October 30, 2007

Facebook’s Social Ad Network: What We (Think We) Know So Far

Erick Schonfeld

67 comments »

Just as Google is preparing to take Facebook head-on with its own social-networking platform, it appears that Facebook is preparing to take on Google with its own social ad network. The announcement of what people are already calling SocialAds is expected next week on November 6 at New York’s ad:tech conference (a day after Google was originally supposed to announce a new set of open APIs and third-party apps for its social network, Orkut—now expected to be pushed a few days).

What is SocialAds? We’ll have to wait for the actual announcement to see, but here is what we know so far (or think we know):

It will be how Facebook will actually start to make real money—both through ads on its own site and on other sites through a new ad network it is about to launch (presumably with its ad partner and new investor Microsoft). SocialAds will be an attempt to be like Google’s AdSense, except that it will allow ads to be targeted to Facebook members’ individual interests and profile data rather than the text on a given Web page. This targeting will be done by placing cookies on Facebook members’ browsers when they visit the social site, so that they can be identified later when they visit other sites hosting SocialAds. Facebook is already experimenting with targeting ads on its own site (through its Facebook Flyers program) based on demographic and psychographic data that it culls from members’ profiles. With SocialAds, it will be able to extend that targeting across the Web.

It remains to be seen whether targeting ads based on people’s self-expressed interests and demographics will result in better response rates than contextual ads like AdSense or search ads based on the specific intent of what people are looking for at that very second. And even if Facebook does indeed launch such an ad network, it will only be able to serve ads to people who are Facebook members—which is a large and growing number (Facebook claims 50 million), but still a fraction of all Web surfers. In contrast, Google’s AdSense ads can be served against anyone on the Web. Still, the number of Facebook users is large enough that other Websites would want to serve ads to them, and for advertisers an ad network would simply expand the reach of their existing Facebook ads.

What will be really interesting to see is what form these ads will take, and will they become social applications in and of themselves that spread virally like a Facebook app? It will also be interesting to see whether Facebook launches this social ad network on its own, or with its ad partner Microsoft.

You’d think that the ads would be served through Microsoft’s Ad Center. Why reinvent the wheel? Not to mention that Facebook might be contractually obligated to work with Microsoft on any ads served in the U.S., even those not on Facebook proper. If that is the case, that $240 million investment that Microsoft put into Facebook may soon look like a bargain indeed.

But what if the deal with Microsoft only covers ads on Facebook.com? If Facebook goes it alone on this one, it would confirm that it sees its financial future as being an ad network in its own right. It has already shown signs of this ambition. When Facebook announced that Microsoft would now be its ad partner internationally as well as in the U.S., for instance, the expansion of the relationship with Microsoft covered only remnant ads overseas (i.e., the ad inventory that Facebook cannot sell itself). This is the opposite of the relationship in the U.S., where Microsoft controls and sells the main ad inventory on Facebook. Ultimately, Facebook would be more valuable if it can create and control its own ad network.

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Comments

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  1. Ryan

    Butters!!!!!!

  2. Joey Tyson

    Does anyone else remember an interview where Mark Zuckerberg emphasized that Facebook was a software company, not an ad company? I still keep wondering if this SocialAds things is as big as people are making it out to be, or if Facebook has something else up their sleeve.

    Like I’ve said, the features of their site haven’t changed that much since the platform launched, so I’m sure they’ve been busy with something. The friend grouping will probably end up being a major feature, but I’m sure there’s more.

    Besides, after the reaction to things like the original API and the News Feed, what are Facebook users going to think of this kind of ad network?

  3. RyanB

    Neat! What would be really cool is if people could pull ads from their page and place them on a friend’s who they think might be interested….

  4. dave

    now im starting to see what they hype is all about

  5. Andrew

    so in other words, you’ll be going around the web with all your informatoin on display? Facebook should probably change its privacy policy to “We don’t have one”

  6. ted

    They need an AdSense product which thousands and millions of blogs and sites can embed on their pages to serve ads (with much higher CTR) to Facebook users. If the site visitor is not a Facebook user, the ads can show Microsoft AdCenter ads.

  7. Brent

    This will be news feed version 2.0 with MAJOR backlash from the 20-somethings who don’t want their facebook information all over the place, it’s the whole reason they joined facebook over myspace in the first place.

    But, unlike Newsfeed, I don’t think they’re going to grow to like it.

  8. cmdrnacho

    Yeah this is a good idea , till the next social network takes over… just ask friendster, and two years from mySpace how there revenue generating efforts are going. Maybe they should focus efforts on service thats actually a good idea

  9. Dheeraj Sultanian

    Thats a great idea - if the cookie only has some unique code identifier that only facebook ads will be able to connect back to the database to serve ads and not actual information.

    The only problem is staleness of ads - I mean, if I am going around the web seeing the same highly targeted ads over and over again, I’m not going to keep clicking. I might click once or twice, but thats it. Adsense will still be better because it provides variety and targeting.

    On facebook, I’ve seen the same two ads for over 6 months, one flyer for singlesnet, and the Verizon FIOS banner. Lame.

  10. Mik

    I tried to flyer thing, bid 10 cents/click but after an entire week there were tons of views and no clicks!!! Most people use facebook as an alternative to emailing friends and probably never even look at actual profiles and certainly don’t seem to be clicking on too many ads.

  11. Sipboy

    Facebook becoming an ad service scares me. I think that users should reap some benefit from this or leave Facebook and go somewhere else. I have been advocating they share the revenue with users on my blog http://www.MyCiti.us for a few weeks now. The users are just that–users because they are being used by voluntarily giving these networks fuel to make them rich. The least they could do is find a way for users to reap some benefits financially. I think this will ultimately hurt Facebook when the users realize they are being “used.”

  12. Adam

    This is just a very large Behavioral Ad network. The huge advantage and I mean HUGE is that each and every Facebook member Opted into this network and even more valuable they actually gave Facebook their Demographic information.

    This could parlay into the largest ad network on the web. They could bypass cookies all together by using a widget and or another client application which would make it the ultimate ad network especially as they move into Mobile and beyond.

    Kind of cool kind of scary especially if you are a ValueClick or and AOL.

  13. jbwebs

    The problem is facebook ads suck so bad. I try to spend money there on their CPC flyers, but I can’t. No one clicks and eventually the ads die. The place is a joke.

  14. Misery

    And this, mis amigos, is why TC is always running Facebook news. $278.20M in funding. That’s vewwy big.

  15. JasonH

    Now, not only does “FaceCrunch.com” have daily doses of what Facebook is doing, it also has speculative entries on what Facebook *might* be doing. Swell.

    To your credit though, social ads are an interesting topic in itself. It shouldn’t be too much harder to combine both contextual ads with social ads. Such that the ads appearing match both the user’s interests and the page they are currently viewing. In fact, any other way wouldn’t make much sense (i.e. the ads wouldn’t be stale repeats as #9 above and others mentioned).

  16. webswarm

    Agreed.. Facebook can only counter Google by penetrating the web itself, transcending the webSite. Also agreed that users will grow tired of feeding the coffers of ad-companies, without a more permanent solution which shares rewards across the user-base.

    They are our Eyeballs.. We have every right to expect technology to compensate us for their use (and the attendant neurons within our skulls)

  17. Phil M

    I do not like the idea of co-mingling my personal data about friends, life-style, and relationships, with an “advertiser profile” of me that is housed in any database. Yes, Nielsen has been doing this to a wide degree for decades, but the idea that my name, photo, and SSN could be on the top of that file, to me, seems really weird. Especially, if and when, Facebook is forced to set up an API out. Then they will be able to set up genomeic-style pedigrees of me, my friends, and my family - and our ad similarities and dis-similarities - both inside and outside of FB. Google, intelligently, set up its own stopgaps when it came to Gmail…which was respectable from a intellectual property / invasion of privacy standpoint. I don’t foresee Microsoft having the same respect.

    Give it 10 years, MS will be back in front of the Senate, and this time, possibly the Supreme Court, if they take this one to the edge - as they tend to.

    Very Big Brother / Brave New World / 1984.

    The discussions in “the space” operate around two main (and false) assumptions. People (nationwide) are interested in developments in advertising and people understand, to any degree, the technology involved — I fear they do not. MS and FB could see some serious backlash from middle American once people catch wind how invasive this technology could be.

  18. Gopi

    Myspace with a much bigger userbase is perfectly positioned to get into this game than FB, dont you think?…This technology is not rocket science (actually much easier than contexutal targeting technology) so myspace can develop this within a month or two if it wants!

  19. Berlin

    Let me attack Facebook and TC for posting about FB and then post an url to what I claim I’ve been trying to say for the past month?

  20. Jake

    Lee Lorenzen, the interim CEO of Adonomics, has a good summary of what this all means: http://blog.adonomics.com/2007.....e-adsense/

  21. Vijay Veerachandran

    Serving ads is the only way they can remain as a software company.

  22. Alan Green

    I’m still a bit skeptical of this whole deal. First of all the privacy concerns are HUGE. Second, Facebook has terrible click through rates on their ads and this won’t change because they exported their ads. If I’m reading an article on laptops on CNet, the ads that give me the highest utility are laptop ads through as system like Adsense, not a beer ad even though I maybe 19, a frat boy, and people sent we 34 drinks as gifts.

    This post fleshes out the FB vs. Google issue:

    http://senithomas.wordpress.co.....of-intent/

  23. exapted

    Its going to take a real breakthrough for Facebook to “own” the web. Its not enough to offer social networking alone. They will be vulnerable until they can offer associate several killer applications of social networking.

  24. Colleen Bellotti

    wow I’m so hot for you Michael

  25. The SEO/SEM Wiki

    Facebook as a software platform as well as an ad platform is a good idea actually. To the advertisers/wonderful ad agencies such as my own, the idea of behavioral analysis and psychographic/demographically targeted ads is the key to the future of advertising. Once this comes out, I just hope it will be capable of syncing with other ad platfroms for advertisers such as DoubleClick and their DART ad exchange as well as Dart for Advertisers. Any news on this? The data alone from these social ads will put us ad agencies into a frenzy for behavioral targeting.

    I think Facebook as ad platform and software platform is key to its success, especially if it wants to curve the gradual exodus of Facebook as a social networking tool. Who knows even when the users will wish to leave their Facebook accounts and migrate to something newer and cooler? — This would primarily happen due to its sudden open-nature. College students hate the openness of their profiles now, imagine when there is just more out there, only time will tell.

  26. Mark

    This will bring people to install Ad Blockers, who never thought about that before.

  27. adriana

    as an avid Facebook user this scares me very much. The whole reason I prefer Facebook over MySpace is because I don’t want every single person in this world to be able to see all of my information… I hope they work out the whole privacy thing before rushing into this or they will lose a lot of users. Right now I really love Facebook - but I have never trusted Microsoft and that whole partnership makes me very nervous.

  28. fadbook

    Here is a business plan for all enterpreuners on this board.
    Build a Ad blocking system just like Tivo to block not just facebook ads but also google ads

  29. Petri Pokka

    Well, this is a very controversial topic, but it may very well work out… if it is true.

    Erick, do you have any other sources to confirm this? I’m not asking you to reveal them, just yes or no.

    Because it seems to be shaky to me.

  30. Aziz

    Interesting …

    I can imagine facebook launching Ad Widgets in future, which like Ad Sense would be embeddable on any site ..

    Now, this would be an opportunity as facebook would be able to display ads based on not just context, but also based on interests .. very neat .. as long as they do not have privacy issues, I can see this as an alternate to google adsense .. I am sure the clickthroughs will be a lot higher.. and the user experience a lot better ..

    I love fb .. keep it up guys ..

  31. Marc Fiszman

    Hey man, as long as Adblock keeps blocking ‘em, I frankly don’t give a damn.

  32. Shane

    “It will be how Facebook will actually start to make real money”

    This myth has got to stop! Facebook is set to turn in hundreds of millions of dollars in PROFIT this year alone. They’ve been ‘making’ real money for some time now, they’re just about to start minting it.

  33. Michael Bauser

    Andrew: No, you won’t “be going around the web with all your informatoin on display.” Facebook will do this like every other ad network does: You’ll have a cookie on your browser that contains an ID number. When you go to a site showing “social ads,” Facebook’s ad server will use the cookie to look you up in a Facebook database, pick an ad it thinks matches your interest, and send the ad directly to your browser. The site that you see the ad on won’t see your Facebook information. In fact, it probably won’t even know what ad you see.

    DoubleClick and all the other ad networks use similar systems; they’re databases just have different information about you (mostly records of what you’ve already seen and/or visited.) The only innovation Facebook’s offering is what’s in the database — a bunch of user-supplied information that would be harder to derive from browser activity.

    Dheeraj Sultanian: Those for stale ads aren’t so much a bug as they’re a feature. If you see the same ads over and over in a demographic-targeted ad system, it’s because not many advertisers are after your demographic. (There’s two ways you can choose to see this: Either you fit a demographic that doesn’t spend enough money for advertisers to bother with, or you’re just such a unique individual that advertisers can’t figure out what you want.) It might suck for you, but it’s (in theory) better for everbody else: If advertisers can target the ads, more companies can afford to advertise, so people who are in profitable demographics get even more of the variety you’re lacking.

    (I feel your pain, by the way. When I go on Facebook, I mostly see adverts for “Singles over 30,” plus a few geographically-targetted flyers. Advertisers don’t want me.)

    Brent: There probably will be a backlash, and it will fade away just like the news feed backlash did. In a couple of months, all that will be left is some unintentionally ironic anti-advertising Facebook groups.

    Sipboy: Say what? I hate to break it to you, but most people already know that big websites are in it for the money. The don’t expect websites to share profits with them anymore than they expect television networks to. As far as most users are concerned, they already “reap a benefit” from Facebook — they get to use Facebook. Jeez.

    Dream all you want about the little web communes you advertise in your blog, but it aint’ gonna happen, any more than stupid ideas like “get paid to search” did. You’re just another spammy variation of a tired old theme.

    Phil M: Huh? When did you give Facebook your Social Security number?

  34. Mike

    For Facebook to have an ad network it’s not only about the user data that they will use to target people across the web but also the network of publishers who they buy inventory from to serve ads on. If Facebook creates this network (and Myspace wants to get into the game) it will be interesting to see how strong their publisher relations are.

  35. MIKE

    I have submitted two comments on the SocialAds platform here over the last two days.
    Neither was acceptable and I have no idea why.
    Why is it I can’t post here that Facebook leased the LookSmart AdCenter in June of O6 and they had this SocialAds scheme in the works before they cemented a deal with Microsoft.

  36. Terry Heaton

    I’m amazed, Erick, that you can write such a piece without exploring the ethical considerations. Or doesn’t anybody care?

  37. whoopie

    running an ad network is nontrivial

    facebook will likely have to double its entire headcount just to staff up the engineering for this, and then add a couple of hundred support staff, customer care, etc

    one wonders if they can pull it off with everything else they are doing. given their current headcount, i would say no

  38. Thierry Schellenbach

    Quote: It remains to be seen whether targeting ads based on people’s self-expressed interests and demographics will result in better response rates than contextual ads like AdSense or search ads based on the specific intent of what people are looking for at that very second.

    This might be a bit pessimistic. I would think we are all pretty damn sure that targeting to people will be far more effective than just the current search. Furthermore there is no reason why the two couldn’t be combined.

  39. David Henderson

    Where is the opt-out url? :-)

  40. Steve Ballmer

    http://fakesteveballmer.blogspot.com

    Doing my patented “preacher karate chop” in the air, I whipped arround and screamed:”We are hell-bent and determined to allocate the talent! the resources! the money! the innovation to absolutely become a powerhouse in the ad business! Say yeeees!”
    Ray Ozzie and Bill did a little dance in the aisle.

    I then did a linebacker stance and exclaimed:
    “We are tackling disruptive technology changes head-on, namely the shift to advertising-supported Web services!” Then I stomped on a styrofoam Google logo!
    The crowd was going ape!

    I wound it up with the old pep-rally arm wave while chanting:
    “We are going to be an advertising com-pa-ny,
    and we are going to be a devices com-pa-ny!”

  41. Tommy Lee

    Facebook should launch and adsense type of product with their ads all over the web. They seem like the only company with enough mojo to take on Google.

  42. Kerawa

    Help a young cameroonian to achieve his challenge: get 1000 ads in 20 days.

    His article is here http://ekwogefee.akopo.com/pos......-d-day-20

    You may read it, it’s very interesting

  43. Jeff B.

    @Bauser:

    Thanks for bringing the paranoia down a few notches. If Facebook (and Zuckerberg) wants to make Google-type money doing this, they will do it right. I can only assume that privacy is their top priority (outside of revenue).

  44. Mork

    On September 24, 2007, social networking website Facebook filed to protect the trademark “SocialAds” in relation to “advertising and information distribution services, namely, providing advertising space via the global computer network”. This appears to confirm widespread rumors regarding the name of Facebook’s new social ad network that they plan to reveal on Novermber 6, 2007.

  45. Jared Kells

    Funny just yesterday my fiance said facebook must be targeting her with wedding advertisements because she is marked engaged.

  46. James

    On the contextual vs. other targeting (i.e. demo in this case), there have been studies that suggest contextual does perform worse compared to out of context targeted ads.

    This has the possibility to be huge, but actually getting a hold in the publisher space, even with MS support will be the challenge. Having their base of users is a good starting point, but actually seeing them enough on the web outside to drive any significant revenue will require some serious effort.

    In regards to the privacy, Facebook will offer the necessary opt-out information I would expect, and very few people as usual will even utilize it. The reality is people say they’re concerned about this type of targeting far more than they actually seem to be based on action.

    And users will be unlikely to adopt ad blocking in any significant numbers - and if they do, a wide variety of publishers will react as soon as they take a hit (possibly blocking content/access from users running ad blocking). There are only so many sites that can afford to exist without use of ad revenue.

    The one reaction I don’t get here is the idea that users should reap any direct financial benefit from this. In some ideal fantasy world sure, but ultimately the user is getting a benefit out of this already. You’re making use of a free service on your own volition. You’re not paying for a service and still getting served ads. You’re gaining utility/benefit from the site, and in return allowing them to show you some ads. Providing your eyes for a few seconds (and an occasional click/conversion) is effectively you paying Facebook to use their technology and hardware. I don’t expect a magazine to pay me to read their content or a game publisher to pay me to play their hot new release - I pay money for those. In this case, I pay in attention.

  47. Neil

    wow, behavioural ads - I’m blown away…

    …actually the ONLY interesting thing on here is that Facebook will offer this to other sites, and if the CPM is higher,t hen it will displace google ads in the UK and US, which really is actually big news.

  48. micfo.com

    I think there is good scope for Microsoft’s Xbox and msn adcenter.

  49. libneiz

    This is not a new idea, it’s what google and yahoo already do….Not to mention, both these companies have far more users than facebook. They aren’t going to beat these companies by re-using their old ideas. If facebook wants any staying power, IMO they are going to have to use this idea to generate some cash and then start investing in other technologies.

  50. nbeck

    Facebook users will not throw a fit about the change because Facebook will do it right under its members’ noses. They’ll put a tiny little message on top of the site saying their privacy issues have changed, and nobody–except the smart people–will pay attention. The smart people are already so dependent on Facebook that they won’t leave, and the whole plan will be implemented without a hitch. People complained about the newsfeed for a while, now look at where it’s gone. People use it and like it.

  51. KwangErn

    It’s about time…

    It’ll be an interesting saga on the Internet… :)

  52. charles

    Thanks for the article! Facebook will be myspace soon enough!

    charles
    http://www.whatis.name

  53. chrisco

    How long will Facebook continue serving AdSense ads? B/c our Placement Reports and Site-Targeted campaigns show Facebook (and have for a while). Cheers, chrisco http://www.buzzpal.com

  54. chrisco

    AdWords, that is…

  55. Robin Majumdar

    Well, hype or not, SocialAds domain names are already showing up in the AfterMarket on eBay .. this in advance of any PR or denial here at Ad:Tech in NYC…

    Regardless, SocialAds is a cool name!

  56. ian McKee

    Does this amount to noting more than a new way for an advertiser to stick their message somewhere new? Hmmm .. I think not.

    Is a brand’s advert on my Facebook profile any more of a word of mouth recommendation than if I wore a T Shirt with that companie’s logo. Hmmm ..I think not

    Take a look at http://thepowerofinfluence.typ.....oes-w.html for a fuller comparison

  57. Dan

    Since social ads was launched, how would we know or where we can find out if the advertisers are getting profits rather than just losing money in advertising.

    If people who started advertising since the launching are now getting good profits, I believe this is gonna be the real deal…