At the beginning of each year I traditionally publish a list of my favorite startups and products. This is the fourth year I’ve done this – previous lists: 2006, 2007, 2008. You guys get to pick the winners of the Crunchies – this list is all mine.
This is a list of the products I tend to use daily. Some are for work (Wordpress, Delicious, Zoho, etc.), some are for fun (MySpace Music, Hulu, etc), and some are useful for both (Digg, Skype, YouTube, etc.). But I use most of them every day, or nearly every day, and I would not be as productive or happy without all of them.
The list changes a bit from year to year, and is also getting longer (see chart). Just three products have been favorites all four years: TechMeme, Skype, Wordpress. TechMeme continues to be the news aggregator I check multiple times per day to keep up on tech news. Skype is the instant messaging and VoIP platform that I use most often, and Wordpress software powers all of our blogs.
I’ve added nine new products, including one gadget (which I’ve left off in the past): Animoto, Friendfeed, Hulu, iPhone 3G, MySpace Music, Pandora (which was on in previous years) Docstoc/Scribd and Yammer.
I’ve removed six products from last year’s list: Amazon Music, Amie Street, Firefox, Flickr, Netvibes, Technorati.
I still use the products I’ve removed, just not as much as in previous years. I find I’m just using Netvibes and Technorati less this year (Netvibes because Google Reader is so excellent, Technorati has fallen in favor of Google Blog Search mostly because it’s too slow and has too many internal links). I tend to upload photos to Facebook now because of the people tagging feature and since it flows well with the rest of my news feed (I use Posterous for mobile uploads); Flickr is becoming less important for me. I have moved most of my music consumption to MySpace Music, and download DRM-free MP3s from iTunes when I want to buy. Amie Street is still a great place to discover new music though, and I think their business model, which is variable pricing for music based on its popularity, is sound. Firefox is off the list as I experiment with Chrome, but I haven’t made a decision one way or the other. When Chrome launches for the Mac, I’m likely to switch.
As in past years, there are a gaggle of other great products that I use regularly but didn’t add to the list in order to keep it manageable. I also haven’t added individual iPhone apps that I use daily, even though they are nearly as important to productivity and fun as the products that did make the list. Next year I expect more than a few will be added.
Here’s the current list, in alphabetical order, of products I use every day and couldn’t live without:
800-Free-411
800-Free-411 first made the list in 2007 and it isn’t leaving any time soon. Use it to make free directory assistance calls and avoid per call charges of up to $3.50 that cell phone carriers charge. The company has taken more than 6% of the market for directory service calls in the U.S. Google, Microsoft, AT&T and others have entered the market, but Jingle Networks, the company offering the product, has a patent on the idea of pairing advertising with free directory service. Here’s a tip: add “FREE411USA” as a Skype contact and do lookups that way, too.
Animoto
Animoto, which joins the list for the first time this year, does one thing, and well: it creates slide shows from photos. Unlike all the other services on the list, I don’t use it daily. But their new iPhone application put it over the edge this year. I really like this service.
Delicious
Social bookmarking site Delicious has been on the list for three of the four years (I took a brief detour in 2007 to a competing service called Blue Dot, then switched back). Delicious 2.0 is finally stable and the Firefox add-on is the reason I keep using it. Also, they long ago switched away from the annoying del.icio.us domain name, so I don’t have to look up where the dots go every time I visit the site.
Digg
Digg has been on the list the last three years. The site remains a fun place to hang out when I have some spare time to review the news, and Digg is one of our top ten sources of traffic. Hacker News is another Digg-like news site that focuses on tech that I visit daily as well.
I visit Facebook daily to keep up with what my 5,000 closest friends are up to. I’m not a big fan of most of the applications that have launched on Facebook, but I do use it for photos and events. Unlike last year, though, I also now use MySpace as well regularly to reach people. These are the two social networks you have to be on to keep in touch with everyone.
Friendfeed
Friendfeed, a microblogging and activity aggregating service, only officially launched in February 2008. I use the service daily, although I’m not nearly as addicted as some bloggers are to the service. But like Twitter, Friendfeed is a good place to find breaking news on a variety of topics, and it’s become a must have service.
Gmail
I’ve never been a fan of the way Gmail groups message threads, and things like tagging of messages could be improved, but the service is far and away superior to any other web mail service in terms of features (Yahoo Mail has the best user interface in my opinion). I continue to rely on Gmail as my main personal email provider. Once Gears is integrated for offline use, I may stop accessing it via IMAP.
Google Reader
Three years ago I was using Bloglines to read feeds. Then I tried NetNewsWire for a while. But Google Reader, which first launched in October 2005 as a seriously flawed product, continues to evolve and is by far the best feed reader on the market today.
Hulu
Hulu isn’t about work, it’s about watching TV and films after the work is done. I openly mocked the service for nearly a year as they fumbled around, but now here it is, on a list of sites I visit constantly. I spend more time watching Hulu than I do normal cable television.
iPhone 3G
The first gadget I’ve included over the years – the iPhone 3G, which was announced on June 9, 2008, is simply the best device I’ve ever used. Sure, it doesn’t have a physical keyboard. But I can actually browse the web with this thing, and that more than makes up for a slower typing speed. This is a beautiful thing.
MySpace Music
MySpace Music is just a couple of months old and is still very buggy, but it changed the way users think about music on a big scale. MySpace combined its millions of band/artist pages with legal and free streaming music from the labels and creating a very compelling music product. Services like LaLa have a better user experience, but they still charge for streaming. Free is the future of music.
Pandora
Pandora, an Internet radio service that creates stations based on music you like, was on the list the first two years. I still listen to it all the time, and their new iPhone application put it over the top again to get on this year’s list. Pandora was one of the first startups we covered on TechCrunch, and they recently passed 20 million registered users.
Scribd & Docstoc
We use both Docstoc and Scribd here at TechCrunch regularly. Both services let you upload office type documents (PDFs, Word docs, Powerpoint presentations, etc.) and then embed them on other sites. When there’s a lawsuit complaint or interesting PDF, we add it to one of the services and embed it in our post.
Skype
Skype Skype has been on my list every year and I expect it will stay there. It’s the most important productivity tool that I have – I’d give up email before I gave up Skype.
TechMeme
TechMeme is another four-year favorite. It is the blogosphere’s daily newspaper, and one of the sites we use most often in seeing how stories develop. I’m amazed that founder Gabe Rivera hasn’t accepted any of the many buyout offers I’ve heard he’s been floated. In December 2008 TechMeme gave up on fully automated news, which I believe changes the site for the worse.
TripIt
If you travel a lot, you are going to love TripIt, which returns to the list this year. It keeps you organized, it’s incredibly easy to use and it’s just a perfect, simple service. Read our post on TripIt to get an idea for how it works. You forward confirmation emails from flights, hotels, etc. to the service and it creates an itinerary automatically. You can then access it via a mobile device.
Last year a lot of people still hadn’t heard about microblogging service Twitter. Now, Britney is on it and the company is turning down half-billion dollar buyout offers. I mostly access Twitter through a desktop client called Twhirl, and I check it multiple times per day.
Wordpress
We continue to use Wordpress open source software to power all of our blogs, and it has been on the list all four years. Their Akismet spam comment blocking service is a godsend – without it we would quite simply be overrun with spam. It catches 15,000 or more spam comments per day and auto-deletes them.
Yammer
Yammer, a spin off of a startup called Geni, is a newcomer this year. They launched at TechCrunch50 in the Fall and took the top prize. The service acts as a Twitter for businesses, letting employees send messages back and forth to subscribers. It’s way more effective than email at group communications, and we absolutely rely on it here at TechCrunch.
YouTube
YouTube has been on the list the last three years. I continue to burn time watching random videos on the site, and we use it to upload our own videos as well. Sure they sent us a Cease & Desist letter a while back, but I still love em.
Zoho
Zoho, as well as its competitor Google Docs, continues to replace Microsoft Office for most of my word processing and spreadsheet needs. The feature list is still light compared to the heavy, expensive Microsoft version, but its free and I can collaborate with others on documents. This is the future of office productivity.
Update: I’m seeing other bloggers put together their own lists. Let me know in the comments if you do one and I’ll link to it. Here’s one by Tony Bain. More: Guilmain, NewsCred, Honkin (Chinese blogger), Ghost Hack Beauty, Mario Bruggemann








I would only add Feedly, RoboForm, and Compete.
Michael,
This is a great list, but several of the sites like Pandora and hulu do not work outside of the U.S. Perhaps your non U.S. colleagues can create a list that is accessible by everyone in the globe?
Anjali
I second Anjali. How about putting together a list for web services and products that can be accessed in countries like, say India? We miss out on stuff all the time!
this guy did his for China: http://english....t-live-without/
make your own list and send me a link, I’ll add it to the update at the end of the post.
Hi Michael,
I listed a few sites on by blog http://www.smar...xy.blogspot.com on a posting yesterday, although this was for a different context.
I suggest you definitely add
Fring, a mobile application that lets you have Skype and instant messaging on most new phones
Prezi, a sexy replacement for Powerpoint and
Photofunia, the best online site for easy photo manipulations
Thanks for your offer!
Anjali
Have to agree that the presentation tool Prezi (www.prezi.com) should be on the list. It has replaced mindmapping software as well as a lot of powerpoint usage for me.
I think all those things are good for some people and useless for some other people, it all depends on what you do and what you need.
Create or join a crunchie’s chat group at http://groups.im/
i thought you will drop twitter!
who else got many dm asking to click on sale links ?
the funny one was iphone for 20 bucks!
i thought you will drop twitter ?
who else got dm from hacked accounts?
funny one i got until now iphone for 20 bucks
MySpace Music? Really?
I find that to be quite a presumptuous “can’t live without.”
Personally, I find it virtually unusable at this point in its lifecycle. Way to many clicks and too much noise / ads before I can actually actually get to the right page to hear a song I like.
That is just to advocate free music.. Some people never understand how no-copyright would kill the future.
I can easily live without everything on that list as they aren’t NEEDS but regarding wants, I agree with only two, Wordpress and Skype. Magento a very close third.
Jon
http://buzvia.com – Where’s Your Traffic Going?
Agreed! These aren’t needs.
BTW, here is mine http://fczuardi...ential-products (although it is more of a rant than a proper list)
We use Yammer to coordinate team lunch or foosball games or to inform people of a fresh coffee pot. Multiparty IM works just fine for real work.
i am surprised linkedin missed the cut from your list.
He’s not looking for a job like u.
Where is google search in the list ?
Well said, Vengu.
although I don’t use it myself, I can see a lot of people go for the zenbe webmail service.
they have the choice between regular view or conversation view, good integration of calenders and addressbooks, a tab which only shows all attachments, and lots more.
let’s see if it is on your list next year.
What about Remember The Milk ?
Snackr for me a is a favorite – and I’ve recently adopted Taskpaper (mac OSX) for notes and todos.
I would add jing and meebo.
thanks for the Jing link – looks promising
Gmail is hands down the best web service ever released. There’s no two ways about it.
I’m glad it made your list.
Gmail is a excellent service.
It is the data privacy aspects of Gmail and Google that worry me however. Google has so much data about each one of us, which in my view, should belong to us … not to an unaccountable third party corporation.
I believe the right to own and control our personal data should be an inalienable right, just as the right to life and liberty.
Norada is older and better than Gmail. And no privacy issue with Norada.
I too worry about the gmail privacy, but I wouldn’t be able to live without it either. Between the huge storage, free file share and blackberry client…one can run a business using it, alone.
Productive, yes, but more happy using these applications? I’m dubious. Do all of these new services competing for your attention really improve the quality of your life? And since your list seems to be constantly growing, do you just get happier every year?
Perhaps you should actually measure your happiness at http://www.happyfactor.com and find out for yourself. It can determine which specific products, events and people are having a positive impact on your life. All it takes is one or two text messages per day.
oh taboo – for those of you who use firefox is another godsend.
I’d also include last.fm
I would too since I can’t get Pandora in Mexico.
Where is GOOGLE ?
Google should be a no-brainer I guess. But, if you know what sites to go on like this guy, then why would you need to search? Is that not what Digg is for?
Stop using Skype use Gmail voice chat instead … Twitter, FB, Hulu, Joost, my own site & cbsnews video are my dailies – hacker news too
Mike, I also agree with you but it’s only two products
Wordpress and Gmail.
Interesting that the only product in the list that you have to pay for is the iPhone, and the MP3s from iTunes…
Either it confirms that indeed most of the good things in life are free… or that Steve Jobs is the only one that knows how to make things people love and pay for. Microsoft and AT&T get the bucks but not the love
And by the way, unless you spend all your time in the office twitting, digging, facebooking or yammering, I find Google Maps quite handy too when you move around
Yes, this thought cross my mind too. What other services from the list above people will be willing to pay for (or for a premium membership)? I personally think that delicious is invaluable but its success lies in being open i.e. free.
http://blog.ton...ve-without.html
Tony Bain does his own list, which I added as an update above. If you do one, leave a link in the comments and I’ll add a link above.
well I think this should be separated
work
webmail
google search
google maps
(linkedin nearly)
(want a travel site)
play
last.fm
wordpress
gmail
regards
John Jones
http://www.johnjones.me.uk
thats nice! I like your blog!
Dropbox – if you run a few machines, it’s brilliant for keeping all your files on all your machines simultaneously.
The fact that you constantly list your best pal’s techmeme site for getting “the news” isn’t really an evidence for a broad horizon.
You don’t like Techmeme? I check it daily.
For interviews I like CharlieRose.com, sometimes Bloomberg radio.
And I’m always checking the stats of my sites, my #1 source of news.
Glad to see JournalSpace isn’t on your “can’t live without” list!
>>…Scribd/DocStoc
… no love for SlideShare, mike? let us know what we need to do to make the cut in 2009.
also surprised LinkedIn isn’t on the list (don’t you folks use it for profiles in CrunchBase?)
lastly would love to hear why Flickr dropped off for you… i’m still a fan.
(funny, feels like all the services i’m listing are the ones that come up in my search results… when i look for people, blogs, images, docs/slides, videos, etc i think of Facebook, LinkedIn, Twitter, WordPress/Typepad/Blogger, Flickr, SlideShare, Scribd, YouTube — all things that tend to rank high on SEO)
which of course makes sense… one of the best ways to discover cool new services is when you notice something picking up speed on SEO.
FWIW, Dave, I <3 Slideshare
“Digg has been on the list the last three years. The site remains a fun place to hang out when I have some spare time to review the news, and Digg is one of our top ten sources of traffic. ”
Interesting. I think Digg lost its utility in early 2008 due to the lessened emphasis on news and more on random crap and photos. It didn’t help them at all when later in 2008, they banned 90% of its unpaid brand evangelists (myself included). I’m hoping they’re off of your 2010 list. They may actually learn from their missteps if TC actually stopped endorsing them first.
We got inspired by Mike’s list and put together a list that we use of products we love at NewsCred. http://blog.new...cred.com/?p=172
What’s a scred and why would I need a new one?
you seem to be slow, and shafqat too dignified, so I’ll explain: ‘NewsCred’, as in news credibility; it makes sense to those that actually are able to think, but I still won’t use the site
http://www.saynoto0870.com/
UK version of 1-800-FREE-411
I’m surprised you didn’t know about imeem, it’s way way better than myspace music.
For a good site on health go visit my site.
Looks like a goal of any startup should be to make the list (like Twitter), and then ultimately to be dropped off the list as an assumed utility (like Firefox, Google Search, etc).
And not just Mike’s list, but the world’s collective list.
I believe Skype number for “800-Free-411″ is actually skype411USA, not “FREE411USA” as stated above and on their website.
Most of the songs in iTunes have DRM.
I like blackberry, not iphone 3G
The list contains some known ones and some unknown ones and list needs to be bookmarked .
I find the iPhone and Google Reader very useful. I use Facebook to keep in touch with my teenage nephews. Beyond that, most of those apps are outside the scope of my middle-aged focus.
I’m aware of most of the apps on the list, but many of them have a common theme — social networking, and within my social network they’re just not catching on yet. Maybe in my next incarnation I’ll have more use for them.
One addictive service you should try – http://blip.fm lets you play DJ for your friends. Very addictive. I use it in conjunction with Spotify for my 2 sources of music for the day.
I have switched from Skype to the latest MSN live messenger beta (at least for most IM and video). They now have better video than Skype, audio just as good as Skype. Usability of Skype beta is still better, though.
Michiel, that’s interesting. I am not happy with some of Skype’s features, but could not possibly switch based on what else I like.
It’s all about where just about anybody I want to talk or chat can be found, and that’s clearly Skype.
Diigo has completely replaced del.iciou.us for me, and anyone I talked to says the same: once you try it, there’s no turning back. There are a load of features, e.g. private groups, but key to me is full text search vs. tags only.
Skype is a must, sure.. but it really pisses me that in the age of Web 2.0 it still keeps chat history locally – for those working on multiple computers it means lost history. Bummer.
Google Reader - I can’t live without it, either. But not being able to mark a list as “read” in offline mode is bad, and that they haven’t fixed it for over a year is a real shame.
You removed Firefox but didnt replace it with another web browser? Keeping the browser preference a secret?
For me the latest “can’t live without” is Snaptu mobile apps -
It completely brings my N95 to life with amazing mobile applications – Facebook, Picasa, Google calendar etc.
Check it out – http://www.snaptu.com
There is also a YouTube channel with application guides – http://www.yout...om/user/moblica
Interesting reading! I was just wondering. You removed Firefox from your list. What are you using instead the browse to all these online services?
hehe, some things I guess you just can’t live without
This is an extremely sad post – Michael : is your life really not worth it without digg? or some of the others?
Ron
Nicely done. It’s a productive thing to do. Check out my list.
I must be living somewhere in Alaska, where I can see Russia, because on that list; there are only may a few products, Wordpress, Facebook (yes) and YouTube (rarely use it), and Digg (sometimes).
For me for 2009; CNN.com, BBC News, CNNMoney.com, Yahoo Finance, TechCrunch (I’m getting hooked), Facebook, and I am now hooked on Playlist.com.
Looking at Michael’s list, man, you are definetely boring.
Oh, by the way;
I like the new TechCrunch web site.
Right now my list is a follows:
1. FriendFeed
2. Twitter
3. Facebook
4. Gmail
5. Google Calendar
6. iGoogle
7. Google Reader
8. Last.Fm
9. Delicious
10. YouTube
11. Hulu
12. Wakoopa
I have downsized a LOT
I have added my top10 apps for 2008: http://www.mari...rueggemann.com/
Greetings from Spain,
Mario