Comments on: Bringo: Phone Tree Killer. This Is A Genuinely Useful Service http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/ Startup and Technology News Sat, 05 Jul 2008 20:21:04 +0000 http://wordpress.org/?v=2.5.1 By: Buy Gold - Scrap Gold Prices - Legitimate Part-Time Business - Make Money FAST http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-2326458 Buy Gold - Scrap Gold Prices - Legitimate Part-Time Business - Make Money FAST Sun, 25 May 2008 23:48:34 +0000 http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-2326458 <strong>Buy Gold - Scrap Gold Prices - Legitimate Part-Time Business - Make Money FAST...</strong> Like many of the first person shooter games, the main objective of Quake III is to kill other characters ( whether AI or other players ) which in Quake III terms is known as“ fragging.” The points which a player gathers, depend on the game mode whi... Buy Gold - Scrap Gold Prices - Legitimate Part-Time Business - Make Money FAST…

Like many of the first person shooter games, the main objective of Quake III is to kill other characters ( whether AI or other players ) which in Quake III terms is known as“ fragging.” The points which a player gathers, depend on the game mode whi…

]]> By: How to Beat the Customer Service Robots http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1776296 How to Beat the Customer Service Robots Tue, 20 Nov 2007 12:25:58 +0000 http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1776296 [...] Michael Arrington just wrote about a service I cant wait to try. With Bringo, http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#co..., the digital gatekeepers of your favorite corporate phone [...] [...] Michael Arrington just wrote about a service I cant wait to try. With Bringo, http://www.techcrunch.com/2007.....#co…, the digital gatekeepers of your favorite corporate phone [...]

]]> By: Futures News » How to Beat the Customer Service Robots http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1774926 Futures News » How to Beat the Customer Service Robots Tue, 20 Nov 2007 03:27:24 +0000 http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1774926 [...] Michael Arrington just wrote about a service I cant wait to try. With Bringo, http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#co..., the digital gatekeepers of your favorite corporate phone [...] [...] Michael Arrington just wrote about a service I cant wait to try. With Bringo, http://www.techcrunch.com/2007.....#co…, the digital gatekeepers of your favorite corporate phone [...]

]]> By: Cossacks Breaking News » How to Beat the Customer Service Robots http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1774659 Cossacks Breaking News » How to Beat the Customer Service Robots Tue, 20 Nov 2007 01:55:47 +0000 http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1774659 [...] Michael Arrington just wrote about a service I cant wait to try. With Bringo, http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#co..., the digital gatekeepers of your favorite corporate phone [...] [...] Michael Arrington just wrote about a service I cant wait to try. With Bringo, http://www.techcrunch.com/2007.....#co…, the digital gatekeepers of your favorite corporate phone [...]

]]> By: The Online Playground of Ted Goas http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1689572 The Online Playground of Ted Goas Sun, 21 Oct 2007 17:54:03 +0000 http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1689572 [...] and calls the user back when it has a human person from the desired company already on the phone. As TechCrunch’s Michael Arrington explains, “just find the company you want to talk to in their directory, type in your phone number, and [...] [...] and calls the user back when it has a human person from the desired company already on the phone. As TechCrunch’s Michael Arrington explains, “just find the company you want to talk to in their directory, type in your phone number, and [...]

]]> By: Hornswaggled http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1495909 Hornswaggled Thu, 12 Jul 2007 17:45:16 +0000 http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1495909 <strong>Bringo: Never Deal with Automated Phone Support Again...</strong> One of the more annoying things that most of us have to deal with is calling a company and getting an automated system to route our calls. The dreaded automated service generally results in a loop of unanswered questions and delivers pissed off custome... Bringo: Never Deal with Automated Phone Support Again…

One of the more annoying things that most of us have to deal with is calling a company and getting an automated system to route our calls. The dreaded automated service generally results in a loop of unanswered questions and delivers pissed off custome…

]]> By: IVR (Intelligent Voice Response) from Crimsonet » Keeping Pesky Customers Happy http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1493801 IVR (Intelligent Voice Response) from Crimsonet » Keeping Pesky Customers Happy Wed, 11 Jul 2007 12:55:40 +0000 http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1493801 [...] appears that these pesky customers are often taking things into their own hands. As TechCrunch tells us, there is a new service, which they believe to be genuinely useful. It’s Bringo, the Phone [...] [...] appears that these pesky customers are often taking things into their own hands. As TechCrunch tells us, there is a new service, which they believe to be genuinely useful. It’s Bringo, the Phone [...]

]]> By: VoIP IP Telephony http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1400507 VoIP IP Telephony Mon, 28 May 2007 20:07:15 +0000 http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1400507 <strong>Bringo to brings sanity to Phone trees...</strong> Anyway a post on techcrunch tells me that I could use Bringo or Nophonetrees.com instead. What ever the way you have tried to traverse the phone trees, is a bit of a past ritual now.... Bringo to brings sanity to Phone trees…

Anyway a post on techcrunch tells me that I could use Bringo or Nophonetrees.com instead. What ever the way you have tried to traverse the phone trees, is a bit of a past ritual now….

]]> By: Things I Learned This Week « Kreblog http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1385465 Things I Learned This Week « Kreblog Sun, 20 May 2007 01:37:20 +0000 http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1385465 [...] It is easy to get an operator. [...] [...] It is easy to get an operator. [...]

]]> By: My Affiliate Journey http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1385215 My Affiliate Journey Sat, 19 May 2007 18:58:45 +0000 http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1385215 <strong>A Poem About Bringo- Says It All!...</strong> Just as I was looking forward to write a short reviews of Bringo, a service that will catch attention of millions of Americans, I found this poem over at TechCrunch which expresses just what a feel about this new wonderful service: Just when I’ve b... A Poem About Bringo- Says It All!…

Just as I was looking forward to write a short reviews of Bringo, a service that will catch attention of millions of Americans, I found this poem over at TechCrunch which expresses just what a feel about this new wonderful service:

Just when I’ve b…

]]> By: Adi R http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1380291 Adi R Wed, 16 May 2007 19:37:03 +0000 http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1380291 This is a ridiculous idea! The whole reason those companies have robots/menus is to make sure you are routed to the correct department. What are the chances that a person you hit via this Bringo will know what to tell you or where to route your call? A lot of bigger companies don't just have single call center any more. Sounds like big companies should rebel against this idea, or, alternatively, adopt it by changing their greeting to: "Please listen to the menu if you would like to get routed to the proper department, or if you prefer to talk to a person right away, click 0 " A lot of companies do this already, in fact. The only other advantage I can think of is maybe not having to sit on hold for a while, as instead you sit around at home and wait for the phone to ring, which can be just the same, for all us folks with Speakerphone. This is a ridiculous idea!
The whole reason those companies have robots/menus is to make sure you are routed to the correct department. What are the chances that a person you hit via this Bringo will know what to tell you or where to route your call? A lot of bigger companies don’t just have single call center any more.

Sounds like big companies should rebel against this idea, or, alternatively, adopt it by changing their greeting to:
“Please listen to the menu if you would like to get routed to the proper department, or if you prefer to talk to a person right away, click 0 ”

A lot of companies do this already, in fact.

The only other advantage I can think of is maybe not having to sit on hold for a while, as instead you sit around at home and wait for the phone to ring, which can be just the same, for all us folks with Speakerphone.

]]> By: Fidel Guajardo http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1380290 Fidel Guajardo Wed, 16 May 2007 19:35:12 +0000 http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1380290 About a year ago ABC News gave a story about a guy who started an IVR Cheatsheet that lists the buttons to press on your phone to get thru to a real human for many companies. The original list is at: http://www.paulenglish.com/ivr/ and has become so popular that there is a new site for it at: http://gethuman.com/ About a year ago ABC News gave a story about a guy who started an IVR Cheatsheet that lists the buttons to press on your phone to get thru to a real human for many companies. The original list is at: http://www.paulenglish.com/ivr/ and has become so popular that there is a new site for it at: http://gethuman.com/

]]> By: Cvos SEO http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1380241 Cvos SEO Wed, 16 May 2007 18:54:30 +0000 http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1380241 <i>How are they going to make money? Sell your phone numbers?</i> Michael, I was wondering the exact same thing while i was viewing the screen that said "verifying your phone number". Bringo will have a huge list of active phone numbers they can legally market and broker. How are they going to make money? Sell your phone numbers?
Michael, I was wondering the exact same thing while i was viewing the screen that said “verifying your phone number”.

Bringo will have a huge list of active phone numbers they can legally market and broker.

]]> By: Michael http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1380118 Michael Wed, 16 May 2007 17:27:41 +0000 http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1380118 How are they going to make money? Sell your phone numbers? If they make money by offering an ad when you pick up the phone isn't that also considered a waste of time? How are they going to make money? Sell your phone numbers?

If they make money by offering an ad when you pick up the phone isn’t that also considered a waste of time?

]]> By: Andrea http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1380117 Andrea Wed, 16 May 2007 17:27:31 +0000 http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1380117 wow...this will make life so much more productive. wow…this will make life so much more productive.

]]> By: netmuse http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1380050 netmuse Wed, 16 May 2007 16:47:20 +0000 http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1380050 LOL #2!!! ROFL! LOL #2!!! ROFL!

]]> By: Mike http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1380002 Mike Wed, 16 May 2007 16:14:15 +0000 http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1380002 @Cvos SEO: Google/Yahoo will probably acquire this company and remove itself from the listing, ha. @Cvos SEO: Google/Yahoo will probably acquire this company and remove itself from the listing, ha.

]]> By: pallet jack http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1379880 pallet jack Wed, 16 May 2007 14:48:24 +0000 http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1379880 Great innovation ... - rb Great innovation …

- rb

]]> By: Ramon http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1379613 Ramon Wed, 16 May 2007 11:05:41 +0000 http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1379613 So...what happens to my phone number once I enter it in this innocent looking field and hit submit? So…what happens to my phone number once I enter it in this innocent looking field and hit submit?

]]> By: Michael K http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1378927 Michael K Wed, 16 May 2007 02:33:15 +0000 http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1378927 So, this is pretty much the 1800-Free-411 model. 411 calls used to have a dollar cost. Attempting to reach a human being through most phone trees also had a cost - endless frustration and wasted time. In exchange for eliminating that cost, Bringo can play an ad before you connecting you. They can even target this ad according to the company you are currently dialing as well as your history of calls through the system. They could even require you to say "Connect" before they transfer you - a voice sample through which they can determine your gender for future advertising. This is great. So, this is pretty much the 1800-Free-411 model.

411 calls used to have a dollar cost. Attempting to reach a human being through most phone trees also had a cost - endless frustration and wasted time.

In exchange for eliminating that cost, Bringo can play an ad before you connecting you. They can even target this ad according to the company you are currently dialing as well as your history of calls through the system. They could even require you to say “Connect” before they transfer you - a voice sample through which they can determine your gender for future advertising.

This is great.

]]> By: Jackson http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1378918 Jackson Wed, 16 May 2007 02:29:46 +0000 http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1378918 I like how TC is starting to qualify posts with "Genuinely Useful" - as most services covered here are quite the opposite. I like how TC is starting to qualify posts with “Genuinely Useful” - as most services covered here are quite the opposite.

]]> By: district 12 http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1378729 district 12 Tue, 15 May 2007 23:51:13 +0000 http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1378729 <strong>Oh Oh, Bringo…No more automated vocie reps!...</strong> I was just on TechCrunch reading about this new Service called Bringo which promises us to “Stop Talking to Machines and Talk to a Real Human”. In order to use it, all you have to do is: Find a company you want to call Enter your phone nu... Oh Oh, Bringo…No more automated vocie reps!…

I was just on TechCrunch reading about this new Service called Bringo which promises us to “Stop Talking to Machines and Talk to a Real Human”. In order to use it, all you have to do is:

Find a company you want to call
Enter your phone nu…

]]> By: Steve S http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1378662 Steve S Tue, 15 May 2007 22:54:19 +0000 http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1378662 It's so rare that you actually find something that actually solves a problem in Web 2.0. Great work to the creators of this. Steve, Howtosplitanatom.com It’s so rare that you actually find something that actually solves a problem in Web 2.0. Great work to the creators of this.

Steve,
Howtosplitanatom.com

]]> By: Monty http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1378644 Monty Tue, 15 May 2007 22:45:54 +0000 http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1378644 Just canceled my Vonage account with this. perfect! Just canceled my Vonage account with this. perfect!

]]> By: Ted Goas http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1378611 Ted Goas Tue, 15 May 2007 22:17:11 +0000 http://www.techcrunch.com/2007/05/15/bringo-phone-tree-killer-this-is-a-genuinely-useful-service/#comment-1378611 Great resource! I can't wait until the get some more ISPs in there. Checked out GetHuman.com too, looks like another great resource. Not very pretty, but a lot of numbers and grading system. Great resource! I can’t wait until the get some more ISPs in there. Checked out GetHuman.com too, looks like another great resource. Not very pretty, but a lot of numbers and grading system.

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