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	<title>Comments on: ChaCha Launches Mobile Interface. They Still Suck.</title>
	<atom:link href="http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/</link>
	<description>Startup and Technology News</description>
	<pubDate>Sun, 06 Jul 2008 04:48:20 +0000</pubDate>
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		<title>By: Hey ChaCha, I Don&#8217;t Like SMS Spam</title>
		<link>http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-2302949</link>
		<dc:creator>Hey ChaCha, I Don&#8217;t Like SMS Spam</dc:creator>
		<pubDate>Sat, 17 May 2008 07:49:27 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-2302949</guid>
		<description>[...] days ago ChaCha, a controversial search engine that uses humans to answer search queries, rolled out a mobile version of the service. Ask it anything via text message, and they&#8217;ll send you an answer in a few [...]</description>
		<content:encoded><![CDATA[<p>[...] days ago ChaCha, a controversial search engine that uses humans to answer search queries, rolled out a mobile version of the service. Ask it anything via text message, and they&#8217;ll send you an answer in a few [...]</p>
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		<title>By: ChaCha SMS - is this our dance? at infodoodads</title>
		<link>http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1935534</link>
		<dc:creator>ChaCha SMS - is this our dance? at infodoodads</dc:creator>
		<pubDate>Wed, 23 Jan 2008 06:42:27 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1935534</guid>
		<description>[...] thread, so context can be continued from one question to the next. On the other hand, a couple of TechCrunch reviews are less favorable, pointing out issues of scalability, ChaChaSpam, and the costs of text [...]</description>
		<content:encoded><![CDATA[<p>[...] thread, so context can be continued from one question to the next. On the other hand, a couple of TechCrunch reviews are less favorable, pointing out issues of scalability, ChaChaSpam, and the costs of text [...]</p>
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	<item>
		<title>By: Jake</title>
		<link>http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1915650</link>
		<dc:creator>Jake</dc:creator>
		<pubDate>Fri, 11 Jan 2008 20:13:24 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1915650</guid>
		<description>ChaCha is indeed sticking a human between you and Google.  I don't see anything wrong with that.  If I need to know the forecast while not on a computer, ChaCha is the best resource to go to.  Not everyone uses the painful mobile browsers.  
How about this for an example?

"I'm driving from Chicago to Indianapolis, about 30 miles north of West Lafayette.  When is the rain going to stop?"
5 mins later:
" You are currently on the edge of the rainstorm, keep going and you should be out of it in 10 or 15 miles."  They were off by 5 miles.

Of course, I pulled over and texted that.</description>
		<content:encoded><![CDATA[<p>ChaCha is indeed sticking a human between you and Google.  I don&#8217;t see anything wrong with that.  If I need to know the forecast while not on a computer, ChaCha is the best resource to go to.  Not everyone uses the painful mobile browsers.<br />
How about this for an example?</p>
<p>&#8220;I&#8217;m driving from Chicago to Indianapolis, about 30 miles north of West Lafayette.  When is the rain going to stop?&#8221;<br />
5 mins later:<br />
&#8221; You are currently on the edge of the rainstorm, keep going and you should be out of it in 10 or 15 miles.&#8221;  They were off by 5 miles.</p>
<p>Of course, I pulled over and texted that.</p>
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		<title>By: Michael Arrington</title>
		<link>http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1898621</link>
		<dc:creator>Michael Arrington</dc:creator>
		<pubDate>Fri, 04 Jan 2008 07:00:37 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1898621</guid>
		<description>#33 - haha. added that to the forums. good one.

http://forums.techcrunch.com/forums/thread.jspa?messageID=21834&#21834</description>
		<content:encoded><![CDATA[<p>#33 - haha. added that to the forums. good one.</p>
<p><a href="http://forums.techcrunch.com/forums/thread.jspa?messageID=21834&#21834" rel="nofollow">http://forums.techcrunch.com/f.....834&#21834</a></p>
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		<title>By: SK</title>
		<link>http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1898594</link>
		<dc:creator>SK</dc:creator>
		<pubDate>Fri, 04 Jan 2008 06:23:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1898594</guid>
		<description>Arrington thrives on negative criticism, which is fun to write and to read. But the bitter truth he must face is that, in the grand scheme of things, the average piece of junk (Chacha?) is probably more meaningful than his criticism designating it so.

-adapted from Anton Ego, Ratatouille</description>
		<content:encoded><![CDATA[<p>Arrington thrives on negative criticism, which is fun to write and to read. But the bitter truth he must face is that, in the grand scheme of things, the average piece of junk (Chacha?) is probably more meaningful than his criticism designating it so.</p>
<p>-adapted from Anton Ego, Ratatouille</p>
]]></content:encoded>
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		<title>By: David Kahn</title>
		<link>http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1898408</link>
		<dc:creator>David Kahn</dc:creator>
		<pubDate>Fri, 04 Jan 2008 03:48:48 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1898408</guid>
		<description>Question
i am cold where is the nearest clothing shop

Answer
I am sorry your cold. Since don't know where I can suggest look in the windows around you do any have clothing displays? 

It would be nice if they had a tracking system. Google has that. You don't even have to have a gps to see where you  are with Google.</description>
		<content:encoded><![CDATA[<p>Question<br />
i am cold where is the nearest clothing shop</p>
<p>Answer<br />
I am sorry your cold. Since don&#8217;t know where I can suggest look in the windows around you do any have clothing displays? </p>
<p>It would be nice if they had a tracking system. Google has that. You don&#8217;t even have to have a gps to see where you  are with Google.</p>
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		<title>By: My 2 cents</title>
		<link>http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1898116</link>
		<dc:creator>My 2 cents</dc:creator>
		<pubDate>Thu, 03 Jan 2008 23:50:15 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1898116</guid>
		<description>Hi Michael,

I think your "article" shows how much time you spent thinking about the service.

First of all, not everybody out there is a nerd who likes or is able to browse for such things as the actual temp in NYC via a mobile browser.

Second of all mobile browsing is still user unfriendly (how about writing something useful like that) and in comparison to text messaging expensive.

Third - there are "developed" countries out there, where text messaging is extremely popular and cheap - see SE-Asia and Europe. The US mobile market is far - and I mean lightyears - behind them in regard of availability, quality of service and acceptance of text messaging.

Fourth, the question for temps in NYC is not dumb or useless. It's a normal question and somebody who has a cellphone has other needs. Cd somebody pls explain to me, why I should give a dime about the fuel needed for a 737 - this is imho a dumb question.

Fifth, making statements like - this is not scalable is just plain wrong. Why should this service be not scalable? Maybe your definition from scalability differs from mine, but the service is of course scalable, if it is profitable is a different question. You should make proper statements.

Last but not least, the answer from Cha Cha given in comment 33 should have been "He is a arrogant person, who makes public statements without reflecting on new ventures..."</description>
		<content:encoded><![CDATA[<p>Hi Michael,</p>
<p>I think your &#8220;article&#8221; shows how much time you spent thinking about the service.</p>
<p>First of all, not everybody out there is a nerd who likes or is able to browse for such things as the actual temp in NYC via a mobile browser.</p>
<p>Second of all mobile browsing is still user unfriendly (how about writing something useful like that) and in comparison to text messaging expensive.</p>
<p>Third - there are &#8220;developed&#8221; countries out there, where text messaging is extremely popular and cheap - see SE-Asia and Europe. The US mobile market is far - and I mean lightyears - behind them in regard of availability, quality of service and acceptance of text messaging.</p>
<p>Fourth, the question for temps in NYC is not dumb or useless. It&#8217;s a normal question and somebody who has a cellphone has other needs. Cd somebody pls explain to me, why I should give a dime about the fuel needed for a 737 - this is imho a dumb question.</p>
<p>Fifth, making statements like - this is not scalable is just plain wrong. Why should this service be not scalable? Maybe your definition from scalability differs from mine, but the service is of course scalable, if it is profitable is a different question. You should make proper statements.</p>
<p>Last but not least, the answer from Cha Cha given in comment 33 should have been &#8220;He is a arrogant person, who makes public statements without reflecting on new ventures&#8230;&#8221;</p>
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		<title>By: Mike Ma</title>
		<link>http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1898025</link>
		<dc:creator>Mike Ma</dc:creator>
		<pubDate>Thu, 03 Jan 2008 22:27:48 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1898025</guid>
		<description>Hi Michael,

The service is great.  Just that it's not scalable doesn't mean that "they still suck"   With micro-payments in the future, there maybe a business model for this service.  I would easily pay up to 99 cents for an instant answer i wouldn't have access to otherwise.   If i were to pay, i would want some kind of service level agreement like response within 15 mins or something like that.   

The title of your blog itself leads one to believe your as "fair and balanced" as the FOX News channel!  =P</description>
		<content:encoded><![CDATA[<p>Hi Michael,</p>
<p>The service is great.  Just that it&#8217;s not scalable doesn&#8217;t mean that &#8220;they still suck&#8221;   With micro-payments in the future, there maybe a business model for this service.  I would easily pay up to 99 cents for an instant answer i wouldn&#8217;t have access to otherwise.   If i were to pay, i would want some kind of service level agreement like response within 15 mins or something like that.   </p>
<p>The title of your blog itself leads one to believe your as &#8220;fair and balanced&#8221; as the FOX News channel!  =P</p>
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		<title>By: stebeballmer</title>
		<link>http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897980</link>
		<dc:creator>stebeballmer</dc:creator>
		<pubDate>Thu, 03 Jan 2008 21:49:11 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897980</guid>
		<description>"they still suck"? Mikey such great journalism.

fakesteveballmer.blogspot.com</description>
		<content:encoded><![CDATA[<p>&#8220;they still suck&#8221;? Mikey such great journalism.</p>
<p>fakesteveballmer.blogspot.com</p>
]]></content:encoded>
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		<title>By: Shanya</title>
		<link>http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897888</link>
		<dc:creator>Shanya</dc:creator>
		<pubDate>Thu, 03 Jan 2008 20:40:39 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897888</guid>
		<description>funny question that I asked Cha Cha ..."Why is Michael Arrington a douche bag"...the response.."I don't know if Michael Arrington is a douche bag or not. He's very negative to new ventures.  http://chacha.com/u/guo2sisw

great response, I love this service!!!</description>
		<content:encoded><![CDATA[<p>funny question that I asked Cha Cha &#8230;&#8221;Why is Michael Arrington a douche bag&#8221;&#8230;the response..&#8221;I don&#8217;t know if Michael Arrington is a douche bag or not. He&#8217;s very negative to new ventures.  <a href="http://chacha.com/u/guo2sisw" rel="nofollow">http://chacha.com/u/guo2sisw</a></p>
<p>great response, I love this service!!!</p>
]]></content:encoded>
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	<item>
		<title>By: skcus notgnirra</title>
		<link>http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897821</link>
		<dc:creator>skcus notgnirra</dc:creator>
		<pubDate>Thu, 03 Jan 2008 19:46:15 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897821</guid>
		<description>Michael,
I can't criticize you for what you said in this post, because the post is not really harsh, but the title is (because it's meant to be).  You guys are good, because 95% of the population don't even know what the f they are reading.

They think you are slamming these guys, but in reality you are promoting them, meanwhile building a 'Bad Ass' image for yourself as well.  You are definitely smart though, and in fact do work hard and have an ability for being sneaky.

Even their PR person (I would assume), who has the second comment here, is still kissing your ass in an indirect way, while promoting their product.

Arrington, you are not as good as you think you are.  Need to work at being even more sneaky if you want to have a shot of conquering the 'Right' people.  Also, I don't understand why you are trying to ruin your blog, by being sneaky.  Keep it real (have you figured out my name yet?)</description>
		<content:encoded><![CDATA[<p>Michael,<br />
I can&#8217;t criticize you for what you said in this post, because the post is not really harsh, but the title is (because it&#8217;s meant to be).  You guys are good, because 95% of the population don&#8217;t even know what the f they are reading.</p>
<p>They think you are slamming these guys, but in reality you are promoting them, meanwhile building a &#8216;Bad Ass&#8217; image for yourself as well.  You are definitely smart though, and in fact do work hard and have an ability for being sneaky.</p>
<p>Even their PR person (I would assume), who has the second comment here, is still kissing your ass in an indirect way, while promoting their product.</p>
<p>Arrington, you are not as good as you think you are.  Need to work at being even more sneaky if you want to have a shot of conquering the &#8216;Right&#8217; people.  Also, I don&#8217;t understand why you are trying to ruin your blog, by being sneaky.  Keep it real (have you figured out my name yet?)</p>
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		<title>By: Ujwal</title>
		<link>http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897584</link>
		<dc:creator>Ujwal</dc:creator>
		<pubDate>Thu, 03 Jan 2008 17:18:24 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897584</guid>
		<description>Every one has an opinion. We are here to read Michael's opinion. 

Funny thing is if the post makes you think, then it has already done its job.

this post delivers !

Ujw
exoticbuddha.com</description>
		<content:encoded><![CDATA[<p>Every one has an opinion. We are here to read Michael&#8217;s opinion. </p>
<p>Funny thing is if the post makes you think, then it has already done its job.</p>
<p>this post delivers !</p>
<p>Ujw<br />
exoticbuddha.com</p>
]]></content:encoded>
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		<title>By: Daniel</title>
		<link>http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897556</link>
		<dc:creator>Daniel</dc:creator>
		<pubDate>Thu, 03 Jan 2008 16:59:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897556</guid>
		<description>Bryan, 

You and Scott have some serious obstacles.  Pls. not another Escient...</description>
		<content:encoded><![CDATA[<p>Bryan, </p>
<p>You and Scott have some serious obstacles.  Pls. not another Escient&#8230;</p>
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		<title>By: David Bain</title>
		<link>http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897515</link>
		<dc:creator>David Bain</dc:creator>
		<pubDate>Thu, 03 Jan 2008 16:28:47 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897515</guid>
		<description>If you are coming to NY, better wear your wool knickers-- its colder than the proverbial witch's nipple here. Can I host you for a hot cup of joe here at the top of the Empire State bldg?</description>
		<content:encoded><![CDATA[<p>If you are coming to NY, better wear your wool knickers&#8211; its colder than the proverbial witch&#8217;s nipple here. Can I host you for a hot cup of joe here at the top of the Empire State bldg?</p>
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		<title>By: bart</title>
		<link>http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897480</link>
		<dc:creator>bart</dc:creator>
		<pubDate>Thu, 03 Jan 2008 16:09:13 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897480</guid>
		<description>This sounds a bit like Powerset to me, in terms of posing your question. Are people gonna take more time to write a really long question and wait a few minutes for a reply? Or you can just use the Google SMS service: http://www.google.com/intl/en_us/mobile/sms/ and to ask just use keywords in your questions to get an immediate reply, try these folks:

1) "NYC sushi 42nd"
2) "NYC Temperature"

They both return pretty good results to me.</description>
		<content:encoded><![CDATA[<p>This sounds a bit like Powerset to me, in terms of posing your question. Are people gonna take more time to write a really long question and wait a few minutes for a reply? Or you can just use the Google SMS service: <a href="http://www.google.com/intl/en_us/mobile/sms/" rel="nofollow">http://www.google.com/intl/en_us/mobile/sms/</a> and to ask just use keywords in your questions to get an immediate reply, try these folks:</p>
<p>1) &#8220;NYC sushi 42nd&#8221;<br />
2) &#8220;NYC Temperature&#8221;</p>
<p>They both return pretty good results to me.</p>
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		<title>By: Bryan</title>
		<link>http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897451</link>
		<dc:creator>Bryan</dc:creator>
		<pubDate>Thu, 03 Jan 2008 15:42:21 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897451</guid>
		<description>The reason it took so long (4 minutes) for a basic Google Answer is because your text message, whether simple or complex, has to follow the same path to get into our system, find an appropriate and available Guide (keep in mind, this just went as a press release today, so we are getting a ton of traffic), have the Guide determine where he/she wants to get the answer (in your case, Google was there easiest/quickest choice), and then send you the answer.

there are a couple of things here.

1. Depending on the service you are using (Sprint, Verizon, etc...) there can be lags/delays when sending text messages or pictures.

2. Your question, again regardless of it's simplicity, could have been in queue. 

The point is, just because the question is about basic temperature doesn't move it to the front of the line to get answered immediately. It doesn't mean that a future enhancement might include an automation feature for basic questions such as yours, but its just not there "today".

If Google can provide a Guide a super quick answer, then so be it. Who cares. The next question a Guide may receive will require them to spend 10 minutes searching some obscure site that isn't even indexed by Google. 

The Guide's goal is to retrieve accurate relevant information using the quickest/easiest resources at their disposal. This could be a search engine, a bookmarked site, heck maybe even an existing opened tab they just read a story from.

Just because ChaCha is a search engine doesn't mean that a Guide using Google's results is wrong. Someone submits a search (from the desktop or mobile) to a Guide so "they" don't have to spend the time finding the answer or they are in a location where searching the internet is not easily accessible.</description>
		<content:encoded><![CDATA[<p>The reason it took so long (4 minutes) for a basic Google Answer is because your text message, whether simple or complex, has to follow the same path to get into our system, find an appropriate and available Guide (keep in mind, this just went as a press release today, so we are getting a ton of traffic), have the Guide determine where he/she wants to get the answer (in your case, Google was there easiest/quickest choice), and then send you the answer.</p>
<p>there are a couple of things here.</p>
<p>1. Depending on the service you are using (Sprint, Verizon, etc&#8230;) there can be lags/delays when sending text messages or pictures.</p>
<p>2. Your question, again regardless of it&#8217;s simplicity, could have been in queue. </p>
<p>The point is, just because the question is about basic temperature doesn&#8217;t move it to the front of the line to get answered immediately. It doesn&#8217;t mean that a future enhancement might include an automation feature for basic questions such as yours, but its just not there &#8220;today&#8221;.</p>
<p>If Google can provide a Guide a super quick answer, then so be it. Who cares. The next question a Guide may receive will require them to spend 10 minutes searching some obscure site that isn&#8217;t even indexed by Google. </p>
<p>The Guide&#8217;s goal is to retrieve accurate relevant information using the quickest/easiest resources at their disposal. This could be a search engine, a bookmarked site, heck maybe even an existing opened tab they just read a story from.</p>
<p>Just because ChaCha is a search engine doesn&#8217;t mean that a Guide using Google&#8217;s results is wrong. Someone submits a search (from the desktop or mobile) to a Guide so &#8220;they&#8221; don&#8217;t have to spend the time finding the answer or they are in a location where searching the internet is not easily accessible.</p>
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		<title>By: Prashant</title>
		<link>http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897432</link>
		<dc:creator>Prashant</dc:creator>
		<pubDate>Thu, 03 Jan 2008 15:22:17 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897432</guid>
		<description>Zook from Ziva Softwares is also offering simillar search functionality  . although its only focused on Indian market but their Tech is same . 

BTW Mike any Plan to start an TC India ??</description>
		<content:encoded><![CDATA[<p>Zook from Ziva Softwares is also offering simillar search functionality  . although its only focused on Indian market but their Tech is same . </p>
<p>BTW Mike any Plan to start an TC India ??</p>
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		<title>By: Jarrod</title>
		<link>http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897373</link>
		<dc:creator>Jarrod</dc:creator>
		<pubDate>Thu, 03 Jan 2008 14:31:12 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897373</guid>
		<description>It's a cool product, but, IMO it would become obsolete as the average person gets better access to mobile browsers that can tell us most of what we would ask chacha</description>
		<content:encoded><![CDATA[<p>It&#8217;s a cool product, but, IMO it would become obsolete as the average person gets better access to mobile browsers that can tell us most of what we would ask chacha</p>
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		<title>By: BlogReader</title>
		<link>http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897365</link>
		<dc:creator>BlogReader</dc:creator>
		<pubDate>Thu, 03 Jan 2008 14:21:48 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897365</guid>
		<description>[ Prashant  :  “What is the temperature in New York city” is a pretty dumb question to ask ChaCha… and I guess that is why their researcher just googled it and gave u the answer… ] 

No, that is exactly the kind of question someone would ask on their mobile device.

[ For eg., if ChaCha can answer a question like “How much fuel does a boeing 737 need to fly from New York to San Francisco?” or “Which is the most popular Ruby on Rails book?” in 4 minutes.. that’s pretty good. ] 

That might be okay for a web user, but a cell phone person isn't going to ask the first one.  I can see them asking the 2nd as they might have just heard about Rails in a conference and want to order a book.

The questions in mobile tend to be very basic 1 or 2 word queries, mainly as it is a pain to type in and also people are on the go when they are using their cell phones.  Also this 4 minute response might be okay for some questions, but for ones like "sushi 10125" or "flights to SFO" the answer has to be nearly instant as the user expects that.</description>
		<content:encoded><![CDATA[<p>[ Prashant  :  “What is the temperature in New York city” is a pretty dumb question to ask ChaCha… and I guess that is why their researcher just googled it and gave u the answer… ] </p>
<p>No, that is exactly the kind of question someone would ask on their mobile device.</p>
<p>[ For eg., if ChaCha can answer a question like “How much fuel does a boeing 737 need to fly from New York to San Francisco?” or “Which is the most popular Ruby on Rails book?” in 4 minutes.. that’s pretty good. ] </p>
<p>That might be okay for a web user, but a cell phone person isn&#8217;t going to ask the first one.  I can see them asking the 2nd as they might have just heard about Rails in a conference and want to order a book.</p>
<p>The questions in mobile tend to be very basic 1 or 2 word queries, mainly as it is a pain to type in and also people are on the go when they are using their cell phones.  Also this 4 minute response might be okay for some questions, but for ones like &#8220;sushi 10125&#8243; or &#8220;flights to SFO&#8221; the answer has to be nearly instant as the user expects that.</p>
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		<title>By: Bob Caswell</title>
		<link>http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897352</link>
		<dc:creator>Bob Caswell</dc:creator>
		<pubDate>Thu, 03 Jan 2008 14:13:37 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897352</guid>
		<description>Hey Mike,

Help me draw the connection between "it isn't scalable" and "they suck." I could be convinced that the two are related, I suppose. But I think it's a little sloppy to equate the two so quickly without a bit more analysis.

Meaning, for me anyway, something that is "useful, definitely" doesn't by default "suck" just because it isn't scalable even if scalability is definitely a big problem.</description>
		<content:encoded><![CDATA[<p>Hey Mike,</p>
<p>Help me draw the connection between &#8220;it isn&#8217;t scalable&#8221; and &#8220;they suck.&#8221; I could be convinced that the two are related, I suppose. But I think it&#8217;s a little sloppy to equate the two so quickly without a bit more analysis.</p>
<p>Meaning, for me anyway, something that is &#8220;useful, definitely&#8221; doesn&#8217;t by default &#8220;suck&#8221; just because it isn&#8217;t scalable even if scalability is definitely a big problem.</p>
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		<title>By: Parul Bindra</title>
		<link>http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897226</link>
		<dc:creator>Parul Bindra</dc:creator>
		<pubDate>Thu, 03 Jan 2008 12:33:02 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897226</guid>
		<description>Lets say the idea takes off because of their ease of use. One can text in any question, from a directory-style inquiry to ones seeking information, rather than scrolling through mobile web pages on a tiny screen. 

But the big question of course, is what happens to them when the mobile web browsing experience improves? I don't mind getting paid for my searches, but I certainly don't want to pay for my searches. This company won't last long I guess.

Parul
www.bhopu.com</description>
		<content:encoded><![CDATA[<p>Lets say the idea takes off because of their ease of use. One can text in any question, from a directory-style inquiry to ones seeking information, rather than scrolling through mobile web pages on a tiny screen. </p>
<p>But the big question of course, is what happens to them when the mobile web browsing experience improves? I don&#8217;t mind getting paid for my searches, but I certainly don&#8217;t want to pay for my searches. This company won&#8217;t last long I guess.</p>
<p>Parul<br />
<a href="http://www.bhopu.com" rel="nofollow">http://www.bhopu.com</a></p>
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		<title>By: micfo.com</title>
		<link>http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897206</link>
		<dc:creator>micfo.com</dc:creator>
		<pubDate>Thu, 03 Jan 2008 12:22:45 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897206</guid>
		<description>Another question is, how many people will actually use particularly that feature.</description>
		<content:encoded><![CDATA[<p>Another question is, how many people will actually use particularly that feature.</p>
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		<title>By: Jools</title>
		<link>http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897119</link>
		<dc:creator>Jools</dc:creator>
		<pubDate>Thu, 03 Jan 2008 11:16:26 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897119</guid>
		<description>If you could get directions to the nearest (and best smelling) restroom in a foreign city it would do the trick for me personally. I am not sure 4 minutes will do the trick though :-)</description>
		<content:encoded><![CDATA[<p>If you could get directions to the nearest (and best smelling) restroom in a foreign city it would do the trick for me personally. I am not sure 4 minutes will do the trick though <img src='http://www.techcrunch.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /></p>
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		<title>By: Paolo</title>
		<link>http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897024</link>
		<dc:creator>Paolo</dc:creator>
		<pubDate>Thu, 03 Jan 2008 09:42:52 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897024</guid>
		<description>@ Michael
of course anyone can argue that this is not a viable business, not as long as it's free I guess... now I just wanted to add a piece of information to Chris' comment, regarding the UK based AQA service (hope they don't mind...).

AQA was launched in the UK in 2004, broke-even in 2006 and made a profit in 2007. They charge 1 pound per answer in the UK and 2 euros in Ireland. Now, I don't know how serious these chacha guys are, but for sure IMHO they could make some serious business out of it.

It's extremely viral at the customer level (in the UK they use to say: let's ask god...) and may also be licenced as a smart CRM application to various companies or institutions.

/best

Paolo</description>
		<content:encoded><![CDATA[<p>@ Michael<br />
of course anyone can argue that this is not a viable business, not as long as it&#8217;s free I guess&#8230; now I just wanted to add a piece of information to Chris&#8217; comment, regarding the UK based AQA service (hope they don&#8217;t mind&#8230;).</p>
<p>AQA was launched in the UK in 2004, broke-even in 2006 and made a profit in 2007. They charge 1 pound per answer in the UK and 2 euros in Ireland. Now, I don&#8217;t know how serious these chacha guys are, but for sure IMHO they could make some serious business out of it.</p>
<p>It&#8217;s extremely viral at the customer level (in the UK they use to say: let&#8217;s ask god&#8230;) and may also be licenced as a smart CRM application to various companies or institutions.</p>
<p>/best</p>
<p>Paolo</p>
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		<title>By: kopos</title>
		<link>http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897015</link>
		<dc:creator>kopos</dc:creator>
		<pubDate>Thu, 03 Jan 2008 09:33:15 +0000</pubDate>
		<guid isPermaLink="false">http://www.techcrunch.com/2008/01/02/chacha-launches-mobile-interface-they-still-suck/#comment-1897015</guid>
		<description>Reg #13. 
I did some research (reading) on what ChaCha is doing and frankly after that, I feel like a dumberer writing that comment. What i though they are (should be) doing and what they are doing as I now understand are two very different things.

I stand corrected. But I still feel “What is the temperature in New York city” is a wrong question to ask. Although something like "Which is the best place to have lunch in and around XYZ location - something spicy and easier on the pockets?" is a question that a person will be able to answer very well...

More than search I think this will be great as a discovery tool for some very narrow domains - that actually leverages people's tacit wisdom.</description>
		<content:encoded><![CDATA[<p>Reg #13.<br />
I did some research (reading) on what ChaCha is doing and frankly after that, I feel like a dumberer writing that comment. What i though they are (should be) doing and what they are doing as I now understand are two very different things.</p>
<p>I stand corrected. But I still feel “What is the temperature in New York city” is a wrong question to ask. Although something like &#8220;Which is the best place to have lunch in and around XYZ location - something spicy and easier on the pockets?&#8221; is a question that a person will be able to answer very well&#8230;</p>
<p>More than search I think this will be great as a discovery tool for some very narrow domains - that actually leverages people&#8217;s tacit wisdom.</p>
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