I am going to sue the company for damages. Or at least file a civil suit with the owners.

11.8. Limitations of Liability.
NEITHER WE (AMAZON WEB SERVICES) NOR ANY OF OUR LICENSORS SHALL BE LIABLE TO YOU FOR ANY DIRECT,INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) IN CONNECTION WITH THIS AGREEMENT, INCLUDING, WITHOUT LIMITATION, ANY SUCH DAMAGES RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SERVICES; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES; OR (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR CONTENT. IN ANY CASE, OUR AGGREGATE LIABILITY UNDER THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU TO US HEREUNDER FOR THE SERVICES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

NIRVANIX PROPERTIES ARE PROVIDED BY NIRVANIX ON AN “AS IS” AND “AS AVAILABLE” BASIS. NIRVANIX MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE WITH RESPECT TO NIRVANIX PROPERTIES. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF NIRVANIX PROPERTIES IS AT YOUR SOLE RISK. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, NIRVANIX DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, QUIET ENJOYMENT, AND ANY IMPLIED WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR USAGE OF TRADE. NIRVANIX DOES NOT WARRANT THAT NIRVANIX PROPERTIES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THEY WILL BE ACCESSIBLE ON A PERMANENT BASIS OR WITHOUT INTERRUPTION OR THAT THE DATA YOU STORE IN ANY SERVICE ACCOUNT WILL NOT BE LOST OR DAMAGED.

NIRVANIX WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM YOUR USE OF, OR INABILITY TO USE, NIRVANIX PROPERTIES, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION LOST DATA, BUSINESS OR ANTICIPATED PROFITS. CERTAIN JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, AND SO SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU.

THIS LIMITATION OF LIABILITY DOES NOT APPLY TO LIMIT NIRVANIX’S LIABILITY FOR DEATH OR PERSONAL INJURY TO THE EXTENT ONLY THAT IT ARISES AS A RESULT OF THE NEGLIGENCE OF NIRVANIX OR OF ITS EMPLOYEES, AGENTS OR AUTHORIZED REPRESENTATIVES.

http://www.youtube.com/watch?v=iURDe5O4Fho

I just found out today about the media max/link up name change and everything else. I uploaded hundreds of files when it was media max. I wasn’t notified about the change. My username/password are “not valid” so does that mean that even before the August deadline that all my files are gone? If you know of anything I can do please advise–the files are years of pictures and other info from an old computer.

Am I wrong that no matter how bad the database gets the files are still sitting there.

I would like to know who is in control of the Mediamax front end. That was finally working well before the tlu change. All the more frustrating when you think they got it right and then one day it all disappeared.

Are there no efforts to sell the assets to another storage company.

All the pro-Nirvanix posts completely ignore the fact that the messing up of the data was CAUSED by Nirvanix engineers. True it was probably caused in the process of splitting up the entity, but it was Nirvanix’s fault that started the demise of Mediamax.

Once that happened, I’m sure the investors basically said. Well Steve, here’s the key, try to do what you can… we’re a “separate” company now.

PS-Seems all of the negative posts on this site are from Venture Capitalists who cant fess up to the fact that they lost their investment or disgruntled ex employees.. Just a thought.

What happen to the Mediamax frontend.

If the files were not transfered to tlu couldn’t mediamax be restarted.

If the problem is the tlu front end isn’t there still a way to search for files. Say users knew the file names of their missing files.

Does Niranix know where all the mm/tlu files are. Wouldn’t they want to freeze this data in case someone buys tlu.

I am just trying to find some workable solution for people like myself who no lost valuable files (please do not lecture me on multiple backups).

TheLinkUp (TLU) built their applications using Nirvanix as a back end
storage platform, connecting their application to our service through
an API. Without the TLU application, and its database which maps
users to their files. The same is true for any application
interaction with back end storage and is not unique to TLU.

As has been noted by many TLU users, many cannot either find their
files or have found that other TLU files are in their accounts. This
isn’t a physical storage issue but rather TLU has somehow corrupted
their database in the build or deployment of the TLU application.
Unfortunately, as we are completely separate companies, Nirvanix has
had no control over the build, deployment or management of the TLU
application nor will we when it is shut down on August 8th, 2008.

For the benefit of TLU customers, Nirvanix has agreed to extend its
data services to TLU, at no cost, so that files that are in TLU system
can be retrieved during the period stated on their site. After the
TLU application ceases, there will be no way to access the files.

What are you talking about? Do you realize that for the first two and a half years of Streamload there were only 3 people in the entire company (I was one), and we are all still close friends today.

I think you are a troll looking to deflect blame on to others.

All the cries of how the hands of MediaMax or TheLinkup or Streamload were tied, speaks volumes about how the entire transaction took place, but more importantly, how future transactions will most likely mirror those that have already occurred. Both hands knew exactly what the other was doing, and I wouldn’t be surprised if criminal investigations are underway based on the amount of complaints one can find over double billings and unjustified billings, without recourse or resolution.

The claim by John Hood that user files of MediaMax and TheLinkup are now in the possession of Nirvanix is the most telling of all as to how these organizations are inextricably linked. The conduct of these so-called professionals is shameful and corrupt and has not gone unnoticed. While Nirvanix may still be financially afloat it is most likely a question of time before this service bears the telltale signs of mismanagement, irresponsible spending and corrupt or even criminal practices. If I were an investor and saw the behavior engaged in with one organization by the same players of the other, I would have my pockets securely under lock and key as it relates to any future investment. There are many other and more worthy investment projects floating around in the world.