January 15, 2008

TicketMaster Buys Online Scalper TicketsNow For $265 Million

Erick Schonfeld

22 comments »

ticketsnow-logo.pngJust in time for the Super Bowl and ahead of IAC’s breakup, Ticketmaster has struck a deal to acquire online ticket scalper TicketsNow for $265 million. This follows eBay’s acquisition of StubHub for $310 million last year. TicketsNow is the second-largest online ticket scalper after StubHub, having sold $200 million worth of tickets in 2006. Sources tell us Ticketmaster first looked at RazorGator for about the same price, but that deal fell through during due diligence. Once they took a look at the books, they passed. The $265 million paid for TicketsNow, we are told by another knowledgeable industry source, is 35 times EBITDA and about 5X revenues (of $60 million).

ticketmaster-logo.pngMany of the tickets that scalpers, er, brokers, sell on these secondary marketplaces are initially purchased from the Ticketmasters of the world. So the markup is a missed opportunity for Ticketmaster, whose own TicketExchange has shown lackluster performance.

The TicketsNow deal shows how hot the secondary event ticket market is becoming, and Ticketmaster’s entry will likely help legitimize the sector (see our previous coverage on some of the problems with the industry).

The WSJ, which broke the story, reports (subscription required):


Ticketmaster President and Chief Executive Sean Moriarty said the company plans to share revenue from its new division with clients that own venues or promote events, although he said details on how the money would be distributed aren’t final. He said the move highlights a shift in the way ticket resellers are perceived, both by the public and by concert-industry participants. Where resellers once were viewed as shady scalpers, now, thanks largely to the Internet, they are becoming more respectable.

“Clients who five years ago were not willing to allow a ticket to be resold now want a piece of it,” Mr. Moriarty said. The size of the secondary ticket market is hard to judge, but estimates range from $2.5 billion to $5 billion a year in the U.S.

That’s a nice growth market for a business that is about to be spun off as its own stock.

According to comScore, TicketsNow had 1.5 million unique visitors in December, about the same it did a year ago, while StubHub attracted 3.4 million and has been growing nicely under eBay’s wing (although it took a major hit in November).

ticketsnow-chart.png

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Comments

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  1. MP3Nation

    One heck of a costly ticket it turned out to be!!

    http://gameimpacto.blogspot.com

  2. Martin Scott

    Ticketmaster is the SCALPER of all scalpers. Those crooks lock in exclusive contracts with venues then jack up the prices on all of us.

    Ticketmaster may have won this round, but their days are numbered. The free market always wins.

  3. John McGarvey

    Disregarding the fact that sites like TicketsNow are very questionable, ethically, isn’t there some sort of conflict of interest here? Why should Ticketmaster bother shifting tickets at face value if they could get away with flogging them through TicketsNow at a higher markup instead?

  4. War-N

    This is just plain disturbing. So, TicketMaster will grab a block of tickets from each event, shift them over to TicketsNow and charge even more. Yeah, that’s ethical!

    I wonder how long it’ll be before the event ticket business becomes the victim of a consumer uprising as the music and movie industries have.

  5. B

    Ticketsnow does not own or sell any tickets that they buy initially. They only buy them from other “scalpers” after they’ve sold them.

  6. TicketGuy

    If Ticketmaster is even suspected of selling its primary inventory directly through Ticketsnow consumers will boycott both of them in a heartbeat. Nobody likes Ticketmaster and its surprising TicketsNow is tarnishing their image by joining forces with Ticketmaster. In the end there are plenty of other options for consumers to use, check out http://www.tickex.com they can tell about ticketing companies most people have never heard of.

  7. sir jorge

    this is bad for those of us trying to get in on the scalping game.

  8. Curious

    I wonder why they passed on RazorGator? What did they find in due diligence that caused them to pass?

  9. Ticket Fan

    People, we need to stop these monopolist practices, it’s just another example of how the rich are getting richer, keeping the average fan from going to an event. The fees are ridiculous, and we need to stop paying them, befroe they keep raising them. Now’s the time for fans to unite and refuse to pay the fees.

    Sites like freeticketexchange.com and craigslist.org are good places to sell and buy tickets. I’ve seen FreeTicketExchange and it looks like a real honest attempt to create a fan controlled market place and allow the fans to control the ticket market, not these Ticket monsters. The scam practices of not knowing who you are buying from needs to stop. Now.

  10. F

    Razor Gator is most unorganized company in the industry. They can’t pay anyone on time. They agree to pay on the same schedule as StubHub yet never do. Companies that don’t pay on time generally don’t have money to pay. TicketsNow and StubHub always pay on time.

  11. ML

    TicketsNow does not actually own inventory. Ticket brokers upload their ticket inventory into TN’s database, and those tickets are marketed on TicketsNow and through their distribution channels. Stubhub operates in pretty much the same way.

    Ticketmaster could theoretically hold back more presale tickets and turn around and post them on TicketsNow to generate significanly higher profits. That would be suprer shady, but the ticket industry in general is quite shady.

    With TN joining TM, you might get a case of the tail wagging the dog, with the TN group pushing for the scenairo described above, to boost their own revenue, bonuses, etc.

  12. terry cortez

    The fan will never be able to buy a good ticket at face value.I have bought from http://www.primeseattickets.com in the past with good results.

  13. John

    Checkout the website http://www.yoonew.com, its really cool.

  14. John

    Checkout the website http://www.yoonew.com its really cool.

  15. Anonymous

    During the Ticketsummit in Las Vegas this past summer, representatives from an anonymous company & AEG were present for a meeting which was held in closed quarters upon which a business plan was introduced by the anonymous company to AEG’s representatives who were also there on behalf of ticketmaster.

    The business plan itself included rolling up 6 major brokers across North America and Europe. The start up of a marketplace by creating a ticketboard in Europe and aligning all the individual brokers across Europe.

    Also discussed was the purchase of ticketsnow and how much it would cost to do so. The company value as discussed was quoted at $200 million.

    This could not be sold to ticketmaster because they already own the ticketexchange. We said the ticketexchange was going nowhere and were proven right by recent developments.

    This information was obviously passed onto ticketmaster by the AEG representatives. Incase you did not know, AEG recently agreed to sell thier tickets through the ticketmaster exchange, to avoid fans complaining about high ticket prices and corner the secondary market.

    The anonymous company’s representative encouraged not to purchase ticketsnow and instead to work with the brokers in creating their own board to have full control of their markets, clients, interests and industry and sell it as a publicly traded company.

    The rep who was in the meeting on behalf of AEG and Ticketmaster “unofficial rep” agreed to other meetings for further discussions to follow up on the proposed business plan which never materialized.

    This move by ticketmaster is to keep the brokers fractured and to buy time until digital ticketing technology which is presently being tested in Australia is implemented into their ticketing solutions. Also to solidify their monopoly.

    I suggest any broker who has issues with the happenings which have occurred and has interest in the future of their business should contact the regulatory commission and submit any reasons why the purchase of tickets by ticketmaster should not happen.

  16. Robin Majumdar

    January was a horrible start to 2008 for me for various reasons - so I was not really doing my tech news monitoring like I usually do, and missed this very interesting news here on TC.

    I personally am a big fan of live performance events; sports, music, theatre, etc. I also oversee strategic web monetization systems for many client sites - this includes using TN, TM, SH, RG and many other ticket “broker” sites as revenue streams through their affiliate programs.

    I’ll be the first to agree, on a personal level, that this is terrible news for the “average” consumer, but the sad reality is that this is an industry where the value proposition is directly linked to the maximum amount that the richest segment of the client base is willing to pay.

    So if the very rich are willing to pay $250K/year for season tickets to X arena, well, the aftermarket will adjust their pricing accordingly.

    It’s just sad that these “little” deals are not subject to more scrutiny by anti-trust agencies in the various government levels.

    Robin

  17. Bobby Carp

    I’m not sure having TicketMaster being apart of the growing secondary market selling tickets above face value is really bringing any more legitimacy to this space. In the end the consumer is still paying inflated prices. It just means the fans in the end are going to need to go to yet another ticket site to see who has the best priced tickets. The price comparison tickets sites like Tickex are the best place to go for the consumer to feel like they aren’t getting ripped off.

    The big worry for me what if ticketmaster starts selling its primary inventory in large blocks on ticketsnow for double the price of face value? Then no one gets a fair chance. There are tons of other sites out there to choose from, so you can avoid using both ticketmaster and ticketsnow if you like. Tickex, http://www.tickex.com is a lot of help finding these other sites…….

  18. Catherine

    all i want to do is see my favorite band, in person. but thanks to the oh-so-wonderful scalpers, i cant do that.

    concerts are a wonderful expeiriences filled with the music you love. but all people care about is money and itss ruining the world

    i hate ticketmaster more than i can even explain