Comments on: Some People Benefited From the Skype Outage http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/ Startup and Technology News Fri, 27 Nov 2009 03:59:58 -0800 hourly 1 By: susan http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/comment-page-1/#comment-2975643 susan Thu, 10 Sep 2009 12:38:35 +0000 http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/#comment-2975643 Yes, It's true. Yes, It’s true.

]]> By: boseheadphones http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/comment-page-1/#comment-2883613 boseheadphones Tue, 28 Jul 2009 01:58:47 +0000 http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/#comment-2883613 I like very much the writings and pictures and explanations in your adress so I look forward to see your next writings. To provide useful information, please click to view <a href="http://www.headphonesky.com" rel="nofollow">Bose headphones</a> <a href="http://www.aceghd.com" rel="nofollow">ghd Hair Straightener</a> <a href="http://www.topbootsmart.com/women-s-dakota" rel="nofollow">Women is Dakota</a> <a href="http://www.topbootsmart.com/sundance-ugg-boots" rel="nofollow">Sundance UGG Boots</a> Thank you! I like very much the writings and pictures and explanations in your adress so I look forward to see your next writings.
To provide useful information, please click to view
Bose headphones
ghd Hair Straightener
Women is Dakota
Sundance UGG Boots

Thank you!

]]> By: » Skype black-out: La concorrenza ringrazia - Uploads Blog.com http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/comment-page-1/#comment-2407454 » Skype black-out: La concorrenza ringrazia - Uploads Blog.com Sun, 13 Jul 2008 20:17:03 +0000 http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/#comment-2407454 [...] elencati e le loro visite durante le 36 ore di black-out. Per altre informazioni potete leggere il seguente articolo in [...] [...] elencati e le loro visite durante le 36 ore di black-out. Per altre informazioni potete leggere il seguente articolo in [...]

]]> By: Rojo: Skypeout; YouTube Ads; Free Music at Food Safety Trends http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/comment-page-1/#comment-1681594 Rojo: Skypeout; YouTube Ads; Free Music at Food Safety Trends Thu, 18 Oct 2007 08:23:04 +0000 http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/#comment-1681594 [...] Big winners from Skype’s Day Off include competitors Gizmo Project and GrandCentral, whose traffic soared following the outage writes TechCrunch.  [...] [...] Big winners from Skype’s Day Off include competitors Gizmo Project and GrandCentral, whose traffic soared following the outage writes TechCrunch.  [...]

]]> By: Exploit http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/comment-page-1/#comment-1576100 Exploit Tue, 28 Aug 2007 21:33:39 +0000 http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/#comment-1576100 <strong>Utenti Skype fuori dalla rete VOIP...</strong> Lo scorso 16 Agosto gli utenti Skype hanno dovuto rinunciare al software VOIP più famoso al mondo per circa 2 giorni a causa di un down di alcuni server che costituiscono il cuore del sistema....... Utenti Skype fuori dalla rete VOIP…

Lo scorso 16 Agosto gli utenti Skype hanno dovuto rinunciare al software VOIP più famoso al mondo per circa 2 giorni a causa di un down di alcuni server che costituiscono il cuore del sistema…….

]]> By: Louis-Eric http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/comment-page-1/#comment-1565691 Louis-Eric Mon, 20 Aug 2007 22:20:39 +0000 http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/#comment-1565691 The left-hand scale represents your rank within the Alexa dataset; the better you do, the lower your rank number is. This leads to perhaps odd, yet usefully-represented, graphs. The left-hand scale represents your rank within the Alexa dataset; the better you do, the lower your rank number is. This leads to perhaps odd, yet usefully-represented, graphs.

]]> By: Atul http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/comment-page-1/#comment-1565350 Atul Mon, 20 Aug 2007 16:11:04 +0000 http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/#comment-1565350 Hmm... regardless of Alexa's accuracy (or lack of).. the graph looks a it funny. Am I the only one to notice that the left hand scale looks, umm, rather inverted?? If it indeed is, what does it say about GrandCentral? More importantly.. about Alexa itself? Curiously, -a Hmm… regardless of Alexa’s accuracy (or lack of).. the graph looks a it funny.

Am I the only one to notice that the left hand scale looks, umm, rather inverted?? If it indeed is, what does it say about GrandCentral?

More importantly.. about Alexa itself?

Curiously,
-a

]]> By: Skype says Windows users trigged their downtime http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/comment-page-1/#comment-1565173 Skype says Windows users trigged their downtime Mon, 20 Aug 2007 13:33:07 +0000 http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/#comment-1565173 [...] are reporting of a silver lining [...] [...] are reporting of a silver lining [...]

]]> By: Omadsense http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/comment-page-1/#comment-1565112 Omadsense Mon, 20 Aug 2007 12:23:05 +0000 http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/#comment-1565112 I remember you having an article that said Alexa was usless? Why use it in this article? I personally like Alexa...... I remember you having an article that said Alexa was usless? Why use it in this article?

I personally like Alexa……

]]> By: Andrew http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/comment-page-1/#comment-1565099 Andrew Mon, 20 Aug 2007 12:12:49 +0000 http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/#comment-1565099 Ever consider the traffic to gizmoproject.com and grandcentral are due to SunRocket leaving it's customers in the lurch. Ever consider the traffic to gizmoproject.com and grandcentral are due to SunRocket leaving it’s customers in the lurch.

]]> By: Paul http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/comment-page-1/#comment-1564616 Paul Mon, 20 Aug 2007 04:07:37 +0000 http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/#comment-1564616 Blake, you are probably 80-90% correct, for today. It's common for service problems like this to effect an equivalent defection (equivalent to the severity of the problem, and in this case it wasn't that bad... only 36 hours). So most of the people who temporarily went to Gizmo, other similar services or even the POT lines, will probably go back to Skype, but they won't forget the outage and the inconvenience. A smaller percentage will find that they like another service better for one reason or another, or maybe the outage caused them particular headaches for some reason, and these people may jump ship to the alternative. What will be more dangerous for Skype is if they don't quickly learn from this, and prevent it from happening again, any time soon at least. And, as the Om Malik pointed out, Skype really needs to own these problems and be responsible for the problems it caused its users, and not go hide under a rock. Maybe they need to go study the text book Tylenol PR disaster management campaign (this obviously was not nearly as horrible as that, but they should have taken those obvious steps even if people weren't dying, just for the sake of saving their business and keeping their customers informed and satisfied that the company cares about them). Their no-show response is nothing short of insensitive and shows a complete lack of integrity. It didn't effect me, though I am a Skype user. However, I will be looking at alternatives just because of the way they handled the whole thing. Blake, you are probably 80-90% correct, for today. It’s common for service problems like this to effect an equivalent defection (equivalent to the severity of the problem, and in this case it wasn’t that bad… only 36 hours). So most of the people who temporarily went to Gizmo, other similar services or even the POT lines, will probably go back to Skype, but they won’t forget the outage and the inconvenience. A smaller percentage will find that they like another service better for one reason or another, or maybe the outage caused them particular headaches for some reason, and these people may jump ship to the alternative.

What will be more dangerous for Skype is if they don’t quickly learn from this, and prevent it from happening again, any time soon at least. And, as the Om Malik pointed out, Skype really needs to own these problems and be responsible for the problems it caused its users, and not go hide under a rock.

Maybe they need to go study the text book Tylenol PR disaster management campaign (this obviously was not nearly as horrible as that, but they should have taken those obvious steps even if people weren’t dying, just for the sake of saving their business and keeping their customers informed and satisfied that the company cares about them). Their no-show response is nothing short of insensitive and shows a complete lack of integrity. It didn’t effect me, though I am a Skype user. However, I will be looking at alternatives just because of the way they handled the whole thing.

]]> By: boo boy http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/comment-page-1/#comment-1564567 boo boy Mon, 20 Aug 2007 03:20:03 +0000 http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/#comment-1564567 @Tcruncher2: I am so jealous that you patented it. Now you will be rich! The first thing you should do with your money: either buy yourself a pair of glasses or pay someone who can translate English for you. Most of the discussion in the comments is not focused around who lost or who won. It is around the use of Alexa data to support the argument. If your comment wasn't directed at folks who discussed that aspect of this post, please accept my apologies. @Tcruncher2:

I am so jealous that you patented it. Now you will be rich!

The first thing you should do with your money: either buy yourself a pair of glasses or pay someone who can translate English for you.

Most of the discussion in the comments is not focused around who lost or who won. It is around the use of Alexa data to support the argument.

If your comment wasn’t directed at folks who discussed that aspect of this post, please accept my apologies.

]]> By: Emre Sokullu http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/comment-page-1/#comment-1564466 Emre Sokullu Mon, 20 Aug 2007 01:56:41 +0000 http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/#comment-1564466 "Gizmo Project offers a nearly identical package to Skype, but with added features including built in recording, and cross platform compatibility." Skype is cross platform too “Gizmo Project offers a nearly identical package to Skype, but with added features including built in recording, and cross platform compatibility.”

Skype is cross platform too

]]> By: maya http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/comment-page-1/#comment-1564462 maya Mon, 20 Aug 2007 01:51:03 +0000 http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/#comment-1564462 I have preferred gizmo over skype, it offers free outgoing and incoming when used with grandcentral. (http://www.grandcentral.com/howitworks/gizmo) I have preferred gizmo over skype, it offers free outgoing and incoming when used with grandcentral. (http://www.gran...owitworks/gizmo)

]]> By: Somewhat Frank http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/comment-page-1/#comment-1564440 Somewhat Frank Mon, 20 Aug 2007 01:32:29 +0000 http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/#comment-1564440 <strong>Skype Outage, Google Health Coming, Social Money Management, Social Networks In A Box, New AOL Mobile ...</strong> Somewhat Frank Weekly Tidbits from around the Web gathered by Frank Gruber for the week ending August 19, 2007.... Skype Outage, Google Health Coming, Social Money Management, Social Networks In A Box, New AOL Mobile …

Somewhat Frank Weekly Tidbits from around the Web gathered by Frank Gruber for the week ending August 19, 2007….

]]> By: David Mackey http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/comment-page-1/#comment-1564417 David Mackey Mon, 20 Aug 2007 01:06:49 +0000 http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/#comment-1564417 I'm considering using Gizmo just for a backup in case Skype fails. I’m considering using Gizmo just for a backup in case Skype fails.

]]> By: Tcruncher2 http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/comment-page-1/#comment-1564412 Tcruncher2 Mon, 20 Aug 2007 01:03:02 +0000 http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/#comment-1564412 Who cares ffs. Its just a simple comparison to highlight what everyone knew would happen anway. I can't believe some of you fks on TechCrunch bother to argue about this. Here's a point for you: - If a very popular service shts itself, then its competitors are going to get more popular during this period. WOW - what genius thought of that one ? Lucky I patented it, so I can now develop a website around it. Idiots ..... :D Who cares ffs. Its just a simple comparison to highlight what everyone knew would happen anway. I can’t believe some of you fks on TechCrunch bother to argue about this.

Here’s a point for you:
- If a very popular service shts itself, then its competitors are going to get more popular during this period.

WOW – what genius thought of that one ? Lucky I patented it, so I can now develop a website around it.

Idiots ….. :D

]]> By: Andy Fox http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/comment-page-1/#comment-1564408 Andy Fox Mon, 20 Aug 2007 00:54:25 +0000 http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/#comment-1564408 i think people just don't realize all the skype alternatives out there: http://misanthropytoday.wordpress.com/2007/08/19/skype-alternatives/ i think people just don’t realize all the skype alternatives out there:

http://misanthr...e-alternatives/

]]> By: Matthew F http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/comment-page-1/#comment-1564348 Matthew F Sun, 19 Aug 2007 23:49:18 +0000 http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/#comment-1564348 Adding to what Allen Stern said, GrandCentral also sent out a whole bunch of new beta invites last week, which is a solid explanation for its week-long increase in traffic. As Duncan Riley notes in the article, GrandCentral doesn't meaningfully compete with Skype. Seems like that should be plenty of reason to not compare traffic. Adding to what Allen Stern said, GrandCentral also sent out a whole bunch of new beta invites last week, which is a solid explanation for its week-long increase in traffic.

As Duncan Riley notes in the article, GrandCentral doesn’t meaningfully compete with Skype. Seems like that should be plenty of reason to not compare traffic.

]]> By: boo boy http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/comment-page-1/#comment-1564295 boo boy Sun, 19 Aug 2007 22:44:15 +0000 http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/#comment-1564295 seriously, this is a big dent in the credibility of TC The moment i saw this post, the first question came to mind was what: a few days ago, Michael has "BLASTED" Alexa and now one of the writers is using Alexa as a basis of his story. So, there are three logical conclusions I can make: a) Duncan and Michael differ on the legitimacy of Alexa data: This is perfectly normal. People disagree. In this case, I would I would like to see a joint post by MA and DR arguing it out. I am always open for a logical debate between two experts so please oblige your readers b) Duncan wasn't aware of Michaels' post: This is also fair. We all have so many things going on in daily life that we are not really aware of everything that surrounds us. Take the Internet for example, so many posts, so little time to read them. This is why you look towards a blog such as TC that you can trust. In this case, I would appreciate an updated response from DR. Duncan, for your readers, please submit a detailed explanation arguing the comments in MA earlier post rather than a comment. Again, as in (a) above, we know you got the answer - just help us stupid readers understand this please c) Duncan knew the post but didn't care: In fact, one could go with the conspiracy theory that Duncan and Michael had planned this ages ago so readers could get all riled up (or O'Reilly'ed up as I would put it), would get mad at the blog, comment on this, talk about it and thus increase the readership #'s...all in all, increasing revenue potential for TC. Although this is possible, I really do not believe it to be completely true. Michael is a hard-working and smart man and I can't think of reasons why he would do this. He has leadership in TC from other news outlets that always deliver honest news (yes, I mean FOX) and he has put his sweat and blood into raising TC. Why would he either risk the reputation of TC himself or let one of his authors do it? Thoughts folks? seriously, this is a big dent in the credibility of TC

The moment i saw this post, the first question came to mind was what: a few days ago, Michael has “BLASTED” Alexa and now one of the writers is using Alexa as a basis of his story.

So, there are three logical conclusions I can make:

a) Duncan and Michael differ on the legitimacy of Alexa data: This is perfectly normal. People disagree. In this case, I would I would like to see a joint post by MA and DR arguing it out. I am always open for a logical debate between two experts so please oblige your readers

b) Duncan wasn’t aware of Michaels’ post: This is also fair. We all have so many things going on in daily life that we are not really aware of everything that surrounds us. Take the Internet for example, so many posts, so little time to read them. This is why you look towards a blog such as TC that you can trust. In this case, I would appreciate an updated response from DR. Duncan, for your readers, please submit a detailed explanation arguing the comments in MA earlier post rather than a comment. Again, as in (a) above, we know you got the answer – just help us stupid readers understand this please

c) Duncan knew the post but didn’t care: In fact, one could go with the conspiracy theory that Duncan and Michael had planned this ages ago so readers could get all riled up (or O’Reilly’ed up as I would put it), would get mad at the blog, comment on this, talk about it and thus increase the readership #’s…all in all, increasing revenue potential for TC. Although this is possible, I really do not believe it to be completely true. Michael is a hard-working and smart man and I can’t think of reasons why he would do this. He has leadership in TC from other news outlets that always deliver honest news (yes, I mean FOX) and he has put his sweat and blood into raising TC. Why would he either risk the reputation of TC himself or let one of his authors do it?

Thoughts folks?

]]> By: Blake Brannon http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/comment-page-1/#comment-1564249 Blake Brannon Sun, 19 Aug 2007 21:21:57 +0000 http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/#comment-1564249 Assuming the Alexa stats are even right, I am going to say Skype will only temporarily be loosing customers. As soon as all the problems are fixed, they will be back. Assuming the Alexa stats are even right, I am going to say Skype will only temporarily be loosing customers. As soon as all the problems are fixed, they will be back.

]]> By: Goo Goo http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/comment-page-1/#comment-1564155 Goo Goo Sun, 19 Aug 2007 18:51:22 +0000 http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/#comment-1564155 For those interested in finding more about the differences between Alexa, Compete, etc.. this is a useful comparison summary: http://www.compete.com/help#snp2 For those interested in finding more about the differences between Alexa, Compete, etc.. this is a useful comparison summary: http://www.comp...e.com/help#snp2

]]> By: Billy http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/comment-page-1/#comment-1564152 Billy Sun, 19 Aug 2007 18:48:28 +0000 http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/#comment-1564152 Alexa tool bar is pretty useless. If these measurements were accurate; all the competing stats from neilsen ratings, comscore, alexa, and compete would not deviate so much from each other. There simply isn't a tool that comes even close to your own weblog stats. Alexa tool bar is pretty useless. If these measurements were accurate; all the competing stats from neilsen ratings, comscore, alexa, and compete would not deviate so much from each other. There simply isn’t a tool that comes even close to your own weblog stats.

]]> By: Goo Goo http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/comment-page-1/#comment-1564150 Goo Goo Sun, 19 Aug 2007 18:44:14 +0000 http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/#comment-1564150 @Dunkin... Compete releases daily statistics for certain metrics. Here is daily Attention charted (updated last 08/17): http://siteanalytics.compete.com/gizmoproject.com+grandcentral.com?metric=attD There is no real spike in Compete data for these two domains. @Dunkin…

Compete releases daily statistics for certain metrics.

Here is daily Attention charted (updated last 08/17):

http://siteanal...com?metric=attD

There is no real spike in Compete data for these two domains.

]]> By: A Million Dollar Boy http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/comment-page-1/#comment-1564149 A Million Dollar Boy Sun, 19 Aug 2007 18:41:28 +0000 http://www.techcrunch.com/2007/08/19/some-people-benefited-from-the-skype-outage/#comment-1564149 #14: I agree with Ray, this is a completely useless comment, and borders on ad hominem (get it ?) #14: I agree with Ray, this is a completely useless comment, and borders on ad hominem (get it ?)

]]>