Comments on: Bummer – No More Free Phones From Sprint http://www.techcrunch.com/2008/01/16/bummer-no-more-free-phones-from-sprint/ Startup and Technology News Thu, 26 Nov 2009 21:02:38 -0800 hourly 1 By: Tamara Lawson http://www.techcrunch.com/2008/01/16/bummer-no-more-free-phones-from-sprint/comment-page-1/#comment-2950529 Tamara Lawson Wed, 26 Aug 2009 23:35:27 +0000 http://www.techcrunch.com/2008/01/16/bummer-no-more-free-phones-from-sprint/#comment-2950529 well my mom has been with sprint for maybe about 5 years and all they have are crappy phone and we cant afford a nice looking phone. i always wanted a phone that was touch screen. the 3 phones im interested in are samsung exclaim, the touch diamond, and the HTC touch PRO. but we cant afford it. =( it would be nice to get a free phone like that. well my mom has been with sprint for maybe about 5 years and all they have are crappy phone and we cant afford a nice looking phone. i always wanted a phone that was touch screen. the 3 phones im interested in are samsung exclaim, the touch diamond, and the HTC touch PRO. but we cant afford it. =( it would be nice to get a free phone like that.

]]> By: clubroom http://www.techcrunch.com/2008/01/16/bummer-no-more-free-phones-from-sprint/comment-page-1/#comment-1970328 clubroom Mon, 04 Feb 2008 10:45:07 +0000 http://www.techcrunch.com/2008/01/16/bummer-no-more-free-phones-from-sprint/#comment-1970328 right on totada - man ... you got sprint nailed ... customer service sucks and customer appreciation is worse than that. I put them on my no call list too ... I was even threatened by customer service representative about being charged $200.00 for cancelling my contract ... who told me the cheapest phone I could get from Sprint would cost me $169.00 because I am not eligible for my next discount until Sept. SPRINT SUCKS !!!! I hope they read this. right on totada – man … you got sprint nailed … customer service sucks and customer appreciation is worse than that. I put them on my no call list too … I was even threatened by customer service representative about being charged $200.00 for cancelling my contract … who told me the cheapest phone I could get from Sprint would cost me $169.00 because I am not eligible for my next discount until Sept. SPRINT SUCKS !!!! I hope they read this.

]]> By: Tostada-man http://www.techcrunch.com/2008/01/16/bummer-no-more-free-phones-from-sprint/comment-page-1/#comment-1926552 Tostada-man Thu, 17 Jan 2008 17:00:16 +0000 http://www.techcrunch.com/2008/01/16/bummer-no-more-free-phones-from-sprint/#comment-1926552 Free phones? You, an AT&T user, were getting FREE Sprint phones every 6 months????? OK, that's it!!! I am going to Verizon, or AT&T and I'm canceling my two phone lines (plus a data line) with Sprint. Do you know how difficult it is to get an upgrade from this ugly company? I am hooked to the Palm Treo, and I've been a customer for OVER 10 years. 10 YEARS!!!. And I always have to beg for a discount when I'm upgrading my phone (Not to mention when my dear wife want to get a new phone that's thin so it will fit in her back pocket). Then you call customer service (because the Sprint Stores are as useless as suede underwear), the person has a phone in the lobby of the building, because you can hardly hear them, then they say:" I'm sorry, but your 10 years with us and the fact you are never late with your bills, and that you pay an average os $250 a month only allows me to offer you a $50 rebate that you have to mail in. If we feel in the mood for sex with a pallet of Travertine tiles, then we might honor that rebate" And your telling me now that the easiest way to get new and free Sprint phones every 6 months was to be an AT&T customer????? WTF!!!! Free phones? You, an AT&T user, were getting FREE Sprint phones every 6 months?????

OK, that’s it!!!

I am going to Verizon, or AT&T and I’m canceling my two phone lines (plus a data line) with Sprint.

Do you know how difficult it is to get an upgrade from this ugly company? I am hooked to the Palm Treo, and I’ve been a customer for OVER 10 years. 10 YEARS!!!. And I always have to beg for a discount when I’m upgrading my phone (Not to mention when my dear wife want to get a new phone that’s thin so it will fit in her back pocket).

Then you call customer service (because the Sprint Stores are as useless as suede underwear), the person has a phone in the lobby of the building, because you can hardly hear them, then they say:” I’m sorry, but your 10 years with us and the fact you are never late with your bills, and that you pay an average os $250 a month only allows me to offer you a $50 rebate that you have to mail in. If we feel in the mood for sex with a pallet of Travertine tiles, then we might honor that rebate”

And your telling me now that the easiest way to get new and free Sprint phones every 6 months was to be an AT&T customer?????

WTF!!!!

]]> By: Steve Cornelius http://www.techcrunch.com/2008/01/16/bummer-no-more-free-phones-from-sprint/comment-page-1/#comment-1926324 Steve Cornelius Thu, 17 Jan 2008 14:41:37 +0000 http://www.techcrunch.com/2008/01/16/bummer-no-more-free-phones-from-sprint/#comment-1926324 I participated in two phases of the Ambassador program. (I believe there were three in total.) During the first phases, I provided active feedback to Sprint as they seemed more interested in my feedback the first time around. For this most recent phase, I received a few e-mail messages, but mainly announcing new features or programs. They did finally send out a survey which I completed. What is everyone going to do with their phones? I sold mine on eBay last time as Sprint charged "only" a $35 activation fee. I don't know if selling the phone is an option this time around. I participated in two phases of the Ambassador program. (I believe there were three in total.) During the first phases, I provided active feedback to Sprint as they seemed more interested in my feedback the first time around. For this most recent phase, I received a few e-mail messages, but mainly announcing new features or programs. They did finally send out a survey which I completed.

What is everyone going to do with their phones? I sold mine on eBay last time as Sprint charged “only” a $35 activation fee. I don’t know if selling the phone is an option this time around.

]]> By: David Mackey http://www.techcrunch.com/2008/01/16/bummer-no-more-free-phones-from-sprint/comment-page-1/#comment-1925209 David Mackey Thu, 17 Jan 2008 03:38:19 +0000 http://www.techcrunch.com/2008/01/16/bummer-no-more-free-phones-from-sprint/#comment-1925209 Good move for Sprint. They can invest the funds used to support this program into expanding their coverage and other basic features. Good move for Sprint. They can invest the funds used to support this program into expanding their coverage and other basic features.

]]> By: Kamande Kamau http://www.techcrunch.com/2008/01/16/bummer-no-more-free-phones-from-sprint/comment-page-1/#comment-1924881 Kamande Kamau Thu, 17 Jan 2008 00:17:36 +0000 http://www.techcrunch.com/2008/01/16/bummer-no-more-free-phones-from-sprint/#comment-1924881 Spotty service is an understatement--They are still Sprint PCS= Poor Customer Service Spotty service is an understatement–They are still Sprint PCS= Poor
Customer Service

]]> By: xxdesmus http://www.techcrunch.com/2008/01/16/bummer-no-more-free-phones-from-sprint/comment-page-1/#comment-1924872 xxdesmus Thu, 17 Jan 2008 00:13:28 +0000 http://www.techcrunch.com/2008/01/16/bummer-no-more-free-phones-from-sprint/#comment-1924872 Have any nice phones that might work on Verizon? They share the same type of network, right? Have any nice phones that might work on Verizon? They share the same type of network, right?

]]> By: Jeff Kowalski http://www.techcrunch.com/2008/01/16/bummer-no-more-free-phones-from-sprint/comment-page-1/#comment-1924789 Jeff Kowalski Wed, 16 Jan 2008 23:12:49 +0000 http://www.techcrunch.com/2008/01/16/bummer-no-more-free-phones-from-sprint/#comment-1924789 I really liked the program and made sure to take advantage of it while it lasted. I did manage to use the phone to win a PS3 on play2text and some cool prizes on solow.com. I really liked the program and made sure to take advantage of it while it lasted. I did manage to use the phone to win a PS3 on play2text and some cool prizes on solow.com.

]]> By: Jeremy Toeman http://www.techcrunch.com/2008/01/16/bummer-no-more-free-phones-from-sprint/comment-page-1/#comment-1924727 Jeremy Toeman Wed, 16 Jan 2008 22:38:10 +0000 http://www.techcrunch.com/2008/01/16/bummer-no-more-free-phones-from-sprint/#comment-1924727 Yeah, I was in this for a while too. My feeling was they didn't really support the program well, other than shipping phones around. Not much direct, individualized attention, not much engagement, not much asking for feedback. I ended up not even using the phones I was sent, and I don't think I ever really talked about it with anyone. It's a shame that they are choosing to discontinue the program instead of trying to improve it... Yeah, I was in this for a while too. My feeling was they didn’t really support the program well, other than shipping phones around. Not much direct, individualized attention, not much engagement, not much asking for feedback. I ended up not even using the phones I was sent, and I don’t think I ever really talked about it with anyone.

It’s a shame that they are choosing to discontinue the program instead of trying to improve it…

]]> By: DJ http://www.techcrunch.com/2008/01/16/bummer-no-more-free-phones-from-sprint/comment-page-1/#comment-1924656 DJ Wed, 16 Jan 2008 22:06:34 +0000 http://www.techcrunch.com/2008/01/16/bummer-no-more-free-phones-from-sprint/#comment-1924656 I think Sprint have made a mistake. User feedback from the field is always useful for any product. I think Sprint have made a mistake. User feedback from the field is always useful for any product.

]]> By: yibrushn http://www.techcrunch.com/2008/01/16/bummer-no-more-free-phones-from-sprint/comment-page-1/#comment-1924461 yibrushn Wed, 16 Jan 2008 20:40:32 +0000 http://www.techcrunch.com/2008/01/16/bummer-no-more-free-phones-from-sprint/#comment-1924461 I'd like a cool sprint phone too please :) reception in the LA area is great! :) I’d like a cool sprint phone too please :) reception in the LA area is great! :)

]]> By: Eric http://www.techcrunch.com/2008/01/16/bummer-no-more-free-phones-from-sprint/comment-page-1/#comment-1924459 Eric Wed, 16 Jan 2008 20:38:46 +0000 http://www.techcrunch.com/2008/01/16/bummer-no-more-free-phones-from-sprint/#comment-1924459 I was also on the list for the Sprint Ambassador program and found it useful to try out all the new services they were launching. While it was hit and miss, being able to try out a service without worrying about the associated fees that one might rack up really allowed me to see what worked and what didn't. I was also on the list for the Sprint Ambassador program and found it useful to try out all the new services they were launching. While it was hit and miss, being able to try out a service without worrying about the associated fees that one might rack up really allowed me to see what worked and what didn’t.

]]> By: Big Dave http://www.techcrunch.com/2008/01/16/bummer-no-more-free-phones-from-sprint/comment-page-1/#comment-1924450 Big Dave Wed, 16 Jan 2008 20:33:41 +0000 http://www.techcrunch.com/2008/01/16/bummer-no-more-free-phones-from-sprint/#comment-1924450 Do you have any cool sprint phones you'd like to give me? =) Please? Do you have any cool sprint phones you’d like to give me? =) Please?

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