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November 1, 2007

Big Fat 404 Error At Hulu

Michael Arrington

29 comments »

Awww…their first outage. It’s more of a rite of passage than anything.

Newly launched Hulu is showing a big, fat 404 error on their home page right now. It’s too bad, because I’ve become somewhat hooked on it over the last few days. Despite my constant criticism over the summer, I really like the service they launched.

Hulu videos seem to be streaming just fine at AOL Video.

And since Hulu isn’t available anywhere except the U.S., being down in the middle of the night PST isn’t so bad. Let’s hope this billion dollar company can keep the light on, though, because we’re watching. And waiting.

Update: aaaaand they’re back. Up at 2 am PST, which means confirmed downtime was just one hour.

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This entry was posted on Thursday, November 1st, 2007 at 1:47 am and is filed under Company & Product Profiles. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

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  1. Point Oh!

    November 1st, 2007 at 12:49 pm

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  1. Amit Agarwal

    November 1st, 2007 at 2:03 am

    Something similar happened to Mahalo last week - Mahalo.com Screenshot

  2. Duncan Riley

    November 1st, 2007 at 2:05 am

    They had constant time outs the day they launched in private beta as well…although not that it matters to me greatly because when the site worked I still couldn’t watch the videos :-(

  3. Frank

    November 1st, 2007 at 2:35 am

    hulu: “404 Not Found”
    this post: “204 No Content”

  4. Michael Arrington

    November 1st, 2007 at 2:46 am

    i had streaming problems on day 1, although it could have been our network.

  5. andy

    November 1st, 2007 at 2:49 am

    it’s “rite of passage”, right?

  6. Rajeev

    November 1st, 2007 at 3:16 am

    Good thing it happened at night, Nights are safer than days for outages, other wise the customers would be outraged.

    http://tekno-world.blogspot.com

  7. Rollo

    November 1st, 2007 at 4:31 am

    #5 is absolutely rite.

  8. Steve Ballmer

    November 1st, 2007 at 5:26 am

    IN PROCESS OF BEING FIXED!
    Cut us some slack people, this stuff isn’t easy!

    http://fakesteveballmer.blogspot.com

  9. Per Eriksson

    November 1st, 2007 at 5:47 am

    Whats the point of this? That a page has a 404? That a beta project has a 404?
    Come on now, lets get the standard of the posts up because this is just silly.

  10. Todd

    November 1st, 2007 at 6:02 am

    When I went there, I got “Error 403 - Entertainment Not Found”

  11. techdude

    November 1st, 2007 at 6:25 am

    HULU is on Strike as of today by order of the Guild.

  12. techdude

    November 1st, 2007 at 6:29 am

    Duncan Riley Cheer up things will turn out OK. Michael Arrington yes things like that are to be Expected with a Project of this magnitude.: )

  13. thpii

    November 1st, 2007 at 6:38 am

    Wow, that was an amazing story… :\

  14. Hemanth

    November 1st, 2007 at 7:14 am

    It seems up now. May be midnight downtime. But it’s not good to see a 404 at home page. An Under maintenance file should do in most cases. :)

    http://www.techtalkz.com

  15. Lior

    November 1st, 2007 at 7:14 am

    Guys, no need for sign-up or “private beta” watch NBC, FOX, CBS anc ABC shows online for free at http://www.tv3o.com.

  16. Gilou

    November 1st, 2007 at 7:20 am

    “rite of passage” not a “right of passage”

  17. Brian

    November 1st, 2007 at 8:02 am

    The site is in beta, is this really worth mentioning?

  18. Anonymous

    November 1st, 2007 at 8:02 am

    >> Despite my constant criticism over the summer, I really like the service they launched.

    Well at least you are honest that your criticism is based solely on the popular blogosphere sentiment and not your own actual thoughts

  19. Nels

    November 1st, 2007 at 9:06 am

    How come I never saw any jabs at Google for Maka-Maka. It’s Porn Manga.

  20. Alex

    November 1st, 2007 at 10:51 am

    are they using the http://nginx.net/ proxy then?

  21. Mike

    November 1st, 2007 at 11:48 am

    Even I know it’s ‘rite of passage’ and English isn’t even my native language :-S

  22. Rob M

    November 1st, 2007 at 12:00 pm

    I think it’s awesome they’re using killer Russian webserver nginx. They must have brought in some guts on this one.

  23. Wes

    November 1st, 2007 at 3:24 pm

    I would expect the site to be able to handle 404 type of errors by showing an appropriate page which tells the user that the page they are looking for cannot be found or something like that. Its easy to set up and I would expect to see that on any decent website.

  24. Scott

    November 1st, 2007 at 6:24 pm

    Another hooray to Nginx. However a 404 not found probably means they have mis-configured Nginx so that it is not proxying but serving files locally instead.

  25. Andrew Nesbitt

    November 2nd, 2007 at 5:48 am

    Looks like Hulu is built on Ruby on Rails and since it’s on nginx i would guess it’s being hosted by Engine yard.

  26. don bowman

    November 2nd, 2007 at 10:00 am

    Gee, have you given HULU your blessing?
    I’m certain the folks there can quit trembling, vomiting and drinking
    because YOU decided to become a fan, whew!
    Now , after your inane ramblings about a site you’d never seen, knew nothing about, and had absoutely no connections to get pre-launch news,
    you realized hey, if I slam them, they’ll never pay me to run a banner ad!
    NOW you get on board. Just like I predicted in my post last week, you capitulated… and to think Walt Mossberg couldn’t sleep at night worried about your column…Oh!, I’m sorry, you don’t HAVE a coulmn do you? You just have a blog with a fancy name like 150,000,000 other posures working from their little cubbyhole in their basement.
    This “hulu thing” Is just another pathetic attempt on your part to appear like you know what your doing.
    If you’re 14-15 years old, I would chalk it up to naivete.If you are any older than that, you’re just a windbag with a website.Any adult who has seen your site more than once, can see right through your minimal business knowledge. and My name is Don Bowman

  27. LaDawn

    November 2nd, 2007 at 12:01 pm

    and plebs like me sit on the sidelines (aka the waiting list) just dying for a chance to get a 404 error. Oh, please, me next, please, please!

    Oh, never mind. How do I get off the waiting list?

  28. Ashwin

    November 17th, 2007 at 6:27 pm

    Well its sorted out man!

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