Comments on: VirtuOz Raises $11.4M For Eerily-Smart Customer Service Chat Bots

By: Friend Adder Bot

Friend Adder Bot — Sat, 19 Sep 2009 01:45:00 +0000

I think that this type of technology will come in real handy for people like myself who are running a solo deal, or an organization with not much initial funding.

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By: Eerily-smart chat bots | Immersive Story

Eerily-smart chat bots | Immersive Story — Sun, 01 Mar 2009 02:36:12 +0000

[...] Crunch uses the term eerily-smart to describe VirtuOz’s chat bots, highlighting their $11.4 million Series B. I haven’t had time to check them out yet, but am happy to see chat bot and natural language [...]

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By: Ekim Nazım Kaya

Ekim Nazım Kaya — Sat, 31 Jan 2009 18:07:35 +0000

Congrats to Virtuoz Team for the success! I represent an established company based in Turkey, also working on technologies such as Virtual Agents, Call Center Knowledgebase Tools, and Semantic Autoresponders. We believe that these technologies are the future of the customer service presence on the web, given that competition is higher, so the need for cost reduction is more significant than ever. The market is huge, and companies such as Virtuoz and ourselves, will be helping corporations deal with large amount of customer inquiries, one at a time

By: Anon

Anon — Fri, 30 Jan 2009 23:15:43 +0000

Not nearly as interesting as CodeBaby…

By: Çağlar Erol » Blog Archive » VirtuOz ve Botego

Çağlar Erol » Blog Archive » VirtuOz ve Botego — Fri, 30 Jan 2009 20:26:12 +0000

[...] haberine göre VirtuOz, 11,4 milyon dolar B serisi finansman almış. VirtuOz, bir sanal asistan [...]

By: 11,4 millones de inverisión en VirtuOz, un desarrollador de agentes virtuales Loogic.com

Fri, 30 Jan 2009 07:57:14 +0000

[...] en Techcrunch. Sin comentarios Artículos relacionadosLiveWeb, soporte online por chat y oferta para los [...]

By: Virtual Avatars - They may be coming your way soon! « Terry’s thinking!

Thu, 29 Jan 2009 22:18:00 +0000

[...] 29, 2009 · No Comments I just read Jason Kincaid’s posting in the techcrunch blog about VirtuOz. This company makes avatars or virtual agents for companies to provide virtual [...]

By: January 29, 2009 | next media update

January 29, 2009 | next media update — Thu, 29 Jan 2009 19:01:51 +0000

[...] VirtuOz Raises $11.4 Million for Virtual Agents that Learn TECH CRUNCH VirtuOz , a company that develops virtual support agents, has closed a $11.4 million Series B funding round led by Mohr Davidow Ventures, with Galileo Partners and Eric Hahn with Inventures Group also participating. The company’s “Virtual Agents” are basically intelligent chat bots that can walk users though sales, help, and support questions automatically. Virtual Agents generally appear as chat avatars (you can see one below), and are apparently so realistic that the company says that 69% of customers end their conversation with a “Goodbye”. Source> [...]

By: Asim

Asim — Thu, 29 Jan 2009 18:31:16 +0000

Dear Entrepreneurs!
We developed a breakthrough technology.
Then I develped a proposal.
To submit this confidential proposal ,I emaild to many companies(marketing,engineering,customer relation department)and I coould not get any reply.
I need to ask you “How you make some company to read and analyse your proposal “.
Please guide me.
thanks

By: Kevin K

Kevin K — Thu, 29 Jan 2009 16:44:15 +0000

(linkback) Thrive or Fail? VirtuOz – fully automatic customer service chat bots [VOTE] – http://www.thri...rfail.com/47d4e

By: Anon

Anon — Thu, 29 Jan 2009 15:46:12 +0000

I believe that’s more the fault of the company (what you said about “human robots”) for both not giving them enough information or letting them handle advanced issues.

By: VirtuOz obtiene 11,4M

VirtuOz obtiene 11,4M — Thu, 29 Jan 2009 14:40:59 +0000

[...] una compañía que desarrolla agentes de apoyo virtuales, ha cerrado una ronda de financiación Serie B de 11,4 millones de dólares dirigida por Mohr Davidow Ventures, con Galileo Partners y Eric Hahn. En ella también [...]

By: Raphael Labbé

Thu, 29 Jan 2009 12:46:09 +0000

A french and smart company !
Well done guys.

By: Diego Sana

Diego Sana — Thu, 29 Jan 2009 10:58:31 +0000

Well, human support agents does speak and act like robots that can`t give you an answer if its not in their script. It seems this chat bot is smarter and can actually learn things, so companys should really be adopting them

By: 気味が悪いぐらい本物の人間そっくりのサポートロボットでVirtuOzが$11.4Mを調達

気味が悪いぐらい本物の人間そっくりのサポートロボットでVirtuOzが$11.4Mを調達 — Thu, 29 Jan 2009 08:30:27 +0000

[...] [原文へ] [...]

By: DaveS

DaveS — Thu, 29 Jan 2009 06:22:44 +0000

I hate these automated systems They rarely work better than what’s already in the FAQ.

By: C. William Bennett

C. William Bennett — Thu, 29 Jan 2009 05:55:24 +0000

So how do we sign up for the service? I would be interested in using the product.

By: Ashu

Ashu — Thu, 29 Jan 2009 04:44:51 +0000

Jason Interesting article.

You should checkout the Video Avatars I mentioned here http://socialap.../video-avatars/

They seem a little more real. I wonder if they got funded too.

By: Pascal

Pascal — Thu, 29 Jan 2009 04:42:51 +0000

Jason,

Actually the round was led by MDV, with Galileo and Inventures also participating in the round.

Thanks for them