I have 13 users who actually need space, support, and sync.

I have another ~25 users for whom 10 MB and a free Hotmail account without even IMAP access would be perfectly fine, mostly for internal policy memos, etc. They wouldn’t know an Exchange server and OTA sync if I hit them in the face with it.

Right now, the only solution would be to have the two on completely separate domains–I don’t like that. So, like Alexandre, everybody stays free, because we can’t afford $2,000 per year. ($650 would be pushing it.)

Also, group email inboxes (e.g. sales@domain.com) are a nice thing–it can be done now using Outlook/Thunderbird but not via the webmail, which is kind of annoying. And you have to be careful about how many concurrent logins you have–too many and Google cuts you off.

And I haven’t heard the greatest things about even the Premier Edition’s phone support.

There are a lot of things they can do make the interface for the admins easier, I wish they would add delegation to education version there are quite few staff members whose life would be made easier.

This is the real reason adoption has been slow. When you’re offering a cheap product plus the convenience of the web, and people still prefer a more costly desktop alternative, look to the product quality.

I run my small company entirely on the web. I had to choose between Microsoft’s Office Live and Google Apps. Google has a much more friendly interface, and I love the integration of all their products.

But Office was the killer. There’s no way I can abandon MS Office in favour of Google’s simplistic, featureless Docs and Spreadsheets. When they improve, maybe- but by then, Microsoft will have released Office Web, and combined Office Live with Windows Live, making the interface more user friendly.

The unexpected conclusion is that Microsoft will win the battle for the web.

Here can we request more accounts?

Thanks.