May 6, 2008

Here’s A Hosting Provider You’ll Probably Want To Avoid

Michael Arrington

30 comments »

Websites go down every day (see, for example, Twitter), but this is the first time I’ve heard that the reason for an outage was due to servers being stolen from a data center.

That’s what appears to have happened to PeterGabriel.com. His site is down (along with nine related sites) and shows the message above stating that their servers were stolen from their ISP’s data center on Sunday evening. The Register tracks the hosting provider to a company owned by Carphone Warehouse.

It’s too bad Tom Cruise didn’t choose them as his hosting provider, too. At least some good could have come from all of this.

Thanks to BloggingTom for the tip (everything always sounds so much more dramatic in German).

Update: TheFilter, Gabriel’s media filtering startup which is still in closed beta (see our review), appears to have a different hosting provider as it’s still up.

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  1. GeekMommy

    That would work so much better if it had a muzak version of Girl From Ipanema playing over the service outage message, wouldn’t it?

  2. Adamzski

    I own/run a hosting co and cant belive this.
    There should be offsite backups and either spare boxes or access to similar hardware to purchase and get back going within 6 hours max. More than 6 hours of downtime would finish me!!

  3. Michael Arrington

    Adamzski - or, locks on the door?

  4. Gaurav Gupta

    hahahahaha… this is funny!!

  5. Michael Arrington

    Erick - did you add that update? dude, its 5 am in NY. Go to bed. You need to be up when the markets open to cover Yahoo. :-)

  6. Eli

    This happened to a company I used to work for. The servers got stolen as well as the a/c unit.

    It was a horrible day to come into work!

  7. Mike Butcher

    No, I did (10am in London) ;-)

  8. SearcH◆ EngineS WEB

    http://searchdatacenter.techta.....25,00.html

    There have been a number of cases in the past several years

    http://www.theregister.co.uk/2.....om_server/

    We have not been in their shoes, so it is not always so easy to judge

  9. Michael Arrington

    Search Engine Web - no, on the contrary, I’m finding it very easy to judge.

  10. Patrick Altoft

    “404 server not found, believed stolen” :)

  11. Matt Harwood

    How to go out of business in one day: The Opal Telecom Story.

  12. 9ice

    Why would someone steal those particular servers that contains Peter Gabriel’s sites and not some other. I smell a rat.

  13. Raxit@MyKavita

    Interesting, funny and Real !
    love techcrunch because of the type of stuff they provide !

    Tnx for great advice, definitely not choose this hosting provider :)

    -raxit

  14. Eric Go

    wah, when I started to host my blog, one of the key questions I asked to myself was whether to opt for local or foreign hosting providers.

    now, I know I was right to host my blog locally.

  15. Patrick

    Swiss IT Specialist Andreas Von Gunten writes in his blog (http://tinyurl.com/3vscdp) that the whole story could be a marketing activity from salesforce.com. Peter Gabriel will hold a keynote at the Dreamforce Europe event in Paris. (http://tinyurl.com/5prfog)

  16. Matt

    “lol” you have to admit, that kinda is funny. Would have been a first?

    http://www.retailalley.blogspot.com

  17. BloggingTom

    @Patrick: I cant believe that. First of all the theft has damaged Opal Telecom’s reputation and second, there is even a trouble ticket existing about that issue.

  18. Patrick

    @BloggingTom: Andreas Von Gunten will attend the event and is going to try to find out more about it from Peter Gabriel. So let’s see what happens.

  19. Andrew

    Topi hai

  20. micfo.com

    The PeterGabriel.com site is working now, I think he should consider to shift to other reliable host.

  21. grumbs

    In 2 of the 3 colocation sites/datacenters containing our servers, I could easily walk out with servers or other equipment not belonging to us. There are multiple reasons for this: the magnetic locks used on many cages have an emergency exit button reachable from the outside with a bent wire; there are no cameras in the “customer spaces”; the guards all know me, or there is an alternate non-guarded exit (e.g. loading docks); I could pack things up in boxes and the outside cameras would not show what I was removing. I worry about our servers every time I’m at one of those 2 sites. The 3rd site has keyed locks on all cages, internal cameras, and a universal sign-in sign-out policy with ID check even if you are a card-carrying fingerprint-scanning regular. I don’t worry so much about that one.

  22. Chad

    Haha! That is quite funny. Though, sad at the same time.

  23. Alexandar Tzanov

    I can say that this is not uncommon. Servers being stolen happens a lot, especially in data centers were employees are not properly compensated by the data center owners.

    There are a couple such data centers in the Chicago metropolitan area. And no, one of them is not FDC, at least not to my knowledge or experience.

  24. Andy

    Did they use a sledgehammer?

    (I’ll get my coat.)

  25. Ross

    This has happened to Cihost quite a few times I believe. This actually happens every few months some data center gets robbed.

  26. splishsplash

    Anyone ever heard of an incident like this over here in Europe?

  27. TPedler

    We’ve moved everything to Amazon Web Services. What’s most impressive is the continuity of speed no matter where you are in the world. We get the same application response from Australia, China and Canada. For the price, it’s awesome.

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