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	<title>Comments on: ChaCha Ditches Guided Search Model. I Love To Hate This Startup</title>
	<atom:link href="http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/</link>
	<description>Startup and Technology News</description>
	<pubDate>Fri, 05 Sep 2008 13:28:07 +0000</pubDate>
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		<title>By: MiaMia launches, countdown to certain death may commence</title>
		<link>http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2448378</link>
		<dc:creator>MiaMia launches, countdown to certain death may commence</dc:creator>
		<pubDate>Wed, 27 Aug 2008 21:18:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2448378</guid>
		<description>[...] If this all rings a bell, you&#8217;re probably thinking of ChaCha, the dumb mobile answers service which Michael Arrington so loves to hate. [...]</description>
		<content:encoded><![CDATA[<p>[...] If this all rings a bell, you&#8217;re probably thinking of ChaCha, the dumb mobile answers service which Michael Arrington so loves to hate. [...]</p>
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		<title>By: Me</title>
		<link>http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2447858</link>
		<dc:creator>Me</dc:creator>
		<pubDate>Wed, 27 Aug 2008 15:24:29 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2447858</guid>
		<description>I wonder how many of you have tried to run a business. It's not as easy as many think and there are always issues that people encounter. If you don't like to work for them, then there is a simple solution. Don't.</description>
		<content:encoded><![CDATA[<p>I wonder how many of you have tried to run a business. It&#8217;s not as easy as many think and there are always issues that people encounter. If you don&#8217;t like to work for them, then there is a simple solution. Don&#8217;t.</p>
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		<title>By: ChaCha Cuts Pay Rate In Half, Prepares For Implosion &#124; Christian eBuddy Blog</title>
		<link>http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2429244</link>
		<dc:creator>ChaCha Cuts Pay Rate In Half, Prepares For Implosion &#124; Christian eBuddy Blog</dc:creator>
		<pubDate>Tue, 05 Aug 2008 12:18:12 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2429244</guid>
		<description>[...] a year of trying to make the ridiculously flawed system work, the company abandoned the chat sessions in favor of one-off question and answers, primarily targeting users through a mobile [...]</description>
		<content:encoded><![CDATA[<p>[...] a year of trying to make the ridiculously flawed system work, the company abandoned the chat sessions in favor of one-off question and answers, primarily targeting users through a mobile [...]</p>
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		<title>By: PuneTech &#187; Blog Posts from: InfoSignz, Druvaa, Pubmatic</title>
		<link>http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2228725</link>
		<dc:creator>PuneTech &#187; Blog Posts from: InfoSignz, Druvaa, Pubmatic</dc:creator>
		<pubDate>Sun, 27 Apr 2008 23:52:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2228725</guid>
		<description>[...] Pubmatic is jubilant that it was named as one of the top 10 companies in VentureWire&#8217;s Web Ventures 2008 conference. I&#8217;m not sure how much weight to give this announcement - I noticed that the people who helped select the top 10 are the same guys who have already invested in (at least some of) the companies that actually made it to the top 10. And the list includes ChaCha which doesn&#8217;t seem to be doing all that well. [...]</description>
		<content:encoded><![CDATA[<p>[...] Pubmatic is jubilant that it was named as one of the top 10 companies in VentureWire&#8217;s Web Ventures 2008 conference. I&#8217;m not sure how much weight to give this announcement - I noticed that the people who helped select the top 10 are the same guys who have already invested in (at least some of) the companies that actually made it to the top 10. And the list includes ChaCha which doesn&#8217;t seem to be doing all that well. [...]</p>
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		<title>By: ChaCha&#8217;s Shift to Mobile was Brilliant &#124; The Marketing Technology Blog</title>
		<link>http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2161203</link>
		<dc:creator>ChaCha&#8217;s Shift to Mobile was Brilliant &#124; The Marketing Technology Blog</dc:creator>
		<pubDate>Fri, 11 Apr 2008 02:36:42 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2161203</guid>
		<description>[...] Subscribe now and you will get an offer that's only available to folks that read my feed!I (and others) never really understood ChaCha. ChaCha is a hometown hero in Indianapolis and has gotten a ton of [...]</description>
		<content:encoded><![CDATA[<p>[...] Subscribe now and you will get an offer that&#8217;s only available to folks that read my feed!I (and others) never really understood ChaCha. ChaCha is a hometown hero in Indianapolis and has gotten a ton of [...]</p>
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		<title>By: Stumpedia Offers A True Human-Powered Search Experience &#124; Matts Nutts Multi Author Social Blog Network</title>
		<link>http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2161121</link>
		<dc:creator>Stumpedia Offers A True Human-Powered Search Experience &#124; Matts Nutts Multi Author Social Blog Network</dc:creator>
		<pubDate>Fri, 11 Apr 2008 01:21:03 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2161121</guid>
		<description>[...] seems to be too crowded with Mahalo, Wikia Search, Sproose, and ChaCha (which has now decided to focus on the mobile search frontier). All of these, however, still use bots, algorithms or a staff in one way or another in order to [...]</description>
		<content:encoded><![CDATA[<p>[...] seems to be too crowded with Mahalo, Wikia Search, Sproose, and ChaCha (which has now decided to focus on the mobile search frontier). All of these, however, still use bots, algorithms or a staff in one way or another in order to [...]</p>
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		<title>By: Stumpedia Offers A True Human-Powered Search Experience - Profy.Com</title>
		<link>http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2161104</link>
		<dc:creator>Stumpedia Offers A True Human-Powered Search Experience - Profy.Com</dc:creator>
		<pubDate>Fri, 11 Apr 2008 01:02:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2161104</guid>
		<description>[...] seems to be too crowded with Mahalo, Wikia Search, Sproose, and ChaCha (which has now decided to focus on the mobile search frontier). All of these, however, still use bots, algorithms or a staff in one way or another in order to [...]</description>
		<content:encoded><![CDATA[<p>[...] seems to be too crowded with Mahalo, Wikia Search, Sproose, and ChaCha (which has now decided to focus on the mobile search frontier). All of these, however, still use bots, algorithms or a staff in one way or another in order to [...]</p>
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		<title>By: Eva</title>
		<link>http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2158811</link>
		<dc:creator>Eva</dc:creator>
		<pubDate>Thu, 10 Apr 2008 05:44:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2158811</guid>
		<description>I am a ChaCha guide and I am using my middle name for good reasons. Most of the searches on ChaCha are kids with waste of time prankish searches or blaster questions that are used to train. ChaCha is under the delusion that 99% of all questions can be answered on the net. Well that is a little bit of a high expectation there. There are still alot of things not on the net!!! Alot of un published phone numbers and people that you cannot find anything on!!! I need my job with ChaCha but going to look into some other things too after reading everyone's comments</description>
		<content:encoded><![CDATA[<p>I am a ChaCha guide and I am using my middle name for good reasons. Most of the searches on ChaCha are kids with waste of time prankish searches or blaster questions that are used to train. ChaCha is under the delusion that 99% of all questions can be answered on the net. Well that is a little bit of a high expectation there. There are still alot of things not on the net!!! Alot of un published phone numbers and people that you cannot find anything on!!! I need my job with ChaCha but going to look into some other things too after reading everyone&#8217;s comments</p>
]]></content:encoded>
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		<title>By: Jackie</title>
		<link>http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2130166</link>
		<dc:creator>Jackie</dc:creator>
		<pubDate>Fri, 04 Apr 2008 16:26:39 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2130166</guid>
		<description>ChaCha just won the AT&#38;T fast pitch contest at the CTIA wireless show.  Go figure!  
http://www.hitsearchlimited.com/news/999522/</description>
		<content:encoded><![CDATA[<p>ChaCha just won the AT&amp;T fast pitch contest at the CTIA wireless show.  Go figure!<br />
<a href="http://www.hitsearchlimited.com/news/999522/" rel="nofollow">http://www.hitsearchlimited.com/news/999522/</a></p>
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		<title>By: Jen</title>
		<link>http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2127365</link>
		<dc:creator>Jen</dc:creator>
		<pubDate>Thu, 03 Apr 2008 23:41:18 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2127365</guid>
		<description>To #35 - Excellent point.  Making fun of ChaCha Guides is also making fun of Mahalo Guides because I am both.  I bet that almost 25% of ChaCha's Guides are also Mahalo Guides.  ChaCha does a much better job of communicating with its Guides though and seems like they work hard on building a community.  Of course the pay sucks but what can you do?  And not all Guides are dim- I have a Master's Degree in literature- I just happen to not have to work and find being a Guide fun and, at times, enlightening.

Arrington, don't be a shmuck.

To #46 Good point!  But still understandably fired.  D'oh!  ;)</description>
		<content:encoded><![CDATA[<p>To #35 - Excellent point.  Making fun of ChaCha Guides is also making fun of Mahalo Guides because I am both.  I bet that almost 25% of ChaCha&#8217;s Guides are also Mahalo Guides.  ChaCha does a much better job of communicating with its Guides though and seems like they work hard on building a community.  Of course the pay sucks but what can you do?  And not all Guides are dim- I have a Master&#8217;s Degree in literature- I just happen to not have to work and find being a Guide fun and, at times, enlightening.</p>
<p>Arrington, don&#8217;t be a shmuck.</p>
<p>To #46 Good point!  But still understandably fired.  D&#8217;oh!  <img src='http://www.techcrunch.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /></p>
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		<title>By: Luke</title>
		<link>http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2124826</link>
		<dc:creator>Luke</dc:creator>
		<pubDate>Thu, 03 Apr 2008 14:28:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2124826</guid>
		<description>Jack (#38) - "Any rational company would have a problem with you sending out their internal memos, duh."

True, but any company that didn't want the news to get out wouldn't send their "internal memos" to 20,000 people :)</description>
		<content:encoded><![CDATA[<p>Jack (#38) - &#8220;Any rational company would have a problem with you sending out their internal memos, duh.&#8221;</p>
<p>True, but any company that didn&#8217;t want the news to get out wouldn&#8217;t send their &#8220;internal memos&#8221; to 20,000 people <img src='http://www.techcrunch.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /></p>
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		<title>By: Richie</title>
		<link>http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2120919</link>
		<dc:creator>Richie</dc:creator>
		<pubDate>Thu, 03 Apr 2008 03:18:31 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2120919</guid>
		<description>"An idea is nothing more than a concrete undertaking." 

You know, I've another simple philosophy: "Enough failures will lead to success once you succeed in failing to give up." 

For all its worth I can see clearly enough the business model that ChaCha is predicated and I don't think that the founders, the investors or many of its Guides are as myopic as what is sometime alleged here. 

Sure, in any start-up there are going to be hits and misses. There are many documented cases to prove this point.


So, for those who think ChaCha a joke or a prank let time be the judge. 

Oh, speaking of time - another simple philosophy of mine: "Time needn't be anything more than those special moments cherished for all of eternity."

One more thing and I am not being sarcastic but what is "Digg?"</description>
		<content:encoded><![CDATA[<p>&#8220;An idea is nothing more than a concrete undertaking.&#8221; </p>
<p>You know, I&#8217;ve another simple philosophy: &#8220;Enough failures will lead to success once you succeed in failing to give up.&#8221; </p>
<p>For all its worth I can see clearly enough the business model that ChaCha is predicated and I don&#8217;t think that the founders, the investors or many of its Guides are as myopic as what is sometime alleged here. </p>
<p>Sure, in any start-up there are going to be hits and misses. There are many documented cases to prove this point.</p>
<p>So, for those who think ChaCha a joke or a prank let time be the judge. </p>
<p>Oh, speaking of time - another simple philosophy of mine: &#8220;Time needn&#8217;t be anything more than those special moments cherished for all of eternity.&#8221;</p>
<p>One more thing and I am not being sarcastic but what is &#8220;Digg?&#8221;</p>
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		<title>By: Jake</title>
		<link>http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2120485</link>
		<dc:creator>Jake</dc:creator>
		<pubDate>Thu, 03 Apr 2008 01:53:34 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2120485</guid>
		<description>I guess Arrington  a.k.a "TechCrunch Douchebag" needs more ChaCha bashing to extend his 15 minutes of fame.  Half of you idiots who commented on this forum has not even used this service.  

The reason that the desktop guided search feature is disabled because it is a part of the business plan all along.  The majority of the traffic has been consisted of SMS users anyway.  Of course those who are short-sighted and narrow-minded cannot see it.  That's why Scott Jones and other investors are filthy rich, and understandably so you are not.</description>
		<content:encoded><![CDATA[<p>I guess Arrington  a.k.a &#8220;TechCrunch Douchebag&#8221; needs more ChaCha bashing to extend his 15 minutes of fame.  Half of you idiots who commented on this forum has not even used this service.  </p>
<p>The reason that the desktop guided search feature is disabled because it is a part of the business plan all along.  The majority of the traffic has been consisted of SMS users anyway.  Of course those who are short-sighted and narrow-minded cannot see it.  That&#8217;s why Scott Jones and other investors are filthy rich, and understandably so you are not.</p>
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		<title>By: Matt Simpson</title>
		<link>http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2113943</link>
		<dc:creator>Matt Simpson</dc:creator>
		<pubDate>Wed, 02 Apr 2008 17:45:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2113943</guid>
		<description>I take personal interest in this story, seeing how these clowns came to Indiana University's Masters in IS program to solicit advice (hah!) through a case competition.  To show you how comical this company is, WE (as in me and a colleague) gave them this advice, but did not win.  What ideas DID win?  Viral marketing solutions, including crashing a fake UFO into IU's campus, an advertising program with the IU's Basketball Team (the very day Kelvin Sampson was fired for serious NCAA violations), and marketing the service at concerts - you know, harassing people at events like SXSW (which they WERE doing) and Sundance.

The CEO had the nerve to tell us they added 15,000 USERS at Sundance.  Handing out 15,000 stickers does not 15,000 users make.

I'd be happy to share our presentation, as we precisely examined how they're getting killed, and what they should do (other than closing up shop).  No $1,500 for us, no final presentation... just ignored.

Yet these sleezebags 6 weeks later are redefining their strategy based on our recommendations.

Pathetic.  Disgusting.  Joke.</description>
		<content:encoded><![CDATA[<p>I take personal interest in this story, seeing how these clowns came to Indiana University&#8217;s Masters in IS program to solicit advice (hah!) through a case competition.  To show you how comical this company is, WE (as in me and a colleague) gave them this advice, but did not win.  What ideas DID win?  Viral marketing solutions, including crashing a fake UFO into IU&#8217;s campus, an advertising program with the IU&#8217;s Basketball Team (the very day Kelvin Sampson was fired for serious NCAA violations), and marketing the service at concerts - you know, harassing people at events like SXSW (which they WERE doing) and Sundance.</p>
<p>The CEO had the nerve to tell us they added 15,000 USERS at Sundance.  Handing out 15,000 stickers does not 15,000 users make.</p>
<p>I&#8217;d be happy to share our presentation, as we precisely examined how they&#8217;re getting killed, and what they should do (other than closing up shop).  No $1,500 for us, no final presentation&#8230; just ignored.</p>
<p>Yet these sleezebags 6 weeks later are redefining their strategy based on our recommendations.</p>
<p>Pathetic.  Disgusting.  Joke.</p>
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		<title>By: Ajay</title>
		<link>http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2107853</link>
		<dc:creator>Ajay</dc:creator>
		<pubDate>Wed, 02 Apr 2008 16:20:39 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2107853</guid>
		<description>What's funny is that employees of the company feel the need to defend it on here.  Perhaps they should get back to work creating magical products instead of wasting their energy responding.  Better yet, they should use that effort to work on their resumes.  This thing won't last much longer or if it does more work will just be outsourced to India....

This change in direction is typical of the company:  short attention span.  Just like Mr James.</description>
		<content:encoded><![CDATA[<p>What&#8217;s funny is that employees of the company feel the need to defend it on here.  Perhaps they should get back to work creating magical products instead of wasting their energy responding.  Better yet, they should use that effort to work on their resumes.  This thing won&#8217;t last much longer or if it does more work will just be outsourced to India&#8230;.</p>
<p>This change in direction is typical of the company:  short attention span.  Just like Mr James.</p>
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		<title>By: SEO Tuts &#187; Blog Archive &#187; ChaCha Refocuses Business Model on Mobile Text Search</title>
		<link>http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2081144</link>
		<dc:creator>SEO Tuts &#187; Blog Archive &#187; ChaCha Refocuses Business Model on Mobile Text Search</dc:creator>
		<pubDate>Wed, 02 Apr 2008 12:13:20 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2081144</guid>
		<description>[...] service flopped, but they believe that their mobile text service can still be a hit. Now, ChaCha is refocusing its business to center around its mobile [...]</description>
		<content:encoded><![CDATA[<p>[...] service flopped, but they believe that their mobile text service can still be a hit. Now, ChaCha is refocusing its business to center around its mobile [...]</p>
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		<title>By: Eric Borgos</title>
		<link>http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2076273</link>
		<dc:creator>Eric Borgos</dc:creator>
		<pubDate>Wed, 02 Apr 2008 10:52:36 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2076273</guid>
		<description>My site still offers free human guided searches, just like chacha.com did, at http://www.findinfo.com . Unlike ChaCha which used guides who worked from home, I have an office of workers in India who handle the searches (via live chat).</description>
		<content:encoded><![CDATA[<p>My site still offers free human guided searches, just like chacha.com did, at <a href="http://www.findinfo.com" rel="nofollow">http://www.findinfo.com</a> . Unlike ChaCha which used guides who worked from home, I have an office of workers in India who handle the searches (via live chat).</p>
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		<title>By: Suzie</title>
		<link>http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2072920</link>
		<dc:creator>Suzie</dc:creator>
		<pubDate>Wed, 02 Apr 2008 04:32:58 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2072920</guid>
		<description>As a former guide who, through friends and www.ourgangforum.com, still keeps up with the Chacha hoopla, I hear that guides in Chacha's official forum (OF) are complaining because it's so slow.  There's no text searches coming in.  And this is the next big thing?  LOL</description>
		<content:encoded><![CDATA[<p>As a former guide who, through friends and <a href="http://www.ourgangforum.com" rel="nofollow">http://www.ourgangforum.com</a>, still keeps up with the Chacha hoopla, I hear that guides in Chacha&#8217;s official forum (OF) are complaining because it&#8217;s so slow.  There&#8217;s no text searches coming in.  And this is the next big thing?  LOL</p>
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		<title>By: JJ</title>
		<link>http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2072141</link>
		<dc:creator>JJ</dc:creator>
		<pubDate>Wed, 02 Apr 2008 01:42:34 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2072141</guid>
		<description>I find it a bit disturbing how quick some of the posters are to sip Michael's cool-aid, I read TechCrunch articles all the time, and most of the time I find their information quite relevant and helpful.  Their coverage of ChaCha can't even be called professional, and it borderlines of muckraking.  Michael uses such selective information, and distorts facts, you are only hearing what he wants you to hear.

His post was about ChaCha "ditching" their Guided Search Model.  Not only is that factually incorrect, it's lazy journalism.  ChaCha's intentions end goal was never guided desktop search.  It's well document that mobile has always been the platform ChaCha was targetting.

His strongest piece of evidence is the "digg image" which he doesn't mention was taken when ChaCha's desktop search was barely in its infancy.  There were no guide tools and training on the level of what there is now, and the guides had little experience at the time.  Well over a year later that is the only piece of evidence that he can wave around.  For someone spending so much time bashing them, you think he would have the time to find another point to harp on.  Oh wait he did.....one promotional message that he describes as flagrant spam.  

So instead of mentioning some of ChaCha's noteworthy accomplishments, such as over 600,000 messages to over 40,000 registered users, or the launch of its brand new Voice service that is being launched at the CTIA mobile tech conference in Vegas.

Or the fact that it just won first place for the “My Search is Better than Your Search” competition at the Search Engine Strategies conference held in Manhattan in March.

Or that it ranked the No. 1 Alternative Search Engine in February — beating out hundreds of companies — by Charles Knight of ReadWriteWeb -

Or that ChaCha was also named “Top Ten” by Dow Jones’ VentureWire out of 70 presenters at “Web Ventures” Congratulations to the entire ChaCha team!   

I guess he's too busy with his witchhunt, or maybe that's just not noteworthy enough to mention.</description>
		<content:encoded><![CDATA[<p>I find it a bit disturbing how quick some of the posters are to sip Michael&#8217;s cool-aid, I read TechCrunch articles all the time, and most of the time I find their information quite relevant and helpful.  Their coverage of ChaCha can&#8217;t even be called professional, and it borderlines of muckraking.  Michael uses such selective information, and distorts facts, you are only hearing what he wants you to hear.</p>
<p>His post was about ChaCha &#8220;ditching&#8221; their Guided Search Model.  Not only is that factually incorrect, it&#8217;s lazy journalism.  ChaCha&#8217;s intentions end goal was never guided desktop search.  It&#8217;s well document that mobile has always been the platform ChaCha was targetting.</p>
<p>His strongest piece of evidence is the &#8220;digg image&#8221; which he doesn&#8217;t mention was taken when ChaCha&#8217;s desktop search was barely in its infancy.  There were no guide tools and training on the level of what there is now, and the guides had little experience at the time.  Well over a year later that is the only piece of evidence that he can wave around.  For someone spending so much time bashing them, you think he would have the time to find another point to harp on.  Oh wait he did&#8230;..one promotional message that he describes as flagrant spam.  </p>
<p>So instead of mentioning some of ChaCha&#8217;s noteworthy accomplishments, such as over 600,000 messages to over 40,000 registered users, or the launch of its brand new Voice service that is being launched at the CTIA mobile tech conference in Vegas.</p>
<p>Or the fact that it just won first place for the “My Search is Better than Your Search” competition at the Search Engine Strategies conference held in Manhattan in March.</p>
<p>Or that it ranked the No. 1 Alternative Search Engine in February — beating out hundreds of companies — by Charles Knight of ReadWriteWeb -</p>
<p>Or that ChaCha was also named “Top Ten” by Dow Jones’ VentureWire out of 70 presenters at “Web Ventures” Congratulations to the entire ChaCha team!   </p>
<p>I guess he&#8217;s too busy with his witchhunt, or maybe that&#8217;s just not noteworthy enough to mention.</p>
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		<title>By: Jack</title>
		<link>http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2071794</link>
		<dc:creator>Jack</dc:creator>
		<pubDate>Wed, 02 Apr 2008 00:34:45 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2071794</guid>
		<description>Luke:  Did ChaCha really say you were deactivated because you told Michael? 

What did you expect? Any rational company would have a problem with you sending out their internal memos, duh.
 
Maybe Michael will offer you a job? Oh, no, wait: He has already used you up!

BTW: Maybe it was your spelling that took you out?</description>
		<content:encoded><![CDATA[<p>Luke:  Did ChaCha really say you were deactivated because you told Michael? </p>
<p>What did you expect? Any rational company would have a problem with you sending out their internal memos, duh.</p>
<p>Maybe Michael will offer you a job? Oh, no, wait: He has already used you up!</p>
<p>BTW: Maybe it was your spelling that took you out?</p>
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		<title>By: osciva</title>
		<link>http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2071128</link>
		<dc:creator>osciva</dc:creator>
		<pubDate>Tue, 01 Apr 2008 20:03:15 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2071128</guid>
		<description>Wouldn't surprise me if they launched the guided search as a PR trick to get people aware of them... now perhaps they think the user growth can continue by itself, and so they ditch guided search</description>
		<content:encoded><![CDATA[<p>Wouldn&#8217;t surprise me if they launched the guided search as a PR trick to get people aware of them&#8230; now perhaps they think the user growth can continue by itself, and so they ditch guided search</p>
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		<title>By: what is techCrunch</title>
		<link>http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2071022</link>
		<dc:creator>what is techCrunch</dc:creator>
		<pubDate>Tue, 01 Apr 2008 19:18:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2071022</guid>
		<description>me:  im looking for an alternative to techCrunch
chacha: ok.  what is techCrunch?

me: a tech blog

chacha: ok.  searching...  do you mean &lt;a href="http://69.90.213.137/pimages/141509-55_FRONT_VIEW_1.jpg" rel="nofollow"&gt;Nestle&lt;/a&gt;? 
me:  uh no

chacha: ok searching again... we found tech crotch, is this what you're looking for?
me: you're getting warmer, but not quite

chacha: is it &lt;a href="http://www.syracusecrunch.com/" rel="nofollow"&gt;hockey&lt;/a&gt; the super crunchers?
me: nope

chacha: what about the &lt;a href="http://www.capncrunch.com/" rel="nofollow"&gt;breakfast cereal&lt;/a&gt;?
me: im sure mr arrington has this for breakfast everyday, but no.

chacha: i give up
me: so do i</description>
		<content:encoded><![CDATA[<p>me:  im looking for an alternative to techCrunch<br />
chacha: ok.  what is techCrunch?</p>
<p>me: a tech blog</p>
<p>chacha: ok.  searching&#8230;  do you mean <a href="http://69.90.213.137/pimages/141509-55_FRONT_VIEW_1.jpg" rel="nofollow" onclick="javascript:pageTracker._trackPageview ('/outbound/69.90.213.137');">Nestle</a>?<br />
me:  uh no</p>
<p>chacha: ok searching again&#8230; we found tech crotch, is this what you&#8217;re looking for?<br />
me: you&#8217;re getting warmer, but not quite</p>
<p>chacha: is it <a href="http://www.syracusecrunch.com/" rel="nofollow" onclick="javascript:pageTracker._trackPageview ('/outbound/www.syracusecrunch.com');">hockey</a> the super crunchers?<br />
me: nope</p>
<p>chacha: what about the <a href="http://www.capncrunch.com/" rel="nofollow" onclick="javascript:pageTracker._trackPageview ('/outbound/www.capncrunch.com');">breakfast cereal</a>?<br />
me: im sure mr arrington has this for breakfast everyday, but no.</p>
<p>chacha: i give up<br />
me: so do i</p>
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		<title>By: David</title>
		<link>http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2070739</link>
		<dc:creator>David</dc:creator>
		<pubDate>Tue, 01 Apr 2008 17:47:38 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2070739</guid>
		<description>Hey Mike.  I know you really go out of you way to slam ChaCha to protect your friends and family stock in the wonderful idea Mahalo with your trade show partner Jason C.  Mahalo pays guides and does not make a dime. As much as you hate it ChaCha is making significant headway in mobile search or it would not have lined up so many world class investors.  Ever think you don't know the whole story?  Do you really think the entire business plan is just around live guides?  Come on own up to you connection with Mahalo.</description>
		<content:encoded><![CDATA[<p>Hey Mike.  I know you really go out of you way to slam ChaCha to protect your friends and family stock in the wonderful idea Mahalo with your trade show partner Jason C.  Mahalo pays guides and does not make a dime. As much as you hate it ChaCha is making significant headway in mobile search or it would not have lined up so many world class investors.  Ever think you don&#8217;t know the whole story?  Do you really think the entire business plan is just around live guides?  Come on own up to you connection with Mahalo.</p>
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		<title>By: Luke</title>
		<link>http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2070602</link>
		<dc:creator>Luke</dc:creator>
		<pubDate>Tue, 01 Apr 2008 16:53:56 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2070602</guid>
		<description>I just got an e-mail from ChaCha for telling Michael about this and forwarding him the e-mail.  My accout has been "permanently deactived" :)</description>
		<content:encoded><![CDATA[<p>I just got an e-mail from ChaCha for telling Michael about this and forwarding him the e-mail.  My accout has been &#8220;permanently deactived&#8221; <img src='http://www.techcrunch.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /></p>
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		<title>By: EBarney</title>
		<link>http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2070212</link>
		<dc:creator>EBarney</dc:creator>
		<pubDate>Tue, 01 Apr 2008 14:42:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/03/31/chacha-ditches-guided-search-model-i-love-to-hate-this-startup/#comment-2070212</guid>
		<description>Hm. Y'know, many libraries offer real-time personal help with "searches" on the web (chat/e-mail/etc.) and over the phone, in person, etc. They aren't an entirely dead business model. :)

Librarians can not only search the free web, but also get access to subscription databases, reference books, local neighborhood resources, etc. And they're free!</description>
		<content:encoded><![CDATA[<p>Hm. Y&#8217;know, many libraries offer real-time personal help with &#8220;searches&#8221; on the web (chat/e-mail/etc.) and over the phone, in person, etc. They aren&#8217;t an entirely dead business model. <img src='http://www.techcrunch.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>Librarians can not only search the free web, but also get access to subscription databases, reference books, local neighborhood resources, etc. And they&#8217;re free!</p>
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