Comments on: FanBox Listens To TechCrunch Commenters http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/ Startup and Technology News Mon, 13 Oct 2008 02:17:37 +0000 http://wordpress.org/?v=2.5.1 By: Not a FAN http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2450746 Not a FAN Fri, 29 Aug 2008 16:44:04 +0000 http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2450746 AUG 29 - They are at it again. I personally didn't sign up for an account and I was greeted by a Welcome email as well as some idiot wanting to be my fan today. Yeah right! I treat this as I do all other emails I do not know who they are from and they go directly to TRASH without any response. Why should I have to go to an opt-out page that just verifies my existence? I never ever click on a link sent inside an email. I always open a new browser tab and do a search to find if it is legit. That is how I was lead to this TC thread. AUG 29 - They are at it again. I personally didn’t sign up for an account and I was greeted by a Welcome email as well as some idiot wanting to be my fan today. Yeah right!

I treat this as I do all other emails I do not know who they are from and they go directly to TRASH without any response. Why should I have to go to an opt-out page that just verifies my existence? I never ever click on a link sent inside an email. I always open a new browser tab and do a search to find if it is legit. That is how I was lead to this TC thread.

]]> By: Fletch! http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2449310 Fletch! Thu, 28 Aug 2008 14:38:58 +0000 http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2449310 Same as last poster in that I just today received a "follow up" email from a Fanbox "user" indicating I still haven't answered a question said user sent to me...oh....about 4 or 5 months ago. Out of curiosity, I opened the email, clicked on the link provided, and was presented with the option of answering the "user's" question or not via a "yes" or "no" dialogue. What one might not notice, however, is the following notice at the bottom of the Fanbox page: "By using FanBox you agree to the Terms of Service. If you do not have a FanBox Web-desktop, one will be created for you. Learn how FanBox protects and improves your communications via email credentials." What I assumed, correctly or not, is Fanbox would somehow force me to create an account by answering the Yes/No question. In any event, it sounded like they were attempting to solicit my business, and would assume I wanted their service if I actually answered the question. Questionable business practice at best, possibly worse. I closed the tab and move on without any apparent intrusion. Same as last poster in that I just today received a “follow up” email from a Fanbox “user” indicating I still haven’t answered a question said user sent to me…oh….about 4 or 5 months ago. Out of curiosity, I opened the email, clicked on the link provided, and was presented with the option of answering the “user’s” question or not via a “yes” or “no” dialogue. What one might not notice, however, is the following notice at the bottom of the Fanbox page:

“By using FanBox you agree to the Terms of Service. If you do not have a FanBox Web-desktop, one will be created for you. Learn how FanBox protects and improves your communications via email credentials.”

What I assumed, correctly or not, is Fanbox would somehow force me to create an account by answering the Yes/No question. In any event, it sounded like they were attempting to solicit my business, and would assume I wanted their service if I actually answered the question. Questionable business practice at best, possibly worse. I closed the tab and move on without any apparent intrusion.

]]> By: falaria http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2448606 falaria Thu, 28 Aug 2008 00:55:36 +0000 http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2448606 They are still spammers. I got an email from fanbox saying I still hadn't answered this person's question. It was someone I didn't know and I supposedly had an account with them. Stupid me, I clicked on the box to open it and it gives me all this crap and when I go to close out the account I got all these tabs opening on my internet explorer, yet I couldn't close any of them or maybe I was but they were opening faster than I could close them. I had to use task master to close any other programs I had open and then tell it to turn off my computer. It was the only way to get it to stop. Luckily nothing came up on any of my spyware and anti-virus programs, but it was still a terrible experience and FanBox leaves a lot to be desired. They are still spammers. I got an email from fanbox saying I still hadn’t answered this person’s question. It was someone I didn’t know and I supposedly had an account with them. Stupid me, I clicked on the box to open it and it gives me all this crap and when I go to close out the account I got all these tabs opening on my internet explorer, yet I couldn’t close any of them or maybe I was but they were opening faster than I could close them. I had to use task master to close any other programs I had open and then tell it to turn off my computer. It was the only way to get it to stop. Luckily nothing came up on any of my spyware and anti-virus programs, but it was still a terrible experience and FanBox leaves a lot to be desired.

]]> By: Donkeh http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2154306 Donkeh Wed, 09 Apr 2008 05:40:36 +0000 http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2154306 interesting how even after the apology i still got 2 emails. one from a person who has never even heard about this company and swore he just logged into yahoo messenger (did sms.ac get into the spyware business now??) and the other from an unknown person, i assume the one with the infected computer the first one used. once a shitty company, always a shitty company. they can pretend to "apologize" as much as they want, we still won't believe them. it's their method to constantly lie. interesting how even after the apology i still got 2 emails. one from a person who has never even heard about this company and swore he just logged into yahoo messenger (did sms.ac get into the spyware business now??) and the other from an unknown person, i assume the one with the infected computer the first one used.

once a shitty company, always a shitty company. they can pretend to “apologize” as much as they want, we still won’t believe them. it’s their method to constantly lie.

]]> By: JV http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2135556 JV Sun, 06 Apr 2008 13:44:39 +0000 http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2135556 Just opened an e-mail from these folks and got the multiple browser pages open, unwanted crap on my computer. These are the usual lying bastards and as far as thier conference call, well if you want to drink thier Kool-aid so be it but I don't expect the rest of us to line up at this dispenser. JV Just opened an e-mail from these folks and got the multiple browser pages open, unwanted crap on my computer. These are the usual lying bastards and as far as thier conference call, well if you want to drink thier Kool-aid so be it but I don’t expect the rest of us to line up at this dispenser.

JV

]]> By: Kimbo http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2046050 Kimbo Thu, 20 Mar 2008 03:48:53 +0000 http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2046050 Dear Techcrunch, SMS.ac spammed their way into existence. Then...out of insanity, they went to congress - yes the UNITED STATES CONGRESS, and presented their 'mobile consumer bill of rights'. Which explicitly promised that they would never ever spam again. All the while, mobile operators in droves around the world were shutting them down and they were being sued by their aggregators for non payment of all that text spam! Technically this is the same company - not a new company. It's the same management team and same team that built it. I GUARANTEE they will not stop spamming. We all know that hte unsubscribe on sms.ac never worked. It won't work here either. Dear Techcrunch,

SMS.ac spammed their way into existence. Then…out of insanity, they went to congress - yes the UNITED STATES CONGRESS, and presented their ‘mobile consumer bill of rights’. Which explicitly promised that they would never ever spam again.

All the while, mobile operators in droves around the world were shutting them down and they were being sued by their aggregators for non payment of all that text spam!

Technically this is the same company - not a new company. It’s the same management team and same team that built it. I GUARANTEE they will not stop spamming. We all know that hte unsubscribe on sms.ac never worked. It won’t work here either.

]]> By: Sandra http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2045881 Sandra Thu, 20 Mar 2008 00:26:22 +0000 http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2045881 Kudos to Fanbox for listening. Wish more companies did. Kudos to Fanbox for listening. Wish more companies did.

]]> By: wilson http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2045341 wilson Wed, 19 Mar 2008 15:11:17 +0000 http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2045341 they are up to their old tricks, Fanbox is also known as SMS.ac. SMS.ac is a text messaging spam service! they make money by spamming text messages. now they switched to spamming on the web. A few disgruntled employees have written about SMS.ac at http://jobgrades.com/company/show/52/sms_ac Looks like they take advantage of their employees too! they are up to their old tricks, Fanbox is also known as SMS.ac. SMS.ac is a text messaging spam service! they make money by spamming text messages. now they switched to spamming on the web. A few disgruntled employees have written about SMS.ac at http://jobgrades.com/company/show/52/sms_ac
Looks like they take advantage of their employees too!

]]> By: arjen http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2045208 arjen Wed, 19 Mar 2008 13:11:54 +0000 http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2045208 yeah the site takes a lot to load...i wonder where their CDN or DNS servers are yeah the site takes a lot to load…i wonder where their CDN or DNS servers are

]]> By: SoCal Attorney http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2045187 SoCal Attorney Wed, 19 Mar 2008 12:54:42 +0000 http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2045187 Too late. I got too many messages from people I don't even know and I don't have an account with Fanbox. I've welcomes them to my permanent iggy file. Too late. I got too many messages from people I don’t even know and I don’t have an account with Fanbox. I’ve welcomes them to my permanent iggy file.

]]> By: panefsky http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2045178 panefsky Wed, 19 Mar 2008 12:46:42 +0000 http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2045178 your welcome your welcome

]]> By: rubeina http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2045012 rubeina Wed, 19 Mar 2008 09:05:29 +0000 http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2045012 No matter what, I will never ever go to fanbox site again. 1 - The site takes an eternity to load 2 - My browser freezed because of it 3 - They spam too much. Thanks for the post anyway No matter what, I will never ever go to fanbox site again.
1 - The site takes an eternity to load
2 - My browser freezed because of it
3 - They spam too much.
Thanks for the post anyway

]]> By: doshiamit.net » Blog Archive » Fanbox followup http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2044951 doshiamit.net » Blog Archive » Fanbox followup Wed, 19 Mar 2008 07:11:21 +0000 http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2044951 [...] has a story about how fanbox changed the way they handle people who want to unsubscribe. Duncan Riley gives [...] [...] has a story about how fanbox changed the way they handle people who want to unsubscribe. Duncan Riley gives [...]

]]> By: open for business http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2044947 open for business Wed, 19 Mar 2008 07:04:10 +0000 http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2044947 The company is crap just like smsac The company is crap just like smsac

]]> By: gregory http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2044941 gregory Wed, 19 Mar 2008 06:50:14 +0000 http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2044941 the cool thing, a company not afraid to adjust has a hope.. thanks for the post the cool thing, a company not afraid to adjust has a hope..

thanks for the post

]]> By: www.fantasysportsmatrix.com http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2044934 www.fantasysportsmatrix.com Wed, 19 Mar 2008 06:46:15 +0000 http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2044934 Way to listen to the community. Way to listen to the community.

]]> By: Vini- Triimart http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2044888 Vini- Triimart Wed, 19 Mar 2008 05:36:43 +0000 http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2044888 There should an option to control your email... Nice to read that fanbox reacted to techcrunch Commenters There should an option to control your email… Nice to read that fanbox reacted to techcrunch Commenters

]]> By: steve http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2044885 steve Wed, 19 Mar 2008 05:32:24 +0000 http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2044885 The old path to growth: spam, get big, apologize (oh, we don't do that anymore) The new path to growth: spam , get big, apologize, get TC to write 2 stories But, I'm happy they are listening. Good job, Duncan. The old path to growth: spam, get big, apologize (oh, we don’t do that anymore)

The new path to growth: spam , get big, apologize, get TC to write 2 stories

But, I’m happy they are listening. Good job, Duncan.

]]> By: TheSocialBox http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2044877 TheSocialBox Wed, 19 Mar 2008 05:19:52 +0000 http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2044877 @8 - guess the thing was, that's another way for people to complain, or be jealous, of you giving one service multiple mentions, while a lot other services never got one stingy TC mention, from you or from others. :-D (PS: no i'm not jealous) @8 - guess the thing was, that’s another way for people to complain, or be jealous, of you giving one service multiple mentions, while a lot other services never got one stingy TC mention, from you or from others. :-D

(PS: no i’m not jealous)

]]> By: Duncan Riley http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2044873 Duncan Riley Wed, 19 Mar 2008 05:14:49 +0000 http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2044873 TheSocialBox maybe :-) Still, I thought it was a good news story and a nice followup. Guess everyone isn't as charitable as me TheSocialBox
maybe :-) Still, I thought it was a good news story and a nice followup. Guess everyone isn’t as charitable as me

]]> By: Duncan Riley http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2044871 Duncan Riley Wed, 19 Mar 2008 05:13:57 +0000 http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2044871 EH you didn't see the 30 x 3 different tick boxes they had before :-) EH
you didn’t see the 30 x 3 different tick boxes they had before :-)

]]> By: TheSocialBox http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2044869 TheSocialBox Wed, 19 Mar 2008 05:13:18 +0000 http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2044869 @1/@3 - i guess that's that sovereignty means, or subjectivity, or another way put -- this is my media, i write what i like. Well, fair enough isn't it?! @1/@3 - i guess that’s that sovereignty means, or subjectivity, or another way put — this is my media, i write what i like. Well, fair enough isn’t it?!

]]> By: EH http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2044866 EH Wed, 19 Mar 2008 05:09:55 +0000 http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2044866 This is a huge improvement over replying with "unsubscribe" or by clicking on a link. This is a huge improvement over replying with “unsubscribe” or by clicking on a link.

]]> By: bukowski http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2044863 bukowski Wed, 19 Mar 2008 05:07:46 +0000 http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2044863 Wow, was I right or was I right?!? Once a spammer, always a sms.ac-er Wow, was I right or was I right?!?
Once a spammer, always a sms.ac-er

]]> By: Duncan Riley http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2044860 Duncan Riley Wed, 19 Mar 2008 05:05:10 +0000 http://www.techcrunch.com/2008/03/18/fanbox-listens-to-techcrunch-commenters/#comment-2044860 What attention bait? We wrote about a company doing the wrong thing, they changed what they were doing. Or is a good news story that hard to take? What attention bait? We wrote about a company doing the wrong thing, they changed what they were doing. Or is a good news story that hard to take?

]]>