Comments on: Nielsen: iPhone In Fourth Place Among Smartphones, First In Customer Satisfaction (Not For Long)

By: Android and iPhone ring the changes - is the mobile web dead? — ZuluZulu

Android and iPhone ring the changes - is the mobile web dead? — ZuluZulu — Wed, 24 Sep 2008 15:06:32 +0000

[...] the iPhone users push up the aggregate use of the internet on phones dramatically. In fact they are 5 times more likely to use the internet than other phone [...]

By: jdragon

jdragon — Mon, 14 Jul 2008 03:33:45 +0000

Just got my iPhone 3G. Love it! It’s awesome! Activation went as smooth as silk and these iphone apps are pretty damn c00l!

By: redallmango

redallmango — Mon, 14 Jul 2008 02:11:08 +0000

tom black pets all see stay joke night go joke australia joke

By: Ryan

Ryan — Sat, 12 Jul 2008 19:37:36 +0000

Reports of hardware defects hitting the net. Customer satisfaction rating might go down even more.

http://www.appl...ay-to-a-recall/

By: Joe T

Joe T — Sat, 12 Jul 2008 17:34:44 +0000

Is TechCrunch becoming IPhoneCrunch?

WAY too many (rather trivial and useless) pieces on the iPhone… And on Facebook widgets and Google, too!

By: Martin Edic

Martin Edic — Sat, 12 Jul 2008 17:12:40 +0000

I’d like to see the ‘Apple screws up launch story’ AB-ed against the ‘RIM downtime’ stories. They have a completely unacceptable amount of downtime for a business-critical service. And I’d like to see any other business (MS for example) pull off a global launch the size of yesterday’s without having some problems.
The coverage is overdone and the ‘journalism’ is not too hot.
You guys can and should do better.

By: iPhone mania « Kelly Chapman’s Blog

iPhone mania « Kelly Chapman’s Blog — Sat, 12 Jul 2008 13:53:55 +0000

[...] have numbers on iPhone users as they exist today. Stay posted. Possibly related posts: (automatically [...]

By: Dean

Dean — Sat, 12 Jul 2008 13:47:06 +0000

Waiting for the iChip implanted in our heads for mobile, computer, and over all higher IQ.

By: Nog geen Iphone, maar wel even meedoen met de hype… « Indeboks

Nog geen Iphone, maar wel even meedoen met de hype… « Indeboks — Sat, 12 Jul 2008 09:16:15 +0000

[...] hier het volledige artikel in de [...]

By: Tyler Wright

Tyler Wright — Sat, 12 Jul 2008 07:06:46 +0000

My new Blackberry Curve is sooo frustrating and the UI is not optimal. I shoulda waited…

By: Kodėl man nereikia Windows kišenėje? : nežinau.lt

Kodėl man nereikia Windows kišenėje? : nežinau.lt — Sat, 12 Jul 2008 06:24:22 +0000

[...] naujas drąsuolis, grasinantis Windows pirmavimui delninukų ir išmaniųjų telefonų rinkoje (lyderis – HTC su 25,2% rinkos. Blackberry turi 23,4%, Palm – 19,3%, iPhone – 11,6%), kai tuojau pat jį puolama „gesinti“ 10-ies priežasčių [...]

By: Rajiv Singh

Rajiv Singh — Sat, 12 Jul 2008 05:33:26 +0000

And according to Rubicon Consulting’s survey, 75% of iPhone buyers are dumbass Mactards.

By: mark

mark — Sat, 12 Jul 2008 05:02:55 +0000

Screw Nielsen AND their outsourced data. Screw the jesus phone, too.

By: Kyle

Kyle — Sat, 12 Jul 2008 02:56:37 +0000

I doubt today will hurt their first place lead in satisfaction.

Launches rarely impact people, especially new customers because they’re then enamored with what they got when it works.

By: Loren Feldman

Loren Feldman — Sat, 12 Jul 2008 00:01:38 +0000

Yessss, more information about the iPhone.

By: Peter Urban

Peter Urban — Fri, 11 Jul 2008 23:50:28 +0000

1st IPhone in canada {seesmic_video:{”url_thumbnail”:{”value”:”http://t.seesmic.com/thumbnail/lWANDfOU5m_th1.jpg”}”title”:{”value”:”1st IPhone in canada ”}”videoUri”:{”value”:”http://www.seesmic.com/video/3iCMKwFE1c”}}}

By: Jonathan

Jonathan — Fri, 11 Jul 2008 22:40:45 +0000

I for one would like TC to figgin’ SHUT UP about the iPhone and write about something that perhaps 99% of all other tech blogs are covering. Sheeeep! Baaaaa! Baaaa!

By: La semacna (05-11/07/2008) » Gum Valencia

La semacna (05-11/07/2008) » Gum Valencia — Fri, 11 Jul 2008 22:35:48 +0000

[...] Y en Nielsen nos comentan que el iPhone (no el 3G) es el cuarto entre los smartphones y el primero en satisafacción del cliente al menos por ahora, porque no han encuestado a los que lo han comprado hoy. [...]

By: Elove

Elove — Fri, 11 Jul 2008 22:35:33 +0000

Guys – Enough with the excessive focus on the iPhone.

By: Shana

Shana — Fri, 11 Jul 2008 22:35:12 +0000

@Martin_Australia

I feel your pain. I’m sure your rant will make the difference.

But please show me one tech-related website on the Internet that doesn’t have several iPhone or Apple related articles in the last 48 hours. It is newsworthy, if not to you. If you are truly riled up please make the case that the entire Internet is going iPhone overboard… it is not just TechCrunch.

Also, see post #6 when comparing phones. For those few things that your phone does better, their is a longer list of things that it does not do at all.

By: Lenen met BKR

Lenen met BKR — Fri, 11 Jul 2008 22:29:14 +0000

My iPhone which I imported to Europe broke down after 2 weeks. Since it wasn’t possible to repair it here I had to wait until this week. Apple is taking care of it now though, free of charge!

By: Martin_Australia

Martin_Australia — Fri, 11 Jul 2008 22:24:52 +0000

C’MON ENOUGH ALREADY with articles on the bloody iPhone 2.0!!!

Are the writers at TechCrunch being paid by Apple because the obsessive amount of articles on here relative to Apple’s market share or even their forecast market share is ridiculous!!!!!

My HTC Diamond with HPDSA 3.5G is faster than the new iPhone has better WiFi and GPS, double the screen resolution and has other features which the iPhone doesn’t but what other mobiles have had for the past 14 months.

I can also buy 3rd party applications without being locked into an Apple online store and can buy it unlocked.

So, either give other phones the same coverage or CUT IT OUT ffs!

By: iPhone sucks

iPhone sucks — Fri, 11 Jul 2008 22:18:46 +0000

I had my iPhone for about 2 weeks and I decided to sell it because it doesn’t do what I want it to do. The touchscreen has delay and trying to work with the phone with a slide moving is bad interface design. When I use my finger without the option for a keypad dirty my screen and I can’t clean it. I had a scratch on the screen when my kid played with it. I didn’t find the browser nor the photo features all that great. Taking pictures create poor low light resolution. Other people I talked to told me, they had a great experience and it’s unlike my experience. I don’t know about other people but to me, this phone doesn’t deserve my money.

I was not happy that I had to lose about $100 to sell the device.

By: Jonathan

Jonathan — Fri, 11 Jul 2008 22:15:27 +0000

It appears that “market share” here refers to # of devices in use. Given the long history of HTC, RIM, and Palm it would be expected that these would have higher “market share” numbers when measured this way.

A more interesting statistic would be % of devices purchased last quarter. I believe this is the pie chart Apple displayed at the January Macworld with RIM at ~40% and Apple trailing in the #2 spot at ~30%. With the recent price drop, it should make the race much closer if not Apple taking over the top spot.

By: Mdnetguru

Mdnetguru — Fri, 11 Jul 2008 22:11:32 +0000

To summarize… I am a very satisfied customer.

And those numbers are very likely to change, and soon, based on how many of my co-workers laid out of work today to go stand in line to get the 3G. I’d be curious to see the numbers tomorrow, as they will be very different than the numbers of posted above.