February 10, 2008

Microsoft Upgrades Office Live Small Business

Duncan Riley

15 comments »

Microsoft has announced a range of upgrades for its oddly named Office Live Small Business service (odd because it doesn’t offer an online office suite).

The original Office Live was launched in February 2006 as a easy to use business focused hosting package that competes directly with Yahoo’s small business hosting service.

The new features include:

  • “Store Manager,” a hosted e-commerce service that enables users to sell products from their websites or on eBay ($39.95 per month)
  • Custom domain name and business e-mail is available to all customers for free for one year, with up to 100 email account each with 5 GB.
  • “Advanced Web design capabilities,” allows users to edit more of their sites inline
  • Support for Firefox 2.0 ed note: Microsoft calls this a feature :-)
  • Synchronization with Microsoft Office Outlook
  • E-mail Marketing module with up to 200 e-mails per month free during beta testing
  • Business applications are now included free to all customers (but still no office suite)

Other features include gadgets and improved adCenter integration.

When Michael first covered the service he wrote the following:

For a small company needing an informational website, it will be great. Given that the domain name, website building, hosting and email will all be free, this will be very attractive to small business.

It still holds true today, it’s a solid hosting package, and the free options are appealing. Although there is no shortage of hosting options in the market, these sorts of packages appeal to the less computer literate and the main competition here is Yahoo. Yahoo’s small business offering recently announced unlimited hosting, but packages start at $11.95, which is precisely $11.95 more expensive than Microsoft’s base level package. Couple that with the strong cross branding/ marketing with Microsoft Office and this is one space Microsoft will grow marketshare in, and likely at Yahoo’s expense.

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  1. YDRIVE

    Reasonably priced.

  2. Search◆ Engines Web

    ///Store Manager,” a hosted e-commerce service that enables users to sell products from their websites or on eBay ($39.95 per month)
    This is not a very competitive price.

  3. Brett

    Ah, so this is why the MS tech evangelists don’t return our emails… =)

    Sounds like they’ve gotten a nice chunk of inspiration from our product, GoodBusiness.

    Well, we’re glad GoodBarry could inspire the good folks at Redmond! =D

  4. Techcrunch got beat by CNET

    If you guys were so good getting first report. Well, beat his guy.
    February 10, 2008 9:00 PM PST. Ina Fried

    http://www.techcrunch.com/2006.....into-beta/
    Michael first covered the service …. In your dream duncan.
    We’ve got Google already.

  5. Rindy

    Is it free?

    ——————–
    http://www.noteflag.com — A simple web bookmarking

  6. Riaz

    Brett: GoodBusiness is $40 a month?!

    Microsoft doesnt have much choice here but play catch up - Google Apps offers a similar service for free.

    The key problem with the free services in both is how limited the website design capabilities are..

  7. Brett

    Riaz: Yes, GoodBusiness is indeed $39 a month - which is around the same price that MS is offering for their “Store Manager”. Their free hosting product is similar to google pages, which, you are right, is pretty limited in terms of design capabilities.

    Given that GoodBusiness includes eCommerce capabilities, 10,000 email newsletters per month, a powerful CMS that web designers and users love, and an integrated, central customer database/basic CRM, we think that $39 is a great price for a lot of value =)

  8. Darren Stuart

    I actually think its poor branding to use office but not offer any office funcationality.

    MS Small Business Hosting would have been better and to the point.

  9. rubu

    http://waterpollutionsolution.info/Sounds like they’ve gotten a nice chunk of inspiration from our product, GoodBusiness.

  10. CanCar

    Yahoo’s small business offering recently announced unlimited hosting. And the price is not good.

  11. David

    How about against Intuit/Homestead?

  12. randy

    “Office Live”? Is that ‘live’ like, “i want to live in Atlanta”? Or the other way, like Larry King Live?

  13. Andrew

    The problem with this entire offering is that Microsoft has done virtually the same thing before — with their bCentral offering (ecommerce, email marketing, hosting) . Seriously - Synchronization with Microsoft Office Outlook - duh! you mean POP3 and SMTP?

    And they bailed on bCentral, leaving thousands of customers without a hosting/ecommerce plan ( I was one of them).

    I can’t recommend using MS for hosting because you can’t guarantee they will continue to honor that plan in the future.

  14. Mohammad

    It’ll be good if it is fee for life!! see my test web page http://kstel.web.officelive.com