Comments on: HP Upline? More Like HP Downtime

By: Troy Hickerson

Troy Hickerson — Tue, 03 Mar 2009 02:01:10 +0000

SafeCopy Backup is offering a 10% discount to HP Upline customers. Keep in mind SafeCopy is already 1/3 the cost of the HP Upline Family Plan which is limited to 3 users.

With SafeCopy you can purchase ONE account for ALL your computers. Works on Mac, PC, iPhone, Smartphone. SafeCopy also allows you to easily share files over 1GB.

Promo code of “upline” is good through April 15th.

By: HP’s Upline Is Going Down | Dealoco.com Bargain Hunting Blog

HP’s Upline Is Going Down | Dealoco.com Bargain Hunting Blog — Mon, 02 Mar 2009 19:57:44 +0000

[...] of $59 per year for unlimited storage. But HP has really dropped the ball. Upline has suffered extended downtimes – not exactly comforting for a product that is supposed to be your saving grace when the poop hits [...]

By: Backblaze welcomes HP Upline customers | Backblaze Blog

Backblaze welcomes HP Upline customers | Backblaze Blog — Fri, 27 Feb 2009 00:30:00 +0000

[...] (shown below) saying it will shut down the service on March 31st. TechCrunch has reported about previous trouble the service had and the current [...]

By: HP Upline is now HP Offline, as the service is discontinued « Cloud Storage: Keep it in the Cloud

Thu, 26 Feb 2009 21:49:23 +0000

[...] of last year. It turns out that there was some rocky performance along the way (as reported by TechCrunch and Enterprise Storage Forum), but we didn’t see this coming from a company that has the [...]

By: HP Upline Gets Disconnected, Heads To The Deadpool

HP Upline Gets Disconnected, Heads To The Deadpool — Thu, 26 Feb 2009 21:13:17 +0000

[...] for $59/year, is closing its doors. Since launching last April, Upline has faced issues with extended downtimes – a pretty major offense for a backup solution. But it’s likely the ultimate reason for the [...]

By: uknown

uknown — Thu, 26 Feb 2009 16:05:14 +0000

****Email from HP:****

Thank you for your interest in HP Upline.

HP continually evaluates product lines and has decided to discontinue the HP Upline service on March 31, 2009.

HP will no longer be backing up your files to the HP Upline servers as of Feb 26, 2009 at 8 am Pacific time. HP will keep the file restore feature of the Upline service operational through March 31, 2009 Pacific time in order for you to download any files you have backed up to Upline.

If you have a paid subscription to HP Upline, you will be refunded the full amount of the fees you paid for the service. That refund will be credited to the credit card account or PayPal account that you used to subscribe to the Upline service. If you do not receive the refund prior to March 31, 2009, please contact our customer service team at https://www.upl...port/email.aspx.

HP looks forward to offering you additional technology products and services in the future.

Thank you.

HP Upline team

By: Unknown

Unknown — Tue, 24 Feb 2009 20:34:06 +0000

By: Unknown

Unknown — Tue, 24 Feb 2009 20:28:40 +0000

alert(’hi’);

By: Sumit

Sumit — Tue, 24 Feb 2009 20:25:02 +0000

I’m using Upline from last 3 months, it works…. o dont see any error….its backing up data smoothly… also no problem in getting data back, if i delete it from my disc…. may be service getting better….

By: Review: HP Upline | We Got Served

Review: HP Upline | We Got Served — Sat, 31 Jan 2009 20:49:16 +0000

[...] in April 2008 and an announcement was posted by WGS at that time. HP Upline has had it’s growing pains, and for a time, it’s availability was suspended. A rather inauspicious beginning for a backup [...]

By: Stephanie M.

Stephanie M. — Tue, 25 Nov 2008 18:49:52 +0000

This upline is the worst. I have never gotten it to work and the tech support hung up on me and said they would call back and didn’t. DON’T USE THIS SERVICE!!!

By: happysjud

happysjud — Mon, 17 Nov 2008 16:51:09 +0000

I’m not happy with Upline. It rarely runs smoothly, and I had to reinstall twice. Also, it’s not as “user friendly” as I’d expect from a giant like HP.

By: Online Backup Wars: Mozy Responds to HP Upline | Bob Caswell

Online Backup Wars: Mozy Responds to HP Upline | Bob Caswell — Wed, 20 Aug 2008 15:15:00 +0000

[...] the online backup solution I use and have mentioned a couple times, is responding to HP’s Upline debacle in an interesting way. First, some background [...]

By: Lenovo ThinkPads to include online backup? Lessons from HP… « ElephantDrive

Wed, 25 Jun 2008 19:26:24 +0000

[...] launched its Upline online backup and storage service to much fanfare. Unfortunately, the service fell flat on its face and was taken down pretty much immediately and the guys at BackupReview.info panned [...]

By: Online Backup Wars: Mozy vs. HP Upline | TechConsumer

Online Backup Wars: Mozy vs. HP Upline | TechConsumer — Fri, 25 Apr 2008 12:59:07 +0000

[...] the online backup solution I use and have mentioned a couple times, is responding to HP’s Upline debacle in an interesting way. First, some background [...]

By: Jay Mangle

Jay Mangle — Thu, 24 Apr 2008 17:19:41 +0000

This service is actually from a US based company that HP just bought and rebranded. Service must not be ready to scale, which is probably why they decided to cut back.

HP, like IBM (and unlike Dell), makes most of it’s sales and revenue outside the US.

By: Alex Linhares

Alex Linhares — Wed, 23 Apr 2008 08:24:24 +0000

Some Einstein inside HP just went on and said: non-american-resident? Screw them. So I’m out, and, I believe, numerous early adopters.

Can someone tell those m@rons that the web goes a little bit further than the US, please?

By: Bill W

Bill W — Tue, 22 Apr 2008 21:01:25 +0000

I actually have had some similar experiences. I noticed that it was very hard to get the software to run very well on my Vista machine. Also, it took me about 2-3 days to upload 6GB of my 44GB that I was looking to sync.

Prior to doing the upload…I found that I had to move ALL of my files from my Linux server onto my Windows Vista hard drive because the software will not allow you to monitor mapped drives that reside on other systems. Their answer was to move all my files and then schedule a local backup to the mapped drive…because the software was capable of doing a local backup to the drive.

Most frustrating is the upload speed. I can attach a 25MB file in Hotmail in about 1.5 minutes….took about 15 minutes with Upline.

By: Jim

Jim — Tue, 22 Apr 2008 13:52:48 +0000

Not only is their application not quite ready for prime time, make sure you carefully read their T&C’s which are also not ready for prime time. Particularly this: “Any material, information or other communication (”Communications”) you transmit or post to this Site will be considered non-confidential and non-proprietary. HP will have no obligations with respect to the Communications. HP and its designees will be free to copy, disclose, distribute, incorporate and otherwise use the Communications and all data, images, sounds, text, and other things embodied therein for any and all commercial or non-commercial purposes.”

Who in their right mind would sign up for a backup service that gives away ALL of their right associated with THEIR OWN DATA ?????

I’m really stumped as to the lack of QA associated with this service, which is not what I have come to expect from HP.

By: CoralFly

CoralFly — Mon, 21 Apr 2008 18:51:33 +0000

Having been a happy owner of HP products in the past, I went with Upline for my business’ online backup needs. Aside from the service being unavailable, I found it to be too limiting.

You can only backup files that have file extensions, and you have to manually add extensions not in the default list. I use various applications that create data files with no extensions (i.e. Subversion). With Upline, you can’t back these up unless you manually add extensions to the files or put them in a zip file.

It seems like it will be good for home users wanting to backup photos, videos, music and documents, but I don’t see it being much better than that….once it is actually up.

I’ll be enjoying my refund and exploring other services.

By: Sumiya khan

Sumiya khan — Mon, 21 Apr 2008 08:13:28 +0000

I used Upline personaly..backed up around 32 GB data normally…n thank God i didn’t get any error as ppl got in upcomments..even when i am in Pakistan..where they have not launched formally..

Yeah they are down now..but i have trust in HP..so hope for the best…They will be up soon..i wish !!!

By: herwann

herwann — Mon, 21 Apr 2008 07:53:12 +0000

it seems that’s it will not be available for european anymore… the service was normally dedicated to US market only… it’s a real shame….

By: Prasad

Prasad — Mon, 21 Apr 2008 06:34:59 +0000

I am sure that HP will bring up the service within a short time, and these are just temporary hiccups. But i think HP should learn from mistakes and make sure these dont happen again.

By: Did Techcrunch Uses my Screenshot? « Memory Leak

Did Techcrunch Uses my Screenshot? « Memory Leak — Mon, 21 Apr 2008 05:18:20 +0000

[...] TechCrunch screenshot: [...]

By: Sung

Sung — Sun, 20 Apr 2008 21:02:51 +0000

Stick with Mozy, kids.