Charlie Rose, who’s been focusing lately on Silicon Valley personalities, interviewed Google Vice President Marissa Mayer last night. In a long and broad ranging discussion, Marissa talks about the product development cycle at Google as well as the future of search and other key areas of technology.
At one point in the interview Rose ask Mayer about Yahoo. Her diplomatic answer – an independent Yahoo is best for the web. She also says the biggest problem facing them is their loss of human talent over the last couple of years.
Regarding search, she says its a big and growing problem. There are more than a trillion URLs, she says. And video and sound files need to be integrated into search.
On social networking, she admits Google’s Orkut has largely fallen flat (other than in Brazil and India). She says one problem was the site was very slow at launch, which hurt them. But she highlights the massive page view volume from social network users – search generates maybe 25 page views a day per user, but social networking can generate up to 100, she says. “It’s the equivalent of almost user crack.”
And, oddly enough, she says that one of the goals behind developing Google’s Chrome browser is to “make the web as fast as turning the page in a magazine.” That is still one advantage paper has over the Web: zero load times.
See Charlie’s recent interviews with the MySpace founders, Reid Hoffman, Larry Lessig and Marc Andreessen.
Full Transcript (with sections bolded for emphasis):
Charlie Rose:
We are back in San Francisco this evening with Marissa Mayer. She is the vice president of search products and user experience at Google. She helps decide which of Google engineers’ new ideas get presented to the company’s founders. Gmail, Google maps, Google news and many other applications all went through her. Portfolio magazine originally said, “That power gives her enormous sway over the ebb and flow of competition on the internet. She joined Google in 1999. The Stanford graduate is one of its first 20 employees and its first female engineer. I am pleased to have her on this broadcast for the first time. Welcome.
Marissa Mayer:
Thank you. I’m really happy to be here.
Charlie Rose:
Oh, it’s great to have you here. You are a legend already. So let’s just go back in this short time, in ten years.
Marissa Mayer:
In ten years.
Charlie Rose:
Have you celebrated your anniversary yet?
Marissa Mayer:
My ten-year anniversary will be in June.
Charlie Rose:
Are you celebrating with a great extravaganza.
Marissa Mayer:
We tend not to have a lot of fanfare around the different anniversaries because for us, you know, the best is always what’s to come at Google.
Charlie Rose:
Right.
Marissa Mayer:
And so it was fun in September to take sort of a retrospective. In particular, we brought up one of our old search engines.
Charlie Rose:
Yes.
Marissa Mayer:
One of the old indices from when we first started, and the engineers were appalled. They didn’t want to launch it. We wanted the public to see it, but you don’t [unintelligible] take it that much retrospective.
Charlie Rose:
Is it fair to say that search is in its infancy.
Marissa Mayer:
Very much so. It was interesting for our engineers to see that early index and see how far we’ve come in ten years. But when you think about what would be the perfect search engine, what is an answer as opposed to a result? Why are we handing you just links and URLs? You know, what does it mean to try and synthesize a video or an image or a diagram that better explains your answer or maybe even grabs facts from all the different pages and helps you do comparisons. There’s just a lot of different things we can do. And that doesn’t even happen into how do people search, from their phones, from their cars, how do we get more mobile, how do we deal with so many different interface challenges?
Charlie Rose:
Tell me about your job.
Marissa Mayer:
Well, I have one of the best jobs in the world.
Charlie Rose:
Why so?
Marissa Mayer:
Well, I get to work with great people every day, abd we’re just working on really amazing ideas that touch millions of people’s lives and trying to help those people get better information, hopefully make better decisions is just really fulfilling. And it’s just amazing to go to an office that’s so charged and motivated with people who really just don’t — you know, we’re not done yet. We’re just in the infancy. And that’s what’s fun about it. There’s so much more yet to do.
Charlie Rose:
Somebody said, I think this was business week in 2005 said, “Her title belies her power and influences [unintelligible] of innovation. She has her hands on virtually everything the average Google user sees from the look of its web pages to new software for searching your hard drive, and she helps decide which new initiatives get the attention of the company’s founders and which don’t.” Everything with the Google brand that consumers use goes through her.” So when you look at all this stuff, what’s the process?
Marissa Mayer:
Well, that’s a good question. It all starts with an idea. And ideas come from everywhere. Sometimes we have ideas that come from our users. People always mailed us and said how come I can’t search my computer as fast as I can search the web? It caused us to do Google desktop. There are some that come from our engineers, Google news and or kid came from the engineers. There’s some that come from the executives. Larry really wanted to do good mail. He really thought mail could be much improved.
Charlie Rose:
Right.
Marissa Mayer:
And there’s some that come from a real strategic analysis, finance and maps. We said, you know, we’re seeing our users go to the competition and use a product that we don’t think is very good and that we think we can improve on, and we really think we should round out our offerings. So ideas come from everywhere. In search of that idea and then it’s about building a prototype. Can you build something that really illustrates what technology you’re going to use, how are you going to create an innovation out of that? How are you going to capture the imagination and the attention of the users and really meet their needs? And so taking that prototype then and building of a team around it and really productionizing it. And then it becomes sort of the fun part of the fit and finish of the details, how does it look, how does it work? Is each pixel just right, just so? And it’s like almost like producing a movie. You want to make sure that that product walks out the door the way that you want it. And also not doing that too much, right, because a big part of our innovation process is iteration, try something, get a lot of feedback, try something new. And so really bird walking along that path to what the user really wants which means launching early and launching often.
Charlie Rose:
I mean Google clearly has done well because it had a very good idea, and it executed a very good idea very well. Beyond that, why has Google been as successful as it has?
Marissa Mayer:
Well, I think there’s a lot of different elements of the culture that have really fostered innovation. We like to work with really small teams.
Charlie Rose:
Yeah.
Marissa Mayer:
When I started, there were about nine engineers. And [unintelligible] said, “Well, we have nine engineers and right now they do about three different things.”
Charlie Rose:
Yeah.
Marissa Mayer:
So if we double and we had 18 engineers, would we want them to do the three things twice as well? Or would we want to do twice as many things? And I said, “Well, obviously we’d want to do twice as many things.” And so you know that’s how we’ve grown. We’ve tried to keep the teams really small which leads to a sense of empowerment, people making decisions around what’s the best feature, what do their users need, how are they going to build the best product, and it allows also for them to be really agile. You know, we try and avoid meetings and like a lot of reasons when you have — one of the great things that happens with a small team is you can put them all in the same office. At Google we usually have three or four people in each office and that works really well because when they wanted to make a decision, people just roll back from their desk and say, “Hey –”
Charlie Rose:
And turn around and what about this?
Marissa Mayer:
I got —
Charlie Rose:
Yeah, right, yeah.
Marissa Mayer:
I got something that we need to decide right now. And so, that allows the teams to really be very agile. And we’ve also had a really broad mission all along, Larry and [unintelligible] had the foresight to give the company the mission of organizing the world’s information.
Charlie Rose:
Right.
Marissa Mayer:
And making it useful and [inaudible].
[talking simultaneously]
Charlie Rose:
And how far along are we on that?
Marissa Mayer:
We’ve just barely gotten started. And so, but with that broad mission you know every Googler has an idea. Googlers are what we call the Google employees. Every Googler has an idea as to something that’s not being done right now that could be done.
Charlie Rose:
Most of the ideas come in from in-house?
Marissa Mayer:
Oh, they come from all over. As I said, sometimes they got ideas from our users and from observation.
Charlie Rose:
But most of them.
Marissa Mayer:
Most of them I would say come in-house so especially when you’re a leader in search you really do need to be looking at both the user needs and also where’s the technology going to take us, what’s possible and what’s not, right? So for example we’d like to make progress on both vision and voice, [unintelligible] what’s in an image, how well can we recognize it —
Charlie Rose:
And where are we on that?
Marissa Mayer:
– a spoken image and a spoken word. And I think voice is actually a lot further along than images in recognizing shapes and that. I mean, if you look at the academic research, that’s generally the case. So sometimes you have to follow the technology, what’s possible. I think we’re going to have really good voice search, really good speech to text on YouTube videos so you’ll be able to search it, that will happen sooner than you’ll be able to say give Google an image and say find other images like this or find me images of a monkey, those types of things.
Charlie Rose:
When will it happen?
Marissa Mayer:
I think that the voice breakthrough will probably happen in the next five years, maybe 10, and I think that — and then I think the vision will probably happen in more than a 10-year timeframe, maybe 15. Those are of course guesses just off the top of my head but —
Charlie Rose:
I often ask this, I ask this almost of everybody like you. You know, what’s the next big idea? You know, do you see all the technology that you see and you’ve got all these engineers working on all of these things, and you are in fact the filter to Larry and Sergey and Eric, what’s the big idea?
Marissa Mayer:
Well, there’s a lot of I think big ideas. One thing that we’ve been talking about for awhile is really a [unintelligible] involving cell phones. If you take the cell phone technology, the GPS style technology we’ve worked on with wireless networks and cell phone towers and you combine that with a social network, you can find out where your friends are.
Charlie Rose:
Right.
Marissa Mayer:
In fact, we just released data of that product last week called Google Lattitude.
Charlie Rose:
Yes.
Marissa Mayer:
It’s a very early prototype but it’s a really interesting idea. Can these cell phones we have with us help us connect better with our friends and find out where people are and what they’re doing and —
Charlie Rose:
Where they are geographically.
Marissa Mayer:
Where they are geographically because your cell phone understands that.
Charlie Rose:
Now, why is that important?
Marissa Mayer:
Well, I think that you know in terms of trying to understand you know someone, are they on their way to the meeting or not, are they you know, like are they in the coffee shop, you just happen to walk by, do they happen to be in the same airport you’re in? Those types of questions are really interesting. I think that’s an interesting application for a cell phone.
Charlie Rose:
This is a broader philosophical question I want to talk about later. But I mean is there some point in which we know too much about people?
Marissa Mayer:
Well I think that in all cases it’s a tradeoff, right, where you will give you some of your privacy in order to gain some functionality, and so we really need to make those tradeoffs really clear to people, what information are we using and what’s the benefit to them? And then ultimately leave it to user choice so the user can decide. And you have to be very transparent about what information you have about that user and how it’s being used.
Charlie Rose:
But it’s also seems to me clearly a product of age and generation, how willing you are to give up privacy and to allow transparency, clearly.
Marissa Mayer:
Sure, absolutely, and I think there’s all kinds of interesting paradigms. In fact, one of the younger women who works for me was dating someone who just turned off their wall on Facebook. And interestingly it was viewed as an absolute move of distrust. Why would anyone turn off their wall? And you know was he dating someone else? Right?
Charlie Rose:
Right, right, right.
Marissa Mayer:
I’m like and I just thought you know this poor guy I mean last year he didn’t have a wall.
Charlie Rose:
Yeah.
Marissa Mayer:
And he’s just trying to get back to a previous state of privacy.
Charlie Rose:
Right, right, right, right.
Marissa Mayer:
And it’s gone. So it definitely is a generational thing. And the interesting thing is that the generational standard is set for that new generation such that the rules are very different, but even sometimes trying to regain a former sense of privacy you know are —
[talking simultaneously]
Charlie Rose:
You are now I assume in your 30s and therefore the people you’re hiring are in their 20s, correct?
Marissa Mayer:
That’s right.
Charlie Rose:
Do you see significant differences in you and your attitude and them and their attitudes?
Marissa Mayer:
I think I view it as more of a spectrum than —
[talking simultaneously]
Charlie Rose:
[inaudible]
Marissa Mayer:
– but there’s no question that they have new observations and new ways of using our technologies and other technologies that you know surprise me.
Charlie Rose:
Yeah, what’s the difference in Larry and Sergey?
Marissa Mayer:
Sure. Well, I think they have a lot of similarities. I refer to them both as Montessori kids. They’ve always kind of liked to do things their way, challenge the norm. Right? And like you know they’re always asked to you know they’ve been taught to always ask why. Sergey’s very mathematical. So he’ll be the first one to dig in on a new equation that we’re using in the search relevance function. He also would you know really decide things like stock options and salary for almost every employee. Until we were about 2,500 people you could ask Sergey about any person in the company —
Charlie Rose:
What they made and what their options were.
Marissa Mayer:
And he knew within about five percent so he has this amazing memory especially for numbers and really likes to dig in on things like the deal. So when we did the deal with MySpace or some of the larger deals we’ve done with AOL Sergey would really engage in the details there. Larry tends to be more about the technology and the product and the interfaces, what type of storage system should we have and how would that support g-mail, do we have data centers in all the right places in order to make queries really, really fast, how do we make the Web faster overall, what products could be released that could help people —
Charlie Rose:
So does that mean that —
[talking simultaneously]
Marissa Mayer:
– ultimately use the internet more.
Charlie Rose:
– Larry’s more entrepreneurial?
Marissa Mayer:
No, I don’t think so. I think they both very much have an entrepreneurial spirit. And I think a lot of that comes from you know the view that nothing’s impossible. You know, there’s nothing that’s impossible and I think both of them have that spirit.
Charlie Rose:
Did you once say that the person you most admired in Silicon Valley was Steve Jobs?
Marissa Mayer:
I am a big fan of Steve Jobs.
Charlie Rose:
Why Steve Jobs?
Marissa Mayer:
Well I think that he has amazing vision around what consumers will use and like when you look at the predictions and the trends that he saw in the PC industry, everything down to the mouse, [unintelligible] there’ve been other people who invented those things and got them started. But he could recognize a trend that would catch on with consumers, the same way he has with the iPod and the iPhone so I think he has a great eye for what consumers would want and I also think he’s amazing at talking about really complicated technology in a way that people fundamentally understand.
Charlie Rose:
Because we assume he is 99 percent marketing, and heartily technical.
Marissa Mayer:
Oh, I’ve met with Steve Jobs and if you talk to him about —
Charlie Rose:
Technology.
Marissa Mayer:
– technology, right, like the resolution on a video player or you know what different types of encoding should be used in this player or that player, he has very deep knowledge of all of those. So he’s — [unintelligible] to you he’s a very much a technologist. He’s also a great marketer but it really is the blend of both.
Charlie Rose:
And has a fairly good sense of design, too.
Marissa Mayer:
Exactly.
Charlie Rose:
There is this which I keep coming back to and I hear this from you and I hear it from what you talk about Sergey and Larry and about Steve Jobs and others, this sense of asking the right question, you know, why can’t we have this? Why can’t we build a better e-mail system, why can’t we expand into this? It is almost like this is by my experience not so good and why can’t we do better? Or B, why can’t we have this kind of functionality that doesn’t exist today?
Marissa Mayer:
Absolutely, I think that’s the big key of it, right?
Charlie Rose:
That’s the key to asking the right questions and being able to seek the answer.
Marissa Mayer:
And also the right nonintuitive questions like the other day Larry asked this great question of how come the Web isn’t like a magazine? How come going to a new Web page isn’t as easy as just turning the page, the content’s there already —
Charlie Rose:
Very good, Larry.
Marissa Mayer:
– it’s loaded up right there.
Charlie Rose:
Yeah, right, right.
Marissa Mayer:
And like that’s a great question, [unintelligible] there’s all kinds of issues on speed of light and caching and where the data lives that’s going to make that a very hard challenge but imagine how the internet’s already so useful, imagine how useful it would be if it was as fast as a magazine —
[talking simultaneously]
Charlie Rose:
Well also what’s fascinating about that to me, it is this idea of looking at some old form and saying its ease of accessibility is something we want. We have in a sense replaced that form. But there are qualities about it that we want to retain to add to the advantages we have.
Marissa Mayer:
Well, it makes sense, right. The physical world’s been around a lot longer. It’s gotten more of the bugs and kinks out of it.
Charlie Rose:
Right, right, right.
Marissa Mayer:
It’s very heavily optimized. The virtual world is really new and so really nearing some of those same principles in the new technology is what we should strive for.
Charlie Rose:
Someone said that the Google business model was paid search. Is that a fair description?
Marissa Mayer:
Well, I think that it’s advertising subsidized search.
Charlie Rose:
Right.
Marissa Mayer:
So we run advertisements on our search page. They obviously don’t appear on every page because there’s some searches where we don’t think the ad is as useful as our results. And that’s really our goal, to produce ads that are as useful as our results. And I would argue today if you searched for different types of concert tickets, the ads are as good as a result as some of the results that come from the search engine.
Charlie Rose:
Because it is said — and I think — a number of people have said this, that part of the problem with monetizing Facebook is the search for friends does not — advertising does not play the same role because you are not searching for a product or information about something. You’re just searching for information about friends.
Marissa Mayer:
Well, it really has to do –
Charlie Rose:
Is there some merit to that?
Marissa Mayer:
There is. It really has to do with how focused you are. Search occupies this wonderful moment in a user’s day where it doesn’t even really break along demo graphics, right? It’s, we know what they were thinking about because they just typed it into the search engine.
Charlie Rose:
Yeah.
Marissa Mayer:
And that’s what they want. And if we can give them an ad for that, that’s a great very well targeted lead. And their attention is really focused on getting that thing. When you introduce ads into other mediums, it may be, for example, on social networking sites, people will tend to browse through a hundred pages a day, right. Even an avid Google searcher will do ten searches, 20 searches. So I mean the amount of attention that a user pays on each page and how it’s directed between say, search and social networking is fundamentally different. I think advertising can work in both. But the type of attention you’re going to have on the ads on the social networking site is a little bit more distributed. It’s a little bit let focused.
Charlie Rose:
Now, are you putting advertising next to news on your search?
Marissa Mayer:
We are.
Charlie Rose:
Have you just begun to do that?
Marissa Mayer:
Yeah. We just started that yesterday.
Charlie Rose:
You had been reluctant to do it, and then you made the decision to do it.
Marissa Mayer:
We did because — well, we were very concerned. In fact, we had talked to some news sources that said there are certain types of news stories that they just didn’t feel it was appropriate to run advertising alongside.
Charlie Rose:
Sure.
Marissa Mayer:
Murders and suicides.
Charlie Rose:
This is the old notion that after a plane crash, you want to make sure that the ads for that within that news program are not ads for an airline.
Marissa Mayer:
Absolutely. And so we really wanted to make sure that the ads we showed were relevant.
Charlie Rose:
Right.
Marissa Mayer:
And that they were tasteful. And I will say that I think there is still challenge. We looked at the product this morning, the day after launch, and one thing that is new is our advertisers aren’t used to placing sort of the spur of the moment ads, right? So some of the news stories that broke last night, where, for example, I think Giselle, the supermodel just got married, right? So there’s all these queries coming in now in Google news for this. And if you were running TMZ or Entertainment Weekly, you’re an advertiser on the Google network, but your ads aren’t targeted at that search term right now. So we do have a ways to go to make this product really work. But I think that there is an interesting opportunity. But what’s interesting and new in the news is of course new and it’s unpredictable. So how people place ads is going to be a little bit of a shift from something we’ve done in the past.
Charlie Rose:
Okay. So that actually dumps us back in terms of what your role is. Because that’s a business question rather than an engineering question, rather than a how-to question, correct?
Marissa Mayer:
Yes.
Charlie Rose:
So is that part of your own responsibility, too? Or you just do that out of curiosity?
Marissa Mayer:
Product management really is the fusion between technology, what engineers do –
Charlie Rose:
And commerce.
Marissa Mayer:
– and the business side. And so really trying to pull together a vision of how do you fill the users’ needs and do that based on the best technology available and do that in a way that’s really scalable, sustainable and ultimately build a good business. That’s really the fusion of product management. Sometimes people will talk about product management as sort of a hub and spoke model, or product management’s job is to make all the spokes go around and basically fill in the gaps, which is kind of one of the other reasons I really love my job is because I never really know what I’ll be doing in the morning. Maybe I’ll be running a blog post to explain the glitch on one of our products. Maybe I’ll be meeting with a team to decide the ultimate look and feel of a product we’re going to release next week. Maybe I’ll be brainstorming with engineers on a very early prototype and what they could do to make it more compelling. And so you know, you really just do whatever needs to get done to really make that whole package of that product because the product is what you’re really managing [unintelligible].
Charlie Rose:
Is Google so different as a company that there is no model as to what it’s going to become? Or, as some have said, Google is the next Microsoft and Facebook is the next Google.
Marissa Mayer:
Well, I don’t know. I didn’t know that there is –
Charlie Rose:
I only know one person that said that, but it’s a fun question.
Marissa Mayer:
I think that — you know, I heard the theory on startups early on is that most startups start off being very technology driven.
Charlie Rose:
Right. That’s how they find their attraction.
Marissa Mayer:
And as they grow up, they either become very sales driven or very marketing driven. And you can kind of play a game with most companies where you can ask, are they marketing driven, or are they sales driven?
Charlie Rose:
Right.
Marissa Mayer:
Pepsi, marketing driven.
Charlie Rose:
Right.
Marissa Mayer:
SAP, sales driven.
Charlie Rose:
Right.
Marissa Mayer:
In terms of like who is coming back and saying, this is the next product for [unintelligible] –
Charlie Rose:
Google.
Marissa Mayer:
– this is what we’re going to build. And then Google is interesting because usually they’ll say as a company gets large, you have to become one or the other. Google is very engineering driven so even to date. Engineers aside, this is a technology we think we can bring to market and do something useful with. And so it’s remained very technology driven. There are other examples, like I think, for example, 3M is a good example of a company that’s very large that’s still very focused on the technology and what’s possible with it.
Charlie Rose:
Some argue –
Marissa Mayer:
GE, there’s a few good large examples.
Charlie Rose:
Is this a fair criticism: A lot of people argue that Yahoo! lost its place because it lost its emphasis on engineering and technology and focused too much on marketing.
Marissa Mayer:
Well, I definitely thinks that what drives technology companies is the people, right? Because in a technology company, it’s always about what are you going to do next.
Charlie Rose:
Right.
Marissa Mayer:
So then it comes down to, well, who is going to build that thing that you do next.
Charlie Rose:
Right, right.
Marissa Mayer:
So if you have the best people –
Charlie Rose:
So talent is the key.
Marissa Mayer:
– that’s a huge benefit. And I do think that some of what happened with Yahoo! was a little bit of that lost focus, but I also think that over the events of recent years, they’ve lost a lot of their good people. There are still a lot of good people there, and we definitely are cheering for Yahoo because we really think that the web is better off.
Charlie Rose:
Because — because they will be a healthy opponent in search.
Marissa Mayer:
Because we think — exactly.
Charlie Rose:
Oh, this is interesting. Are you also cheering for Microsoft so that they will be a strong opponent in search?
Marissa Mayer:
Well, I think that in general –
Charlie Rose:
Are you cheering for Microsoft to buy Yahoo!?
Marissa Mayer:
No, definitely not the last one because we really think that an independent Yahoo! is better for the web, right. It’s a really healthy, vibrant [unintelligible] product.
Charlie Rose:
Yahoo! is also better for Google.
Marissa Mayer:
Well, and I think that it also is better for consumers because it means there will be more competition on some of these key services, web mail, IM, search, a lot of things you use every day having more competition there means that users needs get met more.
Charlie Rose:
Do you think Microsoft is obsessed with Google because they missed search?
Marissa Mayer:
Well, I can’t speculate as to what –
Charlie Rose:
Come on. You all know each other.
Marissa Mayer:
I can’t — I can’t — I can’t speculate as to what their thoughts are there. I definitely think that we’ve seen that they are trying very hard in search.
Charlie Rose:
Well, yes.
Marissa Mayer:
But I ultimately think that we really have been focused on building the most comprehensive search engine, bringing off line content online, the relevance pieces. And it’s hard to get all the different parts of the search engine right. You have to get comprehensiveness.
Charlie Rose:
Right.
Marissa Mayer:
Because now there’s a trillion URLs out there that we’ve seen.
Charlie Rose:
Right, right.
Marissa Mayer:
That’s a huge amount.
Charlie Rose:
You have, what, 64 percent of the market, search?
Marissa Mayer:
We have a 2/3 share.
Charlie Rose:
70 — 63 or 66, right.
Marissa Mayer:
Yes, yes.
Charlie Rose:
66. Two more than I suggested. Microsoft has 9 or 10.
Marissa Mayer:
That’s right.
Charlie Rose:
[unintelligible]
Marissa Mayer:
And then Yahoo!
Charlie Rose:
And then Google has — I mean Yahoo! has 20, maybe.
Marissa Mayer:
Yeah.
Charlie Rose:
So that’s about it, yeah. Will it be in the end as many businesses are, two people that in the end everything will separate out so that you have and Yang, two people that are fighting for dominance?
Marissa Mayer:
That’s interesting. We haven’t seen that trend. In fact, we’ve seen that a lot of people, even if they use Google will occasionally use Yahoo! or occasionally use Microsoft. So that people tend to have a few different search engines. There’s a lot of user choice. And search has a lot of allegiance, right. Once a [unintelligible] search engine has helped you find something, you tend to return to it and have a lot of allegiance even when you’re trying out those other search engines. So I believe that most people will use a few different technologies.
Charlie Rose:
give me your take on social networking.
Marissa Mayer:
Sure. Well, I think the social networking is really interesting. And I have to say, we launched a social network at Google called Orkut. It’s not very popular in the United States, really popular in a couple of other countries.
Charlie Rose:
Which countries?
Marissa Mayer:
Brazil and India. We’re the number one website. In fact, if you go to those countries, they often think that Orkut owns Google. And you talk to people in Brazil, they’re like, oh, Google, you mean the subsidiary of Orkut?
Charlie Rose:
But what’s the difference, why India and Brazil? Do you know?
Marissa Mayer:
Well, I think that what happened, one thing that happened is when Orkut first launched, we did our launch early and often strategy. And it wasn’t ready to scale. So the network got really slow. But in Brazil, they were sort of used to the latency. So the fact that the site was slow didn’t slow them down. They just kept building momentum. And India, I think because it was on the Indian opposite time zone, it also wasn’t competing for that same resource of scalability. Now we have a much more scalable system in Orkut, but there definitely is a first mover advantage in social networking. I think it’s really interesting that one of the most interesting things I’ve seen was this difference in the number of page views users do in a single session because we released Orkut. We like to do this thing at Google called dog fooding where we all use the product. You eat your own dog food. And I sent out the [unintelligible] –
Charlie Rose:
Eat your own dog food.
Marissa Mayer:
Eat your own dog food. I sent out the note saying, hey, there’s this new system called Orkut. You know, sign up, try it out. Let us know what you think. And I sent it out, and it was probably about 8:00 at night. And at about 10:00, I checked our logs.
Charlie Rose:
Yeah.
Marissa Mayer:
And there was something like 10,000 log lines.
Charlie Rose:
Wow.
Marissa Mayer:
And at that time, and I looked at how many users were on the system, and it was about 200, which meant that every person who got on the system immediately did 50 page views. And then I started looking at it over days, and sure enough, in the average session, people were doing, 50, 80, 100 page views when they logged on. And I’ve just never seen anything like that. It’s the equivalent of almost user crack, right. Search is great in that you’ll often get 15, 20, 25 pages from a single person in a single day. But social networking, people really are very interested in finding their friends and reading other people’s profiles, forming those connections, doing that messaging. And as a result, it means there’s just a lot of page view volume which is why you see such large numbers posted by MySpace.
Charlie Rose:
So what do you think about this controversy about who owns the Facebook data?
Marissa Mayer:
Well, I think it’s pretty clear to me the users own their data.
Charlie Rose:
Right.
Marissa Mayer:
Right. The fact of the format that you write it down in and how you store it doesn’t make it yours. It ultimately really belongs to them. And there should be an element of transparency on that data of choice and ultimately of portability, right. It should be the case that you can ultimately pick up all the contacts you’ve built up on a particular network and move somewhere else and take that with you because it really is your data.
Charlie Rose:
You guys have an enormous amount of data that you — you know more about people than what they buy, their email, who their friends are. It’s extraordinary phenomenon that one company would have so much knowledge about so many people.
Marissa Mayer:
It is. But there’s actually a lot of other analogies around that people don’t think about in terms of who knows what. I will say that, you know, we have a very strict privacy policy. We try to be very up front with our users, what information we have and how we’ll use it. But search engines aren’t alone. ISPs, your ISP knows a lot of what you do.
Charlie Rose:
You’re right.
Marissa Mayer:
Innocently, your credit card company knows a lot what you do. I was reading an article just the other day that said your credit card company knows two years beforehand that you’re going to get divorced with 98 percent likelihood.
Charlie Rose:
And what is it –
Marissa Mayer:
And how is that possible?
Charlie Rose:
Well, yeah, you tell me.
Marissa Mayer:
Probably you don’t even know, right?
Charlie Rose:
No, no, but before you leave that, what are the indications that they pick up on, the kind of products you buy?
Marissa Mayer:
Probably the kind of purchases, stuff like that so — so there’s probably some good indicators, but they obviously have enough interest in this because they might make you a credit risk.
Charlie Rose:
Yeah.
Marissa Mayer:
But it’s really interesting to know that probably most people don’t even know a year beforehand that –
Charlie Rose:
So what, do you think they have an obligation to tell us so that we can get ready? I’m not married, but –
Marissa Mayer:
Maybe. Maybe not. But I mean, I think that it is a phenomenon that we’re currently living in right now, that there’s a huge amount of data out there about people, be it with their ISP, with their credit card company, phone company, with their search engine. And we really need a lot of transparency, a lot of user choice available there to really help people manage that.
Charlie Rose:
This is what Steve Balmer said. “We have a positive price on our software,” Balmer said. “Google does not. I do not know how it is a sustainable thing to not have a positive price. And don’t tell me you think it’s search because even when they win the Android business, they have to pay to have their search installed on that phone just as we do. That’s a competitive bid that the operators mandate. So we’re going with a real price with real investment with a professional approach and a positive price on software based model.”
Marissa Mayer:
Well, I think — I’ll go back to a question I used to point out to my friends in the early days of Google when people were saying well how are you going to make money?
Charlie Rose:
Right.
Marissa Mayer:
And they’d say Google’s amazing, it’s so amazing I would actually pay for it.
Charlie Rose:
Right.
Marissa Mayer:
And I’d say really? How much would you pay? They’d say, like $20 a year. And I’d say okay so you want to —
Charlie Rose:
That’s not a business.
Marissa Mayer:
So you say you want to pay $20 a year for Google search. And I said how many searches do they do, do you do a day. And they’d say like 20, I probably do 20 searches a day. I was like okay, so let’s pretend you do 20 searches a day and you get — take the weekends off, five days a week, that’s 100 searches a week, right?
Charlie Rose:
Boy you’re good at math.
Marissa Mayer:
What if we could make a penny off of each of those searches? Right? That’s sort of [unintelligible], we’re nowhere close right now with the ads we’re selling, but what if we could sell enough ads that ultimately the amortized you know revenue for us could be a penny? That would mean that we’d make a dollar off of you each week and we’d make $52 off of you over the year. And I really do think that, that type of math works out. It turns out that yes I mean a lot of very [unintelligible] you end up with both, direct payment or subscription funded users as well as an advertising model but I think that search is in this interesting space where you can actually earn more money through the advertisers wanting to be in front of those consumers than from the consumers themselves even though the consumers believe that it’s a very valuable tool that they’d be willing to pay for.
Charlie Rose:
You think your revenue base will change over the next 10 years?
Marissa Mayer:
Well I think that there — well there’s no question that the economy at the moment is definitely affecting things.
Charlie Rose:
So it’s down 10, 15, 20 percent?
Marissa Mayer:
Well I think that you know it’s — you’ll see where things end up. But I think that advertising is a really good sustainable model. And we have a very diverse base of advertising even within our makeup. We also have a very healthy enterprise business so we’re looking at how can we bring some of our services be it search, e-mail, calendar into different enterprise. I think that’s very exciting. But even when you look at the diversity of our revenue base, it’s more diverse than I think it would originally seem. And it is because we have advertising from almost every sector, right? I mean the other day I was learning about — it was one of the strangest things that Google sometimes — extreme ironing, [unintelligible] a sport where people try and iron things in really extreme places.
Charlie Rose:
Well, give me an example of a strange place.
Marissa Mayer:
Like on the top of the Golden Gate Bridge.
Charlie Rose:
Oh, yes, right, right, right.
Marissa Mayer:
And it’s [unintelligible] we have ads for extreme ironing at Google. It depends on when the competitions are. But when they’re running competitions, they’ll put an ad on Google to get people to sign up for the extreme ironing competitions so we have you know a really diverse advertising base, some small advertisers, some big advertisers, so usually when one industry ebbs, another really flows. And so we see that type of balance overall in our advertiser base, and of course an overall downturn affects everyone.
Charlie Rose:
The answer to this may be e-mail but what is the one thing that the internet gives you that you could not live without?
Marissa Mayer:
Well I am a very search-based person so I really —
Charlie Rose:
And what do you search? I mean, restaurants? You search —
Marissa Mayer:
Almost —
Charlie Rose:
– I mean, vacation places, you search what?
Marissa Mayer:
Almost everything, so I’m a search addict. I think I’m a really serious person. I had one Saturday this past fall when I kept track of all the questions that came into my mind all day that I couldn’t search for right then.
Charlie Rose:
Well, give me an example of that.
Marissa Mayer:
Like who you know — I mean, now there’s like Shazam [spelled phonetically] on your iPhone but who sings this song? What kind of bird is that? You know, what school has the banana slugs as a mascot? You know like will this come up in conversation? I mean you know like and so you know people will say things and —
Charlie Rose:
And so you’ll search for the answer to those questions.
Marissa Mayer:
I’ll search for the answer to those questions but that’s why I think that not only is search in its infancy in terms of the evolution of the technology, it’s also in its infancy in terms of how much people use search because you know me with my job being a search addict I would think that I would be searching about as much as anyone could, and I would guess —
Charlie Rose:
Right, and they’ll [spelled phonetically] probably be too busy, yeah.
Marissa Mayer:
No, I would guess that I do about 20 percent of the searches that pop into my head every day. And the other 80 percent just sort of stay there, trivia questions unanswered. Maybe they weren’t important enough for me to search on, but —
Charlie Rose:
What’s the impact of mobile in terms of change, in terms of how many people search, and in terms of revenue from mobile advertising versus Web advertising?
Marissa Mayer:
I think that search is at mobile is the big answer to those unsearched searches I just referenced because a lot of the time I can’t actually do my searches because I’m on the go. So I think that, that really unleashes a whole new market. I think obviously there’s a lot of challenges with mobile search, the interface, you’re working with a much smaller screen, how do you get the attention on the ads as well as the search results, and how do you make this really fast? And while we have a lot of really wonderful data enabled phones, a lot of the phones that are around the world aren’t data enabled. Right? I think there’s more than 400 million cell phones in China, but only a small percentage of them are data capable.
Charlie Rose:
Now why is that?
Marissa Mayer:
Because they’re cheaper. Because the market there is just — you know the adoption is coming in. And eventually we’ll switch. But right now, a huge number of them aren’t data enabled. So can you do things like SMS search, right? And so maybe actually do have an SMS product where you can SMS in your searches and get searches all back that way if you’re on a phone that’s not data capable. But there’s just a lot of interesting challenges, especially with all the different types of phones and different carriers and the fact that the technology is moving so quickly in terms of what you can expect to be on a phone.
Charlie Rose:
How does Google do in China?
Marissa Mayer:
Well, we have a nice growing business there. So our overall search product has gained a fair amount of share. We’re still catching up in things like image search, some of our other products. But we have a really healthy competitor there, buy Yu [spelled phonetically]. And they do a very good job. And I think that it’s a very interesting market.
Charlie Rose:
Chinese owned.
Marissa Mayer:
Chinese owned. It’s a very interesting market because it fosters so much competition. We’re seeing lots of rollouts and ideas for how to create searches also in Chinese that are more relevant. How can you improve this? And so I think that that competition has really spurred out a lot of innovation.
Charlie Rose:
Take the idea of your own mobile phone, G1. Walk us through how that came into being and the decision process about what it ought to be and not be.
Marissa Mayer:
Well, I’ve obviously — a whole story unto itself. We –
Charlie Rose:
Is it another case where Larry said, why aren’t we in the cell phone business or –
Marissa Mayer:
No. We — sometimes it’s about finding the right team. And as I said, sometimes ideas come from other places. So we hired this amazing person –
Charlie Rose:
Okay. Let me back up just a little bit. Now, was this something — I mean, if I sat in on some of the executive session that’s Google does in which you and Larry and Eric and Sergeyand all these other people don’t know about, were having a session, are there a whole list of things that you know you want to do, but you can’t get to it right now because you don’t, A, have the right talent to do it, B, you don’t have time to focus on it, C, there’s something standing in the way that I wouldn’t know.
Marissa Mayer:
Absolutely right.
Charlie Rose:
All of the above?
Marissa Mayer:
All of the above, right. I think that the view always was like, well, we could build a phone.
Charlie Rose:
Right. Exactly.
Marissa Mayer:
But we would only do it –
Charlie Rose:
We’re a technology company. We can do it.
Marissa Mayer:
But we would only do it if we had the right person and the right idea at the right minute.
Charlie Rose:
So first of all, let’s save that. Right person there, you can always find the right person. Harder than I imagine but –
Marissa Mayer:
Harder than you imagine.
Charlie Rose:
There is a right person somewhere.
Marissa Mayer:
There is a right person.
Charlie Rose:
To develop a new cell phone for Google.
Marissa Mayer:
But the stars really do need to align, right. So it’s not, okay, we’ll do a phone at any cost. If we can’t get all those factors lines up, we won’t [unintelligible].
Charlie Rose:
Okay. But let me just say, so we’ve got the right person. Stay with me.
Marissa Mayer:
Right.
Charlie Rose:
Okay. So the next thing you have to do is what? The next thing you did was what?
Marissa Mayer:
So we found the right person. His name is Andy Rubin.
Charlie Rose:
Right.
Marissa Mayer:
And he has built a lot of phones. He’s really familiar with hardware. And he had a vision for the type of phone that he wanted to create. He wanted it to be a touch screen. He wanted to have a really large device. And he said you know, I don’t understand — a really large display. He’s like, I really don’t understand why all these hardware companies know keya, Motorola are writing software, browsers, et cetera, that don’t work that well.
Charlie Rose:
Right.
Marissa Mayer:
Right. I mean he’s like but part of the problem is that they’re hardware companies. And software companies should be writing the software that lands on these phones. And he’s like –
Charlie Rose:
That’s the very argument that Microsoft makes.
Marissa Mayer:
He’s like you know, I’m really familiar with hardware, but what I really would like to do here is build better software for phones that could run on any device or you know, any device that has the right prerequisites. And so that’s what really what he set out to do. And I think that is a really important distinction. I think that when know keya and Motorola and a lot of the large cell phone manufacturers do is really great, but I think that software companies do have a better touch for how do you create an operating system for it that’s really welcoming to the developers
Charlie Rose:
So you created an operating system Android, yes?
Marissa Mayer:
Android is the operating system.
Charlie Rose:
I know. And this is the guy who did it, the guy we talked about.
Marissa Mayer:
Andy Rubin.
Charlie Rose:
He — Andy did that. And you looked, and he said, I want it to be a touch, but I want it to be sort of like iPhone.
Marissa Mayer:
No. The iPhone wasn’t out yet when Andy developed –
Charlie Rose:
So he knew it should be touch, yeah.
Marissa Mayer:
Yeah. So he knew — he felt it should be a touch screen. He wanted it to be large enough that it could run a serious application, be that search or any other number of things that the developers were going to create. So he really wanted that device to be more like a computer than a phone. Like the fact that it could be a phone, too is important, but it’s really an add-on to that functionality of the computer inside of it.
Charlie Rose:
People ask this question all the time: Cell phones, smart phones will be the way we access the internet in the future most of the time. You would quarrel with most of the time.
Marissa Mayer:
I would quarrel with most of the time. I think that your cell phone will be very important. It will be the way that you access a lot of different things. But I also think that having a larger screen, having a stationary computer at work is pretty important. I think it’s hard to imagine that we’re all going to be sitting at our desks with our cell phone doing things. So I do think there’s times when the larger form is actually useful.
Charlie Rose:
And with the G1, you get all the Google applications. They’re all there, yes?
Marissa Mayer:
Yeah. The there’s Google applications there. But it’s an open source operating system so people can see how the operating system was built.
Charlie Rose:
Right.
Marissa Mayer:
And they can also see all the APIs that they can interface with.
Charlie Rose:
So are you having a whole lot of people design applications for your –
Marissa Mayer:
We have a lot of Android developers who don’t work at Google.
Charlie Rose:
But at the same time, even though it’s a very different — it’s a closed system, the iPhone now I mean there’s a whole industry developing and vitro [spelled phonetically] funds are funding people who want to develop applications for the iPhone. And they take out these big full-page ads all the time. And that’s all they’re selling is the applications. Right or wrong?
Marissa Mayer:
Yes, that’s right. So we do think that, you know, people will pay for functionality, like shazam!, which I referenced earlier.
Charlie Rose:
Right.
Marissa Mayer:
You know the idea that you can recognize a song, that’s useful.
Charlie Rose:
There’s Chrome.
Marissa Mayer:
Mm-hmm.
Charlie Rose:
Was there some internal debate about whether we should create Chrome or not?
Marissa Mayer:
Again, I think it was an issue of timing. So we actually — the answer on the issue of a browser, for a long time, there, I would say it was more conclusive. With the phone, we’ve said to ourselves, we would do it if everything fell into place. With Chrome, we really wanted to do it.
Charlie Rose:
Right.
Marissa Mayer:
Right. We said, you know, we really think it makes sense to have a browser. If we’re going to make the web as fast as turning the page in a magazine, right, we’re going to need to have a browser that really, you know, ultimately defines how quickly things can be displayed, how they’re cached, how the whole item works. And so we also wanted to really make sure that our users had access to our search and that search was built into the internet experience. I think the omni-vax [spelled phonetically] on [unintelligible] one of the things that I’ve learned to, you know, love the most about it, the fact that you can type a URL or you can type a search.
Charlie Rose:
Right, right.
Marissa Mayer:
And vox just does the right thing.
Charlie Rose:
Right, right.
Marissa Mayer:
That was a great feature in Chrome that came from a user observation. We were looking at our logs and we’re like, why do people keep typing URLs into the search box? Right, and then we realized oh, maybe they have the tool bar and they have the search box, and they don’t know which box goes where. So then we realized that people were legitimately doing that. But a lot of times they were just making a mistake and typing it in the wrong box. So we said, how about our browser, also to minimize how much of the screen is for the control and maximize how much is for the web page. Why don’t we just have one box, and then it will just do both things.
Charlie Rose:
Is there anything Google thinks it can’t do?
Marissa Mayer:
Well, we’re really focused on information technology. So we really think that what we’re good at is building software to attack really big everyday problems. And so I think there’s certainly some things that are really physical or logistically intensive that, you know, we ultimately wouldn’t probably attack. But I think that we are really interested in technology and the internet and the [unintelligible] related to that space because it’s all part of that core mission of organizing the world information.
Charlie Rose:
And how far along are we on this mission?
Marissa Mayer:
Not very far at all. So — we have a lot of products that we’re very proud of, but there’s a lot more to do.
Charlie Rose:
When you hire new people, what is it — is there an X factor you’re looking for? In other words, it’s people, talent. I mean, I’ve had so many conversations with so many people, and if you them what’s the critical difference, it’s always people.
Marissa Mayer:
It is. I think that there’s two key elements that are part of all the very good people we have at Google, and that is smart and gets things done. If you have someone who’s smart, who doesn’t get things done, that’s a problem.
Charlie Rose:
Right, right.
Marissa Mayer:
If you have somebody who gets things done but isn’t smart, that’s a problem. We look for both of those elements. And then we also look for people who are motivated to really make a positive impact on the world.
Charlie Rose:
And how do you determine that? Do you determine that by the interview? Do you determine that by testing?
Marissa Mayer:
We definitely determine it by the interview. We also rely really heavily on any references we can do, what we can find out because we ultimately — you know, we run through all of our interview scores. You can imagine we’re so into data at Google.
Charlie Rose:
I know. That’s why I’m asking.
Marissa Mayer:
We actually did, you know, regression tests on what was the best predictor of performance? You know, the interview score, their references?
Charlie Rose:
And what did youdiscover?
Marissa Mayer:
– background —
Charlie Rose:
And what did you discover?
Marissa Mayer:
You know [inaudible] and we basically found that their background and references are the best predictors. And you can’t use them exclusively. But it’s true, right? The best predictor of future performance is past performance. And that’s really what we found out through the regression models. We also found that there were few interviewers in the company who were very, very good. Right? They were you know [unintelligible] standard deviation of all —
[talking simultaneously]
Charlie Rose:
You mean they weren’t intuitive enough or they weren’t what?
Marissa Mayer:
Where meaning that they could tell if I had an interview whether or not someone’s going to be good or not and in some cases they would be aberrant and reach a different conclusion than the other interviewers but they would be correct.
Charlie Rose:
Grade Google News for me.
Marissa Mayer:
I think that Google News fills —
Charlie Rose:
Come on don’t [inaudible].
Marissa Mayer:
I think it fills a different niche than a lot of people —
Charlie Rose:
Has it been what you expected it to be?
Marissa Mayer:
I have to say I didn’t have an expectation for it.
Charlie Rose:
Yeah.
Marissa Mayer:
Krishna Adbara [spelled phonetically], this amazing engineer that I’ve gotten to work with over the years built a demo for reading news himself. And then he mailed it out to the company because he thought it would be useful for all of us to read the news, and I was just [unintelligible] you know Krishna, do you take this and we add more sources and your favorite 15 sources [unintelligible], like we’re going to need more than the 15 sources, we’re going to need more like a couple thousand and we put pictures on this and ultimately divided into sections, we could actually have a new experience that’s got multiple viewpoints represented and you know really allows people to explore the news in an entirely new way. And it’d be entirely generated by a computer like [unintelligible] probably a disclaimer on the bottom that said you know this page was generated by a computer algorithm, no humans were harmed or even used in the creation of this page, and sort of riffing on the animal testing piece, but I think that looking at it, it is an amazing way to see viewpoints from all over the world and view all these different stories. I think that there’s clearly some shortcomings in [unintelligible] we’ve had trouble over the years with duplication.
Charlie Rose:
Right.
Marissa Mayer:
The same story getting echoed again and again, how do you deal with that duplication? And how do you deal with —
Charlie Rose:
And people argue that you’re taking other people’s content, et cetera, et cetera.
Marissa Mayer:
Well but I think the real beauty of the [unintelligible] is that we send people on to the source and that’s where people read the story. Then we actually see that we send you know 10s of 1,000s, 100s of 1,000s of clicks all over the Web every day, millions of clicks all over the Web every day to different sources. And interestingly we help people discover new sources. I know that you know there’s people who say well gosh you know I never would have thought to go and read the BBC on this, I never would have thought to — I wouldn’t have known the local paper, well this was the Sacramento B [spelled phonetically], and they’ll find new sources they like over time and so and they ultimately will really you know go back to those sources so one we expose people to more sources and they might develop a loyalty there but we really are causing people to read more of these. And that’s what we see. When we’ve done the analysis, the people who use Google News are people who really love the news and they read a lot of news and by presenting those multiple sources, people who normally would have read just one or two articles on the story now read five or six. And people are able to go a lot deeper. Can I ask, do you use it?
Charlie Rose:
Do i?
Marissa Mayer:
Yeah, do you use Google News?
Charlie Rose:
Of course. Yeah.
Marissa Mayer:
Okay.
Charlie Rose:
Now, yeah, but I also —
Marissa Mayer:
See I [inaudible] people who love news —
[talking simultaneously]
Charlie Rose:
When you said to go to [inaudible] —
[laughter]
– surprised they go to the BBC, I mean I go to the BBC every day. I go to the news every day. I go —
Marissa Mayer:
Certainly.
Charlie Rose:
– you know, but I go to a whole range of sources and blogs I mean I — you know, it’s the nature of my curiosity but it’s also the nature of what I do. Now, here you are, back to you, here you are, let’s say 35, all right, and you got this job at Google which you adore, you love the company, you love your job, you find it challenging and exciting, you have this great life in San Francisco and Silicon Valley and wherever you live, all right, grew up in Wisconsin —
Marissa Mayer:
That’s right.
Charlie Rose:
– went to Stanford, parents are still in Wisconsin. Are they — yes?
Marissa Mayer:
They are, yep, mm-hmm.
Charlie Rose:
Okay, what — is anything missing from this equation?
Marissa Mayer:
Well I do have to say and like I really love my job. [inaudible] I really love my life and it’s like now I think that it’s really, for me as a computer scientist it’s just a great place to be.
Charlie Rose:
Why did you choose computer science at the beginning?
Marissa Mayer:
I grew up thinking I was going to be a doctor. And I started off as a biochem double major at Stanford.
Charlie Rose:
Right.
Marissa Mayer:
And, you know, Stanford’s really expensive. I remember feeling really guilty. I was spending all my parents money being there at Stanford when I could have gone to, say, University of Wisconsin.
Charlie Rose:
State school.
Marissa Mayer:
And gone nearly for free with scholarships. And at the end of my freshman year, I realized I loved chemistry, was very good at it, but it’s a lot of memorization, right? It’s a lot of memorize this chemical equation. And when I went home, I realized that all my friends who were at other schools studying biology and chemistry were learning the exact same material.
Charlie Rose:
Right.
Marissa Mayer:
In the exact same way. And I thought, well what could I do that would be unique to Stanford, that Stanford does really well and also would teach me not just facts but how to think better, how to be a better critical thinker, how to be a better problem solver. And that’s when computer science came in because in computer science, they have one of the best programs in the country, and you get to working on a new problem every day. So it’s not so of what you know or what you’ve memorized, but it’s more how do you think about problems.
Charlie Rose:
There have been serious people who worry that are not enough Americans are going into computer science today. We’re losing our edge in science and especially in terms of cutting edge technology for a whole range of issues. Does that concern you? And they say it in a comparative way, compared with China and India and –
Marissa Mayer:
Absolutely. China, I think the last number I heard was that they were graduating 80,000 to 100,000.
Charlie Rose:
Computer scientists.
Marissa Mayer:
Computer scientists.
Charlie Rose:
And we are graduating, even though there’s a population difference?
Marissa Mayer:
Oh, small, like I think about 10,000. So they’re really outpacing us. But I really think that that’s a big issue. And also, from my perspective, I would really like to see more women going into computer science because even though there’s a small — there’s a very small number of computer scientists, even within that group, there’s an even smaller number of them that are women.
Charlie Rose:
And why is that?
Marissa Mayer:
Well, I think that there is sort of the different stereo types around geeks and math and science and what you’re good at. And I also think that — I hope that some of the new technology will change this trend because I think that for boys growing up, they have video games, and they can see this is how computer science gets applied. They have some application that touches their everyday life. But for a lot of girls, that isn’t the case. But now with Facebook and Google, I really hope that people can visualize, oh, this is what a computer scientist does. I know when I grew up, my mother had one friend who was a computer scientist, and it was a woman.
Charlie Rose:
Right.
Marissa Mayer:
And she worked at JCPenney. And I didn’t — I knew that she was a computer scientist, but I didn’t know what she did. Was she processing catalog orders or what did she do every day? Where I think now because computers are so pervasive in our everyday lives, I really hope that the girls who are growing up right now who are good at math and science and the things translate well to computer science are thinking, gosh, I could grow up, and I build this [unintelligible]
Charlie Rose:
And how much of a mission and how much of a role — I mean, how much do you want to be a role model to make that case?
Marissa Mayer:
Well, I think it’s really important to make sure that the right communities get set up. So, for example, at Google, we have a really strong women’s engineering group and that they meet. We think that ultimately if you have a place where women feel really comfortable and supported, it ultimately causes more women to be hired. More women gravitate there. And Larry said they were great [spelled phonetically] because he was there in the very beginning. And even though I was the first woman engineer, they said, we really want the company to be 25 percent — around 25 percent of engineering to be women.
Charlie Rose:
Is that the reality today?
Marissa Mayer:
It’s very close to that, so we’re — [unintelligible]
Charlie Rose:
When you walk around the campus, you mainly see young male geeks.
Marissa Mayer:
Sure. But I think but we’re very close to that. And we’ve been really committed to that. If we end up getting too low in our — towards our yield for women engineers, we’ll add more recruiters there and ultimately get those numbers back up because we think that that — a well-functioning company, and particularly an engineering force really does have a large component of a population that’s women.
Charlie Rose:
give me your workday.
Marissa Mayer:
Okay. I usually start my workday at about 9:00. I’m usually in meetings until about 7:00 or so. And then I’ll do email at night until I go to bed. And then sort of rinse, repeat.
Charlie Rose:
And what are you reading?
Marissa Mayer:
Well, I am a big magazine person, so I like to read the Economist. I like to read Newsweek. I like to read some fashion magazines, too. Those are sort of my guilty pleasure. And I obviously read a lot of news online through Google news, like the New York Times blog, like the BBC.
Charlie Rose:
Fashion is your –
Marissa Mayer:
And in terms of the — in books, I’m actually getting started now on Cryptonomicon, which I usually don’t read fiction, but I’ve been told I’ll really like this.
Charlie Rose:
Somebody who really knew you told you that?
Marissa Mayer:
Yeah.
Charlie Rose:
And can you see yourself in ten years doing the same thing you do now? Or can you see some temptation that would take you to another field or another –
Marissa Mayer:
Well, I’m really lucky. I’m really challenged at Google and –
Charlie Rose:
And got there early and young and saw [unintelligible]
Marissa Mayer:
And I keep getting new things, right. New things to work on. And so a few years ago, Google books joined my world, and I started thinking a lot about how we’re going to digitize the world’s books. Then the geo products got started where we were doing local and earth and maps. And last year we came up with Google health and I Google. So the challenge keeps changing which is what really makes it interesting and exciting.
Charlie Rose:
When you’re looking at all the world’s information, that’s the way it can be, isn’t it?
Marissa Mayer:
Sure.
Charlie Rose:
When you look at — here’s the interesting thing. Here is the most difficult thing that, for me to do is to — is there so much information out there is how do you access it? How do you do it in a smart way? It’s smart way. Because you can’t obviously do all that you want to do. You can’t read all the books. You can’t get all the movies. You can’t read all the magazines. You can’t, at the same time, have some sense of balance in your life.
Marissa Mayer:
Sure.
Charlie Rose:
So I’m looking for a formula from you.
Marissa Mayer:
Well, I think that there is some people, when there’s too much to do, they’ll get overwhelmed by it.
Charlie Rose:
This is the old idea — okay, go ahead.
Marissa Mayer:
Or the other possibility is that you really revel in it, right. It’s sort of one of those things where, you know, if you ever get done with your entire to-do list on a certain day –
Charlie Rose:
Yeah.
Marissa Mayer:
It basically means that you probably did some things that weren’t important.
Charlie Rose:
Or you didn’t do something well.
Marissa Mayer:
And so you know so I really think that, yeah, you won’t get to all the information out there. But you kind of revel in the fact that there’s too much information because it really helps you prioritize your time and spend time on what you’re most interested in or what could be most compelling to you.
Charlie Rose:
that’s an interesting point finally. It is that take your own success and the trajectory you had. Do you get away from the designing thing? I mean, are you essentially now a manager?
Marissa Mayer:
Well, I think I spend a lot of my time managing. But I think that the goal really is to lead and to fill our users’ needs. And yes, in doing those two things, you ultimately have to spend some time managing. But managing isn’t — it’s a means, not the end goal. The end goal is really providing leadership, vision, especially in search, and ultimately really filling our users’ needs well.
Charlie Rose:
Not an easy task. Thank you for coming.
Marissa Mayer:
Thank you very much.









Cool gal.
Is she really going to go back to Stanford to teach?
As I like to say Smart Babes Are Sexy …
Way to go Marissa. When Craig Silverstein first hired you back at Stanford, I am sure you could have never imagined what that would lead to.
Congratulations on all of your success, you are a great role model to all intelligent girls everywhere.
From India
Anjali Sen
You think people will take you seriously dressed like you are on your site? I guess if that is all you have to flaunt.
You are not making any sense.
What in the world are you talking about?
I think he’s confused.
She’s really cautious with her words in the interview, actually every interview I’ve seen her in ..even moreso than Larry or Sergei.
@Anjali Sen
What is with the “familiarity?” Marissa is a very smart, attractive all-American young lady worth hundreds of millions of dollars, with a great cool job at a great cool American-global company,
You are a foolish spammer from a smelly third world country… with what accomplishments? Oh, yes, a “blog” with stupid, irrelevant content. Get a grip!
Thank you for your such eloquent racist comments. I am sure many other Techcrunch readers find them just as enduring.
You have succeeded in making me feel ashamed of myself and ashamed that I come from a “smelly third world country”
* I really am ashamed that a “smelly third world country” who represents the second largest readership base of Techcrunch.
* I really am ashamed that I come from the same a “smelly third world country” whose people helped found Sun Microsystems, Hotmail, Juniper Networks, Brocase, Exodus Communications, and populate the ranks of the top technology companies in the world
* I really am ashamed that I come from the same “smelly third world country” whose people now run or have ran PepsiCo, Vodafone, Citigroup, Arcelor, and McKinsey
Yes you are right. I have a lot to be ashamed of. I am truly ashamed of coming from such a “smelly third world country”.
Thank you for enlightening me. I really wish I was as amazing as you and I wish I knew what your real name was so that I could express my admiration. But of course, I am sure by posting under your real name, you would get too much fan mail.
Someone once told me that it is easy to act ten feet tall and supercilious when you are hiding behind a made up name, but I am sure this does not apply to you.
Racist idiot.
As Gandhi once responded when asked what he thought of Western Civilisations … “Yes, I think that would be a good idea”.
- A Stupid Girl from an Irrelevant and Smelly Third World Country,
Anjali Sen
>Anjali Sen – Perhaps Gaby’s comment is a tad harsh, however, and without trying to offend you or any Indian citizen for that matter, my personal experience is that, maybe not the entire country, but when I visited Mumbai in January, I was surprised by a strong smell as soon as I stepped off the plane. It happened to me twice on subsequent trips.
Maybe this would not happen if the local people stop relieving themselves on the streets. Just a suggestion, maybe this fact is part of a culture I am not part of. This does not happen in the US.
Political correctness dictates that this fact should not be mentioned, but, at least Mumbai, smells really badly.
You are mistaken when you express your belief that large, successful American companies owe their existence to Indian employees, this is just plain absurd. Certainly, many smart, qualified citizens from India have [and do] *help* American companies by working for them and being paid for their work, but, by and large, they are not really essential to the companies’ existence. Indian employees certainly are a tiny, tiny fraction of a highly educated and skilled American workforce.
As the many “call centers” throughout Your country -They are not *essential* to American companies. In reality, even if you don’t like this fact, they represent a low cost ancillary service, also provided by employees in other countries such as Ireland. Indian call centers have turned off thousands and thousands of American callers, while being greeted by “Jenny,” “Charles” and “Anthony” in a heavily accented English. Again, not trying to offend you, just pointing to *reality.*
I totally agree with you that Mahatma Gandhi was an extraordinary man [I am reading his life story.] However, I do resent you using his name to insult “Western Civilization.”
Western civilization is far, far more advanced in many aspects than the so called “Third World” countries like India. I am sure that you, as well as millions of other Indian citizens are extremely eager to come to the US and enjoy what you disrecpectully call a “Western Civilisation” — The millions of Indian applicants for visas to come to the US proves this. Not counting the thousands who come here on tourists visas and stay on illegally, taking advantage of this “decadent” society…
Smart Babes, you’re wasting your time responding to fucktard racist such as Gaby. Obviously, she is an idiot with nothing in her/his head.
She/he has nothing to contribute intelligently to the discussion except bigotry.
I am really disgusted that people have hijacked this board which should celebrate an insightful interview or a remarkable woman to engage in race baiting hiding behind pseudonyms. If you want to engage in such behaviour at least have the guts to do so under your real name.
“when I visited Mumbai in January, I was surprised by a strong smell as soon as I stepped off the plane”
Hmm, that makes a lot of sense. So while you were on the plane, you smelled nothing, but as soon as you stepped off the plane there was an overwhelming smell? I presume you stepped off the airport with the same people you rode the plane with. And as soon as you stepped off the plane, you were walking with them in the hallways leading to immigration lounge. Did you fellow passengers suddenly start relieving themselves there? You make a lot of sense there.
“You are mistaken when you express your belief that large, successful American companies owe their existence to Indian employees”
Great job of trying to attack a claim I never made. This is called attacking a straw man argument. Once again, you make no sense.
““call centers” throughout Your country -They are not *essential* to American companies. ”
Great job once again of trying to attack a claim I never made. This is called attacking a straw man argument. Maybe it is time to go back to school and take a basic logic class?
“I do resent you using his name to insult “Western Civilization.”
Yes, you got me there. I AM insulting Western civilisation and not the racist idiots who proclaim their superiority on the basis of where they happen to be born. I am sure Gandhi was also referring in his comments to Isaac Newton, Voltaire, and Immanuel Kant and not to the Imperialist “rulers” in India who abused their powers and caused great suffering in the name of Western Civilisation.
I am really no intellectual match for you.
- A Stupid Girl from an Irrelevant and Smelly Third World Country,
Anjali Sen
@Falafulu Fisi – You may be right, the comment you are referring to may be the expression of a racist and bigoted person, but it is not readily apparent, in my view.
It is obvious from your comments that you are an educated and smart person, and would like you to point me to a Smart Babes’s comment where she “contributes intelligently to the discussion” I cannot find one…
Please forgive me, but even when Smart Babes’s comments are all over TC, their contents are not at the level of most TC articles and comments. It seems that their purpose is nothing more than to attract visitors to her blog, and no more than a marketing ploy.
I visited her blog and frankly, I do not see a reason to do that again.
we gather there are separate but equal toilets in locales frequented by Brian and Gaby….
HeHeHe!!! …. and I bet they are both “smelly”
I’m appalled at how much ignorance can come out as a comment to an intelligent article and interview. Regardless of your thoughts on Anjali’s blog, there’s really no need to insult Indian people, complain about Mumbai’s smell, or demean the accomplishments of many Indian entrepreneurs. I don’t know if any of you have been to the Silicon Valley, but it’s not some poor Indian slaves working for white overlords on H1B visas. They’re not just coders. Ever heard of Vinod Khosla? Sun Microsystems? And Hotmail was absolutely started by an Indian. I met the guy at a family friend’s housewarming party, filled with plenty of other Indian executives of “great American companies”. Admitting that America owes something to the these people’s intellects does not diminish the greatness of these companies at all, so just give them some respect. Ever heard of the TIE conference (stands for “The Indus Entrepreneurs”)? Go to it and make your statements there boldly, see how much you know about business. Think before you talk. There’s no need to quote a great mind like Gandhi to debate with such a weak argument as “you have a smelly third world country”. And besides, we gave you the 0. Good luck with a zero-less world.
Codemonkey said…
Ohhh, “racism” and “bigotry” the default insults of retarded trolls.
First, I am from New Zealand and not India.
Second, I have contributed intelligently to the discussion on this thread and if you haven’t read them, let alone understood those insightful comments of mine then that means only one thing and that is you don’t understand them at all, simply because you’re so daft to comprehend of what I wrote , perhaps those topics are too technical for your wee brain to grasp, and that’s why you’re not commenting on those other messages of mine.
So, before you say that I am trolling here, you should ask yourself first who is trolling, the person who shares his scholarly knowledge with other commentators (me) or the retard/idiot (yourself) who contributes nothing except trolling.
Look who’s talking about being smelly!
the above comment was directed to @Gaby.
Falafulu Fisi, I am glad to see that you are so impressed with your capabilities. Counting you, that makes one. I am sure most would be very happy if you quit posting so many ego-driven posts of little value.
Ed, obviously you didn’t read what codemonkey said. If you think that I have been trolling on this thread, then tell me on what grounds? I have made many posts on this thread and can you point out which ones are troll and which ones are not? Can you do that? It must be easy. If you can’t do that, then I think that your issue is with yourself and Codemonkey and not Falafulu.
How about you quit reading what I write. Easy, once you see a Falafulu FIsi post, just scroll past it. Most of my posts are obviously a knowledge sharing with start-up entrepreneurs or those who are keen to know innovative methods but not aware that there are already lots of publications in those areas. Some what I do post here is not for you to read, because not every reader here at TechCrunch has the same understanding. Do you get that? I hope so.
Get over yourself you dork and get a life outside the virtual walls where you can rise above your insecurities that so stifle your abilities to communicate and be taken seriously in the real world. I certainly will pass on your inane drivel, which I am sure you will continue to spew unrelentingly.
Sickenin… and sad.. internet is one such thing which fosters meritocracy and talent.. let it be that way.. in the end we all belong to one human race.. i luv the internet becoz of the potent force that it has been in destroyin the man made borders.. dont try to create them again.
Gotta keep this intern busy typing down the transcript
It’s just pasted from the Charlie rose site.
There was a great article (”Putting a Bolder Face on Google”) about her work at Google in last weekend’s NY Times Business Section. Timely, as we’re redesigning our homepage.
Amazing that she could say Yahoo should stay independent with a straight face. Does Google think everyone is a dumbass to their real motivations? IAFG: It’s all for Google.
IAFG? what does that mean?
Thanks
Doh. Did you read the text following the acronym?
Marissa has opened my eyes to the ways of Extreme Ironing.
you can never organize the web if you have no structured backbone. a natural language uniform “structured” format. why is it that no one has ever created a rolodex index for the net. search terms in white boxes will die in coming years and users will navigate a rolodex style index. navigating from one natural language tab to another natural language tab. algore search is over. strategic natural language social location engines will dominate in the future of the net. innovation shrinks and simplifies the net. googl needs a social natural language backbone. the next googl will be a strategic natural language location based professional social network.
TeamLocator.com – gang up
I am surprised you did not do shadow puppets to go along with that video on your site. Who would take you serious with that pitch?
@alblost
i dont take vator or vcs too seriously. i have learned so much about all the “hocus pocus” that goes on in the entire tech industry to know better. you dont have to take me or my video seriously but maybe you should “listen” to what vc’s, ceo’s are saying about the future of the net. the links and videos are on my site. there is nothing out there with the potential i possess. if you dont see anything innovative about what i own and its vision your definitely not in the game.
PlayLocator.com – have fun
Just out of curiosity, do you use google? Because that would be like microsoft using yahoo search, given how much you often you predict google’s fall.
And if you DON’T use google………how the hell do you ever find anything on the net?
This sparked my interest, and I went and looked at some other stuff on Marissa. For someone who is so in to high fashion, you would think she wouldn’t wear the same shirt on both Charlie Rose and the Today Show…
you are right sissy boy, it is just awful!
Burn?
Gosh, I can’t believe people notice that sort of stuff (and yet I know they do — just like women aren’t supposed to wear the same dress to different parties).
I mean, for men, I don’t think people notice when you wear the same suit.
I know I don’t notice this sort of thing for a man OR woman.
Normally I wouldn’t really notice (any girlfriend I’ve ever had will tell you I don’t even notice when they get a haircut) – but this Charlie Rose thing sparked my interest and I ended up watching the videos of this and then the Today Show pretty much one after the other. I mean – I know it sounds a bit ridiculous to comment on it, but it’s not like she’s just wearing it to work – she’s wearing it on national television.
Beyond having a Jewell stuck to your forehead, what is considered fashion in India anyway?
… using the computer in the den to spam Techcrunch
while dressed in a muu-muu sari….
Charming, eloquent, capable, and she has some real insights on the business of Internet.
Although some of her answers are boilerplate, she is valuable as the face of the company, certainly more so than Schmidt.
A perfect outward package that even thousands of miles away scares the crap out of an awkward and self-conscious…somewhat formerly introverted Jewish boy.
Ah, Shicksa Appeal.
Seems very solid and capable, aside from a few corporate ‘dance’ answers.
I found the comments about Orkut the most interesting. About how releasing a product early that’s not ready to scale can be a bad thing, even for Google.
Marissa is the ultimate sweatheart and attracts the most conversation among the personalities at Google. See http://media.te...ch/label/Google
Smart, beautiful, well-spoken, and hip – the ultimate new age woman.
That was a really nice interview. Many new ideas have come to mind while reading it.
Keep more of that coming.
You’re all overlooking her accomplishments in sports.
How long does youtube have?
This was a very interesting video. I really felt like I got a glimpse of what’s coming with big G and how their thought process works.
Excellent stuff.
Stan
Welcome back Mike!
There is no better glimpse about the future of web search than the following video talks organized by BISC (Berkeley Initiative in Soft-Computing) which took place in 2007.
Future of Search 2007 & Cognitive Computing Videos
Those who are developing search engines or VCs thinking of backing some new startups they think can unseat Google must watch those videos. Those videos should get you some good ideas of where to start.
Representatives from Google, IBM, Microsoft, Yahoo and others did participate in this event.
I have to laugh off when I hear some uninformed internet commentators predicting that Google will be unseated in the next few years, or that Twitter will supersede Google. Google R&D team already knows tons of different online algorithms (real-time updating), that can index new pages/message that appear on WWW every seconds, but hardware resources can’t cope with that. At least their system now can update every few hours a day.
Google search engine is based on URL database. Imagine contents that don’t have URLs attached to them. Tweets are such contents. If you want to search tweets then you have to use Twitter’s search. Google simply can’t.
@chelahmy
That is NOT true. Only last night I was surprised that one of the results on Google’s first page was a Tweet. I don’t know how it works, but there it was.
Enginelocator.com said…
strategic natural language social location engines will dominate in the future of the net.
Now, you’re one of those uninformed web commentator that I mentioned in my previous message.
Can you state clearly how & why natural language social location engines will dominate in the future of the net ?
Do you understand information retrieval at all and how it is benchmarked?
@fiji fajita
fazebook is popular because it is clean and simple. myspac users are maturing and leaving in droves. positioning themselves on a more universal unscarred social domain. users will mature from fadbook when another strategic professional social offering arises. when they realize their friends dont and never will pay their bills. goog does not have a clue or a grip on the evolution of social search. do they even have a social agenda? 99.9 percent of their results are cyberfat. listen to myspac founders on my site and how they want to harness 20 million small businesses. yet they have no strategic niche offering. listen to Reid on my site talk about users having 2 maybe 3 social profiles. listen to marissa mention location based services as the next big thing.
if the internet had started with the phrase “location” instead of “search” we would not have the mumbo jumbo domains that pollute cyberspace. you can relate my platform to ham radio communication, cb radio, morse code. it’s just my platform is a pre-established universal language. no learning required, no seo, no tweaking algoritims, no page rank. i dominate a digital location based language that bridges the internet and mobile seamlessly. i am a master faceplate for the net and mobile applications. custom email, custom subsites, custom profiles. something G cannot offer.
where is googl’s benchmark? do you understand “location” and its value to businesses and consumers? my platform is the result of 10 years of innovation evolution, just as old as goog. the difference is i have had customer service in mind from the get go. when you mature you will realize that premium vertical natural language social location is the only benchmark you will ever need. innovation is over, let the integration begin.
MasterLocator.com – only one
Innovationlocator said…
goog does not have a clue or a grip on the evolution of social search.
No, Innovationlocator, you’re the one who has no clue? Have you read a peer review research paper from Google? I thought not. If you want me to point out publications from Google researchers that have been published in various international journals such as Elsevier, ACM, IEEE, SIAM, then let me know, so that I can point you out of where to get them. Once you read them then you should realize that you’re an uninformed commentator exactly as I said in my message.
You need to know what Google is doing, before you jump in with an unsubstantiated idiotic comment as you have done so. Note I don’t know every detail of the inner mechanics of R&D that is going inside Google complex (since what they’re doing is proprietary), however, I can only infer of what they’re up to in terms of R&D by reading peer review papers that their researchers have submitted for publications in international computing journals and that’s fact.
Innovationlocator, let me clarify to you about search. Search is search, whether is realtime, social search, web search , textual search, blah, blah, blah,… The same algorithm can be used for all, ie, algorithm doesn’t differentiate data being collected as social search, text search, etc, and then being fed into the algorithm, so your assertion is a layman’s assertion that has no factual basis at all.
And you stated in your post that Google has no clue? How about you download the following short papers from some members of Google R&D division and you can take a glimpse of where their current R&D researches are at. The short papers are from:
Edward Chang – Google Research, China
“Challenges in mining large-scale social networks”
Yoram Singer – Google Research, Mountain View
“Efficient projection algorithms for learning sparse representations from high dimensional data”
Nir Ailon – Google Research, New York
“Efficient dimension reduction”
You can find those freely available short papers from the MMDS workshop below:
Workshop on Algorithms for Modern Massive Data Sets – MMDS 2008
The proceedings from MMDS 2008 (full paper versions) have published/appeared in various computing journals.
So, I urge you to read those papers and then ponder to yourself, umm, I have been misinformed all along of what Google is upto these days about advanced search and innovations.
Note that not only Google reps who participated in this event but also reps from Microsoft, Yahoo, IBM, various Universities and others, where you can also download their short papers.
opinion accepted. funny you mention billion dollar companies with nill or null strategic social search presence. dont you think if they knew what they were doing and how to execute they would have “cards” on the table. right now they are all in the bleachers. bottomline is they dont need too execute. they have enough money to buy what they dont have. when you quit cheerleading for these guys maybe you’ll create something on your own. reids interview on my site says alot about what is really going on in this social presence revolution. “everyone is an entrepreneur” is a statement i tend to agree with.
She is hot!
I love Marissa Mayer’s laugh. It’s freaky yet sexy at the same time. She needs her own calendar. Long live silicon babes!
You know, what does it mean to try and synthesize a video or an image or a diagram that better explains your answer or maybe even grabs facts from all the different pages and helps you do comparisons.
Kosmix.com (My company) has a similar vision, to create a home page for every topic that allows you to research that topic easily.
You can read how Kosmix sees the future of search here http://blog.kos...ture-of-search/.
I think the next big changes in search need to be (and will be) revolutionary and not evolutionary. Google needs to think big and do big in search, just as it is doing in its other efforts.
Unintentionally (?) funny headline on TC, but good interview and insights.
I had the chance to conduct a 1:1 interview with Marissa at Turner Studios; she is super smart – I liked what I heard about how Google does product management. If you’re looking for best practices to model, some great examples at Google.
In the Charlie Rose interview, Rose asks Marissa if Microsoft is obsessed with Google. Interestingly, when I posted excerpts from my interview with Marissa, I got a lot of inbound traffic on my blog from Microsoft reading that article. So even if MM didn’t describe MSFT as obsessed… I think it is fair to say that they are!
If you’re interested in reading more about G’s approach to innovation and product management, excerpts from my interview:
http://davideck...nce-part-1.html
@davideckoff
Google Latitude may have been the product launch of that week – but is it the next “big idea” ? Seriously.
That was a weak moment in an otherwise good exchange.
Maybe a link to the transcript is sufficient?
I like having highlights bolded, like TC does, though.
Facebook User said…
You can read how Kosmix sees the future of search here…
Facebook , you made some good points in your blog, especially the reliance of today’s web searches on a single key-word, however R&D teams from the biggies , such as Yahoo, IBM, Microsoft, Google, etc,… are already aware of this, and there is no doubt that each of their R&D teams are already working on techniques to overcome the limitations of single keyword based retrieval.
Current search’s are mainly based on 2D dataset (Google dataset for pagerank is the inbound & outbound link frequency), but there has been researches into multi-dimensional dataset (2D, 3D, 4D,…) ranking search algorithms, which are more robust (ie, higher retrieval rate) than 2D ranking algorithms.
If you want to explore multi-dimensional search ranking algorithms further (also called tensor algorithms in the physics community), then you should talk to Dr Tamara Kolda (a scientist at Sandia Corportations), she is a leading expert on tensor algorithms (just Google her page, it will be the first link that comes up in the search). She has already got a free Matlab Tensor toolbox available to be downloaded from her site, including all her freely downloadble papers related to multi-dimensional (tensor) web search.
Another expert in the domain of search in general (web & non-web) is Professor Amy N. Langville (again Google her page, and it will be the first link that comes up in the search). It was reported in the literatures that Prof. Langville’s matrix decomposition algorithm that she published was adopted by Google in around year 2002/2003 to solve the PageRank, which was faster/superior than what Google had used prior to that. All of Prof. Langville’s papers are freely available from her site.
Another interesting area I have noted over the last couple of years were use of multi-resolution analysis (MRA) or multi-scale in the language of signal processing for searches. Current searchers only use the coarse scales, while new MRA searches uses all scales, from coarsest to the finest, ie, from a single key-word (coarse scale) to a bag of words or phrase (fine scale).
If you want to know more about MRA technique which is relatively new, the download the following paper (”A novel document retrieval method using the discrete wavelet transform”) from this link. The MRA technique described in that paper is the wavelet, which is a technique originated in physics and signal processing. The best open source available today on wavelet is the Matlab Toolbox from Stanford called WaveLab (just Google it and you will find the download page). Wavelab has MRA already available in the package. Professor David Donoho of Stanford and his team developed this package, so you might as well approach them to collaborate or exchange ideas about the use of MRA in search engine.
The advantage of using MRA is that it can index any types of signals, ie, signals from documents word frequency, signals from video/images (2D signals), signals from audio files (1D signal), signals from speeches, etc… MRA can index anything that is signal based, textual or digital and this is where natural language becomes inferior because it can only deal with words and not digital signals.
The authors of Wavelab are not the same authors of the paper that I quoted above (”A novel document retrieval method using the discrete wavelet transform”) . You might as well communicate with the author to collaborate in your product development.
Why does Charlie Rose insist on interrupting his guests every 45 seconds? Is this just me or are other people really irritated by this too?
It kills the flow of the conversation and makes him look like a bonehead because half the time it’s clear he doesn’t have a deep understanding of what the person is talking about.
Marisa is much more hype than substance. Sure, she went to Standford, but I know a lot of other more intelligent and accomplished women than her (particularly in the tech sector and with many kudos to a number of Indian women who leave her in the dust). She won’t leave Google because she would have to face the reality of her mediocry in the real world. Too many posterers here have the familiar love affair or groupie tune to their comments. My Google friends tell me she’s not much of a manager (if any at all) and spends more of her time doing photo shoots than making decisions. Perhaps the Google executive team let’s her do that for a good reason – to avoid letting her make decisions that will steer the company off the cliff.
Hey UglyChick, just because Marissa is smoking hot doesn’t mean she’s not smart. And really, do tell us about all these Indian women who are more accomplished. Did they also go to “Standford”?
wtf? where did techchick mention anything about indian women?
English Language Comprehension FAIL!
Google came up with great technology, search, and a great business model, Adwords. That was about 9 years ago. We now have Gmail, Google Maps, News, Android… It’s a decent roll-out of products, but not spectacular. There has been no major second act for them. Of course they are an innovative company with a bunch of smart people, but Google is still Google. It’s not much more than it ever was, is it?
I am really a fan of Malissa, and its awesome to hear from her for a change, she is the one who actually gave Google a face
oops sorry its Marissa
typo.
I knew Marissa when I was younger, and also attended classes with her. She is a sharp person, a truth not diminished by the fact that she might also be pleasant looking. Of her qualities, the one I find most attractive is her ability to live comfortably in her work skin; Marissa has a drive to do the work necessary to accomplish any endeavor she finds worthwhile. If I had to liken her to a character, she most closely resembles Dagny from Atlas Shrugged.
Yes, Charlie does interrupt during the interview process, but that’s what I like most about him. He is working (performing his job) and doesn’t have time for unnecessary pleasantries or courtesies. His job is to get to the answer at the heart of the question, then move on.
I wonder if Marissa Mayer walked in the door off the street today whether she could even get a job at goggle? I don’t think it is wise for startups to stick with old time employees in very important positions just because they have been there. The cream should rise to the top regardless of seniority. I wonder if this is the case at google. Marissa Mayer did little to impress me in this interview.
… but it is wise to have people stick to the company that have visions and can pre-select whats good for the company, because the know how it started. why generally fire key-managers after some years?
very interesting person. the interview could have been a bit more investigative though….
So how again is keeping Yahoo small and unable to effectively compete against Google good for the consumer?
Google is such an overt hypocrite. What they are doing with bundling their Web applications into the G-1 is worse than anything Microsoft has done with IE.
They also pushing out “Free” applications so that they can track your every move.
Google needs to have as much oversight as is placed on Microsoft.
Wake up people!
To me, the amazing thing about this interview is how much it demonstrates the continuing vibrancy of Google as both a company and an intellectual community. I think one of the biggest problems that companies face as they go from startup to big mega-corporation is decadence.
I know there’s Google haters out there and on occasion, I’m one of them. But Marissa won me over and reminded me of why I admire Google and think what they’re doing is pretty cool.
Man, she’s hot.
She seems to be making quite the PR rounds these days.
Pretty interesting interview. I see her around a lot these days. Must have a busy PR schedule. I wish they would have talked digital security a little more, like the valuable material on This site.
techcrunch needs comment rating so we could bury the fights that break out that have nothing to do with the article
another great interview
Great interview! Some quote about the transcript though: It says omnibox (Chrome’s auto-suggest feature) not omni-vax though it is really hard to understand it!