap-is-the-new-kayak-for-event-ticket-searches/comment-page-1/#comment-2662856 Kris Sat, 21 Mar 2009 01:19:53 +0000 http://www.techcrunch.com/?p=49552#comment-2662856 Al, you are right to some extent, and may have accidentally hit the nail on the head ... even though you are wrong. If your argument is that customers in the ticket business aren't loyal, this site will thrive because it is an aggregator of tickets across all providers. People don't care where they buy their tickets, they just want to feel safe and get the best deal. This site lets people do that by showing ALL the tickets across ALL providers. Why would you shop at StubHub, when all of StubHub's inventory is on this site along with every other provider? What many dont know is that the majority of StubHub's tickets actually come from brokers you probably have never heard of. Barrys, RazorGator, GoldCoast, Empire and so on. StubHub, as well as all the other ticket sites, take these tickets and mark them up 25% to consumers. If FanSnap can get the actual suppliers of the tickets to participate (and they have), then they have a HUGE price advantage in this industry. If RazorGator uploads all of their inventory to both StubHub and FanSnap (which they do), you would save approx 25% if you purchased any one of RG's tickets on FanSnap instead of StubHub. And this is true for every other ticket provider. People will go where they can get the best seats at the best prices and this model does that. FanSnap has pulled away from the rest of the pack (ticketwood, ticketstumbler) by forging the relationships with the brokers and making a really slick and intuative site. Very well done. Al, you are right to some extent, and may have accidentally hit the nail on the head … even though you are wrong.

If your argument is that customers in the ticket business aren’t loyal, this site will thrive because it is an aggregator of tickets across all providers. People don’t care where they buy their tickets, they just want to feel safe and get the best deal. This site lets people do that by showing ALL the tickets across ALL providers. Why would you shop at StubHub, when all of StubHub’s inventory is on this site along with every other provider?

What many dont know is that the majority of StubHub’s tickets actually come from brokers you probably have never heard of. Barrys, RazorGator, GoldCoast, Empire and so on. StubHub, as well as all the other ticket sites, take these tickets and mark them up 25% to consumers. If FanSnap can get the actual suppliers of the tickets to participate (and they have), then they have a HUGE price advantage in this industry. If RazorGator uploads all of their inventory to both StubHub and FanSnap (which they do), you would save approx 25% if you purchased any one of RG’s tickets on FanSnap instead of StubHub. And this is true for every other ticket provider.

People will go where they can get the best seats at the best prices and this model does that. FanSnap has pulled away from the rest of the pack (ticketwood, ticketstumbler) by forging the relationships with the brokers and making a really slick and intuative site.

Very well done.

]]> By: Mike Janes http://www.techcrunch.com/2009/03/13/fansnap-is-the-new-kayak-for-event-ticket-searches/comment-page-1/#comment-2662842 Mike Janes Sat, 21 Mar 2009 01:02:20 +0000 http://www.techcrunch.com/?p=49552#comment-2662842 Hi Al - We are focused on the product. Happy customers create brands. Read above, I mentioned FatLens in the previous comments and Ranjit from their original team chimed in, both on Mar 13. Hi Al – We are focused on the product. Happy customers create brands. Read above, I mentioned FatLens in the previous comments and Ranjit from their original team chimed in, both on Mar 13.

]]> By: Dan http://www.techcrunch.com/2009/03/13/fansnap-is-the-new-kayak-for-event-ticket-searches/comment-page-1/#comment-2662535 Dan Fri, 20 Mar 2009 21:05:21 +0000 http://www.techcrunch.com/?p=49552#comment-2662535 I have used this site, and I actually really like it. The interactive maps are great. There is plenty of room for sites like this in this market. In my opinion, this is the future of the secondary ticket market. I have done a little research and in my opinion best in show is this site & Seathound.com. The reason I say that is that I get tired of going to these sites that have dead or already sold tickets, so frustrating. You try to buy tickets, then you are sent to a dead ticket link and have to start your search all over. Biggest problem with this type of site. Neither Seathound.com nor Fansnap.com seems to have this issue. Keep up the good work, this is a site for the consumer. I have used this site, and I actually really like it. The interactive maps are great. There is plenty of room for sites like this in this market.

In my opinion, this is the future of the secondary ticket market. I have done a little research and in my opinion best in show is this site & Seathound.com.

The reason I say that is that I get tired of going to these sites that have dead or already sold tickets, so frustrating. You try to buy tickets, then you are sent to a dead ticket link and have to start your search all over. Biggest problem with this type of site. Neither Seathound.com nor Fansnap.com seems to have this issue.

Keep up the good work, this is a site for the consumer.

]]> By: Al http://www.techcrunch.com/2009/03/13/fansnap-is-the-new-kayak-for-event-ticket-searches/comment-page-1/#comment-2662069 Al Fri, 20 Mar 2009 13:44:43 +0000 http://www.techcrunch.com/?p=49552#comment-2662069 You guys are doing a good job, the Idea is not new at all though, fatlens started it in 2004, Ticketwood capitalized on it for a while, and now lot's of sites are doing the same thing you guys are doing! You guys did a good job but you forgot to study your customers, customers of the event business are not loyal so whatever money you spending on branding, it's useless. My prediction and I m usually right, you guys are going out of business in 3 years afters spending the money you guys raised. You guys are doing a good job, the Idea is not new at all though, fatlens started it in 2004, Ticketwood capitalized on it for a while, and now lot’s of sites are doing the same thing you guys are doing!
You guys did a good job but you forgot to study your customers, customers of the event business are not loyal so whatever money you spending on branding, it’s useless. My prediction and I m usually right, you guys are going out of business in 3 years afters spending the money you guys raised.

]]> By: Mike Janes http://www.techcrunch.com/2009/03/13/fansnap-is-the-new-kayak-for-event-ticket-searches/comment-page-1/#comment-2657579 Mike Janes Tue, 17 Mar 2009 14:32:36 +0000 http://www.techcrunch.com/?p=49552#comment-2657579 Thanks Suzanne. Give the dynamic maps on FanSnap a spin, and please let us know what you think. You can also see a pretty quick demo on the Scoble site, or at http://www.blip.tv/file/1874114 as noted above. We are benefiting from really good and useful feedback, and we remained focused on quickly improving the ticket search engine. Thanks Suzanne. Give the dynamic maps on FanSnap a spin, and please let us know what you think. You can also see a pretty quick demo on the Scoble site, or at http://www.blip...tv/file/1874114 as noted above. We are benefiting from really good and useful feedback, and we remained focused on quickly improving the ticket search engine.

]]> By: Tickets for Sports, Concerts, and Theater events - FanSnap http://www.techcrunch.com/2009/03/13/fansnap-is-the-new-kayak-for-event-ticket-searches/comment-page-1/#comment-2656013 Tickets for Sports, Concerts, and Theater events - FanSnap Sun, 15 Mar 2009 18:42:54 +0000 http://www.techcrunch.com/?p=49552#comment-2656013 [...] Looking for Tickets, give a try at FanSnap. FanSnap via Tech Crunch [...] [...] Looking for Tickets, give a try at FanSnap. FanSnap via Tech Crunch [...]

]]> By: イベントチケットをKayak風に検索するFanSnapがパブリックベータで登場 http://www.techcrunch.com/2009/03/13/fansnap-is-the-new-kayak-for-event-ticket-searches/comment-page-1/#comment-2655686 イベントチケットをKayak風に検索するFanSnapがパブリックベータで登場 Sun, 15 Mar 2009 01:51:14 +0000 http://www.techcrunch.com/?p=49552#comment-2655686 [...] ［原文へ］ [...] [...] ［原文へ］ [...]

]]> By: Mike Janes http://www.techcrunch.com/2009/03/13/fansnap-is-the-new-kayak-for-event-ticket-searches/comment-page-1/#comment-2655590 Mike Janes Sat, 14 Mar 2009 23:11:21 +0000 http://www.techcrunch.com/?p=49552#comment-2655590 Hi Ray. Only Ticketmaster plays in both the primary and resale markets. They historically have aggressively used everything from technology to lawsuits to keep any type of unfair purchases from occurring at the public onsale. Check out recent news including their removal of TicketsNow links from their site, their agreement with the NJ Att'y General's office, and their testimony during the congressional anti-trust hearings regarding the proposed merger with Live Nation. This should address your concerns. Hi Ray. Only Ticketmaster plays in both the primary and resale markets. They historically have aggressively used everything from technology to lawsuits to keep any type of unfair purchases from occurring at the public onsale. Check out recent news including their removal of TicketsNow links from their site, their agreement with the NJ Att’y General’s office, and their testimony during the congressional anti-trust hearings regarding the proposed merger with Live Nation. This should address your concerns.

]]> By: Ray http://www.techcrunch.com/2009/03/13/fansnap-is-the-new-kayak-for-event-ticket-searches/comment-page-1/#comment-2655531 Ray Sat, 14 Mar 2009 21:54:40 +0000 http://www.techcrunch.com/?p=49552#comment-2655531 Tickets are being purchased with a sole purpose of sale for profit in a secondary market that you are creating a platform for. I don't buy the argument that shows with low attendance will use these services to sell tickets at a lower price. Some of these companies are selling tickets in both the primary and secondary markets. What stops Ticketmaster from making it easier for scalpers to get hot tickets in larger amounts knowing they will be resold on stub hub? Tickets are being purchased with a sole purpose of sale for profit in a secondary market that you are creating a platform for. I don’t buy the argument that shows with low attendance will use these services to sell tickets at a lower price. Some of these companies are selling tickets in both the primary and secondary markets. What stops Ticketmaster from making it easier for scalpers to get hot tickets in larger amounts knowing they will be resold on stub hub?

]]> By: Chris. http://www.techcrunch.com/2009/03/13/fansnap-is-the-new-kayak-for-event-ticket-searches/comment-page-1/#comment-2655363 Chris. Sat, 14 Mar 2009 17:28:31 +0000 http://www.techcrunch.com/?p=49552#comment-2655363 Definitely not another search engine that will go straight to the deadpool. Definitely not another search engine that will go straight to the deadpool.

]]> By: Chris. http://www.techcrunch.com/2009/03/13/fansnap-is-the-new-kayak-for-event-ticket-searches/comment-page-1/#comment-2655362 Chris. Sat, 14 Mar 2009 17:27:11 +0000 http://www.techcrunch.com/?p=49552#comment-2655362 Definitely not just another search engine that will go straight to the deadpool. Definitely not just another search engine that will go straight to the deadpool.

]]> By: Mike Janes http://www.techcrunch.com/2009/03/13/fansnap-is-the-new-kayak-for-event-ticket-searches/comment-page-1/#comment-2655307 Mike Janes Sat, 14 Mar 2009 16:09:39 +0000 http://www.techcrunch.com/?p=49552#comment-2655307 Great point Jonas :) Please have a look at FanSnap to see our "performance enhancing" features. One clarification to the article - we are now out of beta, not entering it. We do have feedback links on every page of the site. Please let us know how you think the ticketing finding experience could be even further improved. We will be upgrading the ticket search engine constantly. Great point Jonas :) Please have a look at FanSnap to see our “performance enhancing” features. One clarification to the article – we are now out of beta, not entering it. We do have feedback links on every page of the site. Please let us know how you think the ticketing finding experience could be even further improved. We will be upgrading the ticket search engine constantly.

]]> By: english http://www.techcrunch.com/2009/03/13/fansnap-is-the-new-kayak-for-event-ticket-searches/comment-page-1/#comment-2655252 english Sat, 14 Mar 2009 14:29:34 +0000 http://www.techcrunch.com/?p=49552#comment-2655252 Great looking service and site. Lots of $$$ in this industry. Great looking service and site. Lots of $$$ in this industry.

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