March 24, 2008

Can Google Fix Its MySpace Problem With Demographic Targeting?

Erick Schonfeld

38 comments »

google-adwords.pngAfter years of telling advertisers that the way they place ads is totally wrong, Google is finally coming around to accommodate Madison Avenue on its own terms. By perfecting paid-search and contextual ads, Google has done a lot to reinvent advertising. But old habits die hard, and advertisers still like to target ads based on good old demographics. Google will be doing a lot more of that now that it owns DoubleClick. But it is also starting to incorporate demographic targeting into AdWords itself (in a very limited fashion).

As of last Friday, advertisers could target their ads by age or gender on 31 participating sites in Google’s ad network that provide such information. The most noteworthy ones are MySpace, Friendster, and YouTube. The rest, with a few exceptions, aren’t exactly the type of sites that big advertisers clamor for, so this isn’t going to have a big immediate impact. (Here is a list of the participating sites). AdWords already lets advertisers target demographically by site, taking generalized demographic data for entire sites from comScore. But this is different because it allows targeting by individual user.

You’ve got to wonder if this is how Google hopes to fix its MySpace problem. Google watchers will recall that when the company missed its fourth quarter earnings, it partly blamed the poor performance of its ads on social networks (read: MySpace). By offering demographic targeting on MySpace and other social sites, perhaps Google is hoping to turn that around. It certainly needs to do something to make all of that social-network ad inventory pay off.

Marrying demographic targeting with keyword targeting should yield better results in theory. The issue, though, might not be the targeting. It might be the people. Or rather, it might be that the people you find on social networks are just better at tuning out ads. Perhaps they are less receptive to traditional advertising in what they consider to be a semi-private space. So it may not be so much the targeting as the ad units themselves that need fixing. They need to seem less like blaring come-ons and more like social invitations. And there is not much Google can do about that.

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  2. links for 2008-03-25 « PK
  3. Defection Watch: Google’s Director of Social Media Decides Its More Social at Facebook
  4. RealityCrunch - Google, MySpace And The Low Income Ad Clicker
  5. Articles of the Day | Dave Liu dot com
  6. Episode 14 | Technology Gazette Podcast

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  1. Ze'ev

    this article in the economist says that social networks cannot really be monetized, while I am cautious about endorsing the prediction of an old media giant about web development, I think i agree on this one.

    http://www.economist.com/busin.....d=10880936

  2. Wayne Lambright

    I love the idea of targeting on demographics and keyword. One think I like about the facebook ads system is how you can narrow down your audience. Mix the new keywords/demographics with the new google ad manager and you’ll have a power ad system. I can’t wait until it goes live.

  3. Mike

    Advertisers are willing to pay a hefty price premium in exchange for user-level targeting. If Google can convert a significant chunk of advertisers to demo-target ad buys, this could help Google get above water on that $900 M MySpace deal.

  4. browse

    ive been on facebook since 04. especially in the beginning, i found myself clicking the ads quite a bit (way more than on any other site).

    most sites have those dumbass flash games that open a freeipods.com style popup. facebook had ads that actually seemed relevant to me.

  5. Myles

    Why do you have such a hard time spelling “DoubleClick”? This is the second article you’ve written where you’ve spelled it wrong, and last time it was in the headline!

  6. Jason

    Eric - You spelled Doubleclick as “DoubelClick”.

    I thought you guys were pros! :-)

  7. mp3ngine.com

    Its about damn time if you ask me.

  8. Cian

    Who cares if he let a typo slip through!

  9. Richard

    I love the idea of demographic targeting on popular sites like MySpace!! It’ll make advertising for advertisers more attractive and will likely bring better customers for the advertisers. It’ll also allow more local businesses to finally get in the game.

    INQdrop

  10. lawrence

    Advertisers would pay a premium, if they could precisely shove their messege down their ideal demographics’ throats.

  11. Brian Luft

    Old habits die hard indeed! I see they finally fixed the misspelling in the headline of the linked to article for DoubleClick (from DoubelClick) but then he went right ahead and misspelled it AGAIN in this article. Classic!!

    My interest in this site has waned since the early days when they used to cover interesting startups. Unfortunately I keep coming back just to see how many typos/spelling/grammatical errors they’ll put up on a daily basis and I’m never disappointed. It’s the train wreck syndrome in full effect!

  12. Alex Gault

    Having thoroughly tested it, I don’t recommend Google Adwords’ “Placement Targeting” program for MySpace. I’ve run a very successful ad campaign on Facebook for iThink (Minekey’s flagship application) using Facebook Social Ads, on and off for over 4 months, bidding 15 to 20 cents per click. We consistently get thousands of clicks per day, with a high fraction converting to installs. With the Google Adwords program targeting MySpace users, we’ve run the same creative using image ads, and bidding $1 per click, we get very few impressions, extremely few clicks, and of course almost no installs.

    Further, with Facebook we can track installs generated from ads, whereas MySpace does not allow us to do so.

    I’m curious to hear what kind of success others have had trying to reach MySpace users with Google ad programs.

  13. Pat Hawks

    Also remember that most ads on social networks are junk with either airbrushed women claiming to be “local singles in your area looking for men” or mini-games with Bush swatting flies.
    Who would waste their time clicking on something like that?

  14. banglo

    I’m old school so I worry about what kind of personal information is shared with targeted ad publishers. If it’s basic demographic stuff cool. Let’s not divulge trends in my browsing habits…

  15. Slideshows

    Typos are like viruses…sometime authors do it on purpose ;)

  16. Terry B

    Google needs as many options as possible to satisfy customers in this case advertisers.

  17. John

    Still seems like advertisers can use the not so good traffic at MySpace as a means to start viral type of campaigns. What if they advertiser a cool commercial video and MySpacers begin to add this video to their pages or share it. I’m guessing there’s a way to make this traffic work in the long run. Google is the one to figure this out and will I’m guessing.

  18. patoruzu

    the very surprising things on targetting:
    - the reliability of socio-demo data is not accounted for. To which extent can I rely on the segments Google has created ?
    - the uplift generated by socio-demo or any targetting is always considered “in theory”. Sure it makes sense “theoretically”, but where are the hard facts. It je extremely surprising we keep all these years talking theory when much experience abounds

    Anyone having some facts to share?

    P.

  19. Jack B

    I think Google could do better with some simple frequency capping, as well as trying to target by user interests. I am a MySpace user, and Google has served me variants of the exact same ringtone ads for more than 6 months. Since I don’t buy ringtones, this is wasted inventory, and Google should know by know I am not clicking.

    Given how much info I have on my page about what I am interested in, Google can (and hopefully will) do much better at somepoint than simple demographic targetting.

    By the way, can someone filter out the Facebook PR people?

  20. Meatshake - Online Marketing

    I couldnt agree more with jack B,

    Google have a wealth of information of their own and it would be better for google to tune into what your clicking and feed you more of that. That would be a great complimentary addition to any demographic statistics and focus relevant ads to the user independant of the current adverts being based just on site content.

    I personally have been staying clear of facebook and myspace for advertising in the form of ppc etc for client branding reasons but I will give it a try and see how things pan out.

  21. ModernMetrix

    Demographic targeting is past; future belongs to psychographic and behavioral profiling. Who, for example, is using Wikipedia:

    http://mmx.typepad.com/mmx/200.....ikipe.html

  22. Spritzer

    Demographic and geo-targeting is the key….

    but can they get it down to the individual level? Not just the zip code/census data stuff?

  23. Michael

    When you say “By perfecting paid-search and contextual ads, Google has done a lot to reinvent advertising.”…., are you suggesting that a basic ‘keyword’ match is ‘perfecting’ contextual advertising? Come on!
    Everyone knows that a keyword match technology only gets at best a 35% match rate.

  24. ModernMetrix

    to Spitzer re: targeting at the individual level:

    This is where shared IDs like TypeKey, OpenID, etc. come in play. They allow you to build sociographic, psychographic and demographic profiles for each user without threatening individuals’ privacy (e.g., disclosing his/her name, address, etc.). You know that person A visits Wikipedia, reads liberal political blogs, and Technology/Arts/Sports sections of NY Times, etc. Combine that information with other variables, and you will get propensity for interest and likelyhood of engagement with certain ads.

    Re: geo-targeting: is also good point. see, for example, how online behavior differs across geographical regions in the US:

    http://mmx.typepad.com/mmx/200.....al-di.html

  25. free market research company

    what about data quality issues — i.e. if 15 year has input 18 to woo a next door neighbour?

  26. Erick Schonfeld

    Thanks for catching the typo. I guess that’s part of the bargain with blogs. I type fast, you proofread. :)

  27. Jason

    Kewl - I don’t care as long as it comes out fresh!

  28. stardust

    demo what?!! are they kidding - talk about being regressive and not progressive!!!

    the reason adsence don’t work on SNs is simple; there is little contextual relevance when people 1) are doing, not surfing! and 2) there is little commercial content for keywords to match

    psychographic targeting is a step forward but the user interests (affinity groups) fragment the audience into small numbers taht are not conducive to support mass marketing communications!!

    valuable ads at SNs will be the domain of social-engagement i.e. beacon (done right) and promotions that do not appeal to the bottom feeders, but respectful of user’s contribution and participation - the domain of new thinking and not ad networks

  29. Markus

    Google Needs to go a lot further then this. Demographic bidding works extremely well, Dating sites like mate1.com used to have to bid on all traffic, but only men become paying members. Suddenly the ROI of advertising on myspace or my site doubled for them. Demographic targetting mixed with behavoral will win out in the end.

  30. James

    I absolutely think that demographic targeting is a killer feature for any marketing campaign, I used moQpon just few weeks ago, it’s a mobile coupons platform that works great for me becuse it allows merchants to target their campaign in a smart way: mobile coupon

  31. iServiceshop

    “I love the idea of demographic targeting on popular sites like MySpace!! It’ll make advertising for advertisers more attractive and will likely bring better customers for the advertisers”

    Amen!

    The team
    http://iserviceshop.blogspot.com

  32. joe

    hi nice post, i enjoyed it