Comments on: Mozy Mac Out of Beta; 50 Free Accounts Available http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/ Startup and Technology News Fri, 27 Nov 2009 05:45:16 -0800 hourly 1 By: Mozy May Promotion Code - LGR Webmaster Blog http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/comment-page-1/#comment-2347051 Mozy May Promotion Code - LGR Webmaster Blog Tue, 03 Jun 2008 19:48:13 +0000 http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/#comment-2347051 [...] I read about Mozy for Mac coming out of beta at TechCrunch yesterday. I can’t get you a free account, like TechCrunch, but the MozyHome team has offered [...] [...] I read about Mozy for Mac coming out of beta at TechCrunch yesterday. I can’t get you a free account, like TechCrunch, but the MozyHome team has offered [...]

]]> By: Michael Huntley http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/comment-page-1/#comment-2296668 Michael Huntley Wed, 14 May 2008 17:17:38 +0000 http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/#comment-2296668 Frankly, I'm happy to see Cody Cutrer's comments. I've been using MozyPro for some time now on our Exchange server and have had nothing but problems with Bad Patch Detected Problems. Since we also back up tons of files, I'm happy with the end result. We're just backing up the Exchange part with tape. I'd actually like to see Mozy truncate the logs of the Exchange box in conjunction with the backup. Is that something we'll be seeing on 1.8.8? Frankly, I’m happy to see Cody Cutrer’s comments. I’ve been using MozyPro for some time now on our Exchange server and have had nothing but problems with Bad Patch Detected Problems.

Since we also back up tons of files, I’m happy with the end result. We’re just backing up the Exchange part with tape.

I’d actually like to see Mozy truncate the logs of the Exchange box in conjunction with the backup. Is that something we’ll be seeing on 1.8.8?

]]> By: Brian Puccio http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/comment-page-1/#comment-2292627 Brian Puccio Tue, 13 May 2008 01:02:53 +0000 http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/#comment-2292627 Anyone know when the winners will be notified? Anyone know when the winners will be notified?

]]> By: Nels http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/comment-page-1/#comment-2291461 Nels Mon, 12 May 2008 14:47:20 +0000 http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/#comment-2291461 I'm a HUGE fan of Mozy. A few months back, I had to reinstall my OS. I just made sure my Mozy backup was up to date and then requested a restore. Mozy started compiling my files and I reinstalled. By the time I was done with my part, Mozy had my files ready for downloading. That part took a few days but in the end, I got all my data back. Not a bad deal. I’m a HUGE fan of Mozy.

A few months back, I had to reinstall my OS. I just made sure my Mozy backup was up to date and then requested a restore. Mozy started compiling my files and I reinstalled. By the time I was done with my part, Mozy had my files ready for downloading. That part took a few days but in the end, I got all my data back.

Not a bad deal.

]]> By: HaveYouSeenMyStapler.NET - Viral Tarpara's Blog : It’s Not About Backup, It’s About Sync http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/comment-page-1/#comment-2284949 HaveYouSeenMyStapler.NET - Viral Tarpara's Blog : It’s Not About Backup, It’s About Sync Fri, 09 May 2008 13:46:05 +0000 http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/#comment-2284949 [...] came across two articles, one on Techcrunch and the other on Ars Technica.  These two articles made me aware that there are a lot of [...] [...] came across two articles, one on Techcrunch and the other on Ars Technica.  These two articles made me aware that there are a lot of [...]

]]> By: Martin Wright http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/comment-page-1/#comment-2269910 Martin Wright Mon, 05 May 2008 18:45:04 +0000 http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/#comment-2269910 If you're not one of the lucky winners get yourself up to 15% discount when you sign up for Mozy for Mac at <a href="http://www.unlimitedbackup.net" rel="nofollow">www.unlimitedbackup.net</a>. Mozy discount codes always available - don't sign up without <a href="http://www.unlimitedbackup.net" rel="nofollow">www.unlimitedbackup.net</a>. If you’re not one of the lucky winners get yourself up to 15% discount when you sign up for Mozy for Mac at http://www.unlimitedbackup.net.

Mozy discount codes always available – don’t sign up without http://www.unlimitedbackup.net.

]]> By: James Leithhead http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/comment-page-1/#comment-2259098 James Leithhead Sun, 04 May 2008 02:06:44 +0000 http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/#comment-2259098 I've been using JungleDisk to back up my Mac for the past year, which uses Amazon S3 as the cloud. I paid $20 or so for the client, and then pay $0.10 per GB/month to Amazon. It "seems" to work well, though I haven't had to restore anything - yet. I know Mozy has some big name clients (see: http://www.techcrunch.com/2007/04/23/tiny-startup-mozy-nails-multi-million-dollar-ge-storage-contract/), and is now owned by EMC, but I'm always wary of "unlimited storage" offers. I'd rather pay for what I eat ! I’ve been using JungleDisk to back up my Mac for the past year, which uses Amazon S3 as the cloud. I paid $20 or so for the client, and then pay $0.10 per GB/month to Amazon. It “seems” to work well, though I haven’t had to restore anything – yet.

I know Mozy has some big name clients (see: http://www.tech...orage-contract/), and is now owned by EMC, but I’m always wary of “unlimited storage” offers. I’d rather pay for what I eat !

]]> By: Alex http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/comment-page-1/#comment-2255611 Alex Sat, 03 May 2008 12:34:37 +0000 http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/#comment-2255611 Cody, While I really appreciate your input, the point for me is that your current Exchange solution simply does not work on anything but the smallest stores. Nearing 4GB in a corporate environment is nothing! I have stores 2, 3 and 4 times the size of that. Despite plenty of bandwidth, not a single one of these stores is working with Mozypro. My partner and I have watched Exchange foul up so many times that we've given up even trying. I did my first Mozypro install nearly 6 months ago. How much longer will I have to wait until it works as advertised? With all due respect, your product is not up to the demands of the corporate market I work in. And I don't get the sense that it will be any time soon. Alex Cody,

While I really appreciate your input, the point for me is that your current Exchange solution simply does not work on anything but the smallest stores. Nearing 4GB in a corporate environment is nothing! I have stores 2, 3 and 4 times the size of that. Despite plenty of bandwidth, not a single one of these stores is working with Mozypro.

My partner and I have watched Exchange foul up so many times that we’ve given up even trying.

I did my first Mozypro install nearly 6 months ago. How much longer will I have to wait until it works as advertised?

With all due respect, your product is not up to the demands of the corporate market I work in. And I don’t get the sense that it will be any time soon.

Alex

]]> By: Cody Cutrer http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/comment-page-1/#comment-2251860 Cody Cutrer Fri, 02 May 2008 20:17:07 +0000 http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/#comment-2251860 As an engineer working on the Windows client here at Mozy, I thought I'd give you an update straight from the source, since there seems to be some confusion about what the "latest" version is. The latest recommended version is 1.8.6.21. This means that new installs of MozyHome will be 1.8.6.21. This also happens to be the current required version for MozyHome, so any version earlier than that is not allowed to back up. After 1.8.6.21 was released, we started working on 1.8.8.0, using 1.8.7.x for the internal pre-release build numbers. During the course of 1.8.8 development, we fixed a number of bugs and crashes. We backported some of the more trivial fixes, and made a 1.8.6.23, leaving the fixes that required larger changes to be released in 1.8.8. Unfortunately, one of the fixes that wasn't a "quickfix" was the bad patch detected issue for Exchange servers. Anyhow, 1.8.8 has been quite a while in the coming, but is in the final stages of QA right now, and we expect a release very soon. However, we are not afraid to push it back if we find other critical bugs. As to end users having a 1.8.7 build... there have been a few cases of customers contacting support, as well as working directly with the engineers to resolve issues. I've been running a 1.8.7 build on my personal Exchange server (nearing 4 GB) as well as my own file server (~300 GB) with no problems for several weeks now. So, in summary, 1.8.8 fixes a few longstanding issues (running out of temp space, some file selection problems), and has many, many, many stability improvements. I'll be glad to get it out to the general public as soon as possible. Cody Cutrer Senior Software Engineer Mozy, Inc. As an engineer working on the Windows client here at Mozy, I thought I’d give you an update straight from the source, since there seems to be some confusion about what the “latest” version is. The latest recommended version is 1.8.6.21. This means that new installs of MozyHome will be 1.8.6.21. This also happens to be the current required version for MozyHome, so any version earlier than that is not allowed to back up. After 1.8.6.21 was released, we started working on 1.8.8.0, using 1.8.7.x for the internal pre-release build numbers. During the course of 1.8.8 development, we fixed a number of bugs and crashes. We backported some of the more trivial fixes, and made a 1.8.6.23, leaving the fixes that required larger changes to be released in 1.8.8. Unfortunately, one of the fixes that wasn’t a “quickfix” was the bad patch detected issue for Exchange servers. Anyhow, 1.8.8 has been quite a while in the coming, but is in the final stages of QA right now, and we expect a release very soon. However, we are not afraid to push it back if we find other critical bugs.

As to end users having a 1.8.7 build… there have been a few cases of customers contacting support, as well as working directly with the engineers to resolve issues. I’ve been running a 1.8.7 build on my personal Exchange server (nearing 4 GB) as well as my own file server (~300 GB) with no problems for several weeks now.

So, in summary, 1.8.8 fixes a few longstanding issues (running out of temp space, some file selection problems), and has many, many, many stability improvements. I’ll be glad to get it out to the general public as soon as possible.

Cody Cutrer
Senior Software Engineer
Mozy, Inc.

]]> By: reece http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/comment-page-1/#comment-2251774 reece Fri, 02 May 2008 19:57:33 +0000 http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/#comment-2251774 Dan: I got the 1.8.7 version from MozyPro support. Ask and ye shall receive! Dan: I got the 1.8.7 version from MozyPro support. Ask and ye shall receive!

]]> By: Michael http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/comment-page-1/#comment-2251612 Michael Fri, 02 May 2008 19:22:59 +0000 http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/#comment-2251612 @ 18 Dan: Great catch. I think... @ 17 Reece: Seriously, what's up? Is this a totally fake comment like everybody now thinks, or is there some other explanation? We are all very curious. @ 18 Dan: Great catch. I think…

@ 17 Reece: Seriously, what’s up? Is this a totally fake comment like everybody now thinks, or is there some other explanation? We are all very curious.

]]> By: Alex http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/comment-page-1/#comment-2251481 Alex Fri, 02 May 2008 18:58:03 +0000 http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/#comment-2251481 Who do you work for Reece!? LOL Who do you work for Reece!? LOL

]]> By: Corey http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/comment-page-1/#comment-2251359 Corey Fri, 02 May 2008 18:33:35 +0000 http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/#comment-2251359 Do you know when you will announce the winners of the contest? Thanks! Do you know when you will announce the winners of the contest? Thanks!

]]> By: Dan http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/comment-page-1/#comment-2251161 Dan Fri, 02 May 2008 17:55:20 +0000 http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/#comment-2251161 Funny, but on the MozyPro site there is no Windows Version 1.8.7 posted yet ? There's an upcoming beta release 1.8.6.23 dated March 6. Per tech support, "odd numbered releases are for internal use only". Funny, but on the MozyPro site there is no Windows Version 1.8.7 posted yet ? There’s an upcoming beta release 1.8.6.23 dated March 6. Per tech support, “odd numbered releases are for internal use only”.

]]> By: reece http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/comment-page-1/#comment-2250947 reece Fri, 02 May 2008 17:14:31 +0000 http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/#comment-2250947 Not sure what client version some of you are using, but I'm running MozyPro version 1.8.7 on a dozen or so of my clients Exchange servers and it works great. Make sure you're using the most current version. If you do need help, their support team was quick to respond and helpful the few times I contacted them. What made me go with Mozy over the handful of other vendors out there was the backing of EMC which means they wont go belly up like most of these other fly-by-night companies. Not sure what client version some of you are using, but I’m running MozyPro version 1.8.7 on a dozen or so of my clients Exchange servers and it works great. Make sure you’re using the most current version. If you do need help, their support team was quick to respond and helpful the few times I contacted them.

What made me go with Mozy over the handful of other vendors out there was the backing of EMC which means they wont go belly up like most of these other fly-by-night companies.

]]> By: Devin Knighton http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/comment-page-1/#comment-2250936 Devin Knighton Fri, 02 May 2008 17:12:03 +0000 http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/#comment-2250936 Alex, Dan and others, if you have had problems with Mozy, send in an e-mail at techcrunch@mozy.com and we'll take care of it for you. We want it fixed. Devin Knighton Mozy Alex, Dan and others, if you have had problems with Mozy, send in an e-mail at techcrunch@mozy.com and we’ll take care of it for you. We want it fixed.

Devin Knighton
Mozy

]]> By: Alex http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/comment-page-1/#comment-2249642 Alex Fri, 02 May 2008 12:56:46 +0000 http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/#comment-2249642 I totally agree with Dan's comments above. I've tried Mozypro with an half dozen plus corporate clients and have Exchange failures almost everywhere. They keep promising a fix that has never come. I'll be moving on soon too. I totally agree with Dan’s comments above. I’ve tried Mozypro with an half dozen plus corporate clients and have Exchange failures almost everywhere. They keep promising a fix that has never come. I’ll be moving on soon too.

]]> By: ron http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/comment-page-1/#comment-2247946 ron Fri, 02 May 2008 06:35:13 +0000 http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/#comment-2247946 I just put up a blogpost that talks about my experience with mozy for mac. Generally it wasn't all that great... but I don't know what's better at the price-per-megabyte when you're talking a few hundred GB. Blogpost here: http://digitalcomposting.wordpress.com/2008/05/02/mozy-for-mac-finally-out-of-beta/ I just put up a blogpost that talks about my experience with mozy for mac. Generally it wasn’t all that great… but I don’t know what’s better at the price-per-megabyte when you’re talking a few hundred GB. Blogpost here: http://digitalc...ly-out-of-beta/

]]> By: Raghu Kulkarni http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/comment-page-1/#comment-2247393 Raghu Kulkarni Fri, 02 May 2008 03:59:52 +0000 http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/#comment-2247393 Jason, We submitted a news on IDrive for Mac(http://www.idrive.com) release just a few days ago to Techcrunch with similar price points as Mozy. Why would that be ignored by Techcrunch, but publish this one by mozy? Raghu Kulkarni CEO Pro Softnet Corp Jason,

We submitted a news on IDrive for Mac(http://www.idrive.com) release just a few days ago to Techcrunch with similar price points as Mozy. Why would that be ignored by Techcrunch, but publish this one by mozy?

Raghu Kulkarni
CEO Pro Softnet Corp

]]> By: Jason Kincaid http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/comment-page-1/#comment-2247070 Jason Kincaid Fri, 02 May 2008 02:28:06 +0000 http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/#comment-2247070 @11 You'll need to submit your story to the email address above. I suggest you spice it up a bit, though... Winning entries will probably include details of pagan rituals and animal sacrifice made in vain attempts to rescue data. @11

You’ll need to submit your story to the email address above. I suggest you spice it up a bit, though… Winning entries will probably include details of pagan rituals and animal sacrifice made in vain attempts to rescue data.

]]> By: Fidel Cast http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/comment-page-1/#comment-2246989 Fidel Cast Fri, 02 May 2008 02:04:56 +0000 http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/#comment-2246989 I deserve it because I have learned my lesson. After having lost some very important data (business and personal), I try to back up as much as possible. I use the old way though. First through cds, then dvds. The copies and originals in my computer are in the same location. Having a mac doesn't make things any easier. I would love to put this to good use. Thanks! I deserve it because I have learned my lesson. After having lost some very important data (business and personal), I try to back up as much as possible. I use the old way though. First through cds, then dvds. The copies and originals in my computer are in the same location. Having a mac doesn’t make things any easier. I would love to put this to good use. Thanks!

]]> By: Tristan Brotherton http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/comment-page-1/#comment-2246871 Tristan Brotherton Fri, 02 May 2008 01:35:51 +0000 http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/#comment-2246871 I'll mirror the above, I love the mozy idea, but backing up my macbook pro has never worked. I wish mozy didn't limit uploads to 1MB. It just makes the service unusable. Plus the mac client is a massive resource hog and pretty unreliable. I told them that in their beta survey, but its been taken out of beta anyway.. Nearly there Mozy! I wish you would look and fix these issues. Why put a bandwidth cap on anyway? I’ll mirror the above, I love the mozy idea, but backing up my macbook pro has never worked.
I wish mozy didn’t limit uploads to 1MB. It just makes the service unusable.
Plus the mac client is a massive resource hog and pretty unreliable. I told them that in their beta survey, but its been taken out of beta anyway..

Nearly there Mozy! I wish you would look and fix these issues. Why put a bandwidth cap on anyway?

]]> By: r http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/comment-page-1/#comment-2246700 r Fri, 02 May 2008 01:02:10 +0000 http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/#comment-2246700 my experiences were very much like ^dan, he just had more patience to write them out. mine has been wasted dealing with mozy. still doesn't work. my experiences were very much like ^dan, he just had more patience to write them out. mine has been wasted dealing with mozy. still doesn’t work.

]]> By: Dan http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/comment-page-1/#comment-2246590 Dan Fri, 02 May 2008 00:39:34 +0000 http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/#comment-2246590 I've rolled out MozyPro to a dozen clients in the last 6 months – since EMC purchased them. It's a great low priced backup service for files & folders but has a bunch of problems: Any Exchange backup over 3+GB fails 75% of the time (both tech support & sales keep promising a fix with a new release next week – but that’s been the line for 3+ months). Restores can be very slow if their servers are busy. Tech support answers the phone quickly but are not helpful and don't follow-up nor seem to even log the call. The Client app may say “Successful Backup” but if you look at the log you may find errors and bad patches!!! The e-mail alerts (in beta for many months) is very poor. The latest post in the press & news section of their website is Nov2007 just after being acquired by EMC. I’ve been waiting for some EMC oversight (they seem to have only raised prices which is fine by me and announced Enterprise offerings that they are not ready for – see above issues), some better communication with customers, some fixes & enhancement, something! Soon, I’ll be moving on… I’ve rolled out MozyPro to a dozen clients in the last 6 months – since EMC purchased them. It’s a great low priced backup service for files & folders but has a bunch of problems: Any Exchange backup over 3+GB fails 75% of the time (both tech support & sales keep promising a fix with a new release next week – but that’s been the line for 3+ months). Restores can be very slow if their servers are busy. Tech support answers the phone quickly but are not helpful and don’t follow-up nor seem to even log the call. The Client app may say “Successful Backup” but if you look at the log you may find errors and bad patches!!! The e-mail alerts (in beta for many months) is very poor. The latest post in the press & news section of their website is Nov2007 just after being acquired by EMC. I’ve been waiting for some EMC oversight (they seem to have only raised prices which is fine by me and announced Enterprise offerings that they are not ready for – see above issues), some better communication with customers, some fixes & enhancement, something! Soon, I’ll be moving on…

]]> By: r http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/comment-page-1/#comment-2246584 r Fri, 02 May 2008 00:38:14 +0000 http://www.techcrunch.com/2008/05/01/mozy-mac-out-of-beta-50-free-accounts-available/#comment-2246584 i've been paying for mozy mac for months and it has never once actually worked. i've spent hours on it and +10 emails with their customer support. still doesn't work. i’ve been paying for mozy mac for months and it has never once actually worked. i’ve spent hours on it and +10 emails with their customer support. still doesn’t work.

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