Full Text Of AOL Email: XDrive, AOL Pictures, MyMobile And Bluestring To Shut Down
by Michael Arrington on July 24, 2008

Below is the full text of the email AOL EVP Kevin Conroy sent out to staff on July 14, outlining the reorganization of his product groups and announcing the “sunsetting” of XDrive, AOL Pictures, MyMobile and Bluestring.

This follows the news of budget cuts at AOL’s blogging properties earlier today.


At the start of this year I committed to providing frequent updates on the state of our business and our plans going forward. Additionally I have said that we will continue to evaluate our product portfolio and discontinue projects when necessary in order to focus our resources in the right areas. In that spirit, I want to give you an update on the essentials project, an exercise we undertook to help our organization focus on the things that will most effectively contribute to the financial health of our company.

There was a time at AOL when the strengths of our aggregate portfolio of products more than compensated for the weakness of an underperforming product. The realities of the industry and market shifts in online advertising no longer make that possible. Simply put, every product makes a direct impact on our bottom line. With two quarters behind us, it is fair to say that results across the AOL products team have been mixed. And while I expect 2008 to finish stronger than it started, the current situation is that some of our products are doing very well while some continue to struggle. Being responsible to our company and its financial goals means taking a very hard and honest look at each of our products and making the tough business decisions necessary to ensure the long term viability of AOL.

The changes described below are in no way a reflection of the hard work and creativity of the people who built and maintain them.

- Personal Media: Bluestring, Xdrive and AOL Pictures will be sunset. These consumer storage products haven’t gained sufficient traction in the marketplace or the monetization levels necessary to offset the high cost of their operation. We have found that building media management applications within the context of a social experience is a more rapid and effective way to grow the business. For example, today the Bebo audience is uploading over three million photos per day. To effectively grow the XDrive online storage business we would need to focus on subscription revenues vs. monetizing through advertising revenue, and this business model is not in strategic alignment with our company’s goals. We are exploring plans to migrate our users assets to ensure the best possible transition experience.

- MyAOL will complete its HP deployments by the end of October and will transform the MyAOL platform from proprietary to industry open standards. The team will provide ongoing platform maintenance support for our 70 plus HP partner sites.

- Mobile: We have decided to halt further investment in AIMWorld and will sunset MyMobile next year in order to focus on our core revenue producing products (ie, mail, messaging, portal and mapping). Along with these core products we will focus on developing for key devices like the iPhone and the Blackberry. We will also leverage open services through OpenMobile to engage third party mobile developers in order to create new applications and experiences, which will expand distribution without additional internal development costs.

- Video Portal: The AOL Video Portal has seen significant success in growing organic search traffic to about 15 million SEO referrals per month. That said, there is an opportunity to align resources throughout the company and grow advertising revenue by merging the video portal with AOL Programming Video Experiences to deliver a higher value product inside of the AOL Programming channels. The work to merge the two products is currently ongoing and will be completed in early Q4.

We are also aggressively seeking revenue growth opportunities and have identified the following areas as opportunities:

- Toolbar: Accelerate the distribution and monetization of toolbars to drive revenue derived from search and recirculation.

- Desktop: Develop and launch desktop software promotion push to drive increased ROI through the acquisition of new free software users.

- Mail: Increase effective monetization of mail while pursuing distribution opportunities to grow audience and engagement. Drive growth though new ad inventory (Quigo, etc.), ad packaging and sales strategy development, affinity and cobranding partnerships and open services.

- Truveo: Monetize the over 50 million UVs Truveo receives monthly through our O&O site and APIs through a phased approach including banner advertising on the site and monetization of the APIs.

The plans we are putting into place strengthen our position in the industry and improve the finacial health of our business. The evaluation of our product is based on ongoing monthly reviews of each product’s progress compared to our 2008 goals and the market outlook. It is fact based, not arbitrary. It goes without saying that we are all working in a dynamic and challenging industry, but I firmly believe that we can succeed by focusing on reveue opportunities and managing our costs. I hope that you will continue to stay focused and deliver your best work as we strive to continue the transformation of our company.

Responses

Trackback URL

Comments

I love how he says “will be sunset”. New/great term to me.

‘Sunset’ is actually a term applied to industries or businesses that are on the decline or have no foreseeable growth. Usually applied to industries on the cusp of obsolescence; in this case applied to failed ventures.

 
 

“These consumer storage products haven’t gained sufficient traction in the marketplace or the monetization levels necessary to offset the high cost of their operation.”

http://en.wikinews.org/wiki/Bl.....g_websites

“ResponseBase also used a list of 8 million e-mail addresses purchased from Xdrive for their newsletters”

Dear Kevin Conroy,

What happened to the revenue from selling off client email addresses?

http://answers.google.com/answ.....w?id=86317

ResponseBase actually has a name attached to it:

RESPONSEBASE, LLC
Agent for Service of Process
CHRISTOPHER DEWOLFE

MySpace made so much money. Did they stop buying?

What happened with that revenue stream?

BTW, I really think you should open source XDrive on SourceForge. It’s a waste of IP otherwise. Look at what Netscape did with Mozilla.

Duc Chau made mad cash with those 8 million XDrive addresses:
http://www.rubiconproject.com/.....t-the-team

“Before joining StrongMail, Duc was the lead developer at Responsebase where he redesigned and engineered the company’s next generation internal mailing system that was responsible for 90% of the company’s revenue.”

90% of their revenue came from email addresses XDrive sold his company.
And you guys went out of business? And they’re stinking rich?
Somebody got a raw deal. They should hire Duc to replace Conroy for sure. Then they’d be on the sticking end.

“We have found that building media management applications within the context of a social experience is a more rapid and effective way to grow the business. For example, today the Bebo audience is uploading over three million photos per day. ”

Not to throw sand in his face, but Bebo is #116 on Alexa’s top 500, and Rapidshare.com is #12
http://www.alexa.com/site/ds/t.....ode=global

Bebo is not even on the first page and has steadily been losing traffic.

Google reveals the true reason XDrive failed
http://www.google.com/search?q=xdrive+complaints

That besides the fact that they were selling people’s addresses wholesale back in 2003. They have a very sordid history of complaints against them online.
Chris DeWolfe was the Vice President of Marketing at the company. It wasn’t quite the same after he and Tom left according to reports.

 

thanks for this insightful investigation

 
 
 

bebe is the next one that’s going to go down … $800M write off soon …

 

I like Conroy. He seems upfront and honest, certainly more so than most execs. The fact is that AOL has a long tradition of never killing off anything… hell there are cases where products/features were only available to internals and we were forced to cont. to support them. It’s nice to see some one calling a pig a pig and sending them off to slaughter. Xdrive wasn’t a compelling product, it just wasn’t…

Kevin Conroy is the single individual doing the most damage at AOL these days. He is not a product guy, and based on his track record, not a marketing guy either. Everything he has touched at AOL (Broadband, SEO, products) has withered and died.

It shouldn’t have taken a genius to know that Bluestring was one of the most poorly conceived and even more poorly executed consumer experiences in the history of the web.

Conroy doesn’t have a clue what to do or where to focus, and as long as he’s calling the shots, AOL will continue to disintegrate.

Please God let MSFT or YHOO buy us and put us out of our misery… and Conroy out on the street.

 
 

AOL should acquire Zooomr for cheap and integrate AOL pictures and bluestring into it.

Xdrive closing makes sense.

I am surprised about MyMobile though - I can’t imaging R&D costs being too high for this service, which hasn’t taken off because the market hasn’t fully developed yet.

 

if they can’t get myaol to work, not sure if they can survive in the portal business and at that point their entire ad supported audience strategy is questionable.

 

It would be great if they open-source Xdrive instead of “sunsetting” it.

 

I think I am going to sunset my girlfriend tonight and sunrise another one.

 

Those email addresses were sold as part of a fire sale after the initial rounds of VC ran out for xdrive….right before they went bankrupt.

Chris and Tom left because everyone was leaving as the company ran out of money. Chris and Tom are spammers and should be viewed with contempt.
MySpace was dumb luck on their part as they needed to get out of response base because of CAN-SPAM.

 

What’s amazing in all of this is that Platform-A, AOL’s ad business, is doing great. At least according to them. They issued a press release late yesterday talking about how awesome Platform-A’s Advertising.com property is doing. How’s that for timing?
http://www.imediaconnection.com/news/20063.asp

 

I wish they would have given a date on the “sunsetting”- Developers should get a timeframe for how long they have to write exporter apps before the services disappear. Obviously this doesn’t apply to XDrive, but services like AOL Pictures.

 

Its Really stupid for AOL to close X - DRIVE. I suppose xdrive is one of the excellent online storage products .Guess the management is marching towards thier own grave. This shows clearly that AOL is slowly vanishing and it looks like the day is not too far !! So who is next yahoo or Google?

 

Xdrive users: ADrive.com offers Free 50GB of Online Storage & Backup. Try us!

Upload your files now to ADrive to avoid having your important files and photos deleted from Xdrive. We understand the importance of your files and your decision on choosing the right online storage & backup provider. Give us a try. You can trust us with your files and will enjoy using our service.

Our Basic 50GB plan is free and includes features such as: 50GB online storage & backup, online document editing, and file sharing among other useful tools.

We also have additional storage plans available, so you can select a plan that best meets your needs. Our enhanced storage plans start at only $6.95/mo.

Visit http://www.ADrive.com to learn more about our storage plans. We have plans with up to 1TB of storage! Try ADrive today.

ADrive.com
Revolutionizing Online Storage & Backup

 

Hello,

Somehow i’m not able to sign in for a free X-drive account. What is the matter? i can’t get the right security code although i see it clearly in the picture. I even tried listening to the code by pressing audio.. but still nothing

Geez. We’re having the same problem. I tried to type the code so many times but the form kept returning me error messages. I’m sure that I typed the code correctly anyway. Oh well.

 
 

Leave Comment

« Back to text comment

Commenting Options

Enter your personal information to the left, or sign in with your Facebook account by clicking the button below.

Alternatively, you can create an avatar that will appear whenever you leave a comment on a Gravatar-enabled blog.