Comments on: Mining Crowd Feedback For The Gems

By: OMG

OMG — Wed, 16 Jul 2008 15:11:57 +0000

Free movie passes and marketing for Seesmic. That’s all TechCrunch is these days. It’s like you’re not even trying to be objective and cover interesting tech issues anymore. I guess that’s you’re prerogative, but seems like you’re opening the door for other players. You’re certainly getting less of my time from now on.

By: Joel Fiser

Joel Fiser — Wed, 16 Jul 2008 15:11:26 +0000

In my experience, most Flash haters are HTML Developers who fear for their jobs. They are a small but vocal group. They may have tried to learn ActionScript – but couldn’t quite get their heads around a real programming language.

They desperately cling to the past with long-ago debunked claims that Flash is not SEO friendly, etc.

The author of this piece says “ditch the Flash interface and fast”.

Why?

By: Dave

Dave — Wed, 16 Jul 2008 14:04:55 +0000

Fluff piece… you guys are constantly pushing seesmic now.

By: Ryan Graves

Ryan Graves — Wed, 16 Jul 2008 14:00:54 +0000

I think Loic is doing all the right things, I’m an active Seesmic user and really enjoy watching and learning from how Loic transparently runs his company.

By: Tobias

Tobias — Wed, 16 Jul 2008 13:56:38 +0000

I think its comedy to call the people that make this shit “visionary”. If they have a viable business then great, I give them props.

Visionary? What about Seesmic is truly visionary?

By: Vishal

Vishal — Wed, 16 Jul 2008 13:14:23 +0000

@arrington – get in touch with me if you need the mobile app ported to 700+ mobile devices. we’ll help you get to market quickly. take a look at http://www.theportinglab.com

By: Steven Colbert

Steven Colbert — Wed, 16 Jul 2008 08:22:08 +0000

sometimes i just can’t bear the stupidity of so-called “journalists”. seriously.

1) “Live video chat on your mobile phone, for instance, could revolutionize the way we communicate.”

Really? isn’t that what MSN messenger, Yahoo and Skype are already offering? how is that new? get a wifi connection and start video chating tomorrow on your iphone already. how is seesmic innovating here?

—————

2) ditching flash? bunch of stupid conservative asses. fyi, now flash allows deep-linking. you know what that means??? yes, SEO, social networks with direct links towards profiles etc… you name it. thus cut the bullshit with ajax. ajax is a nightmare when it comes to cross browser compatibility. lot of bugs in both FF and Opera. Take a website like Jogli for instance. Their website doesn’t even work in Opera because of ajax issues, while opera is so popular in europe and there 45 million cellphone users with opera-mini installed. so cut the crap already, FLASH is the best platform today, because it is 100% cross-browser compatible and now allows deep-linking.

By: Loic Fan

Loic Fan — Wed, 16 Jul 2008 02:40:18 +0000

Loic is a really nice guy, but come on. The site’s numbers are so low (0.00026%) http://www.alex...ils/seesmic.com makes you wonder what the numbers would be if Techcrunch didn’t push it every other week?

By: Loren's Mom

Loren's Mom — Wed, 16 Jul 2008 01:20:12 +0000

That’s hilarious that they had to wade through a whole lot of videos to get user feedback and then type up summaries of each so they could keep it all organized. Or did they make a spreadsheet where each cell was a video? The written word exists for a reason and there are some tasks to which it is better suited than a talking head.

Anyhow, I’ve never used seesmic but I can only assume people are complaining about menus and navigation etc. being in flash and not the video player. Or are people itching for Real, Windows media player, QuickTime or Java???

By: Martin

Martin — Wed, 16 Jul 2008 01:17:25 +0000

Feedback is good and important but I agree with the quotes from 4 & 6. In my experience people are good at suggesting things to perfect the current application/software but bad at suggesting things that will bring in more users or taking it to the next level.

By: jack

jack — Wed, 16 Jul 2008 01:07:56 +0000

I thought they already got rid of the flash interface. The last time I’ve been there I got a html-flash mixed that was soooo much better than the flash-only version!!

By: The Pied Cow » Blog Archive » seesmic asking for feedback

The Pied Cow » Blog Archive » seesmic asking for feedback — Wed, 16 Jul 2008 00:51:55 +0000

[...] http://www.tech...k-for-the-gems/ [...]

By: Pete

Pete — Wed, 16 Jul 2008 00:51:16 +0000

Steve Jobs: “A lot of times, people don’t know what they want until you show it to them.”

By: aandarian

aandarian — Wed, 16 Jul 2008 00:47:24 +0000

Why the Flash hate?

By: anthropocentric

anthropocentric — Wed, 16 Jul 2008 00:34:33 +0000

Henry Ford: “If I had asked my customers what they wanted, they would have said a faster horse.”

BusinessWeek: “Customers don’t envision the future, they inform the present”

By: Peter Urban

Peter Urban — Wed, 16 Jul 2008 00:31:50 +0000

Good job. Asking your users is the way to go. That’s why we take the phased approach with SmibsNet and Doorbell. We learn from our current users, improve and then let the next batch in. That way we don’t hear the same complaints over and over and new users have a better experience.

By: Jeff Crites

Jeff Crites — Wed, 16 Jul 2008 00:26:18 +0000

All you have to do is ask … well, then sort and manage and prioritize and plan and implement after the flood of feedback comes in.

But ask, and ye shall receive from consumers. (one of the Open Innovation commandments for business)

By: Jon

Jon — Wed, 16 Jul 2008 00:10:15 +0000

Smart CEO… asking the customer what they want to improve a system is usually a win-win situation and also a fantastic way to build user loyalty!

Jon
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