March 17, 2008

Supreme Court Clears The Way For Novell To Seek Revenge From Microsoft For Crushing WordPerfect

Erick Schonfeld

80 comments »

word_wordperfect.pngMicrosoft, marked with the scarlet letter “A” (for “antitrust”), is still paying for yesterday’s sins. Today, the Supreme Court ruled that a private antitrust suit brought on by Novell against Microsoft for crushing WordPerfect can proceed. Microsoft had tried to block the suit on the grounds that the statute of limitations had run out (the alleged crushing of Novell having occurred a dozen years ago) and that Novell did not compete in the operating system market (WordPerfect is a word processor). No dice, says the Supreme Court.

It is hard to remember now, but at one point (in 1990) WordPerfect had nearly 50 percent of the word processor market. That dwindled to under 10 percent six years later because of, um, incompatibilities with Windows. Bloomberg reports:

Novell says the value of WordPerfect fell from $1.2 billion in May 1994 to $170 million in 1996, when the company sold the program to Corel Corp. Novell, based in Waltham, Massachusetts, is seeking three times its losses.

So that is potentially $3 billion, on top of the $5 billion Microsoft has already paid out to everyone from Sun Microsystems to AOL (Time Warner). And that includes $536 million it has already paid to Novell for partially settling antitrust claims over its Netware operating system. Plus, the European Union has withdrawn a total of $2.6 billion (€1.68 billion) in fines over the years from the Microsoft ATM. It sure is expensive being a monopoly.

One person who must be feeling good about all this is former Novell CEO Eric Schmidt, who as Google’s current CEO still likes to point out Microsoft’s scarlet “A” every chance he gets.

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  1. AnonTroll

    They can afford it.

  2. Dallas J Clark

    I think they should claim for future losses as well, if they were still 50% percent of the market today (that would be millions of $’s they’re loosing). But that would be a hard battle to determine the losses of future $’s.

  3. Ken Chan

    Incompatibilities or WordPerfect just got left behind when the word processing world went WYSIWYG.

  4. Ken Chan

    Incompatibilities or WordPerfect just got left behind when the word processing world went WYSIWYG.

  5. Jeff S.

    This is just sour grapes. I’m no Microsoft fan, but offices across America could have continued to use WordPerfect or any other word processor. It is a shame that a company can develop a product, crush the competition in the competitive market place, then end up being sued. Anti-trust laws need to go.

  6. andrew

    No Novell, please please NO!

    Your product failed because it wasn’t any good. All those key combinations. All that lack of WYSIWYG.

    This was back in the days when Word and Excel trounced the competition because they were simply better, faster, easier to understand, more compatible etc etc.

    Please please don’t! Grow up!

  7. Paul

    Can someone describe these incompatibilities?

  8. Jean Moniatte

    Ah ah. Is the TC boss going to call Microsoft the US cash machine now??

  9. Jeff S.

    Is it awful for me to think that a creator of an operating system should have the right to make any software compatible or incompatible? There is only so far that an OS manufacturer could act that way before the market responds with consumers using other operating systems. Novell should have absolutely no standing to sue, and it is a shame that this frivolous lawsuit can now continue.

  10. Mike

    if this goes ahead and they win it will set a precedance against all business’s not just in tech. Can you imagine the onslaught companies from google , ebay , etc could face in future years ?

    Its part of business and these antitrust suits are killing the business arena. Flaming americans and their law suit culture.

  11. 113.com

    How many week’s profits was that again, for an additional $3b? :-)

  12. NLP

    With many free Office Suites (star office) and online office suites making bloatware like Word nearly obsolete- I wonder if this case is still worth pursuing!

  13. Jeff S.

    Mike is right. I can see the new tv ads from slip-and-fall lawyers now: “Do you run a business and just can’t out-compete the competition? Call us, and we’ll sue the pants off those bastards!”

  14. ineedhits Australia

    Even if they lose, with a daily net income is about $52 million i’m sure its not going to burn a huge hole in Microsoft pockets.

  15. greggman

    I remember WordPerfect. All those special codes you had to type in. Then the rest of the world went WYSIWYG. Unfortunately all the wiki idiots never got that memo and we are back to what it was like in the WordPerfect days. :-(

  16. SoftwareSweatshop

    Seems like a messy case. Fine, WP may have been inferior, but Microsoft has a history of making competitive products difficult to run on their platform. Vista makes dual-booting with Linux very hard… and didn’t Windows cause problems for Netscape Navigator?

    Oh yes, there will be blood.

    Raza Imam
    http://SoftwareSweatshop.com

  17. Anonymous

    We the jury find M$ GUILTY of unethical behavior.

    Next case!

  18. Jon

    Having lived through the office wars, I can say without a doubt that WordPerfect wasn’t crushed because of unfair competition from Microsoft. WordPerfect made repeated, unbelievable mistakes in underestimating the importance of the WYSIWYG interface. While Word innovated, WordPerfect sat and assumed that 50% market share represented some kind of unbreakable domination.

    WordPerfect’s incompetence ended up taking down Borland as well. In the early 90’s. corporations started standardizing on MS Office because of the expected benefits from fully integrated suites of office productivity software (word processor, spreadsheet, database) and the discounts that came with bundling. At the last hour, Borland tried to make a stand against Microsoft by bundling Quattro Pro and Paradox- at the time the highest rated products in their category- with WordPerfect. Despite an agreement between WP and Borland, WordPerfect dragged their feet and did practically nothing to integrate their product with Borland’s software. As a result, the Borland-WP suite never stood a chance against Office.

    It’s amazing that a company as incompetent and inferior as WordPerfect (acquired by Novell) would file this kind of complaint. Borland should sue WordPerfect for breach of contract if WordPerfect actually wins in this sham of a case. Novell deserves nothing.

  19. John Red

    Guilty as charged

  20. LACJ

    Two things:

    One, Wordperfect was much easier to use then Word was or is. Word has bugs from ten years ago that have never been fixed. I was using Wordperfect back in 96-97 and switched to Word because of…incompatibilities.

    I was not a sophisticated user of Wordperfect but I remember so clearly having to deal with all of the bugs in Word and whatever work-arounds one could think of.

    If Word really was superior to Wordperfect, M$ would have had no qualms about allowing compatibility.

    Second, why is it when another company is trying to get money out of Microsoft for its anti-competitive behavior its ok and is reported as straight news, but when its the (EU) government anti-trust unit its reported as a shakedown?

    That post was awful, did you even read the article you linked to?

  21. diogenes

    I remember the sign of a master of WordPerfect: the damn function-key template glued permanently to their keyboard. And they think that it was unfair competition that did them in?

    And one other thing…sooner or later someone is going to point out to a judge (at an opportune moment) the long list of companies who have sued Microsoft - a list the very size of itself causes one to question how anyone could think that Microsoft had a monopoly on anything?

  22. Bob Wyman

    Perhaps an interesting point of information here is that the Supreme Court was actually one of the longest “WordPerfect Holdouts.” For a long time after Word was clearly the winner of the wordprocessing wars, the Supreme Court was still publishing opinions in the “standard” ASCII and WordPerfect formats. Much of the rest of the legal community and many state court systems also continued to use WordPerfect long after its day was done in other realms. Perhaps because of the influence of the Supreme Court?

    So, while some may argue the good or bad points of Wordperfect, it may be important to consider that some of the justices are likely to be disgruntled users. Even monopolists should beware the wrath of disgruntled users…

    bob wyman

  23. Jon

    #21- those function key templates were truly awful, although you’d walk into offices where every secretary had one and swore by WordPefect. All you had to do was join the cult and memorize 75 function key combinations.

    Of course, WP in their brilliance assumed that the loyalty of those users would protect their market position. As it turned out, it was business executives and IT mangers who decided which word processor companies would standardize on. Secretaries weren’t involved in that type of decision-making, and their loyalty didn’t give WP much of anything at the end of the day.

    If WordPefect wins, it will be interesting to see if they try and convince the judges to re-instate the function template by court order.

  24. 113.com

    @18, @23 - echo.

  25. Jeff S.

    to LACJ(#20): That wasn’t “anti-competitive” behavior, this was “competitive behavior” as Microsoft was competing with WordPerfect and won. “Anti-competitive” behavior is when you take your competition to court for producing a more successful rival product.

  26. Will S.

    Fail, sue, seek settlement = the novell business plan

  27. BizTron

    Some folks are missing the point. Who uses WordPerfect now? 3 people in an ancient-tech museum. I’d love to be able to quit my job, live off the land for 10 years, then come back to society and claim I should have $3 Billion because that’s how much I WOULD HAVE MADE if I actually had a brain.

    Since this is a post of opinions, and no one is really stating facts, the opinion that MS simply built a better product is in the lead. If anyone is stating a fact that I missed, except for the point about the glued-on keyboard templates, I hope to see supporting documents…I thought not.

    Please, don’t bash the EU, MS, Americans, Iraqis, Europeans, Novell, etc. since it usually shows unprofessional behavior. Of course, no one will listen to me because it’s more interesting when we read childish gibberish.

    I believe that since Microsoft used a strategy to market their Office products, it can be construed as a competitive plan, unless you’re the competition, in which case its anti-competitive. (In other words: “It sucks to be you.”) Does anyone remember “Ami Pro”???

  28. Minooch

    Yet another money hungry company - WordPerfect SUCKED

  29. Sudoku Maniac

    I thought Novel and MS where working together!!

  30. Captain Stubing

    I guess the US Supreme court is full of European Socialists :-)

  31. oscar duron

    Sometimes a little push is required. To some comments here, Not only Novell, many others, in the past and as for today, MS made the competition software to fail as programs. That was done intentionally. They did not provide information, neither on time or later about the operating system so what the competition could do? Lets say, in this case, a Word Processor, while they gave all information anticipated to the excel and word programmers teams. The information about Win32 was incomplete and buggy on the part shared to the competition. Simply imagine, the battery cars manufactures did not have on time information about the needs of the new models, they start giving that information to you a year latter, while, let say LTH had id on time? what would be your chance to compete? How long will it take for you to have the product designed, manufactured and tested, while all around the market they will have already LTH?.
    That is how MS killed Lotus 123, WordPerfect and others. The same did for networking incompatibilities,and many other things.

  32. Jim

    I was around when people were actually using Word Perfect. It was a very fast application for people who used it, eg, people who typed a lot of stuff. You could create a document without touching a mouse. I had to convert some of these people to Word and they didn’t like it. Mousing is slow. Word Perfect fitted these people well. The idea that any idiot should be able to produce a well formatted document using a mouse has a few problems.

    WP was also beloved of people who needed special features, especially, in the creation of legal documents. These used a lot of standard clauses that could be inserted easily, again without the mouse, plus a few other other tricks that made the printed document a bit tamperproof. These people hung on to the end.

    The later versions on WP lacked stability, but it appears that this was due, to some degree, to Microsoft engineered crashes.

    Word is a good product but it was aimed at the general user not at the expert.

  33. Bill D.

    Does anyone remember Multi-Mate by Ashton Tate? Now that was a friendly word processor. WordPerfect was already an inferior product in the late 80’s. I created lots of technical manuals with WP because it was the company standard and hated every minute. In fact, I don’t like MS Word all that much. The auto-formatting is always re-arranging the typed-in text and the rulers keep shifting. However, Word is clearly a better product than WordPerfect and Novell should admit it.

  34. Mark Johnson

    Does anyone remember how bad WordPerfect was? The judge on this case should be forced to use WordPerfect for a week. The case will get thrown out in a second.

    It’s sad to see companies still seeking reparations for their own product missteps.

  35. brian

    WordPerfect cost money and MS. was including words for free.
    where the competition in that.
    destroyed WordPerfect to open the door for MS.Office

  36. John

    #21,23 The reason secretaries and the supreme court loved wordperfect is that a keyboard-only interface (even with the awkward keystrokes) is much faster than mousy pointy clicky movements.

    The uses that needed the most efficient user interface are the ones that held onto word perfect as long as possible.

    Thanks to M$ the secretaries and supreme courts of the world is now only 90% as efficient as they would have been if word perfect was given the opportunity to compete.

    And that is the point, while M$ programmers were ‘crafting’ their beautiful WYSIWYG interface the wordperfect programmers were left in the dark with non existent, incomplete or buggy API specifications.

  37. Dmitri

    In favour of MS, it should be noted that they had put a lot of money into Word development in those years when WP was the leader.
    Versions 3,4,5,6 - they were coming out every… what?… couple of years, and you could see the next version (5 and 6, as I remember) was a significant improvement, probably complete re-write of the application.
    (As for bugs, before C++ smart pointer were invented, what C program was without them? :)

    But… MS did have an unfair advantage: they were also producing the OS for their office software. All things like DDE, DDEML, OLE, OCX, COM - their initial (if not primary) purpose was to integrate documents. So - new OS comes and next to it, the new office software that is using new OS capabilities - so better than previous version, so much more integrated. And competition? It runs to catch up with MS!

    The same was with compilers. MS C++ was behind Borland in features (comand line compler output in MS - so primitive for IDE, but still there :). But MS compiler was faster, and the code it produced was better optimized. Ppl who write OS know how to write libraries for that OS.

    So MS had an advantage, and used it fully to its own advantage. Fair or not.

  38. Luther

    The Sherman Antitrust Act

    Every person who shall monopolize, or attempt to monopolize, or combine or conspire with any other person or persons, to monopolize any part of the trade or commerce among the several States, or with foreign nations, shall be deemed guilty of a felony, and, on conviction thereof, shall be punished by fine not exceeding $10,000,000 if a corporation, or, if any other person, $350,000, or by imprisonment not exceeding three years, or by both said punishments, in the discretion of the court.

  39. SpitefulGOD

    Absolutely disgusting, I’m assumed of these courts and this is merely a ploy by that Google idiot to try and get enough money off of Microsoft to stop them purchasing what they need to do away with his search engine.

    This case is damn idiotic and just another conspiracy against Microsoft by the Google overlords, they are the one with the monopoly and once this case is bought and won, Google will have their own case in respect to their shit web based word processor!

  40. Eugen

    Never used WP but in this discussion it’s irrelevant how good or bad WP really was; in most sports and competitions (that I know about) you are not allowed to strangle your opponent… IT’S JUST NOT FAIR why should this be different? (playing chess against a good adversary? break his hands - you should have a really easy win after that)

  41. Stefan

    Why would M$ Office win out on WP on the gruonds of WYSIWIG? Office never was WYSIWIG, just YWSWYG (you will see what you get).

    In the past, when I was doing TeX documents, I exactly knew what I got in the end, or when I didn’t I did a preview. Either way, in the end I knew the document would display and print exactly the same on any other computer and even OS!

    MS Office documents on the other hand tend to slightly differ from computer to computer, from preview mode to printing, or even from minor version update to next version update! WYSWIG? Never been there. I prefer an honest program that reliably produces the results _I_ want, TY

    Btw., all the antitrust cases are related to MS abusing their monopoly on their _OS_, not on their other programs (like Office). So it’s stupid to claim it won over competition because their programs worked better. They made competitor’s products incompatible to their newest versions of their OS, and _that_ is what it’s all about.

  42. Loki

    Just a thought. The Former CEO of Novell is now the CEO of Google…. And Microsoft wanted to By Yahoo, and Google want to buy Adobe. So, if MS give Google $30b then they can go ahead….something smells fishy here. I dont think this whole thing is about WP in the least. Its Google trying to fund theyre bitchslapping of MS! With MS’ Money! Its cheeky, but Genuis!

  43. Ed Woods

    In the 90s WP was my word processor of choice. Now since MS dominates the market MS-Word is my standard choice due to compatabilities with my client base and partners. However, I still come up with times when I say “man MS-Word is a pain. I could so easily do this with WordPerfect”. In fact I still pull up WordPerfect at times when I have a special layout to do.

    Microsoft out marketed Borland too and though I was also forced to change to Access (which was inferior to Paradox and OjectPal) I painstaking re-tooled to Access. It was all a pain and cost but necessary to do to stay with the times and to support the customer base.

    You know…. seems to me the same was true for Novel Netware. It too was out marketed and we switched our networking platform.

    Hooray for marketing! Boo for marketing!

    Ed Woods
    Chief Science & Technology Officer
    http://www.suncoastmarketingpartners.com

  44. LACJ

    Jeff S. - Sorry I disagree. Microsoft used its monopoly of the operating system to wall out Wordperfect. That’s anti-competition. If Microsoft really believed the Word was superior they should have allowed compatibility, then there would be a level playing field, and consumers could choose which program they wanted to use. That didn’t happen, consumer choice was restricted, and in my personal opinion Microsoft will never be required to pay back as much as they received through their anti-competitive behavior.

    Wordperfect is still used widely in the legal sector at least, but I would not go so far as to say that is due to Word being inferior. I would instead chalk it up to inertia.

  45. Anon

    Ah.. WordPerfect… right around the same era as Aldus Pagemaker ?.. Any others big around that time - Claris?

  46. Quango

    What utter rubbish. WordPerfect died because it failed to innovate - its Windows versions were horrible and tried to be a DOS program running in Windows. Word was easier to use - that’s why it lost.

  47. Simon

    There are either too many short memories or nobody was around early win95. The incompatibilities caused not only WYSIWYG errors with fonts and printinge, but also the world famous crashes of WP. There were real problems with WP & OS. Not so apparent problem with IBM Warp. Or does no one remember WARP? To say WP didn’t have WYSIWYG is nothing short of ignorance.

  48. Unforgiven

    Microsoft don’t “intentionally” make their OS incompatible with older software. When developing updates to an OS, things get added/changed, and somethings end up being removed [to be more accurate “deprecated”].
    And, their own software ends up with the same incompatibility issues… every try running MS VC++.NET 2003, on windows vista? you get a nice big “this program is incompatible with this version of windows” error message.
    Also, if a program end up being so “incompatible” with the new OS, it’s not such a hard task to UPDATE the program, and release a new version!!
    I never used WordPerfect [and I don’t like Word much either], but Novell is just acting like a baby, who’s lolly got taken away….

  49. Kevin

    I worked in a Mac lab in college and used Word 2.0. Word on the Mac was a great program. Then, I took a desktop publishing class and had to use WP 5.1. I have never used such a HORRIBLE program in my entire life. The only way to get anything useful out of it is if you understood the raw printer codes being sent to the printer. And the output NEVER looked like the print preview. Without fail, it always messed up any type of layout. I wasted hours trying to get a decent looking 3-column layout with embedded images.

    And I did use the Windows version, and it was still bad. I also used many other programs on Win95, and never had the problems I had with WP. “World famous crashes?”… I blame the shoddy WP product.

    Oh, and for #47 above… I worked with desktop publishing software on Macs 15 years ago… and WP didn’t have WYSIWYG!

  50. Mazzachre

    Short memories everyone…
    WordPerfects failure to run under Win95 was due to “a distribution error” from Microsoft that happened to send a faulty compiler shipment to Novell… They “apologiesed” afterwards that it was an “error”… After WordPerfect had lost its marked share…
    The “error” strangely coincided with a much hyped relaunch of Microsofts own word processing program “Word”…
    The rest is history… But now it seems they are allowed to sue Microsoft for the “mistake”…

  51. I Am Not Posting To Spam My Blog

    @40

    You’ve obviously never played chess boxing.

    http://en.wikipedia.org/wiki/Chess_boxing

  52. rick

    What a joke. There are true cases of anit-trust, but the Microsoft suites are nothing more than, “My product stinks and since someone created a better product, I should get their profits”. Novell sat on their duff and and did nothing to improve outdated methods of word processing. Novell should have been drummed out of the biz and they were.

    I have my issues with Microsoft, but in my opinion, no other major company ( as a whole ) comes close to trying to improve software as MS and still keeps the costs of computing down. Everyone else ( again, my opinion ) just wants to charge more money for the same ol’ - same ol’.

  53. Terry

    What incompatibiliies? It’s not the operating system’s responsibility to make an application work. It is the writer of the application who must make the software work on the operating system. The reason WordPerfect has problems running on Windows is because WordPerfect has problems.

    Sure, Windows and Office have issues. And, I’m just sick about having to support Vista in my company in the next few months. But, this WordPerfect suit is frivilous, irresponsible, and immature. It is scary our supreme court is allowing it.

  54. Bob

    #47 & #50… You seem to forget that WordPerfect was already in trouble before Win95. Like Lotus, Wordperfect had bet that Windows 3.x would fail.
    They were wrong, and by the time they realized that, it was too late. Too many other people were using Word and Excel.

  55. jason

    As a former WordPerfect employee, I will say that many of us do not blame Microsoft for destroying WP–we blame Novell.

    WP was the king in its day. Then Novell acquired us and stood flatfooted, milking the cash cow and hedging its bets while the world went WISIWYG.

    We were then sold to Corel piecemeal (minus the parts Novell wanted to keep) for a paltry sum. Corel was managed by the most self-important, least competent man in tech–Michael Copeland.

    And the rest is history. WordPerfect stood aside and cleared the way for MS to own the market.

  56. James

    Wordperfect was very powerful back in the early 90’s but they did not see where the market was headed, and that was their downfall. MS designed a better word processor with a much improved graphical interface which made their product obsolete. The argument that MS made WP imcompatible with their OS is ridiculous. There was lots of software designed for Windows and if WP could not be made compatible with the newer OS that is the fault of the WP programmers. Technologies change…. keep up with the times or get left behind is the message here.

  57. Jonathan

    Borland will arise to help crush Microsloth!

  58. Brent

    Notepad for the win!

  59. Zeke Shadfurman

    Bunch of socialist ye are! IF YA CAN’T COMPETE, GET OUT OR GET PUSHED OUT! Thats the law that makes are economy beautiful. The antitrust case against Microsoft was a bunch of bull. And so is Novell whimpering over something that happen over a decade ago, get over it pansies! Move on and DO something! BE INNOVATIVE! And do good business. People will buy your shtuff then.

  60. Adam Smith

    The article states that Novell has the right to sue. Their case probably got thrown out and they’ve been working to get back in. What it looks like is a big waste of the courts time hearing a case that has a small chance of winning and a bigger chance of being settled. Are there any “legal” people more familiar with the case who would like to comment?

  61. Kent

    Are we all forgetting that Word Perfect just sucked? It had so many “Stupid” features, like mono-spaced fonts that weren’t mono-spaced. I was a die-hard Word Perfect User - From Provo Utah no less, and I used it until it just couldn’t perform any longer, and which time I switched to Word. Not one of those features was because it had issues with windows. Are we forgetting that they were the Jonny come lately to the windows word processor game? They bet on OS2 and lost. I hate sore losers. Microsoft may have played unfairly in some arenas, but word processing certainly wasn’t one of them. Word Perfect simply got beat. They missed the boat on office productivity suites, and had to cobble together a coalition of titles that never worked well together. Does anybody know where Quattro Pro is these days? Novell needs to let this dead software horse die and focus on it’s core competencies before they get beat there too.

  62. Bob Wyman

    Wordperfect never had a chance. All this wailing about whether Word was better than Wordperfect is irrelevant. Wordperfect was killed by the platform, not by any single component. OLE/Automation, Office, and Microsoft’s OS monopoly are what killed Wordperfect. The features, qualities and any supposed superiority of Wordperfect just didn’t and don’t matter.

    The platform always wins. I know because I was there when this was happening and I regularly told people at Microsoft that what we were building would inevitably lead to monopoly in the office space on Windows. I knew this since I had seen exactly the same thing happen with my product — ALL-IN-1 — at Digital before coming to Microsoft. I went to Microsoft precisely because I saw that Microsoft could do with Windows (and a bit of component technology) exactly what we had done at Digital in the 80’s with ALL-IN-1. (By combining “inferior” products with superior integration and customizability, we were able to grow from virtually no presence in the office market to over 50% market share in a couple years. In the process, we beat not only IBM’s PROFS product but also crushed WANG…) Wordperfect should have seen it coming. Few may remember this, but they had a VMS based product as well. But, that product was never able to be much more than just a “plug-in” to ALL-IN-1. They tried to fight the platform, ALL-IN-1, on VMS but didn’t get anywhere. They learned the invincibility of platforms a second time when they tried to fight the platform on Windows.

    You can’t beat the platform — especially if the guys who are building that platform KNOW what they are doing and WHY they are doing it.

    bob wyman

    (Someday, I’ll write a book…)

  63. jro

    I ran an IT department in the early 90’s for a banking institution and we ran the “best-of-breed” package: WP 5.1, Quattro Pro, and Harvard Graphics.

    MS approached us about using Word and showed off the product to us. We really liked the Word/Excel combination and the presentation thing was cool, too. We wouldn’t get a special deal — it actually cost more than the current set of tools we were using, but they were selling on cost/value/productivity.

    We called WordPerfect to ask about their pending product plans. Guess what? They didn’t return our call. Instead, they sent us a brochure about the product we *already* had installed. We were a decent size customer to them, and they ignored us. When we called to them we were discontinuing our contract, they said “ok, thanks.”

    Now, if anyone wants to talk about generalities of why WP was better than Word or vice versa, go right ahead. But if you want to know what really caused the market shift, go ask the sales teams.

  64. Bob Wyman

    Note carefully what is said in #63. They had a set of “best-of-breed” products but found that the package of Word/Excel/Powerpoint was a better product — even if it cost more! Each individual component in the package was “inferior” to the best-of-breed competitor, yet the package was superior over-all. (i.e. the sum was greater than the parts.)

    This “best-of-breed” vs. “suite” was the key point in office competition from the early 80’s (when ALL-IN-1 as the first dominant “suite” on minicomputers) to when Microsoft Office won on the PCs and made all other products irrelevant. The “best-of-breed” applications always eventually lost *every* battle — as do virtually all point-products that attempt to attack a platform.

    To drive the point just a bit further… All-IN-1 regularly beat or replaced the excellent Wang wordprocessors in hundreds of companies. Yet, the “Word Processor” in ALL-IN-1 was “EDT” which had little more capability than Notepad on Windows does. Also, the minimum system price for ALL-IN-1 was something like $1 million. The Wang guys could never understand how we beat them with such a lousy editor and such an expensive initial price. Well, we were selling a customizable, integrated platform. They were selling a best-of-breed product. There was *never* any question who would win.

    bob wyman

  65. Eric Anderson

    Hey, just because someone makes a better product (feature wise, maybe not quality wise) and destroys the rest of the competition, doesn’t mean that they should be sued over it. There are plenty of times I curse the Redmond corporation ’cause I don’t like the way some peice of software works (’cause maybe I would have done it differently). None the less, they are successful. I respect them for that. And, I don’t have the urge to run to my nearest legal adviser everytime microsoft comes out with something new. I applaud Microsoft for its inovation and for its software bundling, I truely do. I hope they start winning more law suits so that maybe companies will knock off all of the noise!

  66. D Wade

    The graphical version of wordperfect was in many ways superior to Word just due to its ability to see all of the special characters that were in it. Have you ever tried to track down why Word is moving things around or changing things and just throw your hands up in frustration? I know a lot of people who feel that way, including myself. When I used Word Perfect I avoided a lot of those problems.

    My real problem is what happened to Ami Pro. I’m not really sure if it was incompatibility due to lack of insight into the operating system (which MS had) that made them unable to make a Windows 95 version or if it was something else, but while they were lagging, they lost enough revenue to be snatched up and ruined by IBM. IMO Ami Pro’s disappearance was the greatest blow to the graphical word processor industry. It has caused the way we interact with word processors to stagnate. That is the true competition crushing that MS did.

  67. Jim

    I was at WP when it fell, and subsequently got bought by Novell. It had nothing to do with quality (my wife still uses WP), MS or All-in-1. Management made a conscious decision not to develop a Windows product (for Win 3.x). They claimed that windows was going nowhere and the new DOS WP was better and faster than any Windows products (Word). I was hired to help get the Windows products moving because they finally realized that they had made a mistake in not pursuing the Windows platform. Alas, it was already too late because MS had Word for Windows, and WPWin was nowhere to be found (it didn’t work well with Windows).

  68. DJohnson

    No matter which product was better, Microsoft still behaved unethically. Another prime example of this, is Windows 3.11. Microsoft was unhappy that Digital Research produced a far superior OS so for a while Windows 3.11 wouldn’t run on anything but MS-DOS. Was that because the other guys didn’t support something that Windows required? NO! It’s because MS was trying to protect the MS-DOS cash cow!!!

    How about OS/2 which would run Windows? Well, it seemed every month or so there was a small change in Windows which would stop it from functioning properly under OS/2 until IBM made a patch. Was this because OS/2 couldn’t hack it? Or maybe Windows is just better? Well, there might have been some legitimate changes to Windows that broke it, and IBM definitely screwed up marketing/promoting/selling OS/2, but again MS was protecting their product by stopping some other company’s superior product from working.

    While both IBM, Digital Research and WordPerfect may have had some issues, and not done things correctly, there is no doubt that Microsoft intentionally caused problems for them and many others. This behavior must not be tolerated!! I’m not saying WP should win or loose this case, but companies MUST be held to some level of ethical standards, or we ALL LOOSE!

  69. Darwin

    I still use WordPerfect ( which came with a Dell Pc ), and it works fine in XP Home Edition, either way I don’t use Microsux Office cause its too costly, wordpad works fine enough for the uses I need it for along with NotePad as well. Free wordperfect convert to doc or RTL fomat is also good. depends on your view and uses as well. Either way you spell it Microsux has issues and will eventually have to deal with the Anti-trust its formed due to its own lack of future fore-sight on its own actions! God Bless Big Brother and the courts for doing what they do best!

  70. Reloaded

    I used WordPerfect 5.0 & 5.1 before I was exposed to MS Word and hated it from the get go. When MS Office 6 was released for Windows 3.1 I was very happy to ditch WP, and even Lotus 123. This was only cemented by WP’s half baked attempt at making a Windows version. WP 6 and later were complete garbage IMO.

    The same can be said about Netscape v/s IE. I was a die hard Netscape fan with versions 1 & 2, but IE 3 won me over. Netscape 4 and above were such complete wastes of time that even if MS did not stifle them (which I admit they did) IE ver 3 - 6 was simply a better product.

    That said MS now seems to have totally fallen off the band wagon, as I won’t touch IE7, Vista, or Office 2007 with a 50 mile pole. In fact I’m sending this post from FireFox.

    People will always gravitate towards the better product… eventually.

  71. Snowman53

    Word dominated not because it was the better word processor but because MS has the marketing clout to bundle its products, make them work together (while blocking competitive products through OS & application design changes) and selling them at subsidized prices until its competitors folded. Once they kill the competition in a market segment they revert to providing mediocre product updates that are little more than GUI changes. The list of superior products that have fallen to this tactic are long & storied. Not that MS does not provide good value – but they have used their power position to crush innovation.
    As someone who taught Wordperfect and Word side by side back in the early 90’s, I can say WP beat Word hands down in creating anything more complicated than a short note. It gave you actual control over formatting - something Word has yet to figure out.

    WP had WYSIWYG down long before MS did; people didn’t use it much because the hardware couldn’t handle the load. Same was true of Word at the time. People could get more work done using the text interface most of the time & then using the graphical interface as a final check before printing.
    You didn’t have to use the function keys - a mouse interface every bit as good as Word’s was available on the later versions. But everyone who typed for a living learned the function keys because it was FAST. Even a poor typist like me could produce good looking documents in a fraction of the time it takes with even the latest version of Word. I still curse MS for not providing or hiding the keystroke equivalents.
    WP had print drivers (that worked!!!) for every printer you could imagine. Compare that to Vista users of Word.
    The Supreme Court uses WP because the entire legal profession standardized on WP in the late 80’s and many legal firms still use it. Why? Because even an old copy of WP still works better than Word for quickly creating highly formatted documents. Lawyers are not known for sentimental attachments, if Word did the job, they would have dumped WP long ago.
    The US military had also standardized on WP and gave it up only reluctantly in the late 90’s when Word dominated the desk tops of the defense Industry.
    All that said – it has taken the owners of WP a very long time to pursue this & it does look like sour grapes at this late date.

  72. Matt J.

    Check out “The History of Microsoft”

    http://sharkride.com/blog/2008.....microsoft/

  73. NCM

    Word perfect? Microsoft? what’s all that? I’m still using Wordstar - green on black, on my IBM PCjr.

  74. Cardin

    I don’t understand. How can WordPerfect have incompatibilities due to MS not releasing its API? If that were the case, won’t every other third-party program developed for the MS platform have incompatibilities as well? If other people managed not to have these kind of issues, why not WordPerfect?

    I suggest everyone take a look at the history of WordPerfect on Wikipedia. It seems that Microsoft designed its OS nicely, but Novell lacked the foresight to adapt its application structure.

    Examples:
    >>many of WordPerfect’s standard key combinations pre-empted by incompatible keyboard shortcuts that Windows itself used (e.g. Alt-F4 became Exit Program as opposed to WordPerfect’s Block Text).

    >>WordPerfect for Windows still used the WordPerfect character set as its internal code. This caused WordPerfect for Windows to be unable to support some languages — for example Chinese — that were natively supported by Windows

    >>Corel charged its customers to receive, what amounted to, a bug fix. [for WordPerfect compatibility on Windows NT]

  75. Jonathan Healy

    Word Perfect sucked. It deserved to tank.

    I don’t agree with Microsoft if it committed a hit job on the software, but I think there is a high standard of proof that must be met in order to prove that happened.

    I also don’t think Eric Schmidt has any room to talk about monopolies.

  76. marcelo

    Come on, guys! Microsoft DOES use some unethical business strategies to get ahead. How else would it have the billions of dollars to pay for all those lawsuits? By selling their bug-infested, bloated products?

    You need only see Steve Ballmer going around and behaving the way he does to KNOW MS would do ANYTHING to crush the competition, and they would think they are absolutely entitled to do so.

    So WP sucked for some users. Word sucks for some users as well.

    I remember using Word on a Mac years ago (system 9.1 or so) and Word installed all sorts of junk over the system, apparently not trusting good, stable pieces of system software which did exactly the same as MS’s counterparts. Could that be that MS KNEW that if someone (Apple in this case) messed with the system in a future release a word-processing (or any other) program could be MADE to become unstable and ‘buggy’?

  77. John Craig

    Word has never been and is at this time, as good as WordPerfect. Forget the various key combinations and the keyboard template of ‘yester year. WordPerfect kept up and is still a better package. It handles imported data and internal format functions that Word chokes on. WP will read and export to virtually any format you desire, including Word if you are stuck with it.

  78. John W

    The “war” wasn’t about functionality or usability, it was about interoperability (as pointed out by a few posters to date). The O/S provides the common framework (API) for disparate applications to communicate with one another. When that framework has a large number of “undocumented features”, and when changes to that framework are occurring frequently, then creating and maintaining stable, interoperable software is a daunting challenge…unless of course you are the one planning, designing, and scheduling those changes with your own product teams. By synchronizing O/S changes with application enhancements, MS staged a coordinated attack.

    It’s hard to discount the comments from those who were there, but if the leaders of WordPerfect were so inept, how did they create a product with 50% market share in a competitive market (don’t forget they bankrupted Micropro, and won out over Multi-Mate and SMART Suite by Innovative Systems). Losing that much market share in two years takes extraordinary circumstances. The user pain of sharing data across applications was tremendous, and MS was able to sell a better solution to that problem because they had, dare I say, an unfair advantage. IT and business managers knew MS ultimately had the upper hand in the game, so hedging in that direction offered more job security.

  79. Michael C. Neel

    At the time, MS was not a monopoly, under any definition.

    So let’s look at this in today’s market. Apple has an OS on the iPhone/Touch and blocks and breaks applications it doesn’t approve of. There is a secret API that only Apple is allowed to use (they have said as much). Apple’s actions of blocking 3rd party stuff, like flash, can be looked at as really blocking competition. Flash would be a way for companies to offer music and movie services on the iPhone/Touch without going through iTunes.

    So do we wait until someone rules Apple a Monopoly and then retroactively sue them for everything in the past?

  80. Chris

    I usually stay out of these conversations, but couldn’t resist this one. I have a few questions.

    1. If I develop a new web browser, one that everyone loves and uses, but I make it so it only runs on a Mac, can Microsoft sue me?

    2. If I develop a great new website, one that gets a trillion hits per day, but only runs under Firefox, can Microsoft sue me?

    3. If I develop a great new operating system, and everyone in the world switches to my operating system within 2 weeks, is it my responsibility to make sure that MS Word runs well on my operating system?

    Really, I’m thinking of out developing and out marketing Microsoft, can they sue me for that? If I were Microsoft, I’d start filing law suits against every company that develops a product that doesn’t work with Windows ; )