Comments on: Epson Joins Sprint: They Suck And Their New Website Is Stupid http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/ Startup and Technology News Sat, 30 Aug 2008 13:17:59 +0000 http://wordpress.org/?v=2.5.1 By: yarışma http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1776496 yarışma Tue, 20 Nov 2007 13:44:08 +0000 http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1776496 That was a good article until the pointless last line That was a good article until the pointless last line

]]> By: Deborah http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1769056 Deborah Sun, 18 Nov 2007 21:35:00 +0000 http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1769056 I've been staring at an Epsonality billboard that was illegally pasted on the side of a building across from my house for over 1/2 a month. I haven't taken the epsonality test, but I'm sure Epson's Epsonality is that they prefer corporate greed to abiding by city ordinances. I’ve been staring at an Epsonality billboard that was illegally pasted on the side of a building across from my house for over 1/2 a month. I haven’t taken the epsonality test, but I’m sure Epson’s Epsonality is that they prefer corporate greed to abiding by city ordinances.

]]> By: RP http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1709976 RP Mon, 29 Oct 2007 21:05:21 +0000 http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1709976 and one more thing - emotional product appeals work for products like consumables/status/living - coke, wine, food, home, your car as status symbol, etc. -- could even work for your phone since it's a part of who you are (iphone an example...) - but a printer???? you got to be kidding! and one more thing - emotional product appeals work for products like consumables/status/living - coke, wine, food, home, your car as status symbol, etc. — could even work for your phone since it’s a part of who you are (iphone an example…) - but a printer???? you got to be kidding!

]]> By: RP http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1709969 RP Mon, 29 Oct 2007 21:01:08 +0000 http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1709969 Anyone try usability testing? I think this would be best done as a parody/entertainment rather than some hokey personality test. This is like one of those Cosmo "are you the right personality for your man" tests. I wonder exactly how many leads they generate out of this campaign? -- but sadly so many companies miss the point - when their numbers come back, someone's going to get fired. Anyone try usability testing? I think this would be best done as a parody/entertainment rather than some hokey personality test. This is like one of those Cosmo “are you the right personality for your man” tests. I wonder exactly how many leads they generate out of this campaign? — but sadly so many companies miss the point - when their numbers come back, someone’s going to get fired.

]]> By: Dude http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1708374 Dude Mon, 29 Oct 2007 06:30:04 +0000 http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1708374 Mike, damn good "call-out" on the polution. It's so lame and completely out-of-touch. It's just one more example of these big companies with their big marketing budgets completely not getting it. Mike, damn good “call-out” on the polution. It’s so lame and completely out-of-touch. It’s just one more example of these big companies with their big marketing budgets completely not getting it.

]]> By: JerryK http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1708084 JerryK Mon, 29 Oct 2007 03:56:04 +0000 http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1708084 I agree with comments about Epson printers... they really do suck! I just went through three (yes three) of their R380's in two weeks (they kept sending me replacements) all with the same problem.. the printer would not recognize the cartridges (genuine Epson's shipped with the printer). After the third failure (and being without a printer for two weeks) customer service agreed to give me a full refund. I bought an HP D7360 the same day for half the cost of the Epson, had it installed and running perfectly in less than 20 minutes. This is the first time I have had the experience of a North American mfr. bettering an offshore one. Maybe Detroit can learn something from HP. I agree with comments about Epson printers… they really do suck! I just went through three (yes three) of their R380’s in two weeks (they kept sending me replacements) all with the same problem.. the printer would not recognize the cartridges (genuine Epson’s shipped with the printer). After the third failure (and being without a printer for two weeks) customer service agreed to give me a full refund. I bought an HP D7360 the same day for half the cost of the Epson, had it installed and running perfectly in less than 20 minutes. This is the first time I have had the experience of a North American mfr. bettering an offshore one. Maybe Detroit can learn something from HP.

]]> By: Guy http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1707749 Guy Mon, 29 Oct 2007 01:35:10 +0000 http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1707749 lol, epson really makes stupid in-competant printers. I had insane ink problems with my girlfriend's C3500. (it just wouldn't print B/W pages when the color cartridges were finished!) lol, epson really makes stupid in-competant printers.

I had insane ink problems with my girlfriend’s C3500.
(it just wouldn’t print B/W pages when the color cartridges were finished!)

]]> By: bavb http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1707739 bavb Mon, 29 Oct 2007 01:31:48 +0000 http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1707739 amit #59, thanks for the laugh. however, hp is no better i filled out their questionnaire to pick the best printer for me, checked the fax capabilities box and ordered what they suggested. stupid me. when i got the printer there was no faxing capabilities. thanks for the memories hp. and what's with their gwen stefani tie-in. sheesh. amit #59, thanks for the laugh.

however, hp is no better i filled out their questionnaire to pick the best printer for me, checked the fax capabilities box and ordered what they suggested. stupid me. when i got the printer there was no faxing capabilities. thanks for the memories hp. and what’s with their gwen stefani tie-in. sheesh.

]]> By: Hot New Looks http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1707384 Hot New Looks Sun, 28 Oct 2007 22:32:31 +0000 http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1707384 Definitely a paid article!!! Sellout/ Definitely a paid article!!! Sellout/

]]> By: Olivier L http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1707286 Olivier L Sun, 28 Oct 2007 21:31:01 +0000 http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1707286 How much did HP pay you for this post ? How much did HP pay you for this post ?

]]> By: Jeff http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1707048 Jeff Sun, 28 Oct 2007 19:16:23 +0000 http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1707048 Well... at least Epson was mature and professional in their failure. You the pseudo-journalist on the other hand just ranted in public in an attempt to look cool. Fail. Well… at least Epson was mature and professional in their failure. You the pseudo-journalist on the other hand just ranted in public in an attempt to look cool. Fail.

]]> By: Sally http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1706815 Sally Sun, 28 Oct 2007 16:27:41 +0000 http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1706815 Mikey: You slam this application and give positive press to a dumb thing like the aliens in your very next post? You absolutely have no journalistic integrity and consistently try to use this channel to gain power with the masses trying to make a buck via the Web. Quit endorsing dumb ideas and attacking ones from companies that don’t stroke your ego or push money your way! This kind of crap will eventually be the end of this property. Mikey:

You slam this application and give positive press to a dumb thing like the aliens in your very next post? You absolutely have no journalistic integrity and consistently try to use this channel to gain power with the masses trying to make a buck via the Web. Quit endorsing dumb ideas and attacking ones from companies that don’t stroke your ego or push money your way! This kind of crap will eventually be the end of this property.

]]> By: Bart http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1706602 Bart Sun, 28 Oct 2007 14:12:06 +0000 http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1706602 Where's the link to the site ?! Where’s the link to the site ?!

]]> By: Dave http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1706210 Dave Sun, 28 Oct 2007 08:38:05 +0000 http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1706210 That could be individual view but it is not good parameter to evaluate a brand product with the site if it is not at that same level. That could be individual view but it is not good parameter to evaluate a brand product with the site if it is not at that same level.

]]> By: yongfook http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1706146 yongfook Sun, 28 Oct 2007 07:21:38 +0000 http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1706146 "The consultants who are pitching this crap should be called on it." Mike, whilst it not may be to your taste, unless you know for sure that this campaign hasn't increased sales, then your animosity towards the consultants is unfounded. "Crap" is subjective of course, and is the kind of commentary that I'd expect to see on any old blog. This is Techcrunch - lets hear about the sales figures and marketing costs, how the campaign has failed miserably, THEN call it crap ;) “The consultants who are pitching this crap should be called on it.”

Mike, whilst it not may be to your taste, unless you know for sure that this campaign hasn’t increased sales, then your animosity towards the consultants is unfounded. “Crap” is subjective of course, and is the kind of commentary that I’d expect to see on any old blog. This is Techcrunch - lets hear about the sales figures and marketing costs, how the campaign has failed miserably, THEN call it crap ;)

]]> By: dEEPS http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1705947 dEEPS Sun, 28 Oct 2007 03:58:26 +0000 http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1705947 You folks at TechCrunch also fall for "stupid" things @ times and waste a post on it (eg. http://www.techcrunch.com/2007/10/27/do-the-right-thing-save-an-alien-and-this-startup/) Remember that other people around the world can also 'fall' for things, just as other people can also laugh out at you for reviewing "stupid" things. You folks at TechCrunch also fall for “stupid” things @ times and waste a post on it (eg. http://www.techcrunch.com/2007.....s-startup/)
Remember that other people around the world can also ‘fall’ for things, just as other people can also laugh out at you for reviewing “stupid” things.

]]> By: Daniel Gibbons http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1705849 Daniel Gibbons Sun, 28 Oct 2007 03:03:30 +0000 http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1705849 @ Guy Smith (#50). You're giving them far too much credit. No one is going to fall for such a contrived and obvious exercise (and it's a disservice to draw analogies between this brutally lame website and the manipulative but brilliant ads created by Coke). Aside from the awful execution, no-one, repeat no-one, is going to see buying an Epson printer as a reflection of their own values and aspirations. Think of it this way, the Epson site is the equivalent of Coca Cola creating a survey that asks people: "Do you want to teach the world to sing?" and on the basis of a Yes answer recommending they drink Coke @ Guy Smith (#50). You’re giving them far too much credit. No one is going to fall for such a contrived and obvious exercise (and it’s a disservice to draw analogies between this brutally lame website and the manipulative but brilliant ads created by Coke). Aside from the awful execution, no-one, repeat no-one, is going to see buying an Epson printer as a reflection of their own values and aspirations. Think of it this way, the Epson site is the equivalent of Coca Cola creating a survey that asks people: “Do you want to teach the world to sing?” and on the basis of a Yes answer recommending they drink Coke

]]> By: Fred Winchar http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1705820 Fred Winchar Sun, 28 Oct 2007 02:49:38 +0000 http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1705820 I get your blog in my email and normally I never comment but this one just drove me over the edge. You trashed them so well I just HAD to see what you were talking about. I clicked the link. Went to the site and in about 1 minute left, mid way thru the process. All I can say is that you should have trashed them even more! That actually hurt my head. So, in all fairness, and because I don't think that they have the slightest bit of savvy, I will try and give them some props... 1) The color in the background is a nice blue. Reminds me of tidybowl, pre-flush, before it mixes with other unattractive colors. 2) The gentleman talking has an interesting and appealing grin. I think he is thinking how happy is to get paid for something this stupid. He probably is thinking about how good this will look when he tries to pickup his night time fodder at the local pub. Score! 3) The questions make you really think hard. Being this bad takes work and money. Someone out in Epson corporate has money to burn and really hates Epson. I keep thinking to myself how I can contact this person and see what else he may be interested in. Boy do I have ideas! Don't get me going on my idea for a printer that can print stuff from a computer. I know... crazy. 4) It's in flash! Gosh who doesn't like flash huh? You go to find a printer and you get this flash fun! Don't know about you but I kept on thinking that at some point the scientist will just lose it, grab a printer and crack it on the head of that grinning speaker. That would be way cool in flash. Hope I didn't stop watching too soon. 5) It totally gave me a clear understanding of Epson. I am 100% convinced that Epson is like the "disneyland" of printer companies. Or maybe I'm just being goofy. 6) Made you think about what you would do with $199.99 extra in your pocket. I'm thinking 180 Super Tacos, $1 menu (pre-tax of course). Then again, they DID show it in pennies. So maybe if I had $199.99 in pennies, I would just go panhandle someone for one more penny so I can say I had $200. Then I would wonder what I could buy for $200 in pennies! Good golly... those Epson people just keep me thinking! So Kudos Epson! Next time I need a laugh, I'm gonna drop by for a visit. You guy just crack me up! I get your blog in my email and normally I never comment but this one just drove me over the edge. You trashed them so well I just HAD to see what you were talking about. I clicked the link. Went to the site and in about 1 minute left, mid way thru the process. All I can say is that you should have trashed them even more! That actually hurt my head. So, in all fairness, and because I don’t think that they have the slightest bit of savvy, I will try and give them some props…

1) The color in the background is a nice blue. Reminds me of tidybowl, pre-flush, before it mixes with other unattractive colors.

2) The gentleman talking has an interesting and appealing grin. I think he is thinking how happy is to get paid for something this stupid. He probably is thinking about how good this will look when he tries to pickup his night time fodder at the local pub. Score!

3) The questions make you really think hard. Being this bad takes work and money. Someone out in Epson corporate has money to burn and really hates Epson. I keep thinking to myself how I can contact this person and see what else he may be interested in. Boy do I have ideas! Don’t get me going on my idea for a printer that can print stuff from a computer. I know… crazy.

4) It’s in flash! Gosh who doesn’t like flash huh? You go to find a printer and you get this flash fun! Don’t know about you but I kept on thinking that at some point the scientist will just lose it, grab a printer and crack it on the head of that grinning speaker. That would be way cool in flash. Hope I didn’t stop watching too soon.

5) It totally gave me a clear understanding of Epson. I am 100% convinced that Epson is like the “disneyland” of printer companies. Or maybe I’m just being goofy.

6) Made you think about what you would do with $199.99 extra in your pocket. I’m thinking 180 Super Tacos, $1 menu (pre-tax of course). Then again, they DID show it in pennies. So maybe if I had $199.99 in pennies, I would just go panhandle someone for one more penny so I can say I had $200. Then I would wonder what I could buy for $200 in pennies! Good golly… those Epson people just keep me thinking!

So Kudos Epson! Next time I need a laugh, I’m gonna drop by for a visit. You guy just crack me up!

]]> By: Edward Printer http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1705640 Edward Printer Sun, 28 Oct 2007 00:47:56 +0000 http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1705640 Yes, the consumer oriented Epson printers are lame. But, if you know anything about the high-end, professional grade models, Epson leads the pack. Pro photographers and graphic artists swear by Epson printer equipment. The printer ink is a bit expensive, but the quality is rediculously good. Yes, the consumer oriented Epson printers are lame. But, if you know anything about the high-end, professional grade models, Epson leads the pack. Pro photographers and graphic artists swear by Epson printer equipment. The printer ink is a bit expensive, but the quality is rediculously good.

]]> By: Steve Ballmer http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1705612 Steve Ballmer Sun, 28 Oct 2007 00:34:49 +0000 http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1705612 I thought bother were fine! Modeled after the MSN homepage, you can't get more professional, functional and cutting edge than that! http://fakesteveballmer.blogspot.com I thought bother were fine! Modeled after the MSN homepage, you can’t get more professional, functional and cutting edge than that!

http://fakesteveballmer.blogspot.com

]]> By: Kevin Bartus http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1705594 Kevin Bartus Sun, 28 Oct 2007 00:23:53 +0000 http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1705594 OK, missed the part where they invited you to comment. So I take back part of my post. But seriously, leave the usability/marketing awards comments to people who do that stuff. Having a VC ask you to comment on an upcoming launch is your forte IMHO. Having a marketing company ask you to comment on a new site is like looking for fashion advice from Pee Wee Herman. OK, missed the part where they invited you to comment.

So I take back part of my post.

But seriously, leave the usability/marketing awards comments to people who do that stuff. Having a VC ask you to comment on an upcoming launch is your forte IMHO. Having a marketing company ask you to comment on a new site is like looking for fashion advice from Pee Wee Herman.

]]> By: Misanthropy Today http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1705591 Misanthropy Today Sun, 28 Oct 2007 00:23:22 +0000 http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1705591 Mike Arrington, if you ever urge anyone to build a Facebook app again, brother, there's not a sewer in Chinatown that I wont crawl through to flamethrower the TechCrunch headquarters. Mike Arrington, if you ever urge anyone to build a Facebook app again, brother, there’s not a sewer in Chinatown that I wont crawl through to flamethrower the TechCrunch headquarters.

]]> By: Kevin Bartus http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1705588 Kevin Bartus Sun, 28 Oct 2007 00:21:15 +0000 http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1705588 Dude, you've officially jumped the shark. You're like a grouchy and undertrained Jakob Neilsen. Love your blog, but it's getting to your head. This is why real journalists have bosses. Dude, you’ve officially jumped the shark.

You’re like a grouchy and undertrained Jakob Neilsen.

Love your blog, but it’s getting to your head. This is why real journalists have bosses.

]]> By: Elay http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1705510 Elay Sat, 27 Oct 2007 22:54:51 +0000 http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1705510 is techcrunch getting a commission for this post from Epson? is techcrunch getting a commission for this post from Epson?

]]> By: Jon A. http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1705496 Jon A. Sat, 27 Oct 2007 22:35:43 +0000 http://www.techcrunch.com/2007/10/27/epson-joins-sprint-they-suck-and-their-new-website-is-dumb/#comment-1705496 Michael, In Epson's defense, they are the last remaning manufacturer of "open source" printers today. That this, try buying cheap inkjet refills for any other printer on eBay. You'll find that HP, Lexmark, and Canon all place proprietary chips on their printer cartridges, locking out competition and screwing customers who must fork over artificially high prices for replacement ink. Epson could easily follow the same path, if not for their stated policy of doing what's best for consumers. Epson remains the most consumer friendly printer company around. I wouldn't be so fast to slam a company that is generally on our side. Michael,

In Epson’s defense, they are the last remaning manufacturer of “open source” printers today. That this, try buying cheap inkjet refills for any other printer on eBay. You’ll find that HP, Lexmark, and Canon all place proprietary chips on their printer cartridges, locking out competition and screwing customers who must fork over artificially high prices for replacement ink. Epson could easily follow the same path, if not for their stated policy of doing what’s best for consumers.

Epson remains the most consumer friendly printer company around. I wouldn’t be so fast to slam a company that is generally on our side.

]]>