Comments on: Comcast, Twitter And The Chicken (trust me, I have a point) http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/ Startup and Technology News Wed, 25 Nov 2009 02:28:11 -0800 hourly 1 By: When Social Media Will REALLY Matter http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/comment-page-5/#comment-3047109 When Social Media Will REALLY Matter Tue, 20 Oct 2009 12:06:18 +0000 http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/#comment-3047109 [...] all the online outrage directed at Dell, Comcast, Motrin or Dominos Pizza, none of those companies was brought to its knees by the collective ire of [...] [...] all the online outrage directed at Dell, Comcast, Motrin or Dominos Pizza, none of those companies was brought to its knees by the collective ire of [...]

]]> By: Not Problems: Opportunities! | The LexPublica Blog http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/comment-page-5/#comment-3038185 Not Problems: Opportunities! | The LexPublica Blog Thu, 15 Oct 2009 00:24:14 +0000 http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/#comment-3038185 [...] and see what happens to your corporate image. Flipping that around, see how Zappos, Jet Blue, and Comcast have used social media to tremendous [...] [...] and see what happens to your corporate image. Flipping that around, see how Zappos, Jet Blue, and Comcast have used social media to tremendous [...]

]]> By: Encouraging Clients to Twitter : Cotton Rohrscheib http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/comment-page-5/#comment-3016590 Encouraging Clients to Twitter : Cotton Rohrscheib Fri, 02 Oct 2009 11:16:54 +0000 http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/#comment-3016590 [...] Comcast: Since Comcast is exceptional at Twitter-based customer service, we share another one of their fantastic PR efforts. This time, Michael Arrington from TechCrunch shares his positive experience with Comcast via Twitter. [...] [...] Comcast: Since Comcast is exceptional at Twitter-based customer service, we share another one of their fantastic PR efforts. This time, Michael Arrington from TechCrunch shares his positive experience with Comcast via Twitter. [...]

]]> By: ethority bietet ab sofort Twitter und Network Monitoring an | ethority weblog http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/comment-page-5/#comment-2987770 ethority bietet ab sofort Twitter und Network Monitoring an | ethority weblog Thu, 17 Sep 2009 08:13:34 +0000 http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/#comment-2987770 [...] In den USA ist es allgemein üblich, dass Unternehmen Twitter im Blick haben, siehe hierzu auch Michael Arringtons Erfahrung mit Comcast. Wir haben das Angebot von ethority modifiziert, um unseren Kunden einen [...] [...] In den USA ist es allgemein üblich, dass Unternehmen Twitter im Blick haben, siehe hierzu auch Michael Arringtons Erfahrung mit Comcast. Wir haben das Angebot von ethority modifiziert, um unseren Kunden einen [...]

]]> By: A lesson in consumer interaction from @HPNews « One Size Fits One http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/comment-page-5/#comment-2942682 A lesson in consumer interaction from @HPNews « One Size Fits One Sun, 23 Aug 2009 13:26:43 +0000 http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/#comment-2942682 [...] Arrington of TechCrunch after this tweet of his, and he was listened to promptly. As he says here, it really is surprising more companies aren’t clued in into the [...] [...] Arrington of TechCrunch after this tweet of his, and he was listened to promptly. As he says here, it really is surprising more companies aren’t clued in into the [...]

]]> By: Jessica Chapel / Railbird v2 - Here Comes Everybody http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/comment-page-5/#comment-2934833 Jessica Chapel / Railbird v2 - Here Comes Everybody Wed, 19 Aug 2009 20:41:10 +0000 http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/#comment-2934833 [...] issue, the world knows about the crackdown on Buddhist monks protesting the Burmese Junta, and Michael Arrington has a working web connection again. Every institution is subject to being reshaped by the net. Racing is no exception, and neither is [...] [...] issue, the world knows about the crackdown on Buddhist monks protesting the Burmese Junta, and Michael Arrington has a working web connection again. Every institution is subject to being reshaped by the net. Racing is no exception, and neither is [...]

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]]> By: Time to be Frank » Blog Archive » Sorry, But It’s Not All About Jeff Jarvis http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/comment-page-5/#comment-2867802 Time to be Frank » Blog Archive » Sorry, But It’s Not All About Jeff Jarvis Mon, 20 Jul 2009 15:51:57 +0000 http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/#comment-2867802 [...] see the ABC story, check out the video on this link.  One of my favorite stories was when I help Michael Arrington, many said it was because of who he was, but within the comments there were comments like these: [...] [...] see the ABC story, check out the video on this link.  One of my favorite stories was when I help Michael Arrington, many said it was because of who he was, but within the comments there were comments like these: [...]

]]> By: Web 2.What? » Blog Archive » Social media: do you want to be proactive or reactive? http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/comment-page-5/#comment-2863591 Web 2.What? » Blog Archive » Social media: do you want to be proactive or reactive? Fri, 17 Jul 2009 20:11:42 +0000 http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/#comment-2863591 [...] right now. In every one of these cases, (some other notable ones are Dell and Comcast) the company was infamous for bad service, but consumers were helpless. Particularly with [...] [...] right now. In every one of these cases, (some other notable ones are Dell and Comcast) the company was infamous for bad service, but consumers were helpless. Particularly with [...]

]]> By: supra shoes http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/comment-page-5/#comment-2857533 supra shoes Wed, 15 Jul 2009 09:42:14 +0000 http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/#comment-2857533 just take it easy, lol just take it easy, lol

]]> By: nike dunk http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/comment-page-5/#comment-2857531 nike dunk Wed, 15 Jul 2009 09:41:14 +0000 http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/#comment-2857531 odd things always appear, that is how life looks. odd things always appear, that is how life looks.

]]> By: What Twitter says about Rogers Wireless | romanz.org http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/comment-page-5/#comment-2830550 What Twitter says about Rogers Wireless | romanz.org Tue, 30 Jun 2009 21:17:32 +0000 http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/#comment-2830550 [...] read the comments in that post. Today I was reading Tech Crunch’s post about Comcast and thought it was interesting to tweetscan.com Rogers Wireless as well. I hand [...] [...] read the comments in that post. Today I was reading Tech Crunch’s post about Comcast and thought it was interesting to tweetscan.com Rogers Wireless as well. I hand [...]

]]> By: Time to be Frank » Blog Archive » The Story of ComcastCares http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/comment-page-5/#comment-2827657 Time to be Frank » Blog Archive » The Story of ComcastCares Mon, 29 Jun 2009 12:10:28 +0000 http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/#comment-2827657 [...] for Twitter.  I noticed Michaels post, and I called him on the phone.  The next day he posted “Comcast, Twitter and the Chicken, Trust me I have a Point.”  The neat part about that post was the first few comments were they reached out to you because [...] [...] for Twitter.  I noticed Michaels post, and I called him on the phone.  The next day he posted “Comcast, Twitter and the Chicken, Trust me I have a Point.”  The neat part about that post was the first few comments were they reached out to you because [...]

]]> By: Comcast joins the Conversation | dv8-designs http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/comment-page-5/#comment-2780137 Comcast joins the Conversation | dv8-designs Wed, 03 Jun 2009 05:11:36 +0000 http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/#comment-2780137 [...] that covers a Twitter-ful afternoon with director of digital care Frank Eliason. Or the report by TechCrunch’s Michael Arrington a few weeks ago of getting frustrated on the phone with [...] [...] that covers a Twitter-ful afternoon with director of digital care Frank Eliason. Or the report by TechCrunch’s Michael Arrington a few weeks ago of getting frustrated on the phone with [...]

]]> By: Icma2002.Com » Blog Archive » Comcast’s Twitter Guru Speaks http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/comment-page-5/#comment-2779351 Icma2002.Com » Blog Archive » Comcast’s Twitter Guru Speaks Tue, 02 Jun 2009 18:47:27 +0000 http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/#comment-2779351 [...] about his broadband outage as well as watchful upon reason to strech the Comcast await person, he wrote, “they’re we do during slightest the single thing [...] [...] about his broadband outage as well as watchful upon reason to strech the Comcast await person, he wrote, “they’re we do during slightest the single thing [...]

]]> By: Wall Street Journal » Blog Archive » Comcast’s Twitter Guru on Comcastcares’s Tipping Point http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/comment-page-5/#comment-2779319 Wall Street Journal » Blog Archive » Comcast’s Twitter Guru on Comcastcares’s Tipping Point Tue, 02 Jun 2009 18:24:15 +0000 http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/#comment-2779319 [...] In a post about his broadband outage and waiting on hold to reach a Comcast support person, he wrote, “they’re doing at least one thing [...] [...] In a post about his broadband outage and waiting on hold to reach a Comcast support person, he wrote, “they’re doing at least one thing [...]

]]> By: Icma2002.Com » Blog Archive » Comcast’s Twitter Guru on Comcastcares’s Tipping Point http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/comment-page-5/#comment-2779118 Icma2002.Com » Blog Archive » Comcast’s Twitter Guru on Comcastcares’s Tipping Point Tue, 02 Jun 2009 15:28:26 +0000 http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/#comment-2779118 [...] about his broadband outage as well as watchful upon reason to strech the Comcast await person, he wrote, “they’re we do during slightest the single thing [...] [...] about his broadband outage as well as watchful upon reason to strech the Comcast await person, he wrote, “they’re we do during slightest the single thing [...]

]]> By: Comcast joins the Conversation - News ums Netz http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/comment-page-5/#comment-2761286 Comcast joins the Conversation - News ums Netz Fri, 22 May 2009 14:49:39 +0000 http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/#comment-2761286 [...] that covers a Twitter-ful afternoon with director of digital care Frank Eliason. Or the report by TechCrunch’s Michael Arrington a few weeks ago of getting frustrated on the phone with [...] [...] that covers a Twitter-ful afternoon with director of digital care Frank Eliason. Or the report by TechCrunch’s Michael Arrington a few weeks ago of getting frustrated on the phone with [...]

]]> By: Jaimee http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/comment-page-1/#comment-2754646 Jaimee Mon, 18 May 2009 23:55:26 +0000 http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/#comment-2754646 quotably.com is shuttered... quotably.com is shuttered…

]]> By: jobs dublin http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/comment-page-5/#comment-2748189 jobs dublin Thu, 14 May 2009 11:35:55 +0000 http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/#comment-2748189 <a href="http://www.bankofworks.com/" rel="nofollow">Last Page</a> For Jobs in Dublin Bankofworks.com matches trade jobs, contractors, volunteer workers, just about any part-time, charity work to gardeners and plumbers and painters, music teachers, babysitters and charity jobs. Each job is left a review ireland and dublin are the main search pages for bankofwork.com. So my advice if looking for a job in dublin, dublin airport tallaght, cork try it. Last Page

For Jobs in Dublin Bankofworks.com matches trade jobs, contractors, volunteer workers, just about any part-time, charity

work to gardeners and plumbers and painters, music teachers, babysitters and charity jobs. Each job is left a review

ireland and dublin are the main search pages for bankofwork.com. So my advice if looking for a job in dublin, dublin airport tallaght, cork try it.

]]> By: On Twitter Stalking | DarrenGibson.org http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/comment-page-5/#comment-2715200 On Twitter Stalking | DarrenGibson.org Fri, 24 Apr 2009 23:28:06 +0000 http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/#comment-2715200 [...] Use the word “Comcast” in a tweet and an innovative (although miniscule) group of Comcast customer support personnel will see it, and maybe pop in with helpful support or info.  That sounds cool enough on the [...] [...] Use the word “Comcast” in a tweet and an innovative (although miniscule) group of Comcast customer support personnel will see it, and maybe pop in with helpful support or info.  That sounds cool enough on the [...]

]]> By: JUSTIN C http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/comment-page-1/#comment-2693721 JUSTIN C Sat, 11 Apr 2009 01:55:14 +0000 http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/#comment-2693721 COMCAST IS EVIL AND IS SATANS FIRST BORN CHILD. anyone who does not have their service and is reading this head my warning DO NOT BUY THEIR SERVICE I AM MOVING FOR THE SOLE PURPOSE OF DROPPING THEIR SERVICE AS THE PLACE I LIVE NOW IS REQUIRED TO HAVE THEM DUE TO A CONTRACT. COMCAST IS EVIL AND IS SATANS FIRST BORN CHILD. anyone who does not have their service and is reading this head my warning DO NOT BUY THEIR SERVICE I AM MOVING FOR THE SOLE PURPOSE OF DROPPING THEIR SERVICE AS THE PLACE I LIVE NOW IS REQUIRED TO HAVE THEM DUE TO A CONTRACT.

]]> By: Netflix Needs to Learn Customer Service 2.0 | LonSeidman.com http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/comment-page-5/#comment-2676798 Netflix Needs to Learn Customer Service 2.0 | LonSeidman.com Mon, 30 Mar 2009 20:31:51 +0000 http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/#comment-2676798 [...] In fact, Netflix only recently put its customer service reps on Twitter, posting their first message on February 20th of this year.  It’s in sharp contrast to Comcast (the company everybody loves to hate) who has been aggresively handling customer complaints via web technologies for well over a year now. [...] [...] In fact, Netflix only recently put its customer service reps on Twitter, posting their first message on February 20th of this year.  It’s in sharp contrast to Comcast (the company everybody loves to hate) who has been aggresively handling customer complaints via web technologies for well over a year now. [...]

]]> By: From the EDge » Blog Archive » AT&T Phone Home (or Find Your CRM System) http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/comment-page-5/#comment-2671929 From the EDge » Blog Archive » AT&T Phone Home (or Find Your CRM System) Thu, 26 Mar 2009 21:41:39 +0000 http://www.techcrunch.com/2008/04/06/comcast-twitter-and-the-chicken-trust-me-i-have-a-point/#comment-2671929 [...] there was a problem we were aware of? Have they heard of email? Instant messaging? Text messaging? Twitter? Oh no, that is Comcast that has learned about Twitter. How about when your competition is using [...] [...] there was a problem we were aware of? Have they heard of email? Instant messaging? Text messaging? Twitter? Oh no, that is Comcast that has learned about Twitter. How about when your competition is using [...]

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