April 10, 2008

Shopflick: Bringing Home-Video Shopping To The Web (Beta Invites)

Erick Schonfeld

34 comments »

shopflick-logo.pngIt was only a matter of time before someone created an online video-shopping marketplace. Mix together eBay and YouTube and you get Shopflick, a Los Angeles-based startup in private beta that wants to bring the art of video selling to the Web. Sellers can set up shop with their own page highlighting their store and the products they have for sale. Most of the information is presented in video format in Shopflick’s own buyer-friendly player that features a big “Buy Now” button. Shoppers can add comments to each item, share them, bookmark them as a favorite, or embed them elsewhere on the Web. We have 2,000 invites for TechCrunch readers (sign up here—the first 500 will be let in immediately and the rest over the next few weeks).

So far the startup has raised $1 million from angel investors in LA. But Shopflick has a heavy-hitter CEO in David Grant, the founder and former president of Fox TV Studios. Says Grant:

I think it can be an enormous business. Video selling is what television is. TV Commercials. People have tried to replicate video selling on television, which is a mistake.

The front page of Shopflick features a big video player that scrolls through featured items and could also become a prime advertising spot. Just like on TV, Shopflick plans on using its front page to promote items based on limited quantities or time. Shoppers can also browse by category, keyword, or tag. Most of the sellers—there are about 50 of them in the beta right now—are boutique shopkeepers, jewelery makers, or furniture designers from Brooklyn or LA.

Here is an example of a video by Uhuru, a Brooklyn furniture design company that uses sustainable materials:

Shopflick: Buy this product | Get your own Store Player

The site feels a little bit like what Etsy would be if it had video, except its sellers don’t focus on handmade goods. There is definitely an independent vibe. The site is geared towards women. It is heavy on hand creams, lingerie and kid’s clothes. But not the 50-year-old women in middle America who tend to watch the Home Shopping Network or QVC. Shopflick is going more for the hip 18-to-34-year-olds who live in big cities. Founder and president Patrick Yee says:

It is an $8 billion business on cable, but we are moving it from a linear model to an on-demand model, from a warehouse-QVC model to an on-demand user-generated model.

Shopflick does not hold any inventory. Like eBay, it just matches buyers and sellers, and collects listing and transaction fees. The first six months it will waive listing fees, but it plans to charge $10 to $20 a month, depending on the size of the store. Its transaction fees are a steep 12.5 percent, which is much higher than Amazon’s 7 percent or eBay’s 10 percent, but Amazon and eBay both charge a lot more in monthly fees. eBay charges as much as $300 a month for power sellers. Says Yee:

Ebay’s model is they are trying to take two thirds of the lifetime value up front,” says Yee. “We are flipping that. We lower the barriers to listing because we believe video will convert. We know video sells because it has been happening for 30 years.

On Shopflick, the sellers deal with inventory and shipping, and hope that the viral nature of video will help market their products. Shoppers are encouraged to recommend their favorite products, create collections of their favorite products, and even create their own videos. It is what Yee calls “user-generated merchandising.” To help sellers create the best videos, there is also a marketplace for videographers on Shopflick to help match sellers with video professionals. In this regard, it competes with TurnHere, but it doesn’t mark up the videographers’ fees.

Could this be where e-commerce is headed? Barry Diller, watch out.

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Comments

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  1. chris (trade2save.com)

    Oh Lord - sounds like a shopping channel trying to flog me something while I’m browsing - I guess if it’s just a demo of a product working (like a video review) that would be cool. But if it’s a QVC version of web 2.0 then forget it

  2. Rostislav Siryk

    The idea is brilliant, and realization keeps the good tune. I wish these guys overcome others in the web fight.

    So, the next step is socializing: people upload their own videos of shopping :)

  3. Andrew

    12.5% is insane, what are these people thinking? On a $1000 item a seller would lose $125, I don’t really care what type of item it is, if its a retailer chances are that’s more than whatever the margin on the item is.

  4. Andrew

    oh and lets not forget the fact that its a lot more pain in the ass to make the video than to just snap a few pictures to list something on ebay. + honestly what kind of item can you think of where a video is a much better description than text/images?

  5. PressReleasePoint

    eCommerce should take the direction of SecondLife. If all other constraints are removed, people should feel comfortable moving around the virtual world, seeing and feeling products before buying them.

  6. Michael B

    This is a really great idea, its basically QVC except online.

    -To make money online
    http://mikesmoneyclub.blogspot.com

  7. logtar

    Online QVC… Online Infomertials… I think I just puked in my mouth a little.

  8. chris (trade2save.com)

    Most of the QVC customers are Empty Nesters, many of whom find it hard enough to conquer a remote let alone the internet.

  9. Jason

    Awesome branding, slick design, very intuitive. I think there’s a whole world open to these guys that can combine the best of Ebay and Craigs List. So many new ways to interact with consumers that go beyond the standard shopping experience imo. Regarding Andrew’s question #4 about what kind of items can you think of where a video is a much better description than text/images? Uh, how about absolutely everything. I’ll take a bet any day of the week that I can sell something to someone over video faster than you can using text and images.

  10. kareem

    love it, if anybody’s going to figure out video + shopping it’s these guys!

  11. Ron

    #7 - This is NOT QVC.

    On QVC you are getting blasted with random crap all day, most of it products with large distribution channels etc.

    If you read the article Shopflick is all about letting independent sellers get a chance, by giving them a way to let people find them using tags etc on their own and hear about the products from the seller’s perspective…

    Very cool

  12. Brian

    Great idea. Fantastic look and feel. Plus, a market hungry for deeper expression and meaning when it comes to selling. This is a winner. Watch this be the breakout product of the year.

  13. Andrew

    @9 Jason sure you can probably sell something easier, but lets take electronics for example. You have the iphone right? You know what it is, you’ve see the commercials. Sure you may have a video of how you use it, and sure someone might watch it. But do you honestly think someone will buy one from you solely for that reason?

    Sure they might want to buy the actual product based on your video…but chances are it won’t be from you. The person will go on shopping for the best price. And with the 12.5% added mark up(to recover the fees), they probably won’t be buying from you.

  14. Roman

    I signed up for Beta and actually checked it out. It is targeted to hip and affluent audience. Right now most of the listings are on an expensive side.

    Just think about it when would you need a video to describe a product? When product is really unique and commands a premium for that.

    I don’t think there is a comparison with a shopping channel, since shopping channel is low grade products targeted to middle class.

    To respond to previous comments I also think that the markup on the items that are being sold there are not 10% it is way higher since it all designer goods.

    I doubt that somebody would want to sell and Iphone over there, but if you design high quality cloths or a furniture this looks like a great place.

    They don’t even have an electronics category.

  15. zell

    Wow, let the astroturfing begin!

    Seriously, if your going to make shill comments that claim this is brilliant, don’t make it so obvious to discover your probable affiliation with the management and/or advisors.

  16. browser

    This is a natural evolution of web/video/e-commerce and was bound to happen. I happen to LOVE the idea. Not a shill at all.

    I think folks would be surprised how ridiculously high the margins are on items like furniture, jewelry, etc. You really do pay a high premium for craftsmanship. 10 percentage points is nothing compared to what these folks would have to pay a major retailer for distribution such as Williams Sonoma/PotteryBarn or Costco. These retailers are also notorious for market testing design ideas on the backs of small merchants–if a design proves to be popular, then WS/PB or Costco would then manufacture a look-alike product in-house and screw the little guy.

    I have a soft spot for the underdogs so my thoughts are biased. Also, their target audience is not TC readers, which probably skews very high for geeky males (like myself). I hope this works out.

  17. ANurag

    Nice UI…. kudos to ShopFlick.com guys…. Great concept…..

  18. MrCashyCash

    Why couldn’t Ebay just add video? … and win.

  19. G

    Unbelievable. ANOTHER APRIL’S FOOL !!!!!!!!

    Like anyone in their right mind would go to a website to watch ADVERTISING!

    Who is ready to bet on when this will be announced in the deadpool? I say November 08.

  20. Julie

    I am one of the designers on shopflick - This is a great way for me to talk about how my product is made - in house - in USA - show how my product looks on a walking/playing model - and respond directly to my customers - 12% is nothing - I sell wholesale for 50% of end price , plus salespeople costs and trade shows - This is a godsend for an independent designer to get the word out and sell their product in an easy fun way!

  21. The Crazy Robertson

    Video is the future of selling on the web. Shopflick allows you to get a better feel for a product when you cannot actually touch and feel it. Shopflick is a step ahead that I feel many other websites will follow.

    We at The Crazy Robertson decided to work with Shopflick because it opened up a new marketplace for us. It also allowed us to share our story through video versus just text and pictures.

  22. James

    Please… this is a few people who saw YouTube blow up and realized “hey, video is the future of the web, how can I harness this new technology in a different way for my benefit? I know! E-Commerce is huge, naturally e-commerce with VIDEO is the next step!”

    It’s not a good idea. Any enterprising 12 year old could have came up with it, and and realistic 14 year old would have decided better of it. Video on a current manufacturer/retailer’s website makes sense. They can (and do) use YouTube for that.

    A retailer whose function is to host videos and take profit does not make sense. It is inefficient and unnecessary. There are numerous channels with large audiences for small, no-name manufacturers/designers to post videos and promote themselves.

    The idea just doesn’t seem logical to me. It’s like an ugly, useless appendage resulting from trial and error genetic mutation.

  23. Andrei Potorac

    Not sure why nobody mentioned it, but I would buy or not from a person, depending on who is selling too, not just what he/she is selling. Seeing the seller worths 1000 words.

    I really like this idea and I think it’s a niche that will soon have lots of competitors. I love the way everybody is adopting the Flash Player in their start-ups. Better for everyone, including me. :)

  24. Jwilk

    I totally got sold when i saw the video for miss misa’s necklace.. the gold-french-letter one… the picture on misa’s website doesn’t do the necklace any justice, and i would have skipped right over it had it not been for the video. i just think this necklace found the perfect means to be sold. (through video) and i’ve got a feeling that there are tons of other products that can make the best of video too. and i bet that’s what shopflick will do best… pull together stuff that is cool and boutique and will get a huge benefit from selling with video. this seems so far and beyond crappy qvc

  25. Cozy

    I checked out the miss misa’s necklace video and it just closes the debate. Can’t imagine a better way to sell such items. I do agree that the quality of videos is going to matter but these guys seem to have the right background.

  26. Frank Church

    At first I thought, “I bet there are some designers out there that would really like to use this site to sell their custom fashion designs and the like, and would probably benefit from being part of a network traffic-wise”.

    And then all the comments complaining about the commissions being taken by Shopflick. But then Julie (#20) backed up my original belief.

    Having cont’d to read the comments I realized it might be just as easy to set-up a store on Amazon, produce videos on YouTube, and create one’s own site (very simple one using Drupal, for example). One might lose out on the network effect of Shopflick, but gain that of Amazon. I just don’t know enough about Amazon’s commissions to make the final call.

  27. Eric

    Sorry, but this is too little, too late. The guys at ShopCastTV.com have been running an alpha test of a similar, but far superior business model for the past year and will be launching this summer. They have a much simpler and far more profitable business model combined with a far larger market share which is in place right now. So lets see who will finish on top.

  28. Lawrence

    I’m a newby to TC, but a veteran in TV/internet shopping. I’ve sold millions of dollars of stuff on both formats, and I can assure you all that a new model for shopping online/mobile is a foregone conclusion. The reality is that it will be no more or less ubiquitous than cable shopping, catalog shopping, mall shopping or downloading music onto a mobile device. If its built well, marketed well, merchandised well, and has GREAT customer service, it stands a chance.

    The reality is this is all very early stage stuff, so give it a chance. Personally, I think I’ll drop these guys a line…perhaps I can help them out!

  29. idris

    @ Eric… there is nothing much to explore in shopcastTv.com,

    shopflick seems to be good and brilliant concept. I think this could fill the gap of touch n feel factor when you buy online. I came across one more website qoof.com with similar idea but wth different business model. Qoof Claims to be the first video commerce with network of etailers and web publishers.

    Let’s see which is going to be a big hit…

  30. Asian Dragon

    It is an interesting concept, but I fail to see how it will be successful in the long run. Successful retailing on the Web and on TV takes an enormous amount of discipline and execution. People may think QVC is ‘a joke’ until they realize it’s sales volume is $7B+ and it’s margins run 22%…contrast that to Amzon or other web only retailers margins in the 8-9% range. People also fail to realize the TV shopnets (QVC, HSN, ShopNBC) have extensive experience with video and also provide merchandise who’s quality is every bit as good as merchandise sold in department stores today. Also, 25-30% of TV shopnets sales come thru the web. In the case of QVC that means $1.5B+ sales via the Internet. Trust me, if Shopflick gains any traction, the home shop nets have the resources and motivation to win.