Archive for June 23, 2008
Jaxtr Finally Enables Out-of-Network Calling, Raises $10 Million
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by Jason Kincaid on June 23, 2008

Jaxtr, the online VoIP service that also offers a social network, has launched out-of-network calling that will allow users to call phone lines around the world. The new service will allow users to call family and friends (even non-members) from their own phones for a fraction of the costs associated with traditional long distance calling. The company has also raised a $10 million Series B funding round led by Lehman Brothers Venture Partners.

To use the service, users need to enter each international number they’d like to call on the site, which generates a unique local number for every contact. From then on, they can simply call the number from their phone as they normally would. The initial setup seems like a bit of a hassle, but it is significantly easier than using a calling card every time you need to place a call. Rates vary by country, and are generally much cheaper than standard call fees (many also appear to be lower than those found on similar VoIP services).

The site is also introducing “Premium Memberships”, which offer digital voicemail through email and customized contact pages. These premium memberships are actually free, but are only granted to active members (the site declined to specify what exactly was needed to attain ‘active’ status). Members who don’t qualify as “active” should be able to purchase premium membership in the near future.

These new features, especially the out-of-network calls, make Jaxtr increasingly competitive with other VoIP operators like Jajah, which has a number of very similar features. And while there might not be much that differentiates the two companies from each other, it is important to note the massive market for international calls, which can certainly support more than a few similar services.

John Adams’ New Job: Fix Twitter
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by Michael Arrington on June 23, 2008

John Adams, Twitter’s new Ops Engineer (and apparently a descendant of the guy from the HBO series), said in a Twitter message today (where else) that he’ll soon be working to “fix twitter.”

While I’m guessing that isn’t exactly how Twitter would like to have him describe his new job, we wanted to know more. So TechCrunchIT’s Steve Gillmor put a camera in his face and made him talk (link to video is here). Interview above, although he tones down “fixing twitter” to “working with the team to solving their problems”. Good luck John, and thanks for being such a good sport with the interview.

I spoke with Twitter co-founder Biz Stone about Adams’ hire via email this afternoon. He begins on July 7, Biz says, and has worked previously at Apple, Inktomi, iFilm and others as a security and network engineer. They’ve also hired Rudy Winnacker from Google, where he has been a systems engineer for the past five years.

New Home Page Unveiled At Yahoo AU
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by Michael Arrington on June 23, 2008

Jerry and Sue are still silent on the exec departures and rumored reorganization at Yahoo HQ, even as the stock price continues to tumble day after day.

On the upside, though, from what we hear testing on the new logo is going well, and Yahoo Australia unveiled a new beta home page earlier today. Take the tour here. I actually like it.

Microsoft’s First Step In Accepting OpenID SignOns – HealthVault
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by Jason Kincaid on June 23, 2008

Over 16 months after first declaring its support for the OpenID authentication platform, Microsoft has finally implemented it for the first time, allowing for OpenID logins on its Health Vault medical site. Unfortunately, Health Vault will only support authentication from two OpenID providers: Trustbearer and Verisign. Whatever happened to the Open in OpenID?

The rationale behind the limited introduction is that health is sensitive, so access should be limited to the few, most trusted OpenID providers. It certainly makes sense, but it also serves to underscore one of the problems inherent to OpenID: security.

The text-based passwords found scattered across the web simply aren’t very good for protection. We’ve heard countless tales of hacked or phished passwords leading to identity theft – what happens when a user’s entire web presence (including financial and health data) is tied to a single password? It’s a recipe for disaster.

To remedy the issue, a number of companies have come up with different ways to improve security. Trustbearer requires users to provide a physical ID “token” to verify their identity (users can order a $40 USB stick if they don’t already have one of the acceptable ID cards). Vidoop offers a free browser-based image authentication system that uses advertising to generate revenue. And so on.

With every new security measure comes a new, subjective, stratification of the system. The promise of OpenID is a platform that “eliminates the need for multiple usernames across different websites, simplifying your online experience.” But by only accepting “secure” OpenID providers, Microsoft has demonstated that this system is by no means unified in its current form. Soon users will need to remember their “secure” OpenID, along with their “normal” credentials. And what happens when another provider comes along with an “uber-secure” ID, forcing users to remember yet another login?

There are a number of companies besides Microsoft that could be criticized for their slow or poor implementation of OpenID – Google, which has become an OpenID provider through its Blogger property, has yet to implement the platform on any of its flagship services. But it seems that the platform itself may be even more deserving of scrutiny. What good is a unified login when its default form will only be accepted on the least private and secure sites?

1.5 Million Australian Students Dump Outlook/Exchange For Gmail
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by Michael Arrington on June 23, 2008

Google just took away one of the world’s largest Outlook/Exchange installations for 1.5 million students at Australian schools, and replaced it with Gmail. More information is here.

The cost savings are substantial. The Outlook/Exchange platform involved a AU$33 million contract and took four years to go live, although it’s unclear why it took so long. The Gmail/Google Apps rollout, which is being completed by subcontractors, will cost just $9.5 million and should be live by the end of 2008. User storage will increase from 35 MB to 1 GB.

This is being called the largest single deployment of Gmail in the world, we’ve emailed Google for a comment.

If You’re Going To The Angelina Jolie Wanted Screening, Get Your Butt Over There
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by Michael Arrington on June 23, 2008

Wanted Exclusive Trailer HD

If you were one of the quick ones and got a ticket to the Angelina Jolie/Wanted screening tonight in San Francisco, drop everything and get on over there, ’cause it starts at 7:30 (the team will start handing out tickets at around 6:30). My guess is most of the people on the wait list will get in as well, but my apologies if you head over and are turned away.

Centrif Tries To Mix Bookmarking With Ask.com
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by Jason Kincaid on June 23, 2008

There are few things more satisfying than asking a search engine a question and immediately getting an answer. No weeding through Wikipedia entries. No sifting through spammy links. Just give me what I want to know.

For years sites like Ask.com and Google have offered this feature, but only for purely factual information – things like “What is the longest river on Earth?”. But try asking “How do I bait a fishhook”, and you’re left to fend for yourself.

Centrif, a new site that just launched in public beta, is looking to change this by offering a service that acts like a mix between a bookmarking service and an online reference guide.

Instead of indexing the internet, Centrif relies on user submissions to determine the best answers to each question. As they find informative pages across the web, users are invited to share their discoveries (along with the questions they answer) with others. Users can add pages to Centrif’s index using a bookmarket, a Firefox extension, or through the site itself.

Later on, users can ask questions at Centrif’s main site, which draws from these previously bookmarked pages. Questions that have been answered multiple times will have their links ranked according to their popularity, presumably allowing the most authoritative answers to rise to the top.

Unfortunately, the site still has some obvious shortcomings that severely handicap its utility. For one, the search will only find a match if every word in a query is included in a result’s description. A search for “What is James Bond’s favorite car” would not pull up a page that had been tagged “What is James Bond’s car?”, because the word “favorite” wouldn’t match. The site doesn’t have a synonym dictionary either, which makes searching even more difficult.

Beyond these search issues, Centrif simply doesn’t have many answers yet. The site is going to have serious trouble with the “chicken and the egg” problem – until it builds up a comprehensive database, few people will have a reason to use it. And it doesn’t have much to offer as a pure bookmarking tool either – there are plenty of mature competitors like delicious that have much more to offer.

Diller Repackages IAC’s Ad Network, Everyone Thinks It’s Something New
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by Erick Schonfeld on June 23, 2008

Barry Diller’s InterActiveCorp announced a minor enhancement to the demographic and behavioral ad targeting available across its sites today—something it is calling “Audience Cubes.” Advertisers can now run ads targeted at different demographic slices including 18 to 34-year olds, sports fans, homeowners, and parents on 26 IAC sites (Citysearch, Evite, Match.com, Ticketmaster, and others). Judging from the coverage the announcement received, though, you would think that IAC just launched an entirely new ad network.

Some typical headlines:

Diller Fashions IAC Ad Network(Ad Age).

InterActiveCorp launches ad network, including for brands it’s ditching (Cnet).

Separate, Yet Together: IAC Creates Ad Network With Its Split Businesses (paidContent).

IAC To Bind Spin-off Companies In Ad Network (Silicon Alley Insider).

Sounds good, except that IAC has been selling ads across this very same ad network for the past three years. It’s called IAC Advertising Solutions. Maybe nobody noticed.

The company consolidated the ad serving technology from all its properties last year on Microsoft’s Atlas, and even before then was selling ads across the network. The news that this ad network will remain intact even once IAC splits into five separate companies is not really news.

And the fact that IAC is just now turning on some extra behavioral targeting capabilities is not that big a deal. Every advertising network is doing that. Even Yahoo.

(Photo by endolith).

TechCrunching The Enterprise: TechCrunchIT
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by Michael Arrington on June 23, 2008

We just launched TechCrunchIT, our newest property, with editors Steve Gillmor and Nik Cubrilovic. The site is focused on the enterprise tech space – all the software, technologies, standards, platforms, etc. that help companies do their thing, and form the building blocks of the products we feature on TechCrunch, MobileCrunch and our other blogs.

TCIT will be a lot like TechCrunch in editorial and content style – a range of enterprise-related news and analysis including applications, open standards, platforms, cloud computing, microenterprises, customer experience, legacy enterprise, social media, information management and software among other subjects. They aim to promote an understanding of emerging and existing enterprise technologies and products and to analyze their commercial, social, and consumer impact.

Make sense? If it’s not clear where the line is between TechCrunch and TechCrunchIT, perhaps my muffler analogy will help. A frequent debate on the Gillmor Gang is over the importance, or at least the interestingness, of end user/consumer products (think YouTube) v. the technologies that allow those products to exist (in YouTube’s case, Adobe Flash). I personally think the YouTube’s of the world are more interesting, and I refer to those products as “Ferarris.” All the technology that goes into making those Ferarris I refer to as “mufflers” (the enterprise guys hate that, which is why I keep doing it).

Basically, TechCrunchIT is a blog about the mufflers. And Steve and Nik are going to do their best to keep you entertained while reporting every important development in the muffler market.

Quite often there will be cross coverage between the blogs when we think a particular story will interest both sets of readers. Also, Steve and Nik will continue to occasionally write here on TechCrunch. You may even see me hop over to TechCrunchIT once in a while to write a post or two.

We have two terrific sponsors right out of the gate – Microsoft and Sun. Thanks to both of them for believing in us as we get started with TechCrunchIT. There are still a few bugs on the site, so bear with us as the paint dries and everything settles down. But if you hurry over there now, you’ll see some live coverage of the Salesforce/Google event in San Francisco today.

Top 100 Advertisers Shifted $1 Billion To the Web Last Year At The Expense Of TV And Newspapers
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by Erick Schonfeld on June 23, 2008

The top 100 advertisers in the U.S., who represent 41 percent of total advertising spending, shifted about $1 billion last year from TV and newspapers to the Web. An analysis from Ad Age shows that overall media spending in “measured” categories (TV, print, radio, Web) by the top 100 advertisers was flat in 2007, with 0.3 percent growth to $61.3 billion. But spending on Web display ads rose 33 percent to $4.2 billion. The article notes:

Put another way, these top-tier marketers increased measured internet spending by $1 billion; slashed newspaper spending by $674 million; and cut TV budgets by $406 million.

This is yet one more piece of evidence that dollars are flowing from traditional media to the Web. The analysis is based on data from TNS Media Intelligence for 2007. TNS only measures display advertising, and not search.

The big question is whether the recession that has already hit some categories of advertising will hit the Web this year. Already, the growth of spending in display advertising slowed overall in the first quarter of 2008. And the Interactive Advertising Bureau showed a slight decline for all Web advertising (including search) to $5.8 billion in the first quarter, from $5.9 billion in the fourth quarter of last year.

Here is a table from Ad Age showing the breakdown in spending for the top 100 advertisers (the $44 billion in “unmeasured spending” includes things like direct marketing, in-store advertising, and other promotions, and is not included in the figures cited above):

Chat With Facebook Friends and Share Flickr Pics or YouTube Vids On Your Phone With Jibe Mobile (Invites)
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by Erick Schonfeld on June 23, 2008


There are plenty of ways to upload photos and other content from your phone to the Web. But the premise behind Jibe Mobile is simply to be able to use your phone to share social media already on the Web with your friends, whether they are online or out with their phones. The service is launching today in private beta. We have invites for the first 300 people to sign up here.

Jibe is a Website, a mobile app, and a Facebook app. It lets you import your Facebook friends as contacts, or invite your own. Once you download Jibe’s mobile app to any Java phone (including ones from Nokia, Motorola, Samsung, and Sony Ericsson), you can text chat with any contact. I tested it on my Blackberry curve and it worked without a hitch.

In addition to the basic IM functionality, Jibe lets you send outs “shouts” (little emoticon-like avatars who say things like “What up Dude?”), share photos from Flickr, videos from YouTube, or stories from RSS news feeds. The shouts come out as both text messages and short audio messages through your phone’s speaker.

CEO and founder Amir Sarhangi says:

We are not a social network. We are really the glue in the middle.

Jibe wants to make it easy to socialize with friends around social media from your phone. For instance, you can browse channels of popular YouTube videos, Flickr photos, or top Yahoo News feeds, all from within the mobile app. You can also search for specific Flickr images or YouTube videos without leaving the app. Once you find something you want to share, you can forward it to a contact with a few clicks.

Jibe will soon add support for more social networks beyond Facebook, such as Bebo and MySpace. And will also support more social media services, such as PhotoBucket. What Jibe doesn’t let you do just yet is upload your own photos or videos from your mobile phone to your favorite social network or social media Website. Other than that, it is a solid app that is off to a good start.

The company was founded in December 2005, and raised $800,000 in angel money last December.

Chictopia Takes On Sugar Inc With “Everybody is Ugly”
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by Jason Kincaid on June 23, 2008

Chictopia, a social network focused on fashion, has launched a new online publishing network dubbed “Everybody is Ugly” that aims to take on Sugar Inc’s empire. The network features a number of online magazines directed towards various demographics, including Male Ugly (for men), Coed Ugly (college students), and Brit Ugly (for Europeans).

The company says that each blog will be edited by experienced fashion writers who will also be accessible through Chictopia’s social network. Because each writer’s profile will be made public, readers should be able to selectively choose the articles that correspond best to their styles – something that can be hard to do with the faceless authors found in fashion magazines.

Chictopia’s flagship social networking site, which launched two months ago, allows users to upload their style photos and browse through outfits their peers have shared. There are a number of similar fashion sites on the web, including StyleMob, ShareYourLook, and MyStyleDiary.

The new blogs may be enough to separate Chictopia from these relatively small networks, but the company may be in for a rude (and dare I say, ugly) awakening when it faces off with Sugar Inc, which has over 8 million unique visitors across its blog network every month.

Google’s Android Hits Snags With Mobile Carriers
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by Erick Schonfeld on June 23, 2008


Google is finding that launching an entirely new cell phone platform is taking longer than expected. When it first announced its Android mobile operating system, Google said the first Android phones would be available during the second half of this year. Now the mobile carriers that signed up as Android partners are pushing out their launches, with only T-Mobile still trying to get an Android phone out by the fourth quarter of this year. All the other carriers are pushing out their deployments until 2009. Reports the WSJ:

T-Mobile USA expects to deliver an Android-powered phone in the fourth period. But that launch is taking up so much of Google’s attention and resources that Sprint Nextel Corp., which had hoped to launch an Android phone this year, won’t be able to, a person familiar with the matter said.

China Mobile, the largest wireless carrier in the world with nearly 400 million subscriber accounts, had planned to launch an Android phone in the third quarter but it has run into issues that will likely delay the launch until late this year or early 2009, a person familiar with the matter says.

. . . AT&T Inc., the U.S. carrier for the iPhone, is still working with Google to determine if it is feasible to launch an Android phone.

Sprint wants to add its own bells and whistles to its Android service, and the recent management shakeup is not helping matters. China Mobile is having trouble getting Android to work with Chinese characters and integrating it into its existing data services.

By the time Android phones seriously hit the market next year, there will be more than 10 million iPhones and many more Blackberries and other smart phones to contend with. Android holds a lot of promise and is generating a lot of excitement among developers, who are already creating interesting mobile apps for the platform. But without phones in consumer’s hands, it won’t matter how cool Android is.

Getting Android right is immensely important to Google, which faces a huge platform shift as the mobile Web finally starts to take off. It needs to parlay its leading position on the Web today into a leading position on the mobile Web. And it cannot do that alone. The more players involved (carriers, developers, handset manufacturers), the greater the chance for delays or other hiccups. Contrast that with Apple’s approach to the iPhone, where it controls every aspect it can. Which platform will win in the end?

Modeling The Real Market Value Of Social Networks
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by Michael Arrington on June 23, 2008

Is MySpace worth $3 billion, or $20 billion? It depends on how you value a user.

It’s time to start comparing the big global social networks on something other than unique visitors and page views. I believe an effective way to value a particular user is based on the average Internet advertising spend per person in the country they live in. The higher the spend, the more value the social network can get out of the user by serving them advertising and other products. That means that, for now, users in a handful of key countries are worth far more in terms of revenue potential than those in the rest of the world.

We’ve begun to build out a model that looks at social network usage by country/region and compares that to available data on total Internet advertising spend in each of those countries. The model is then able to turn an apples-to-oranges comparison into an apples-to-apples comparison. The early results are surprising.

The ultimate financial value of any asset is, ultimately, what the market will pay for it. We have only a few data points to help us: Facebook, Bebo and LinkedIn are worth $15 billion, $850 million and $1 billion, respectively, based on relatively recent valuations (although only Bebo was actually sold completely; Facebook and LinkedIn raised investments at those valuations). The last valuation of MySpace was just $580 million, back in 2005 when it was acquired by News Corp.

Which valuation is most “correct?” It’s hard to say based on the data that’s been available to date, which is mostly just aggregate page view and unique visitor numbers from Comscore and other services. Based on worldwide unique visitors, for example, Facebook recently overtook MySpace to become the “largest” social network.

According to raw worldwide user number, the biggest social networks are Facebook, Myspace, Hi5, Friendster, Orkut and Bebo, in that order. But when you apply the model that we’ve created below, which takes into account where users live, the rankings change substantially. MySpace is by far the most valuable social network based on available data. A competitor like Orkut is worth only 1/20th of MySpace, even though it has nearly 1/4 the number of users.

Properly Ranking Social Networks

Our model takes Comscore data for available countries and regions. We’ve graphed each of 26 well known social networks with the data we have been able to collect. We’ve then calculated the average advertising spend (estimated by PriceWaterhouseCoopers in a recent report) for each person online in each of those countries. For example, in the U.S., the total 2008 estimated Internet advertising spend is $25.2 billion. We’ve divided that by the number of people online in the U.S. according to Comscore (191 million), to get an average Internet spend per person of $132. View the raw data and calculations here.

The U.S., by the way, is only the 4th most valuable market per Internet user, trailing The UK ($213), Australia ($148) and Denmark ($144).

We’ve then multiplied the average Internet spend per user in each market with the number of unique users each social network has in that market, essentially creating a “weighted average” based on the advertising dollars chasing users. If a social network has more users in the U.S., Japan, the UK, Germany, Australia, and other bigger advertising networks, they will have a higher weighted average valuation.

We believe this model is an effective way to rank various competing social networks. It bumps down networks like Orkut and Friendster who have tens of millions of users in markets with very little advertising spend, and bumps up networks with lots of users in higher value markets.

Based on this model, MySpace is by far the most valuable social network. Second place Facebook has just 75% of the value of MySpace (even though it now has more users), followed by Bebo (26% of MySpace value), Hi5 and Amebio. LinkedIn comes in at no. 11, at 6% of MySpace’s value.

Valuation Ranges

The real-world revenue numbers being reported for the big networks supports this approach to valuation and shows a direct tie between monetization efforts and where a network’s users are. MySpace is estimated to have generated $755 million in revenue over the last year. The (now) larger Facebook, with a far higher percentage of users in less lucrative markets, will generate just $255 million this year:

EMarketer estimates that MySpace will post $755 million in revenue in the fiscal year ending June 30. MySpace would not comment on the estimate. About a third of the revenue is expected to come from the Google ad pact. For the year, Facebook is estimated to earn $265 million in ad revenue.

Since we have three recent data points valuing social networks (Facebook at $15 billion, Bebo at $850 million, LinkedIn at $1 billion), we can start to apply valuation ranges based on the model. Facebook’s 10.2 million value points and $15 billion valuation puts a $1,467 value on each value point. LinkedIn is valued very similarly, at $1,325 per value point. Bebo, with lots of users in the rich UK market, appears to have been undervalued at only $241 per value point.

Based on these three publicly available data points we’ve created value ranges for each of the top 25 worldwide social networks. There is a very wide disparity (MySpace, for example, is worth between $3.3 billion and $20 billion, based on which comparable you look at). But it does yield very interesting data. For example, If Facebook and LinkedIn were valued similarly to Bebo, they would be worth just $2.5 billion and $182 million, respectively, far less than what their investors recently paid for a piece of them.

Interestingly, the recent sale of Polish social network Nasza-klasa for $92 million appears to be right in sync with Bebo’s price. The model estimates its value at $91 million based on Bebo’s valuation metrics.

There are some big flaws with the model and analysis in its current state. First, LinkedIn may be in a different class of network, given that all of its users are business focused (no super-poking going on there). As a result, it may be able to monetize users far better than its competitors, no matter what geographic market is being looked at. Still, we’ve decided to leave it in as a data point, with that caveat.

The model itself needs more data. The user numbers are based on April Comscore. We will shortly revise it with the May numbers, although the absolute rankings probably won’t change. More importantly, some big markets are not included yet. The Chinese Internet advertising market, for example, is estimated to be $2 billion in 2008, yet they are not included (mostly because I can’t find data on user numbers for the networks). Also, the Philippines isn’t broken out separately, again due to data availability issues (although the total Internet advertising market in the Philippines is just $3 million this year, so it won’t affect the rankings materially even though Friendster is so strong there). Finally, Russia is currently grouped with “the rest of Europe,” and needs to be separately broken out – it has a large and growing online advertising market and lots of users, so that update may affect the mid-level network rankings.

The advertising spend model is just an estimate and from a single source. I’m less concerned with this data since it doesn’t matter to the model if the estimates are absolutely correct. If the estimates are wrong by different rates in different countries, however, the model will break. If we find better relative data between countries, we’ll update the model with that data. But for now, the PriceWaterhouseCoopers data seems to be pretty good.

Finally, this model doesn’t take into account execution at the company level. Two very similar networks may monetize vastly differently based on methods of advertising and even the brute effort and passion of the employees. This model obviously doesn’t take that into account.

I also note Andrew Chen’s analysis last week which takes a similar approach to this using Google Trends data instead of Comscore. The Google data isn’t granular enough to really dig in to relative values, however, and he was lacking current and deep data on average Internet spend. Still, I agree with his methodology.

As I wrote at the very end of this post, you have to consider the current monetization value of users when comparing social networks. Raw user numbers are pointless without it.

Breaking: Germany’s Plazes Acquired By Nokia
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by Michael Arrington on June 23, 2008

Berlin, Germany based Plazes, a location based social network (and one of the first startups we ever wrote about here on TechCrunch, back in 2005), has been acquired by Finland-based Nokia, the companies are announcing today. The price is not being disclosed.

We most recently wrote about Plazes new iPhone application in May 2008, which will take advantage of the cutting edge location technologies available on the phone (cell triangulation and GPS). The company has raised a total of €3.7 million in venture financing over two round, although the last round was closed in February 2007.

This is the second “mobile social network” in Europe to be acquired in as many months – Danish startup ZYB was acquired by Vodafone in May for €31.5 million.

Co-founder Felix Petersen told me in a hastily scheduled phone call that the company will maintain its Berlin office and all thirteen employees. The Plazes product will become Nokia’s Services & Software unit.

In 2006 Nokia acquired Berlin based Gate5 for a rumored $250 million and turned the product into Nokia Maps, which is deployed in 300 markets. Petersen says the success of that acquisition gave Plazes a lot of comfort in working with Nokia.

As a funny aside, a year ago Petersen was busted by his own product as he avoided one conference to attend another.

Update: by Mike Butcher, TechCrunch UK: My industry sources are telling me that this was a smart acquisition for Nokia, which needed to have a consumer based offering outside the rigid maps infrastructure they have, since the purchase last year of Navteq.

There is also a local story here. The Plazes office is in Berlin, physically close to the Gate 5 people, and we know from good authority that Gate 5 people are highly respected on the Berlin scene. It’s therefore likely that they had a lot to do with the acquisition thinking inside Nokia as they know the guys from Plazes.

From what we know about Nokia, the purchase of Plazes fits in with their strategy in terms of context and location and what to do with it. Put together the Ad system they have, and they control a strong section of the mobile ecosystem from ad generation, delivery through branded channels, with good profile information about the user, especially since most new handsets from Nokia now have GPS built in.

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