Comments on: Redesigning For A Reason: Towards Better Conversion Rates http://www.techcrunch.com/2008/08/18/mint-freshens-up-with-a-new-design/ Startup and Technology News Fri, 27 Nov 2009 03:10:16 -0800 hourly 1 By: Ce que les e-marchands devraient savoir sur le sexe | MKT planet - News Web Marketing - Nouvelles Technologies http://www.techcrunch.com/2008/08/18/mint-freshens-up-with-a-new-design/comment-page-1/#comment-2750609 Ce que les e-marchands devraient savoir sur le sexe | MKT planet - News Web Marketing - Nouvelles Technologies Fri, 15 May 2009 18:58:03 +0000 http://www.techcrunch.com/?p=21167#comment-2750609 [...] femmes. Vous pouvez le rendre rapide et pratique, et supprimer le violet, les hommes apprécieront. Mint.com a augmenté ses ventes de 20 % en faisant un site plus orienté vers les femmes [...] [...] femmes. Vous pouvez le rendre rapide et pratique, et supprimer le violet, les hommes apprécieront. Mint.com a augmenté ses ventes de 20 % en faisant un site plus orienté vers les femmes [...]

]]> By: The Economy According To Mint - 3rd Edition | The Revolutioners http://www.techcrunch.com/2008/08/18/mint-freshens-up-with-a-new-design/comment-page-1/#comment-2613311 The Economy According To Mint - 3rd Edition | The Revolutioners Sun, 01 Feb 2009 18:38:02 +0000 http://www.techcrunch.com/?p=21167#comment-2613311 [...] an engineer, and founder of a company where one of our core values is“quantify everything”, lack of numbers bothers me. How bad are things really? Answers like “really bad” or “worst [...] [...] an engineer, and founder of a company where one of our core values is“quantify everything”, lack of numbers bothers me. How bad are things really? Answers like “really bad” or “worst [...]

]]> By: The Economy According To Mint | American News World - News And Technology http://www.techcrunch.com/2008/08/18/mint-freshens-up-with-a-new-design/comment-page-1/#comment-2611105 The Economy According To Mint | American News World - News And Technology Fri, 30 Jan 2009 10:59:45 +0000 http://www.techcrunch.com/?p=21167#comment-2611105 [...] an engineer, and founder of a company where one of our core values is “quantify everything”, lack of numbers bothers me. How bad are things really? Answers like “really bad” or “worst [...] [...] an engineer, and founder of a company where one of our core values is “quantify everything”, lack of numbers bothers me. How bad are things really? Answers like “really bad” or “worst [...]

]]> By: The Economy According To Mint | Tech News and Information http://www.techcrunch.com/2008/08/18/mint-freshens-up-with-a-new-design/comment-page-1/#comment-2611051 The Economy According To Mint | Tech News and Information Fri, 30 Jan 2009 09:36:56 +0000 http://www.techcrunch.com/?p=21167#comment-2611051 [...] an engineer, and founder of a company where one of our core values is “quantify everything”, lack of numbers bothers me. How bad are things really? Answers like “really bad” or “worst [...] [...] an engineer, and founder of a company where one of our core values is “quantify everything”, lack of numbers bothers me. How bad are things really? Answers like “really bad” or “worst [...]

]]> By: The Economy According To Mint | OntoreBangladesh http://www.techcrunch.com/2008/08/18/mint-freshens-up-with-a-new-design/comment-page-1/#comment-2611036 The Economy According To Mint | OntoreBangladesh Fri, 30 Jan 2009 09:28:51 +0000 http://www.techcrunch.com/?p=21167#comment-2611036 [...] an engineer, and founder of a company where one of our core values is “quantify everything”, lack of numbers bothers me. How bad are things really? Answers like “really bad” or “worst [...] [...] an engineer, and founder of a company where one of our core values is “quantify everything”, lack of numbers bothers me. How bad are things really? Answers like “really bad” or “worst [...]

]]> By: Reflexology London http://www.techcrunch.com/2008/08/18/mint-freshens-up-with-a-new-design/comment-page-1/#comment-2516276 Reflexology London Wed, 29 Oct 2008 00:03:12 +0000 http://www.techcrunch.com/?p=21167#comment-2516276 The Mint website is good. They've made some judicious choices, the blog has some good articles. The website will work because people need financial advice and if you don't have such a large amount to save this will do. Oh man winning customers is such a hard business at least they're trying : Hats off ! The Mint website is good. They’ve made some judicious choices, the blog has some good articles.
The website will work because people need financial advice and if you don’t have such a large amount to save this will do.
Oh man winning customers is such a hard business at least they’re trying : Hats off !

]]> By: Marc http://www.techcrunch.com/2008/08/18/mint-freshens-up-with-a-new-design/comment-page-1/#comment-2460902 Marc Sat, 06 Sep 2008 22:31:29 +0000 http://www.techcrunch.com/?p=21167#comment-2460902 Yeah, still no redesign here in Williamsburg, VA. How about dealing with the glitchy stuff that happens first though. I have a lot of problems associated with splitting transactions? Or how about figuring out why transaction are randomly re-categorized and renamed. random Or maybe figuring out why that the transactions that payed off my credit card are transferring but there still being a small balance left in Mint.com that is not actually there. Yeah, still no redesign here in Williamsburg, VA. How about dealing with the glitchy stuff that happens first though.

I have a lot of problems associated with splitting transactions?

Or how about figuring out why transaction are randomly re-categorized and renamed. random

Or maybe figuring out why that the transactions that payed off my credit card are transferring but there still being a small balance left in Mint.com that is not actually there.

]]> By: Jeremy Horn http://www.techcrunch.com/2008/08/18/mint-freshens-up-with-a-new-design/comment-page-1/#comment-2444204 Jeremy Horn Fri, 22 Aug 2008 21:20:20 +0000 http://www.techcrunch.com/?p=21167#comment-2444204 This is a great bit of advice for startups. Jason, thanks for highlighting it. I am definitely recommending it as part of my Weekend Reading... http://tpgblog.com/2008/08/08/the-product-guys-weekend-reading-august-8-2008/ Jeremy Horn The Product Guy http://tpgblog.com This is a great bit of advice for startups. Jason, thanks for highlighting it. I am definitely recommending it as part of my Weekend Reading…

http://tpgblog....-august-8-2008/

Jeremy Horn
The Product Guy
http://tpgblog.com

]]> By: The Product Guy’s Weekend Reading (August 22, 2008) « The Product Guy http://www.techcrunch.com/2008/08/18/mint-freshens-up-with-a-new-design/comment-page-1/#comment-2444184 The Product Guy’s Weekend Reading (August 22, 2008) « The Product Guy Fri, 22 Aug 2008 20:50:49 +0000 http://www.techcrunch.com/?p=21167#comment-2444184 [...] your weekend enjoyment, are some highlights from my recent reading, for you. On Starting Up…http://www.techcrunch.com/2008/08/18/mint-freshens-up-with-a-new-design/Mint demonstrates the value in a startup sometimes taking a step back and thinking about design and [...] [...] your weekend enjoyment, are some highlights from my recent reading, for you. On Starting Up…http://www.techcrunch.com/2008/08/18/mint-freshens-up-with-a-new-design/Mint demonstrates the value in a startup sometimes taking a step back and thinking about design and [...]

]]> By: Personal Finance Site Changes Look To Increase Conversions http://www.techcrunch.com/2008/08/18/mint-freshens-up-with-a-new-design/comment-page-1/#comment-2441807 Personal Finance Site Changes Look To Increase Conversions Wed, 20 Aug 2008 11:32:25 +0000 http://www.techcrunch.com/?p=21167#comment-2441807 [...] Jason Kincaid, “Redesigning For A Reason: Towards Better Conversion Rates”, TechCrunch, ... Share and Enjoy: These icons link to social bookmarking sites where readers can share and [...] [...] Jason Kincaid, “Redesigning For A Reason: Towards Better Conversion Rates”, TechCrunch, … Share and Enjoy: These icons link to social bookmarking sites where readers can share and [...]

]]> By: Russell http://www.techcrunch.com/2008/08/18/mint-freshens-up-with-a-new-design/comment-page-1/#comment-2441368 Russell Tue, 19 Aug 2008 20:42:46 +0000 http://www.techcrunch.com/?p=21167#comment-2441368 No redesign as of yet in Big Rapids, MI. No redesign as of yet in Big Rapids, MI.

]]> By: Web Laureate http://www.techcrunch.com/2008/08/18/mint-freshens-up-with-a-new-design/comment-page-1/#comment-2440964 Web Laureate Tue, 19 Aug 2008 14:40:00 +0000 http://www.techcrunch.com/?p=21167#comment-2440964 well, myself, for one, found the new design to be more helpful in getting to the guts of it all and start the budget-y stuff. it's a good thing too - not a moment too soon. take a look at why i came back and my experience, here: http://webpoet.wordpress.com/2008/08/19/no-cooking-for-me/ well, myself, for one, found the new design to be more helpful in getting to the guts of it all and start the budget-y stuff. it’s a good thing too – not a moment too soon. take a look at why i came back and my experience, here: http://webpoet....cooking-for-me/

]]> By: Zeke Shore http://www.techcrunch.com/2008/08/18/mint-freshens-up-with-a-new-design/comment-page-1/#comment-2440613 Zeke Shore Tue, 19 Aug 2008 05:26:12 +0000 http://www.techcrunch.com/?p=21167#comment-2440613 Speaking to the new design... very well done. Conversion rates are most definitely going to jump. Access points have great contrast (the orange sign up buttons jump off of the page)... clean, welcoming, accessible, fresh and professional aesthetic... Making a lot of information quickly and intuitively digestible... speaks to every potential use-case scenario. Looking forward to seeing their well deserved ROI for some some stellar design work. Speaking to the new design… very well done. Conversion rates are most definitely going to jump. Access points have great contrast (the orange sign up buttons jump off of the page)… clean, welcoming, accessible, fresh and professional aesthetic… Making a lot of information quickly and intuitively digestible… speaks to every potential use-case scenario. Looking forward to seeing their well deserved ROI for some some stellar design work.

]]> By: What Do Customers Expect From A Web Redeisgn http://www.techcrunch.com/2008/08/18/mint-freshens-up-with-a-new-design/comment-page-1/#comment-2440576 What Do Customers Expect From A Web Redeisgn Tue, 19 Aug 2008 03:59:44 +0000 http://www.techcrunch.com/?p=21167#comment-2440576 [...] TechCrunch’s posting on Mint.com redesign [...] [...] TechCrunch’s posting on Mint.com redesign [...]

]]> By: scarabic http://www.techcrunch.com/2008/08/18/mint-freshens-up-with-a-new-design/comment-page-1/#comment-2440560 scarabic Tue, 19 Aug 2008 03:25:20 +0000 http://www.techcrunch.com/?p=21167#comment-2440560 That is to say... you CAN close the account on Mint as long as it's still OPEN. But once it's CLOSED at your financial institution, you have little choice but to keep it OPEN at Mint :D That is to say… you CAN close the account on Mint as long as it’s still OPEN. But once it’s CLOSED at your financial institution, you have little choice but to keep it OPEN at Mint :D

]]> By: scarabic http://www.techcrunch.com/2008/08/18/mint-freshens-up-with-a-new-design/comment-page-1/#comment-2440559 scarabic Tue, 19 Aug 2008 03:10:48 +0000 http://www.techcrunch.com/?p=21167#comment-2440559 Thanks Jason but that's not working. I see that you can do that for accounts that are still valid and can be found by Mint. But once Mint fails to connect to an account (in my case because it's closed - no longer there) Mint defaults to a message reading: "We could not find your account. Learn more about this error? Cancel | Okay" The "edit" button is gone. So perhaps it's just a UI oversight. How about re-enabling "edit" for accounts that can't be connected to? Thanks Jason but that’s not working. I see that you can do that for accounts that are still valid and can be found by Mint. But once Mint fails to connect to an account (in my case because it’s closed – no longer there) Mint defaults to a message reading:

“We could not find your account.
Learn more about this error?
Cancel | Okay”

The “edit” button is gone. So perhaps it’s just a UI oversight. How about re-enabling “edit” for accounts that can’t be connected to?

]]> By: scarabic http://www.techcrunch.com/2008/08/18/mint-freshens-up-with-a-new-design/comment-page-1/#comment-2440555 scarabic Tue, 19 Aug 2008 03:07:04 +0000 http://www.techcrunch.com/?p=21167#comment-2440555 I agree with you in spirit: I almost never write checks anymore. But my point there is that fraud has been around a long time and these aren't new problems. People react to Mint like it'll overturn their nicely locked-up life, but I suspect in most cases we've all got a fair amount of exposure out there already. I agree with you in spirit: I almost never write checks anymore. But my point there is that fraud has been around a long time and these aren’t new problems. People react to Mint like it’ll overturn their nicely locked-up life, but I suspect in most cases we’ve all got a fair amount of exposure out there already.

]]> By: Jason Yiin http://www.techcrunch.com/2008/08/18/mint-freshens-up-with-a-new-design/comment-page-1/#comment-2440498 Jason Yiin Tue, 19 Aug 2008 01:15:27 +0000 http://www.techcrunch.com/?p=21167#comment-2440498 Hi scarabic, sorry to hear about your bad experience. Although it's true that you can't make a manual adjustment to an account, we definitely handle your situation. Just go to the accounts page and edit your account. You can mark it as "closed" and then it will show a balance of $0 while maintaining all your transaction history. Jason Yiin Software Engineer @ Mint Hi scarabic, sorry to hear about your bad experience. Although it’s true that you can’t make a manual adjustment to an account, we definitely handle your situation.

Just go to the accounts page and edit your account. You can mark it as “closed” and then it will show a balance of $0 while maintaining all your transaction history.

Jason Yiin
Software Engineer @ Mint

]]> By: nemrut http://www.techcrunch.com/2008/08/18/mint-freshens-up-with-a-new-design/comment-page-1/#comment-2440442 nemrut Tue, 19 Aug 2008 00:08:12 +0000 http://www.techcrunch.com/?p=21167#comment-2440442 btw, the redesign is just a bit to 'fluffy' for my taste and borders on vomit-inducing..sorry. btw, the redesign is just a bit to ‘fluffy’ for my taste and borders on vomit-inducing..sorry.

]]> By: nemrut http://www.techcrunch.com/2008/08/18/mint-freshens-up-with-a-new-design/comment-page-1/#comment-2440438 nemrut Tue, 19 Aug 2008 00:05:31 +0000 http://www.techcrunch.com/?p=21167#comment-2440438 'If you’re actually worried about Mint running off with your nest-egg, I guess you should start worrying that every cashier you’ve ever handed a paper check..' Actually the more serious concern is that their system will be breached by some hacker in Russia. There is certainly plenty of incentve to do so with so much personal information accessible per account. btw, who the hell writes cheks to cashiers anymore... ‘If you’re actually worried about Mint running off with your nest-egg, I guess you should start worrying that every cashier you’ve ever handed a paper check..’

Actually the more serious concern is that their system will be breached by some hacker in Russia. There is certainly plenty of incentve to do so with so much personal information accessible per account.

btw, who the hell writes cheks to cashiers anymore…

]]> By: Mint’s redesign is … numb http://www.techcrunch.com/2008/08/18/mint-freshens-up-with-a-new-design/comment-page-1/#comment-2440398 Mint’s redesign is … numb Mon, 18 Aug 2008 23:09:49 +0000 http://www.techcrunch.com/?p=21167#comment-2440398 [...] Techcrunch we find out that this redesign can boost the productivity up to 20%. Really ??? Don’t get me [...] [...] Techcrunch we find out that this redesign can boost the productivity up to 20%. Really ??? Don’t get me [...]

]]> By: scarabic http://www.techcrunch.com/2008/08/18/mint-freshens-up-with-a-new-design/comment-page-1/#comment-2440339 scarabic Mon, 18 Aug 2008 21:40:15 +0000 http://www.techcrunch.com/?p=21167#comment-2440339 I hope that the people making pish-posh comments about how stupid you have to be to give your bank info to a website have never bought anything online or written anyone in meatspace a paper check. I hope you have never used etrade or paypal, and that you have a team of lawyers monitoring everyone who's ever swiped your debit card. Once you take into account how exposed you already are, factor in standard protections offered against fraud (including not only your bank's features but - uh, the law), and try to think through a scenario whereby Mint could realistically vaccuum away several hundred thousand people's savings and escape scot-free... at that point the naysaying is what starts to sound pretty stupid. If you're actually worried about Mint running off with your nest-egg, I guess you should start worrying that every cashier you've ever handed a paper check to has all the info needed to rob you blind of every red cent. Nice redesign, but it looked fine before. No redress for my issue, above. Boo :( I hope that the people making pish-posh comments about how stupid you have to be to give your bank info to a website have never bought anything online or written anyone in meatspace a paper check. I hope you have never used etrade or paypal, and that you have a team of lawyers monitoring everyone who’s ever swiped your debit card. Once you take into account how exposed you already are, factor in standard protections offered against fraud (including not only your bank’s features but – uh, the law), and try to think through a scenario whereby Mint could realistically vaccuum away several hundred thousand people’s savings and escape scot-free… at that point the naysaying is what starts to sound pretty stupid. If you’re actually worried about Mint running off with your nest-egg, I guess you should start worrying that every cashier you’ve ever handed a paper check to has all the info needed to rob you blind of every red cent.

Nice redesign, but it looked fine before. No redress for my issue, above. Boo :(

]]> By: Mint - Redesigning For A Reason | Skidzopedia http://www.techcrunch.com/2008/08/18/mint-freshens-up-with-a-new-design/comment-page-1/#comment-2440332 Mint - Redesigning For A Reason | Skidzopedia Mon, 18 Aug 2008 21:26:17 +0000 http://www.techcrunch.com/?p=21167#comment-2440332 [...] normally isn’t big news, but what caught my attention is that Mint has been bucket testing various redesign formats with [...] [...] normally isn’t big news, but what caught my attention is that Mint has been bucket testing various redesign formats with [...]

]]> By: Jason M. Putorti http://www.techcrunch.com/2008/08/18/mint-freshens-up-with-a-new-design/comment-page-1/#comment-2440280 Jason M. Putorti Mon, 18 Aug 2008 20:11:07 +0000 http://www.techcrunch.com/?p=21167#comment-2440280 The new design has just gone live, you heard it here first. Thanks all for your enthusiasm. Feel free to give me any feedback. Jason M. Putorti Lead Designer, mint.com The new design has just gone live, you heard it here first. Thanks all for your enthusiasm. Feel free to give me any feedback.

Jason M. Putorti
Lead Designer, mint.com

]]> By: John http://www.techcrunch.com/2008/08/18/mint-freshens-up-with-a-new-design/comment-page-1/#comment-2440258 John Mon, 18 Aug 2008 19:37:35 +0000 http://www.techcrunch.com/?p=21167#comment-2440258 I actually use mint, it rocks. Minor bugs were around earlier, but it improves very quickly. I used Quicken for a while and this is much easier and "free-er". I actually use mint, it rocks. Minor bugs were around earlier, but it improves very quickly.

I used Quicken for a while and this is much easier and “free-er”.

]]>