Who’s About To Get Fired From Google?
by Jason Kincaid on May 20, 2008

We’ve been getting a number of tips that say Grandcentral.com has been down for some users, and that their domain name is set to expire today.

We’ve done our best to confirm, and we believe that these rumors have some merit:

a) EasyDNS is the registrar of record for Grandcentral.com
b) EasyDNS’s WHOIS record shows that Grandcentral.com’s domain expires today, May 20th
c) EasyDNS has already taken over the DNS for the domain
d) The DNS server does not have an IP address for Grandcentral.com
e) For many people, Grandcentral.com isn’t working
f) Grandcentral seems to be working for users that access the site through its IP address: http://216.239.37.52

While some users may still be able to access the site, this may be because of a delay in DNS propagation. If Google has let the domain expire, then these users won’t be able to use the site by this time tomorrow.

This isn’t the first time that Grandcentral has run into problems. Last month the service was down for hours - a luxury that a phone company can’t afford.

We should note that even if the domain has expired, Google will still have a grace period to remedy the situation. That said, if the lapse proves to be real, it would be an embarrassing move on Google’s part.

Update: Google has renewed the domain for a year. Nice save!

Comments

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yupe, not resolvable to me.

 

DNS’s WHOIS Google ? is too many

 
 

Hey Google, how bout this…

You hire me and give me a desk and let me mooch around the Googleplex all day and maybe play volleyball in the afternoon. Perhaps followed by some foosball.

And I’ll look up a list of of all your domains once every morning and make sure that your domains don’t expire. Oh, and pay me $100,000.

All you domain problems solved. Easy.

 

Interesting how 216.239.37.52 sort of looks more like a phone number…

Maybe it’s just rebranding? ;-)

 

Oh c’mon. They’d never fire someone for that. But I suppose the it might be the PM’s fault if you really have to point a finger at someone.

 

This reminds me of the problem hotmail had after Passport.com expired some years back. A Linux enthusiast saved the day for Microsoft then.

http://www.doublewide.net/passport.htm

 

I just registered grandcentral.com at GoDaddy. I can’t believe it was available. Sweet! I think it will make a great porn site….

 

Funny that nobody thinks this is because they are moving over to a more “Googly name”, perhaps a a sub-domain of google .com.

 

I wouldn’t under-estimate Google that fast…

 

@9, having worked there before, they rarely expire its old names. Look at writely.com for example, it redirects you to docs.google.com

 

It seems the phone numbers still work fine. Perhaps they are finally moving it under the Google domain? Maybe it will be like grandcentral.google.com or phone.google.com or something? Doing a tracert on the 216.239.37.52 shows that it is va-in-f52.google.com. So maybe it is in the process?

It would make sense if the domain is near expiration to jump on bringing it into the Google brand (hopefully it takes less time then it did with jotspot).

If the GC numbers stop working then I would be worried.

 

I’ll bet you there’s some sort of CNET/CBS Halsey Minor SOA conspiracy theory that explains it.

 
 
 

maybe they can go work with the folks at twitter ;-)

 

@9 If Google wanted to rebrand GrandCentral, the day after the domain expires is probably the worst time to do so.
When Google bought GrandCentral, I was super excited about the promise, now it seems as if GrandCentral will be a footnote in a list of technologies that were rolled into Android in some shape (see also Jaiku and Dodgeball)

 

Ashley, it works just fine for me as well. If it still isn’t working for you folks, then a network issue is likely the answer. Go shout at your ISPs.

 

DNS is a pull technology. Changes do not propagate, and I hate it when people even use the word propagate in association with DNS (unless they’re talking about notify updates, which they never are). DNS data gets cached. If some caching servers are out of sync with the master (or the root) it isn’t because something failed to propagate, it’s because the cache has yet to expire. Big difference.

 

Could it be that Google LinkBaitng all of us to get PR for Grandcentral.com

I personally like The Shel Israel Puppet better than this story!

But this is IMAO!

 

Domain Name: GRANDCENTRAL.COM
Registrar: EASYDNS TECHNOLOGIES, INC.
Whois Server: whois.easydns.com
Referral URL: http://www.easydns.com
Name Server: NS1.EASYDNS.COM
Name Server: NS2.EASYDNS.COM
Name Server: NS6.EASYDNS.NET
Name Server: REMOTE1.EASYDNS.COM
Name Server: REMOTE2.EASYDNS.COM
Status: clientTransferProhibited
Status: clientUpdateProhibited
Updated Date: 21-may-2008
Creation Date: 19-may-1997
Expiration Date: 20-may-2009

 

By propagate, they mean DNS server to DNS server pulling the data over time as cache expires on each server across the network.

Lawyers and tech geeks are so sensitive to how things are worded. ;)

 

It works fine for me…what is this, a 5 minute transfer and you all freak out. Get a life.

 

They’ve done it to me again. I was waiting to hear back about a job interview and I can’t access my free GrandCentral voicemail.

Looks like I’m destined to stay on Market Street for the rest of my days.

 

I’m just glad they renewed it for a whole year. Maybe next year if they make 500 billion dollars they will go out on a limb and renew it for 2 years.

 

I’ve said it many times before. GC has been a train wreck.

 

JS: Pulling does not obviate pushing. See: capillary action.

 

There seems to be some problems with the Google Reader Mobile interface. The main page for subscribptions shows many undread pages but when you go to the subscribed feed there are either no items or much less items than written. When I visited the google reader on my PC it was showing very few unread items

 

Sensationalism - esp in the headline - seems to be Jason Kincaid’s forte. This, and just prior to this was “OMG! I need those shoes”.

If your news is good enough, it will stand by itself. See MAs typical headlines as examples.

 

Thank god for the grace period… you have something like a week to reactive domains you let expire.

 

Great one but About To Get Fired From Google???
I doubt about it - lets take an example how google want to became eco friend with : google earth

 

You missed an outage. In January-ish, GC’s SSL cert expired for about 3 days, notifying all users that they weren’t paying any attention… Since when did TC run a domain expiration notification service?

 

I signed up for this thing months ago….where’s my invite :P

Peace,
Parris Whittingham - New York City Wedding Photographer

 

Everyone who had any idea Grandcentral.com existed before reading this post, raise your hand:

{cue: crickets}

Job security through obscurity, that’s what I say,

 

Expires in 2009

ICANN Registrar: EASYDNS TECHNOLOGIES, INC.
Created: 1997-05-19
Expires: 2009-05-20

So not May of this year but next yet.

Full report
http://whois.domaintools.com/grandcentral.com

 

Good to know that “Google has purchased GrandCentral.com” and it domain is working absolute fine at my end.

 

Some clarifications to the “rumors”

c) EasyDNS has already taken over the DNS for the domain

The domain has been with easyDNS since 2000, not sure what this “already taken over” is supposed to mean. It’s been on these nameservers for 8 years.

d) The DNS server does not have an IP address for Grandcentral.com

Don’t use nslookup, which has been deprecated and is widely known to return misleading answers. If you had used dig or host you would have seen that all of the delegated nameservers still carried the DNS for the domain. It was just the .com roots which pulled the nameserver glue after the domain expired (and put them back in when it was renewed)

 

you say some pretty dumb things hal

 

I thought Google had been using MarkMonitor for all their domain registration and renewal services. Why not for GrandCentral?

 

when I first read this i was a bit concerned. but then I saw that they renewed it. You would think they would just renew it for 10 years and forget about it.

 

Sensationalist headline? Yep. But you know what, that’s actually a good question.

P.S. LOREN FELDMAN is starting to make me really fall-in-like with video comments. :) Truith be told, I do like video comments a lot. Sometimes I refuse to sit here and read all the drivel that morons like me barf onto Mike’s website… but I sure do scan most story’s comment sections for video comments. hehehe.

 

Okay, well then, I guess no more Grand Central for me. I was using it for important calls that would ring all my phones at once. No longer. Nice f-up Google.

 

Acquisition checklist addition:
- Extend acquired domain names for 10 years
- Forward domain to Office of Domain Maintenance through Form G8-xx4ti

 
 

Really though, the problem isn’t the domain (although that is a problem). The problem is the service not working right. For many users the service has been wonderful for a very long time. Lately, there have been problems changing greetings, getting notifications, listening to voice mails (all the things the service is about in the first place).

I for one am a huge fan, but I find it very difficult to put my faith in a company or service that doesn’t even seem to respond timely enough to say “hey, we’re aware of the problem and we’re doing [X] about it.”

If things were fine before, then any issues going on now should be issues that can be resolved by reverting to a prior version of whatever component is failing or swapping out some hardware (I know that was oversimplified)

Google/Grand Central, read your support forums and let us know whether or not we need to look for a new service.

 

I don’t get it; why is a billion-dollar company risking its service and presence to save 90$ from their cash flow by registering year-by-year, rather than do so for the longest available time period ? What value do they attribute to their branding ?

Register for 10 years, renew for 5 more after 5 have passed, ad vitam aeternam, never worry again !

 

To be perfectly honest I hadn’t heard of grandcentral before this article. If the service is important to google (kind of a good fit), don’t you think it will become voicemail.google.com anyway? What’s so important about the brand (especially a domain name) once you’re in the google amoeba?

 

Um, why for only one year? Can’t they afford the 10-year plan?

 

people dont get fired from google they retire.

http://www.shopandsave.com is using google for testing new classifeds website to take over craigslist.com

 

If I was there maybe I’m the one who will be fired! Honestly, I don’t know..

 

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