February 16, 2008

Poor People More Likely Use Yahoo, Those Better Off To Use Google

Duncan Riley

114 comments »

hitwise1.jpgNew data released by Hitwise yesterday shows that there is a socio-economic difference between those frequently using Yahoo and those more frequently using Google.

The graph right demonstrates “Online Representation” based on demographic types. The Y axis represents Yahoo, the X axis Google, with the higher the number, the more that particular group of users uses each service. Yahoo is strong in “struggling societies,” “blue collar backbone,” and “remote America,” where as Google obtains higher use in “small town contentment,” “affluent suburbia,” and “upscale America.” The size of each circle represents how many in each group have spent $500+ online.

The differences between the groups aren’t great, but the results do go some way in explaining the Yahoo conundrum. Although a distance second in search, Yahoo has remained the number one traffic destination online ahead of Google, so you’d think with more traffic Yahoo would convert that traffic into similar returns to Google. But alas we know that not to be the case, and that would appear in part to be related to people using Yahoo not spending as much online and being in poorer demographic categories than Google users, providing a lower return per user.

Update: unlike some of the class warriors in our comments, just to reiterate: these figures are not exclusive, ie: lower demographics use Google as well and higher demographics use Yahoo, it simply points out that according to Hitwise there is a weight either way among users of both services. That is an interesting split, both when considering yields per user on each site, and in a broader sense which services appeal to these different groups. There’s nothing discriminatory is pointing out data from a third party, and those suggesting this is some sort of class based conspiracy from TC say more about themselves than this post. All data is good if it helps us understand markets and in this case the user base on two of the largest internet companies there is.

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  1. danny

    Yahoo = trailer trash

  2. Lou

    I think the issue is mostly related to non-techies vs techies as opposed to rish vs poor.

  3. Ivan

    I think that many people specially in the US are starting on Y! and then move to Google forever.

  4. Jigar Shah

    Its all useless. Yahooleads on Mobile Software (Yahoo Go..). Photos (Flickr) and mail…(Web 2.0)…And its coming up with new multimedia sites. Why anyone spend anything on google. Its simple “all looks same” pages…Its colorless. Yahoo is colourful. Google is used by techies…(Those who has black and white life) And yahoo is used by more creative people. :):) Long Live yahoo..!!

  5. johnny

    many times, yahoo is a better engine when it comes to search results then what google can come up with. everytime I search for a particular article or website on google I always get no results or something competly different. but when I search on yahoo with the same keywords I get exactly what I need.

    people who stick to one source know nothing.

    I always use multiple sources when I research and I consider different search engines as another source.

  6. Shams

    @4, you are absolutely right.

    Three cheers for Yahoo!!!

  7. Lynx

    Its a simple model when you think about it logically.

    High earners = Google as its the best search around so it makes sense to use - for those up to speed with the internet its the sensible choice. These same people that make informed choices are generally the higher earners.

    Middle = Yahoo as its the easiest site to get onto and never leave. If you dont know much about the internet you probably think Yahoo IS the internet.

    Bottom = AOL as its the one that spams people with free CDs in the hope that the cheap offers lures in the users. These people believe the first piece of spam they read and dont think to question it, so its no surprise they are the lower earners.

  8. Binaryday

    @Duncan,

    I have been a big fan of your posts. However this time, I think your post title and analysis is not consistent with the data that you have used to draw that conclusion. The data simply shows the amount spent by the respective classes online. Amount spent online is not same as amount spent. There are many rich people who do not spend anything online.

    Again how did they measure the usage of the two platforms. Number of pageviews? Obviously people use more pageviews on search engine than destination sites. Time spent on each will be a better representation. Request you to please clarify.

    If anything, yahoo suffers from poor conversion. That is why all this talk about yahoo outsourcing its advertisements to Google. If you think about it, outsourcing to Google will not change the demographic of Yahoo users. It will simply bring more targetted advertisements to the users.

    Last but not the least, I think the comments are bang on target on the topic. It may be simply a distinction between techies vs non-techies and nothing else.

  9. Andy Gongea

    Irrelevant data. People use services for features.

  10. Yahoo Love Fest?

    As far as the financial services and enterprise world are concerned, yahoo gives me crap results and is full of ads that take up space.

    It is interesting to compare the two for the same search terms, but I find yahoo distracting. Also, the copycat mentality at yahoo is disconcerting, like the “did you mean xxxx” at the top of the results.

    Watching the progression over the last 9 years, I would be concerned that if everyone switched to yahoo, and google ‘died’, yahoo search wouldnt change ’cause there wouldn’t be anywhere to get new feature ideas from anymore.

  11. Morgan

    Easy: You log in yahoo mail: Slow and lots of ads with pictures… is this hotmail or what?

    Gmail: Pure interface, no time loss with uselss features.

    People dont care about the hype or looks, Gmail and google is the most effcient. ( except for flickr)

  12. YDRIVE

    Let say if both Yahoo!, and Google, need to charge for their services, I’d surmise that more people are willing to pay Yahoo! :-)

  13. mike

    Recall how gmail users were established: By social networking, with index cases being those most informed about google and its growing services. It may not be the case anymore, but one had to get invited to open a Gmail account. I don’t think the same level of self-selection was at play when people discovered and opened yahoo accounts. And while I have both, I use my yahoo accounts more because I hate having my mail analyzed for marketing opportunities to the extent that gmail does it. And finally, I can assure you that my wife and I have the same SES and she uses gmail/google more, and I use yahoo more. So, I’d agree: These data appear to make mountains out of molehills and assume erroneously that the pool of users for each company’s services were generated in comparable ways.

  14. Todd Lucier

    I’ve watched the video over at Hubspot that in part ascribes the level of education of the user to the frequency of clicking on paid ads…. More education = less clicks on Google Adwords ads….. Less education=more ad clicks.
    Couple that kind of thinking with this, and the conclusion I come to is that those who are really looking for answers or using search while at work are more focused and don’t have time for distraction and diversion - Google use. Yahoo is for those who use computers for recreation and distraction….

    I wonder if there is any correlation to time of day and search engine use? Does anyone use different search engines at home and at work or do we all keep our search engine preferences all the time?

  15. aaa

    Thats alot of rubbish man. Why waste time on posting something like that ?

    With honesty there is no real data to suggest more poor people use one than the other.

    Can’t believe you wasted my time like this. you owe me $100 usd for the time youve wasted already this week.

  16. adam jackson

    This data is nothing that we weren’t already aware of. I was born in central Florida and visit family every christmas and none of them use Google and it’s all about Yahoo! mail, search, personals, autos, news and more. It’s actually kind of amazing how much they all prefer Yahoo! to Google where back home it’s all about The G.

  17. AlexL

    “Although a distance second in search, Yahoo has remained the number one traffic destination online ahead of Google, so you’d think with more traffic Yahoo would convert that traffic into similar returns to Google.”

    I don’t think that’s the case. Online properties don’t make any money. Advertising does. And that’s where Google succeeds and Yahoo fails. Just having highly trafficked online properties isn’t helping Yahoo, it’s advertising platform is just not as popular as Google’s. That’s why an advertising deal with Google may possibly salvage Yahoo.

  18. Akash Xavier J

    Hey…. its not abt being rich or poor.
    Its about liking complexity(yahoo) or simplicity(google)

  19. baah-baah-the-black-sheep

    Maybe those “poor” people are just not as much consumerists as those using google?

  20. Vince

    How was this data even captured? You enter your W2 information at the beginning of your search? I find it interesting how people can always find these so called facts from a few numbers. Dewey Defeats Truman!

  21. ck

    nice to know

  22. /pd

    I wonder how hitwise got “wealth of each user.” ??

    e.g the hitwise report sez “are those that are among the most likely to have spent more than $500 online. This indicates that Google users are more likely to be big online spenders.”

    So how did Hitwise get that Info - did google cough up my online buying habits to hitwise ?? was my personal buy trend on checkout sold ??

    “I mentioned this to my husband and he asked if the Google users spend more online. Good question (he seems to think young people have no money)!” [ ..] based on offline data collected by Experian).

    whose Eperian and why no linky URL so that we can dispute the entry or the theory.. ??

    Somehow Content at Techcrunch has become trash.. em good old bloggers see to have dissappered !!

    Duncan as a problogger, I certainly expect you to come out /question the facts rather then just blog about what some else sez !

  23. mako

    irresponsible jounralism used to get people fired…techcrunch is getting more and more like fuckedcompany in the day…a complete waste of braincells.

  24. Thomas

    This is a worthless analysis. Why would Hitwise waste their time putting this senseless garbage together? Not to rag on this, but seriously…. what tangible, useful, applicable conclusion can you derive from this info graphic.

  25. Rajeev

    Nice and useful info can be used by marketers for positioning targetted ads.

    http://tekno-world.blogspot.com

  26. ManagementJunction

    I never use yahoo to search, I use google search most of time

  27. jennydecki

    I agree with the previous commenter that it’s not poor vs. money but tech vs. non tech. It still may equate to poor vs. not-as-poor but I think it’s important to think of the source.

    Inherent in the Google design is a whole bunch of nothing. It’s a search box. Techie-hearts love this because it gives what we need - a search box.

    Most people do not have that kind of purpose when they go online, and Yahoo gives them pictures, and colors, and suggestions, and…well…a whole bunch of stuff that would be a non-techie paradise. All that, all on one page, and you can go there with just one click.

    Just my opinion, but I think the affluent have the time to learn new technology enough to use it effectively. I know someone that had a computer and they didn’t know you could switch the home page. They thought if they tried to change it, something would break and (I’m not kidding) the Internet would stop working for them.

    It’s more a worldview that contributes to socio-economic status than the socio-economic status itself that makes this graph mean something.

  28. Rajesh Anandakrishnan

    Please dont compare Yahoo & Google.

    Google is a medium

    Yahoo is a portal

    Google is the best search engine in this world. Data says people don’t use google docs properly. Google maps has equal competitors, Live maps is very calm now, but they have very good innovative features.

    Yahoo is a portal with lots and lots of information. Yahoo Home page has lots of data required for every one in the world. Yahoo is Great!!!!

    Love Live Yahoo!!!

  29. Annie Rodkins

    Interestign data, but comments contain better analysis than the post itself. Agree w/ other commenters that the trend is more likley to be correlated to degree of sophistication as online user.

    Sophisticated users rely on Google for search (yes, it is the best search engine out there) and are also more likely to be comfortable making purchases online. Less sophisticated users search where they do their reading (Yahoo! portal) and are still more comfortable shopping brick-and-mortar.

    Also, the nature of Yahoo (mostly portal) vs. Google (mostly search) should also be addressed in the analysis.

  30. Tammy Elaine

    Since search results are more and more determined by who has the biggest advertising budget rather than relevance to the search, I don’t see where this information is valuable to anyone but the engines themselves. Anyone, whether a “techie” or not who is doing indepth research will use multiple searches anyway. I remember the good ole’ days when you didn’t have to pay for inclusion - now it’s all about who has the biggest ad pocketbook…a shame. No wonder they want to know who is “spending” and who is not!

  31. Devin

    @ Todd

    I always use google because that is what I’m familiar with. The ads on any site rarely distract me, I just focus on the content.

  32. Thiago Avila

    I agree on the tech versus non-tech just from the trends I have noticed from my family. I am a technically inclined person, an engineer. My parents are not. I probably have hundreds of niche websites bookmarked that I could use for relevant information (news, articles) if I needed it.

    Non-techs can’t or don’t know they exist. They rely on Yahoo for services that Digg, Reddit (before they started getting low quality) provide. Newsfeeders, Blog Rovr, and other similar services provide features that I think exceed Yahoo!’s portal functionality. In the end, it is all about how much you know / use the internet to what search you need.

    I definitely agree with the posts above, I use google because it is non-cluttered, straight-forward and provides the most relevant hits if you search properly…and I think good searching is a skill.

  33. Ferderand Remo Biro Cabrera

    How does Friendster stack up? I use it all the time and last year I spent more than 20,341 Philippines Pesos online.

  34. fredo

    Google ads are so overrated it hurts. Have you or anyone you know ever clicked a google ad? How they can be worth multi-billions from text links is beyond me. Wake up people - its a scam!!!

  35. College Forum

    I honestly think its simply because Yahoo was the first to come out and advertise the search engine on television. At that time it was the leader in search, and many people may just feel comfortable with what they have used all along.

    I (like most) use google.

  36. Andre de Cavaignac

    You should be careful not to offend your user base with headlines like that… I dont care personally, and generally hate PC, but labeling “farmers” and “blue collar” as “poor people” wouldn’t make them so happy…

    That being said, your assertion isn’t accurate. Just because people who use Google have more money doesn’t mean they will spend more money online. Furthermore, if there is more mass to the less fortunate people, or if the target audience for your product is found in that group, then they are better targeted on Yahoo. More money!= more spending.

  37. Richard Jones

    WTF????? This is total waste of space and time. Come on Mike ….you can do better than this rubbish

  38. courtney benson

    Interesting that it looks like the Gardner quadrant. If your reading TechCrunch you know that mostly only technology folks know about and those that are buying from them. Hummm…

  39. Ken Hanscom

    @29, exactly — irrelevant unless you just compare the search portion of the Yahoo destination. Not clean enough data here for a valid comparison.

  40. xoost.com

    that study doesn’t make any sense to me

  41. JayDawg

    Men are from Mars, Women are from Venus

  42. Miiko Mentz

    Oh no, here we go again. First it was less-educated “poor people” use MySpace and highly-educated “wealthy people” use Facebook, now it’s Yahoo! and Google. I think Lou makes a good observation in that it might be more of a case of “non-techies vs techies as opposed to rich vs poor.” But then that poses the question, do techies make more money than non-techies?

    However, what I’m more concerned with is Hitwise knowing how much I spend each month at any given site. I’m with /pd on this: “I wonder how hitwise got ‘wealth of each user.’ ??” Yeah, how did they get this data? Sure, I know my spending habits in where I go and shop are tracked, but sharing the dollar amount of everything we purchase online with a third-party company doesn’t seem right. WTF! I’d like to know who is sharing how much I’m spending online each month with Hitwise.

    And online spending habits doesn’t determine wealth nor does it determine that you’re “better off” than those who spend less online. You could spend a whole lotta money online and be broke-@ss “poor.”

    Duncan, where are they getting this data?

  43. Bret Carpenter

    I began my online experience with AOL in the mid 90’s and as soon as yahoo advertized on national television I opted in. Gmail did not get onto the scene until years later and I have many significant emails that I have sent and therefore retrieve for a point of reference. I have always thought Gmail was a tad bit generic so I never switched; plus Y gets better all the time so why switch for a search engine that is always available with a couple of key strokes.

  44. Joe T

    This is not shocking. What’s a bit shocking is that they needed a fancy research firm to tell us this.

  45. Meg

    Jigar, I think you’re the one thinking black and white. There are plenty of people into both technology and art, and plenty of people who don’t care for either. People who pigeonhole so quickly are rarely all that creative.

    CBA to scroll up, but to whoever was saying we should use both for proper research… Google and Yahoo are not “sources”, nor are they the best way to find good sources- at best they are a starting point for gathering basic background information. If you’re trying to be remotely credible, you should be looking at scholarly journals, not Wikipedia and FOX Online.

    My community is the epitome of poor white trash. We were founded by moonshiners and our name reflects that. My landlord’s been arrested twice for growing pot, and my neighbor has no kitchen sink. My other neighbor blew up HER kitchen sink while making meth. Someone had a living room set (couch, loveseat, TV, nightstand and lamp) on the lawn for about 4 months last year. On a larger scale, our area is pretty rural blue-collar. Some of my friends from HS were farmers’ kids, and many were kids of construction workers and other blue-collar professions. Those of us who have (or have access to) a computer use Google. The only people I know who use Yahoo are the senior citizens who don’t know, and don’t care, how to change their homepage or move between pages without clicking on little blue links. On average, they have more money than the Google-users because they’ve moved from a richer area to retire here (the climate is very nice and we have beaches!). I’m a bit doubtful of this study, overall.

  46. Steve

    #43,

    I’m with you. I want to know where they got this data. If one group has to be richer, my guess would be the Google search users.

    But please tell us how you came up with this “data”.

  47. srini kumar

    @44 i think that is the key - Y! advertised on national television. Google did not. YouTube now *is* national television, but still.

    Y! came alive at a time when there was basically nobody on the Free Internet yet. Therefore, they weren’t just marketing themselves - their essential message in their ads was “get online, it’s a blast!” Google came around later and cherry-picked the market segment they wanted, without really trying to DESTROY their predecessor Yahoo. It’s like a Web kereitsu - a happy oligopoly, but Microsoft wants in because it sees monopoly potential with the lock-in on these services.

    There’s a profound story of LOCK-IN as a subtext here. I guess consumers get locked-into Frito-Lay products too, but this is mass loyalty on an astonishing level - decades of loyalty from a mass media audience. Unlike, say, the Big Three networks, Yahoo! has to compete with an entire Internet full of astonishing choice. For them to have created this kind of long-term loyalty is priceless, and Ballmer wants to acquire these souls for $666 apiece. Frightening.

    I have always appreciated the innocence and delight that is conveyed by the Yahoo! brand. Yang and Filo succeeded fundamentally by doing something cool, clever, cute and connected. They were the first of the Web business naifs - Jim Clarke had an SGI chip on his shoulder, but the two Yahoo! kids were like, screw it, let’s name the company Yahoo! and just have FUN for a living !!! They were the Bill and Ted on an excellent online adventure, and we all followed along. I think Yang should bring Filo back and take those DiggNation kids as an example. Yang For President !!!!

    -srini
    metanotes.com

  48. ipanema

    …so you’d think with more traffic Yahoo would convert that traffic into similar returns to Google. But alas we know that not to be the case, and that would appear in part to be related to people using Yahoo not spending as much online* and being in poorer demographic categories than Google users, providing a lower return per user.

    •According to that Hitwise post you referenced, those highly indexed on Yahoo are younger users whereas older ones are highly indexed on Google. Which group has the higher propensity to spend online between these two age groups?

    Did you get your post title from the bubbles?

  49. andrew

    it looks like it has more to do with age than anything else. strange though, because i’ve always casually associated Yahoo with older users.

    the hitwise blog (click the word “Yesterday” in Duncan’s first sentence) says “Yahoo! Search Draws Younger Audience; Google Users Big Spenders Online,” so I’m not sure if it’s appropriate to report this as “rich vs. poor.” Using “old vs. young” may be better - even though they are typically very closely associated.

  50. dvon

    Do you have evidence that online purchasing habits are a true indication of class? Yahoo and Google both have unique values for people and in case of revenues Google has executed better. Yahoo has done a miserable job integrating their acquisitions and looking ahead for innovation. They can hang on to mail for only so long.

    I like Google on many fronts but have been using Google search less and less as the relevance of search results is reducing consistently. Their mapping and local products are improving though.

  51. Simple Mindz

    Seriously. That is not true. At least for me it isn’t!
    I love google and I use it all the time. But you know what? I am dirt poor. I also happen to live in a nasty area in Mass.

    And, I also love Yahoo. I happen to use them just as frequently as I do google..

  52. Davide Di Cillo

    These data are neither good or bad. Depending by what you are promoting online one can be better then the other one. And that’s always why in mainstream products yahoo convert better then google.

  53. Sid Puri

    This is interesting though on income group targeting but i would agree with people selecting yahoo as starting point for their web journey instead of google as it shows urban people still find it difficult to go through structure and just would like to access things faster - source is no dependency factor. Speed is!!!

  54. Authority Online Magazine

    I think there is some truth to this whole thing because at the firm i previously worked in we would concentrate on google traffic because the conversions where better. We were selling high end products and most times yahoo referrals didn’t buy. interesting. What this data doesn’t show however is outside the US.

  55. Jeff

    Go to Best Buy. Look at the low to mid PC’s. They all come bundled Yahoo’s add-in’s (browser toolbar, yahoo automatically set as browser home page, etc). I bet this is 90% of the reason why Yahoo gets the lower income bracket traffic. Low to middle class people tend to buy their home computers from places like Best Buy (sales and rebates have a huge effect on those income brackets). So you end up with low to middle class people using Yahoo because it’s the default.

    I’d bet if you graphed IE vs. Firefox usage it would look a lot like the graph of Yahoo vs. Google. People tend to use the defaults.

  56. Angela

    Another factor the chart is not taking into account is what is happening off site. It’s not Google’s search engine that’s raking in more dough than Yahoo!, it’s Google’s ad network. Google’s ads show up on a number of premium and prominent sites but they also power a new generation of spam — ad/links farms — that are clogging up all search engine results including their own. So everyday folks (meaning people who are not enmeshed in the tech/information industry) searching for information about their hobbies and interests are more likely to run into Google ads than ones offered by Yahoo!

  57. Burt

    I know quite a few people who aren’t poor, trailer trash, who use Yahoo’s Services religiously. Hell I have a friend who’s a Network Admin, and he still uses AOL! AOL 9.0 VR!!!
    But yeah, a good majority of people I know, who have high paying jobs, use Yahoo still. And none of them are from the south. In fact, we’re from New Jersey, which is probably worst than the south.

    I on the hand, am a google guy. I have been a google guy since, I don’t know, 2002 I suppose. If I had my way, I’d make all my friends use Google’s services instead. But sadly I don’t have that ability. Thank God for Meebo, because I’ll be damned if I install Yahoo.

  58. martialman

    i use yahoo and I’m po’

  59. Zeke

    techie or non-techie may not be true, i have found a lot of my techie friends use Y! mail because of its tab interface and built-in RSS support, and a lot of non-techie friends use G mail.

    Some absolute tech-inclined people are actually using whatever they think can fit their purpose best, they do not stick to one brand over another, these people are those know about Y! Pipes, G Readers, and use multiple search engines to do research.

  60. Marzipan from Toledo

    @11 Morgan

    Why don’t you go look at the market penetration of GMAIL vs. Yahoo! Mail and then post

  61. Lisa

    I tried both yahoo and goolge. I’m not hardly poor but I prefer yahoo.

  62. lawrence

    yahoos use Yahoo to yahoo and do other petty things.

    googlers use Google to google - and not yahoo around.

  63. Tarch

    This article is ridiculous. Trying to say that Google users are better off than Yahoo users is absolute bs. I am very surprised Techcrunch has published this discriminatory article.

    I personally use both Yahoo and Google for search purposes, and sometimes a third source. I see no real relationship between what search engine is used and someone’s class standing. Duncan you should be ashamed of yourself.

  64. Nick

    What a useless article. Can’t Techcrunch stop posting this kind of crap? I want more quality. I’m sorry but this is totally wasting my time.

    I wonder if Techcrunch readers a poor or rich in general …

  65. Mike

    Maybe when you grow up mommie will let you use Google.

  66. Tarch

    After thinking about this, I am really upset that Techcrunch has posted this article. And the heading blows my mind. I don’t know if you are trying to stir controversy, but I truly believe you have deviated from quality. I think Michael needs to have tighter chains on his staff…otherwise loyal readers like myself will chime in and leave. To the deadpool you will go!!

  67. Chris

    Duncan,

    You’re probably a really nice guy … but, mate, your posts are becoming increasingly Digg-like. I come to TechCrunch for news on start-ups (news … not some crappy ‘who cares’ feature overview or lame ‘this is what I think’ article). I’ve almost trained myself to skip your articles. Please stop.

  68. Steve

    So people who aren’t poor are better off? Thanks for that tip.

  69. Techcrunch RIP

    If there are more pointless articles like this then I will be deleting you from my RSS.

  70. ben

    I would use google but i just can’t afford it. Have you priced those xxxx.google.com urls lately it’s outrageous

  71. Tom Grubisich

    Could we have some solid regression analysis to back up the pretty big conclusions?

  72. Davo

    What a load of total and utter bullshit!

  73. ra

    http://www.realestatewebmasters.com/

    this is cool

  74. zephoria

    Try juxtaposing the Hitwise data with the recent report by Starcom USA, Tacoda, and comScore. Putting the two together would suggest that Yahoo should be able to leverage lower SES users to make more money through click thrus. In other words, I actually think your conclusion is flawed because you’re assuming that Search companies make money off of people who spend money rather than people who click ads.

    See my post for more analysis: http://www.zephoria.org/though.....n_a_1.html

  75. Duncan Riley

    It may be bs (in terms of research), but the numbers in this case are clear: there is a difference demographically between well off users and those less well off. It isn’t huge, but there is a difference. I’d note to those only reading one aspect of the graph, read the Hitwise notes, it shows both spending + over/ under use, with 100 being the middle line of representation. Statistically according to hitwise those less well off are more likely to use Yahoo and vice-versa, better off are using Google. Note the double axis though: that use isn’t exclusive to one service or another, theres just a trend either way.

    As for this being discriminatory, WTF? I’m just reporting on release data, I didn’t create the conclusion. The only ascertion I make is that it may go some way into explaining the yield differences between Yahoo and Google users, and that’s a well established fact. Google gets more money out of its users, full stop.

    Andrew #50
    could well be age, although I’m not sure blue collar would necessarily denote age. Hitwise also suggested an age difference the same day, although that wasn’t really news for me (Yahoo Messenger is the market leader, and young people use messenging more), the demographic data was more interesting.

    Dvon #51
    “Do you have evidence that online purchasing habits are a true indication of class?” No, and I’m not making any ascertions, only reporting what Hitwise has, although logically (and statistically) those better off have more money and spend more. Class has nothing to do with it. Indeed, class is an English concept that sadly you Americans have in part taken on. Come to Australia where we a nearly totally without class discrimination.

  76. Duncan Riley

    aaa #15
    why is it rubbish? Its fascinating that there might be a demographic difference between users of both services.

  77. Duncan Riley

    Tarch #66
    Not our figures. So we should ignore it because it might upset people?

  78. Mr. Recycle

    Maybe a MySpace / Yahoo merger DOES make sense.

  79. David

    I think the premise of the article is flawed. Why assume that it’s one or the other and not both? Would you assume that someone would use a screwdriver and not a hammer? Of course not!

    I use Yahoo as a portal because I think that they have well organized and attractively aggregated news stories from multiple sources. I tried using Google as a portal but found it lacking. However, when I do search, I use that little Google search box in my Firefox browser every time, even if I’m looking at the Yahoo portal at the time.

  80. Tarch

    It is not necessarily the data, but the sensationalized and black & white presentation: Yahoo=poor, Google=wealthy. Just seems like you are trying really hard to be noticed.

  81. Matt

    I think everyone who love’s techCrunch (even those that love to hate it but read it like grandma reads the bible still) has threatened Mike to “Stop reading” and even blamed Duncan (myself included) for being reckless… :)

    Of course I have learned the error of my ways and have come to rely on techCrunch for quick raw reporting of all things related to the web industry… you arent subscribed to the wall street journal here folks… there are no promises of editorial process and political correctness. TechCrunch fills a massive need in this industry.. so back off. ;) hehehe

  82. Data-debunker

    I know data. I know how these companies work, how they collect and how the turn them into “insights”.

    Guaranteed - you can slice and trim the data any way you like to come up with something to support a story. Notice that they are comparing google and visitors to search.yahoo.com

    hmmmm. Lets take the entire population of G! and compare it to a subset of Y!.

    I know for a fact that there is massive overlap between the populations of G! and Y!. If you want something interesting, you have to break through that fact. To me, this is a non-story.

  83. Duncan Riley

    Matt
    its raw data so thx. what I cant get is why people are blaming me for Hitwise’s data: folks, I didn’t make it so, I’m simply reporting it, and suggesting that the socio-economic breakdown may in part be related to Yahoo’s poor yields compared to Google (a known fact). You’re shooting the reporter, not the messenger. If you think their data is flawed, so be it, but how exactly am I to blame for it? Or is it simply a case of some with class based obsessions venting on me? Get over it folks: I don’t believe in class based societies so your preaching to the wrong person. I do though find breakdowns like this interesting from a marketing/ demographic perspective, but only in terms of understanding the user base, not in some sort of class revolution.

  84. dave

    I want to root for Yahoo! but then I think about it and I realize I’d like Google to win because then no people will be getting any side deals on their advertising because they bothered to call in and strike a deal and complain about the price (run on, read it again.). I like the auction bid for this product. I’ve always lovedit. Auctioning off internet space??? that sounds so insane but its the best and over time it will create the best non invasive targeted maarkett that people are glad has found them. I’d love to naturally be marketed to? I think there’s a lot of people that kan find People, more than their are now. of Course. and they are all ganna ebrace this and its going to blow your mind and you may end up happy actually happy. you see??

  85. antje wilsch

    I had a glass of wine with dinner so maybe that’s why but this it the most interesting comment thread I’ve seen in a while…. @78, that’s what I’ve been saying… Meg’s post is great. So is Srini’s. I’ve been a big yahoo fangirl for years but lately my inbox has more spam and this is upsetting me. Gmail’s interface though, still fug.

  86. Mutimba Mazwi

    This is the most interesting piece I have ever since I discovered TechCrunch! Until you know what Gmail is all about and what other benefits come with it, you will insist Yahoo! is the best.

    And, until you discover Gmail attaches documents quickly and easily, especially if you are using broadband, you will always stick with Yahoo!

    But, again, if you like what you see in the TechCrunch ‘follow me’ panel, you will need a Yahoo! account to be able to use MyBlogLog.

    Again, without a Gmail account to use for blogging, you have nowhere to take you HTML/Java or whatever and paste it.

    The story grows longer depending on what one appreciates and does not.

    I cannot consider myself rich by African standards, but have 2 Yahoo! accounts and 2 Gmail accounts.

    So much to worry about for techies!!

    Mutimba

  87. Nick

    Oh, com on people. We all know why Techcrunch always writes this kind of Google-is-so-much-better-then-Yahoo-posts — just so Arrington eventually get to ride that Google Jet … so let’s bear with him now. Ok?

  88. Chuck L Heppner

    “Selfishness always aims at creating around it an absolute uniformity of type. Unselfishness recognizes infinite variety of type as a delightful thing, accepts it, acquieces in it, enjoys it.” - Oscar Wilde

    Thats it in a nut shell.
    LMAO @ the gaggle th+@ promotes Google over Yahoo. Lame-duck luck?

    I’m really impressed w/ the level of discourse on this, message bd., that is supposedly frequented predominantly by people like me, the great unwashed masses. (I shower everyday however) Although the subject itself was meant to divide, using fabricated imperatives, & skethcy evidence @ best, it failed miserably.

    “Do you Yahoo,?” was, & will be one of the all-time teevee & radio ads that rival the Head-On commercial for being truly obnoxious. These ads seem to run ad nauseum, ad infinitum, & redundant in their time span, but years later we remember them as if they were the Crest toothpaste ads of our callow youth.

    But the very kernel of the article’s subject is really classism as the core objective. So the progenitor of the article had division of the citizenry as his main objective. IMO the author is a member of the G.O.P. keyboard commando squad - Chickenhawk Div., but I don’t know him from Adam, so I may be incorrect in that assumption.

    At any rate, pResident Bu$h has decimated, & eviscerated this once great nation & it’s economy w/ his style of compassionate conservatism, & his brand of Faith Based, supply-side, kinder-gentler, borrow & spend, smoke & mirrors, trickle-down, privatized, voodoo, economics. His 180 degree-about face, from the priority that the Clinton
    team had placed on terrorism was another reason that he was caught w/ his pants down while reading My Pet Goat on 9.11. ( if Bu$h gets credit for preventing another attack on the “HOMELAND,” then he should accept blame for 9.11) But it was his foreign policy & Unitary Executive power grab that was the kicker which put his poll numbers in the tank, & destroyed any chance of the G.O.P. regaining the W.H., or control of the Congress.
    Hence, any way to divide the country is the coin of the G.O.P. realm, because it’s a given that the DemocratIC Party will regain power.

    The citizenry who are aware of the ties of this malAdministration to the P.N.A.C. - PAX AMERICANA plan for hegemony over the Middle East, have been the driving force to unseat this corrupt, crony, corporatist/Fascist regime.

    Chaos demands to be recognized and experienced before letting itself be converted into a new order.” - Hermann Hesse

    Elaine Chao-$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ ???
    No nepotism here, McConnell,

  89. Chuck L Heppner

    Figures lie & liars figure.

    Comfort the afflicted & afflict the comfortable.

  90. Schanie

    I use google adwords and yahoo search marketing for promoting my web sites. I get mixed resuls and still unable to figure out which one is better for search engine promotions.

  91. /pd

    “what I cant get is why people are blaming me for Hitwise’s data: folks, I didn’t make it so, I’m simply reporting it,”

    Is that so ??

    If you look carefully it is not HITWISE data that the your point to. It is an opinion of hitwise that is based offline data collected by Experian). [where is there no link to review the actual data report, if it exists !!]

    Now, IMHO any reporter /responsible blogger would have verified that data know better Duncan !!

  92. stray

    Hypothesis needs verification.

  93. poor boy

    I’m poor and use Yahoo because when you search “entitlement” I get more relevant results than in Google.

  94. syzito

    What a dumb-assed study.Junk science at its best.

  95. Rushabh Choksi

    i personally feel that it is more of “techies” vs “non techies” besides that at times yahoo search does provide some relevant and useful results than google.

  96. iguide

    best new blog
    http://www.i-guide.ro/blog/Ro/en/

  97. Adam Hevenor

    Interesting. Yahoo has done some more broad reaching advertising compared to Google (do they advertise?).

    Anyways, I use both. Yahoo for Flickr and Pipes. Google for Search, Maps, and Google Docs/Spreadsheets.

  98. New Fast Browser

    Statistics gone wild.

    http://www.jhatak.com/Buckler/BucklerHomePage.htm

  99. Kredyty

    I always use Google.

  100. micfo.com

    I think rather than socio-economic difference it is more likely due to gender differences.

  101. iPhone man

    Is this like Google is like Obama, Yahoo like Hillary?

  102. Vicky

    What a ridicules, un-meaningful and irrelevant study this is? I think this is just to create a ripple effect on search engines! Just for the ratings and robots!

  103. TommyP

    Y! sucks post 4. by Jigar Shah couldnt be further from the truth

  104. Tilion

    hell, I use metacrawler… it uses both :D

  105. benzldy48

    Wrong, I’m a techie with six figure salary and I love Yahoo! I’ve used Yahoo from the beginning and just seem to find more flexibility and better results than Google…it’s what I’m used too. I’ve tried Google a few times but I always go back to Yahoo. Just another useless study or survey….like polls….LOL

  106. Matt

    @#91 i think he means hitwise plotted the graph, released the report… he’s just reporting on the graph hitwise released… but i could be wrong.

    so what, do you want the “blogger-brownie-button for digging up the most irrelevant piece of information” award? if so, here you go. enjoy. if not, thank duncan for pointing you in the direction of the people who released the study so you can commence to trolling them. :) just a thought…

    i was under the impression the discussion here was being encouraged more along the lines of “could any of this factor in to the ever expanding revenue gap between yahoo and google, and if so, to what degree?” …. oh well…. hehehe, another one bites the dust, as they say.

    *sarcasm* you know duncan, i guess we just want you to write the same headline everyday, “Google to return search results today.” … how dare you expect us to “think” about things… where’s Michael to give us our opinion when we need it? */sarcasm*

  107. Matt

    p.s. i’m poor (compared to #105) and i like google. last time i checked google = free, yahoo = expensive (as far as supplementary services go) … so i did have to double check the graph when i first saw it…

  108. david windham

    way to draw a line in the sand.. that’ funny.. :)

  109. gamermk

    Money Spent Online does not = Wealth.

    The headline should have read, “People who use Google Spend more Money online than People who use Yahoo”.

    Interesting findings though nonetheless.

  110. T-Shirt Talk

    Glad to see this type of info/discussion getting out there even if its not super detailed. Understanding demographics with SEM is important.