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	<title>Comments on: Yelp Lets Businesses Fight Back</title>
	<atom:link href="http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/</link>
	<description>Startup and Technology News</description>
	<pubDate>Thu, 24 Jul 2008 03:05:50 +0000</pubDate>
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		<title>By: Atención al cliente online: nuevas herramientas &#124; Mario Brüggemann</title>
		<link>http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2300448</link>
		<dc:creator>Atención al cliente online: nuevas herramientas &#124; Mario Brüggemann</dc:creator>
		<pubDate>Fri, 16 May 2008 07:56:11 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2300448</guid>
		<description>[...] tomar nota de esta novedad de Yelp, un site tipo de páginas amarillas 2.0 en EEUU. Se trata de un set de herramientas que permiten a los negocios tomar parte en la discusión y entablar un diálogo con sus clientes [...]</description>
		<content:encoded><![CDATA[<p>[...] tomar nota de esta novedad de Yelp, un site tipo de páginas amarillas 2.0 en EEUU. Se trata de un set de herramientas que permiten a los negocios tomar parte en la discusión y entablar un diálogo con sus clientes [...]</p>
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		<title>By: Technology and Gadgets Review &#187; Smalltownâs WebCards: No Longer Just Hyper-Local</title>
		<link>http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2295430</link>
		<dc:creator>Technology and Gadgets Review &#187; Smalltownâs WebCards: No Longer Just Hyper-Local</dc:creator>
		<pubDate>Wed, 14 May 2008 08:02:41 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2295430</guid>
		<description>[...] information like Yelp in that it focuses on merchant-created content. While Yelp has recently given more power over listings to businesses, it remains a consumer and reviewer-focused [...]</description>
		<content:encoded><![CDATA[<p>[...] information like Yelp in that it focuses on merchant-created content. While Yelp has recently given more power over listings to businesses, it remains a consumer and reviewer-focused [...]</p>
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		<title>By: Smalltown&#8217;s WebCards: No Longer Just Hyper-Local</title>
		<link>http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2294152</link>
		<dc:creator>Smalltown&#8217;s WebCards: No Longer Just Hyper-Local</dc:creator>
		<pubDate>Tue, 13 May 2008 19:12:05 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2294152</guid>
		<description>[...] information like Yelp in that it focuses on merchant-created content. While Yelp has recently given more power over listings to businesses, it remains a consumer and reviewer-focused site.   CrunchBase [...]</description>
		<content:encoded><![CDATA[<p>[...] information like Yelp in that it focuses on merchant-created content. While Yelp has recently given more power over listings to businesses, it remains a consumer and reviewer-focused site.   CrunchBase [...]</p>
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	<item>
		<title>By: ??</title>
		<link>http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2240815</link>
		<dc:creator>??</dc:creator>
		<pubDate>Thu, 01 May 2008 01:54:27 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2240815</guid>
		<description>Bizboy,

what part of shill don't you understand? 

1.a person who poses as a customer in order to decoy others into participating, as at a gambling house, auction, confidence game, etc.

who is paid to yelp? and who is not?</description>
		<content:encoded><![CDATA[<p>Bizboy,</p>
<p>what part of shill don&#8217;t you understand? </p>
<p>1.a person who poses as a customer in order to decoy others into participating, as at a gambling house, auction, confidence game, etc.</p>
<p>who is paid to yelp? and who is not?</p>
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	<item>
		<title>By: bizboy</title>
		<link>http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2238465</link>
		<dc:creator>bizboy</dc:creator>
		<pubDate>Wed, 30 Apr 2008 17:20:40 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2238465</guid>
		<description>I think there is a difference between paying people to pretend to be a customer and paying people to write about there experiences. They are paying for people to add content, not fake reviews. A shill as you point out has an agenda, while Yelp is asking people to take their time and share their experineces. Hardly illegitimate. Are you that naive?</description>
		<content:encoded><![CDATA[<p>I think there is a difference between paying people to pretend to be a customer and paying people to write about there experiences. They are paying for people to add content, not fake reviews. A shill as you point out has an agenda, while Yelp is asking people to take their time and share their experineces. Hardly illegitimate. Are you that naive?</p>
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		<title>By: Yelp launches business accounts &#124; money news blog</title>
		<link>http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2234705</link>
		<dc:creator>Yelp launches business accounts &#124; money news blog</dc:creator>
		<pubDate>Wed, 30 Apr 2008 00:48:44 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2234705</guid>
		<description>[...] [via TechCrunch] [...]</description>
		<content:encoded><![CDATA[<p>[...] [via TechCrunch] [...]</p>
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		<title>By: Yelp Still Sucks</title>
		<link>http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2234448</link>
		<dc:creator>Yelp Still Sucks</dc:creator>
		<pubDate>Tue, 29 Apr 2008 22:44:23 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2234448</guid>
		<description>Yelp does not pay people to write reviews?

Here's a yelp ad posted on craigslist:

Yelp.com Hiring Witty Writers with Flair for Social Networking”:

"This critical role includes:

· Writing witty and insightful reviews of all the places you frequent.

· Getting your well-written friends (and their friends to join Yelp and start writing

· Moderating the Talk Boards, creating Lists, sending Compliments, and generally being a model Yelp community member

· Spreading the word about Yelp to the broader community.

The right candidate:

a. Knows Atlanta’s hot spots and influencers

b. Is extremely well-written

c. Is one of those “connectors” that makes other people want to follow them.”

here's the definition of shill:

1.a person who poses as a customer in order to decoy others into participating, as at a gambling house, auction, confidence game, etc.</description>
		<content:encoded><![CDATA[<p>Yelp does not pay people to write reviews?</p>
<p>Here&#8217;s a yelp ad posted on craigslist:</p>
<p>Yelp.com Hiring Witty Writers with Flair for Social Networking”:</p>
<p>&#8220;This critical role includes:</p>
<p>· Writing witty and insightful reviews of all the places you frequent.</p>
<p>· Getting your well-written friends (and their friends to join Yelp and start writing</p>
<p>· Moderating the Talk Boards, creating Lists, sending Compliments, and generally being a model Yelp community member</p>
<p>· Spreading the word about Yelp to the broader community.</p>
<p>The right candidate:</p>
<p>a. Knows Atlanta’s hot spots and influencers</p>
<p>b. Is extremely well-written</p>
<p>c. Is one of those “connectors” that makes other people want to follow them.”</p>
<p>here&#8217;s the definition of shill:</p>
<p>1.a person who poses as a customer in order to decoy others into participating, as at a gambling house, auction, confidence game, etc.</p>
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		<title>By: UDon'tGetIt</title>
		<link>http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2234391</link>
		<dc:creator>UDon'tGetIt</dc:creator>
		<pubDate>Tue, 29 Apr 2008 22:09:34 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2234391</guid>
		<description>It's obvious by the responses that some viewers are unclear on this whole Yelp thing. I respond from my perspective as an active Yelp member (Yelper) for over a year.

Yelp does not pay people to write reviews. They acquire their content for free from willing participants attracted to Yelp for the community and social aspects. However, some businesses choose to boost their businesses with patently fake reviews, it's possible some may be written by employees/owners/paid shills.

There is swearing because that's how we talk. Their slogan is "Real People, Real Reviews." I even swear, and I'm old enough to be your grandma. Some very witty Yelp contributors were banned recently, so perhaps Wayne will be happy. Their move to greater business legitimacy is, however, harming their reputation among their contributors.

Jerry, I like your style!</description>
		<content:encoded><![CDATA[<p>It&#8217;s obvious by the responses that some viewers are unclear on this whole Yelp thing. I respond from my perspective as an active Yelp member (Yelper) for over a year.</p>
<p>Yelp does not pay people to write reviews. They acquire their content for free from willing participants attracted to Yelp for the community and social aspects. However, some businesses choose to boost their businesses with patently fake reviews, it&#8217;s possible some may be written by employees/owners/paid shills.</p>
<p>There is swearing because that&#8217;s how we talk. Their slogan is &#8220;Real People, Real Reviews.&#8221; I even swear, and I&#8217;m old enough to be your grandma. Some very witty Yelp contributors were banned recently, so perhaps Wayne will be happy. Their move to greater business legitimacy is, however, harming their reputation among their contributors.</p>
<p>Jerry, I like your style!</p>
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		<title>By: Ontario Emperor</title>
		<link>http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2233944</link>
		<dc:creator>Ontario Emperor</dc:creator>
		<pubDate>Tue, 29 Apr 2008 19:09:22 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2233944</guid>
		<description>The concern about the content of reviews (shills, jilted lovers, etc.) illustrates why it's important to read the contents of reviews, rather than just the numerical summaries. However, as the review sites get more popular, the adverse effect of any biased review will be diminished.</description>
		<content:encoded><![CDATA[<p>The concern about the content of reviews (shills, jilted lovers, etc.) illustrates why it&#8217;s important to read the contents of reviews, rather than just the numerical summaries. However, as the review sites get more popular, the adverse effect of any biased review will be diminished.</p>
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		<title>By: GamerP2</title>
		<link>http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2233507</link>
		<dc:creator>GamerP2</dc:creator>
		<pubDate>Tue, 29 Apr 2008 16:45:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2233507</guid>
		<description>Yelp don’t even sell them advertising, but they can claim their listing to get alerted to reviews and the like. It’s just a little different, a bit more ‘for the people’ I like to think.</description>
		<content:encoded><![CDATA[<p>Yelp don’t even sell them advertising, but they can claim their listing to get alerted to reviews and the like. It’s just a little different, a bit more ‘for the people’ I like to think.</p>
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		<title>By: Jeff the Great</title>
		<link>http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2233442</link>
		<dc:creator>Jeff the Great</dc:creator>
		<pubDate>Tue, 29 Apr 2008 16:07:50 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2233442</guid>
		<description>This is a smart move.

Still, Yelp has a great concept but they have raised too much money. They are becoming bloated and slow to respond compared to the startup sites out there that are making inroads.</description>
		<content:encoded><![CDATA[<p>This is a smart move.</p>
<p>Still, Yelp has a great concept but they have raised too much money. They are becoming bloated and slow to respond compared to the startup sites out there that are making inroads.</p>
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		<title>By: Jerry</title>
		<link>http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2233435</link>
		<dc:creator>Jerry</dc:creator>
		<pubDate>Tue, 29 Apr 2008 16:05:12 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2233435</guid>
		<description>We see the same thing over here in the UK with The Brownbook (&lt;a href="http://www.brownbook.net" rel="nofollow"&gt;www.brownbook.net&lt;/a&gt;).

It AMAZES me how much emotion flies round when you talk about the principle of letting people review your business.  Shock-horror! You mean they might say something BAD, heaven forbid.  Solution: TREAT CUSTOMERS RIGHT.  OK, so you will never get 100% good reviews, but THAT DOESN'T MATTER, what matters is that the large proportion of reviews must be good.

I think that business owners who fear a single bad review are forgetting that us consumers are intelligent enough to weigh up the good and the bad and make a human judgement: 1 bad review in 10 does not a bad business make.  In fact, that 1 bad review makes those 9 good reviews sem more genuine.

And about that guy BANNING yelpers from his business, RIDICULOUS.  If his business is getting that slated then you can bet people are talking it down anyway, and if it wasnt on Yelp then it'll be somewhere else, he just doesn't know it yet, thats the power that the Internet gives us consumers.

And my final rant... IS IT TRUE what DontBelieveTheHype (comment 15) says about that sales technique, that REALLY SUCKS.  We run The Brownbook in a far less aggressive way, and thats why our businesses love us.  We have over 2.2million UK businesses listed, and we DONT GIVE THEM ANY PRESSURE, we let them choose.  We don't even sell them advertising, but they can claim their listing to get alerted to reviews and the like.  It's just a little different, a bit more 'for the people' I like to think.  We're about to launch in USA, so there will be a little more choice soon (also Canada and Australia incidentally).  AND WE'RE looking for a US Country Manager.  If you would like to chat about joining us mail me on jerry[at]brownbook[dot]net.  Thanks.</description>
		<content:encoded><![CDATA[<p>We see the same thing over here in the UK with The Brownbook (<a href="http://www.brownbook.net" rel="nofollow" onclick="javascript:pageTracker._trackPageview ('/outbound/www.brownbook.net');">http://www.brownbook.net</a>).</p>
<p>It AMAZES me how much emotion flies round when you talk about the principle of letting people review your business.  Shock-horror! You mean they might say something BAD, heaven forbid.  Solution: TREAT CUSTOMERS RIGHT.  OK, so you will never get 100% good reviews, but THAT DOESN&#8217;T MATTER, what matters is that the large proportion of reviews must be good.</p>
<p>I think that business owners who fear a single bad review are forgetting that us consumers are intelligent enough to weigh up the good and the bad and make a human judgement: 1 bad review in 10 does not a bad business make.  In fact, that 1 bad review makes those 9 good reviews sem more genuine.</p>
<p>And about that guy BANNING yelpers from his business, RIDICULOUS.  If his business is getting that slated then you can bet people are talking it down anyway, and if it wasnt on Yelp then it&#8217;ll be somewhere else, he just doesn&#8217;t know it yet, thats the power that the Internet gives us consumers.</p>
<p>And my final rant&#8230; IS IT TRUE what DontBelieveTheHype (comment 15) says about that sales technique, that REALLY SUCKS.  We run The Brownbook in a far less aggressive way, and thats why our businesses love us.  We have over 2.2million UK businesses listed, and we DONT GIVE THEM ANY PRESSURE, we let them choose.  We don&#8217;t even sell them advertising, but they can claim their listing to get alerted to reviews and the like.  It&#8217;s just a little different, a bit more &#8216;for the people&#8217; I like to think.  We&#8217;re about to launch in USA, so there will be a little more choice soon (also Canada and Australia incidentally).  AND WE&#8217;RE looking for a US Country Manager.  If you would like to chat about joining us mail me on jerry[at]brownbook[dot]net.  Thanks.</p>
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		<title>By: Brent Otterlei</title>
		<link>http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2233407</link>
		<dc:creator>Brent Otterlei</dc:creator>
		<pubDate>Tue, 29 Apr 2008 15:54:01 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2233407</guid>
		<description>I think this is  a very good move for yelp</description>
		<content:encoded><![CDATA[<p>I think this is  a very good move for yelp</p>
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		<title>By: GamerP2</title>
		<link>http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2233352</link>
		<dc:creator>GamerP2</dc:creator>
		<pubDate>Tue, 29 Apr 2008 15:17:39 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2233352</guid>
		<description>I´ve heard the side of things and it’s no easy solution so I’m glad to hear they are trying to do something more considering helping local commerce and helping better it in general is a big big goal.</description>
		<content:encoded><![CDATA[<p>I´ve heard the side of things and it’s no easy solution so I’m glad to hear they are trying to do something more considering helping local commerce and helping better it in general is a big big goal.</p>
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		<title>By: TechCrunch Japanese アーカイブ &#187; Yelp、ローカル・ビジネスを対話に招待</title>
		<link>http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2233331</link>
		<dc:creator>TechCrunch Japanese アーカイブ &#187; Yelp、ローカル・ビジネスを対話に招待</dc:creator>
		<pubDate>Tue, 29 Apr 2008 15:07:50 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2233331</guid>
		<description>[...] [原文へ] [...]</description>
		<content:encoded><![CDATA[<p>[...] [原文へ] [...]</p>
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		<title>By: Don't Believe The Hype</title>
		<link>http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2233221</link>
		<dc:creator>Don't Believe The Hype</dc:creator>
		<pubDate>Tue, 29 Apr 2008 14:05:18 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2233221</guid>
		<description>Yelp is not exactly the consumer/business-owner empowering tool you make it out to be.  People enter reviews about a business.  Employees at Yelp then call that business, hounding them to pay for advertising, playing off the owner's fears of negative publicity and the fact that a search for the business of the owner they are talking too, can end up in a sponsored search result for the competition.  So they harass the business owner repeatedly and are very annoying about it, and what's even worse? Yelp wouldn't exist without that business in the first place.  The publicity and reviews are "free", but they wouldn't be very useful if there were not businesses entered or being reviewed on their site now would they?  But instead of saying Thank You,  they repeatedly dog businesses for cash and do it in a negative fear-based way.  At least that's been my experience.  Greedy little bastards.</description>
		<content:encoded><![CDATA[<p>Yelp is not exactly the consumer/business-owner empowering tool you make it out to be.  People enter reviews about a business.  Employees at Yelp then call that business, hounding them to pay for advertising, playing off the owner&#8217;s fears of negative publicity and the fact that a search for the business of the owner they are talking too, can end up in a sponsored search result for the competition.  So they harass the business owner repeatedly and are very annoying about it, and what&#8217;s even worse? Yelp wouldn&#8217;t exist without that business in the first place.  The publicity and reviews are &#8220;free&#8221;, but they wouldn&#8217;t be very useful if there were not businesses entered or being reviewed on their site now would they?  But instead of saying Thank You,  they repeatedly dog businesses for cash and do it in a negative fear-based way.  At least that&#8217;s been my experience.  Greedy little bastards.</p>
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		<title>By: The Premity Blog &#187; Blog Archive &#187; Yelp introduces tools for businesses</title>
		<link>http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2233208</link>
		<dc:creator>The Premity Blog &#187; Blog Archive &#187; Yelp introduces tools for businesses</dc:creator>
		<pubDate>Tue, 29 Apr 2008 13:58:13 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2233208</guid>
		<description>[...] Online review site yelp.com has just introduced tools for businesses to reach out to their customers.  Our original coupon Website, CityVantage, also feature reviews.  While we weren&#8217;t looking for advertising or listing dollars from the merchants, we did get a taste of how merchants could easily be turned off from being listed on our site when negative user reviews were posted.  Since Yelp receives advertising dollars directly from the merchants listed on their site, it seems they&#8217;re looking to these new features to allow merchants an opportunity to reach out to dissatisfied and satisfied customers alike.  According to TechCrunch, Yelp is introducing the following features for merchants: [...]</description>
		<content:encoded><![CDATA[<p>[...] Online review site yelp.com has just introduced tools for businesses to reach out to their customers.  Our original coupon Website, CityVantage, also feature reviews.  While we weren&#8217;t looking for advertising or listing dollars from the merchants, we did get a taste of how merchants could easily be turned off from being listed on our site when negative user reviews were posted.  Since Yelp receives advertising dollars directly from the merchants listed on their site, it seems they&#8217;re looking to these new features to allow merchants an opportunity to reach out to dissatisfied and satisfied customers alike.  According to TechCrunch, Yelp is introducing the following features for merchants: [...]</p>
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		<title>By: Interbweb Musings</title>
		<link>http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2233069</link>
		<dc:creator>Interbweb Musings</dc:creator>
		<pubDate>Tue, 29 Apr 2008 12:43:23 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2233069</guid>
		<description>&lt;strong&gt;Yelp allows businesses to...&lt;/strong&gt;

Techcrunch are cover Yelp's new suite of features that allow businesses to join the conversation which happens around their business. I think this is a great feature and something BView has done since launch....</description>
		<content:encoded><![CDATA[<p><strong>Yelp allows businesses to&#8230;</strong></p>
<p>Techcrunch are cover Yelp&#8217;s new suite of features that allow businesses to join the conversation which happens around their business. I think this is a great feature and something BView has done since launch&#8230;.</p>
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		<title>By: Colin Bruce</title>
		<link>http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2233041</link>
		<dc:creator>Colin Bruce</dc:creator>
		<pubDate>Tue, 29 Apr 2008 12:28:52 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2233041</guid>
		<description>We've allowed businesses to engage reviewers since we launched. It seemed like the fair thing to do.

The feature tends not to be used for positive and middling reviews however negative reviews are responded to quickly and usually in full. Example:

http://www.bview.co.uk/listing/2383679/t/reviews/Simply-Business-in-EC2A

Allowing businesses to directly contribute reduces resentment while also allowing the reviewer to feel as though something has happened as a result of their review.

BView</description>
		<content:encoded><![CDATA[<p>We&#8217;ve allowed businesses to engage reviewers since we launched. It seemed like the fair thing to do.</p>
<p>The feature tends not to be used for positive and middling reviews however negative reviews are responded to quickly and usually in full. Example:</p>
<p><a href="http://www.bview.co.uk/listing/2383679/t/reviews/Simply-Business-in-EC2A" rel="nofollow">http://www.bview.co.uk/listing.....ss-in-EC2A</a></p>
<p>Allowing businesses to directly contribute reduces resentment while also allowing the reviewer to feel as though something has happened as a result of their review.</p>
<p>BView</p>
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	<item>
		<title>By: Wayne Schulz</title>
		<link>http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2232725</link>
		<dc:creator>Wayne Schulz</dc:creator>
		<pubDate>Tue, 29 Apr 2008 09:34:33 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2232725</guid>
		<description>Yelp still my personal deadpool pick. 

First, traffic of either 4 or 9 million is a BIG difference. 

I'm not sure how you concluded that 4 million is a brisk monthly number for a supposed nationwide review site that's been online a little under 4 years and received lots and lots of hype.

Yelp in my area degraded into sporadic reviews and some really awful obscenity laden tirades by members who despite their nasty foul mouths -- were somehow promoted by Yelp to be elite members (leading me to believe that internal controls over reviews at Yelp is scant).

Here's one great example of someone that Yelp holds out as Elite 08 - where most of the reviews are pointless with 4 letter works sprinked in for that college frat boy experience.

Yelp? Yuk.

http://www.yelp.com/user_details?userid=-sjraFaraefbVUjZmlk4Rw</description>
		<content:encoded><![CDATA[<p>Yelp still my personal deadpool pick. </p>
<p>First, traffic of either 4 or 9 million is a BIG difference. </p>
<p>I&#8217;m not sure how you concluded that 4 million is a brisk monthly number for a supposed nationwide review site that&#8217;s been online a little under 4 years and received lots and lots of hype.</p>
<p>Yelp in my area degraded into sporadic reviews and some really awful obscenity laden tirades by members who despite their nasty foul mouths &#8212; were somehow promoted by Yelp to be elite members (leading me to believe that internal controls over reviews at Yelp is scant).</p>
<p>Here&#8217;s one great example of someone that Yelp holds out as Elite 08 - where most of the reviews are pointless with 4 letter works sprinked in for that college frat boy experience.</p>
<p>Yelp? Yuk.</p>
<p><a href="http://www.yelp.com/user_details?userid=-sjraFaraefbVUjZmlk4Rw" rel="nofollow">http://www.yelp.com/user_detai.....VUjZmlk4Rw</a></p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Joe Alexander</title>
		<link>http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2232303</link>
		<dc:creator>Joe Alexander</dc:creator>
		<pubDate>Tue, 29 Apr 2008 06:28:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2232303</guid>
		<description>Hey sd,

I dont know where you get your information, but it that is true, it is one hell of a ruse on their part, because every reviewer we received is a customer I sold to.

Joe Alexander
keetsa mattress
joe@keetsa.com</description>
		<content:encoded><![CDATA[<p>Hey sd,</p>
<p>I dont know where you get your information, but it that is true, it is one hell of a ruse on their part, because every reviewer we received is a customer I sold to.</p>
<p>Joe Alexander<br />
keetsa mattress<br />
<a href="mailto:joe@keetsa.com">joe@keetsa.com</a></p>
]]></content:encoded>
	</item>
	<item>
		<title>By: sd</title>
		<link>http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2232293</link>
		<dc:creator>sd</dc:creator>
		<pubDate>Tue, 29 Apr 2008 06:25:07 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2232293</guid>
		<description>yelp pays ppl to review things, they are spending their money on these. whaz the point?</description>
		<content:encoded><![CDATA[<p>yelp pays ppl to review things, they are spending their money on these. whaz the point?</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Yelp Still Sucks</title>
		<link>http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2232283</link>
		<dc:creator>Yelp Still Sucks</dc:creator>
		<pubDate>Tue, 29 Apr 2008 06:21:42 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2232283</guid>
		<description>Yelp needs to clean up the profanity littering the site, and identify the shills who post and "review" businesses.  frankly many reviews miss the mark.

and i see a "premium" version of this biz account coming soon .... which is smart.

hold the businesses hostage and give them more of a "voice" for a "price"</description>
		<content:encoded><![CDATA[<p>Yelp needs to clean up the profanity littering the site, and identify the shills who post and &#8220;review&#8221; businesses.  frankly many reviews miss the mark.</p>
<p>and i see a &#8220;premium&#8221; version of this biz account coming soon &#8230;. which is smart.</p>
<p>hold the businesses hostage and give them more of a &#8220;voice&#8221; for a &#8220;price&#8221;</p>
]]></content:encoded>
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	<item>
		<title>By: Andrew</title>
		<link>http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2232239</link>
		<dc:creator>Andrew</dc:creator>
		<pubDate>Tue, 29 Apr 2008 06:07:02 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2232239</guid>
		<description>isn't this extremely common sense?</description>
		<content:encoded><![CDATA[<p>isn&#8217;t this extremely common sense?</p>
]]></content:encoded>
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	<item>
		<title>By: philip tadros</title>
		<link>http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2232191</link>
		<dc:creator>philip tadros</dc:creator>
		<pubDate>Tue, 29 Apr 2008 05:45:29 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/04/28/yelp-lets-businesses-fight-back/#comment-2232191</guid>
		<description>it has helped both my coffee shops and people have been really open and honest and i do appreciate what yelp has offered and documented for us and other to enjoy. i have heard the side of things and it's no easy solution so i'm glad to hear they are trying to do something more considering helping local commerce and helping better it in general is a big big goal. good luck rock and roll and whatever else nice you want to say to yourself right now:]</description>
		<content:encoded><![CDATA[<p>it has helped both my coffee shops and people have been really open and honest and i do appreciate what yelp has offered and documented for us and other to enjoy. i have heard the side of things and it&#8217;s no easy solution so i&#8217;m glad to hear they are trying to do something more considering helping local commerce and helping better it in general is a big big goal. good luck rock and roll and whatever else nice you want to say to yourself right now:]</p>
]]></content:encoded>
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