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On one hand, MIS are always looking to cut costs in as many ways as possible, especially in cost centre items such as support and maintenance. But they also need to think about security concerns for allowing advertisements from “outside” the firewall into the corporate system.

And then you have the enterprise application vendors, who depend on the maintenance contracts to fund their product R&D. If this model takes off, they will have to quickly rethink their product strategy, embrace this or die.

I think this can really take off if companies like Spiceworks really pay attention to providing great customer support (which is why many companies play hostage to enterprise vendors anyway) and Google AdSense have rating systems for advertisers to ensure no security concerns to their ads.

Here’s to interesting times!!

You said : “Are we going to see the ad-supported model spreading across enterprise applications? Not likely, considering the great support and set up costs associated with most enterprise installations.”

What are the inherent product differences between an subscription-based enterprise app for SFA or CRM and an ad-supported version of the same app?

Nick over at Techcrunch is reporting that Spiceworks rasied over $8 million. Ok..so big deal right…..right……
What the real story is that Spiceworks offers an IT Desktop suite that is completely free and ad supported. Basically, as p…

In a perfect world there would be a magic CD that an office manager would have that could repair a machine to various levels of cleanliness including wiping it out and restoring all apps and user data – all within an hour and all point and click and the whole process carefully monitored remotely by experts.

The hard core networking and WAN stuff will still need occasional attention by qualified engineers but machine setups and moves should be easy enough to do that it can be accomplished by office staff and interns with expert remote support if they get stuck.

And most everything else should be SaaS – except for local file serving.

Here at Sinu, we are working on these kind of solutions to the SMB IT problem and can’t wait to work with Spiceworks to help make knowledge workers more productive, their day more predictable and with fewer IT people under their desks.

great work Spiceworks!

you should try it if you have’nt…

pro – you don’t need a book and little config files to make it work