Comments on: Twelve Million New Customers For Zimbra – Partnership With Comcast http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/ Startup and Technology News Tue, 10 Nov 2009 20:56:03 -0800 hourly 1 By: Zimbra Gains 12 Million Comcast Users : The Last Podcast http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/comment-page-1/#comment-1657917 Zimbra Gains 12 Million Comcast Users : The Last Podcast Thu, 04 Oct 2007 05:06:09 +0000 http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/#comment-1657917 [...] might be the first positive thing I can say about Comcast. According to TechCrunch, Comcast just made a deal with Zimbra, the web email and collaboration suite that recently became [...] [...] might be the first positive thing I can say about Comcast. According to TechCrunch, Comcast just made a deal with Zimbra, the web email and collaboration suite that recently became [...]

]]> By: Alex http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/comment-page-1/#comment-1367781 Alex Mon, 07 May 2007 17:33:35 +0000 http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/#comment-1367781 Brilliant move by Comcast. They are getting one solution/offering closer to the SOHO market. This announcement comes on the heals of the Pivot expanded offering (cellular with Sprint). The MSO's are just better than the Telco's. It is that simple! Brilliant move by Comcast. They are getting one solution/offering closer to the SOHO market.
This announcement comes on the heals of the Pivot expanded offering (cellular with Sprint).

The MSO’s are just better than the Telco’s. It is that simple!

]]> By: Zoli Erdos http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/comment-page-1/#comment-1367744 Zoli Erdos Mon, 07 May 2007 17:04:03 +0000 http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/#comment-1367744 Ditto to #2, Allen. 12 Milliion *potential* customers. I'm also a Comcast broadband user who never bothered about their website, or email service for that matter. A word of caution: no matter how good your email package is (Zimbra will clearly be better than the current service) it's never a good idea to have an ISP-specific email address. If they allow private domains, that's a different story.. ISP's can change, you may move ..etc, and who wants to change email addresses all the time? Ditto to #2, Allen. 12 Milliion *potential* customers.

I’m also a Comcast broadband user who never bothered about their website, or email service for that matter.

A word of caution: no matter how good your email package is (Zimbra will clearly be better than the current service) it’s never a good idea to have an ISP-specific email address. If they allow private domains, that’s a different story.. ISP’s can change, you may move ..etc, and who wants to change email addresses all the time?

]]> By: John Robb - Zimbra Team... http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/comment-page-1/#comment-1367654 John Robb - Zimbra Team... Mon, 07 May 2007 15:40:23 +0000 http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/#comment-1367654 Thanks everyone for the nice comments. To clarify, Zimbra has announced that we have 6 million paid mailboxes and we have not included any Comcast mailboxes in this number. We are excited about the Comcast partnership and we believe it will have a significant impact on this number going forward and you should expect to hear more from us later on in the year. Thanks everyone for the nice comments. To clarify, Zimbra has announced that we have 6 million paid mailboxes and we have not included any Comcast mailboxes in this number. We are excited about the Comcast partnership and we believe it will have a significant impact on this number going forward and you should expect to hear more from us later on in the year.

]]> By: bdb http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/comment-page-1/#comment-1367649 bdb Mon, 07 May 2007 15:34:16 +0000 http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/#comment-1367649 I have been saying Comcast needed to get their "ducks in a row" for a while. While I kind of thought they'd choose an offering from someone large (AOL or Google), this is a very nice fit. Comcast still needs to make some more moves to improve their services and get with the times, such as better integration of the triple-play with the Pivot/Sprint (MVNO) service. @Garth, Zimbra is available to ALL Comcast customers, but the "visual voicemail" is only available to triple-play customers. If zimbra adds 2-3M users that will be a significant addition. The question that remains is how the deal was structured. Flat fee to zimbra? Per user fee to zimbra? Other? These details would give a better idea of how this will translate to increased revenue. Is this the first step toward a comcast acquisition of zimbra? I have been saying Comcast needed to get their “ducks in a row” for a while. While I kind of thought they’d choose an offering from someone large (AOL or Google), this is a very nice fit. Comcast still needs to make some more moves to improve their services and get with the times, such as better integration of the triple-play with the Pivot/Sprint (MVNO) service.

@Garth, Zimbra is available to ALL Comcast customers, but the “visual voicemail” is only available to triple-play customers.

If zimbra adds 2-3M users that will be a significant addition. The question that remains is how the deal was structured. Flat fee to zimbra? Per user fee to zimbra? Other? These details would give a better idea of how this will translate to increased revenue. Is this the first step toward a comcast acquisition of zimbra?

]]> By: walter http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/comment-page-1/#comment-1367566 walter Mon, 07 May 2007 14:23:07 +0000 http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/#comment-1367566 nice work zimbraaaaaa nice work zimbraaaaaa

]]> By: xxdesmus http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/comment-page-1/#comment-1367397 xxdesmus Mon, 07 May 2007 12:28:27 +0000 http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/#comment-1367397 Wow, that is great news for Zimbra. I wish my ISP would switch over. Our current webmail is absolutely god awful. Congratulations to Zimbra! Wow, that is great news for Zimbra. I wish my ISP would switch over. Our current webmail is absolutely god awful.

Congratulations to Zimbra!

]]> By: grazitaly http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/comment-page-1/#comment-1367298 grazitaly Mon, 07 May 2007 10:07:05 +0000 http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/#comment-1367298 Congratulations to Zimbra! Congratulations to Zimbra!

]]> By: Hire A Helper http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/comment-page-1/#comment-1367253 Hire A Helper Mon, 07 May 2007 08:02:04 +0000 http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/#comment-1367253 <strong>How Bad Design Increases Business...</strong> Sorry for you designers who read my blog regularly. Let me explain something though: Better Design does NOT mean Better Website. ...... How Bad Design Increases Business…

Sorry for you designers who read my blog regularly. Let me explain something though:
Better Design does NOT mean Better Website.
……

]]> By: Garth http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/comment-page-1/#comment-1367247 Garth Mon, 07 May 2007 07:46:41 +0000 http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/#comment-1367247 I thought the interesting part of the CNET note was that of the 6 million mailboxes zimbra hosts 1 million are for a single customer. (H&R Block or a webhost?) The comcast deal surely won't double their existing accounts, especially since only customers with the triple play get zimbra. I thought the interesting part of the CNET note was that of the 6 million mailboxes zimbra hosts 1 million are for a single customer. (H&R Block or a webhost?)

The comcast deal surely won’t double their existing accounts, especially since only customers with the triple play get zimbra.

]]> By: Allen Stern http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/comment-page-1/#comment-1367160 Allen Stern Mon, 07 May 2007 04:43:52 +0000 http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/#comment-1367160 Paul - I was walking down the street the other day and saw a sign for a general contractor on a van. The van's email address was: xyzxyzxyz@comcast.net So now, what happens when the contractor decides to get another service? He has to redo his van and also make sure his clients know. I agree completely that the non-tethered services win in my book. Actually I prefer using email on a domain I own so no matter if Yahoo merges with Microsoft and the email goes away, I still have control over what I receive. Paul – I was walking down the street the other day and saw a sign for a general contractor on a van. The van’s email address was:
xyzxyzxyz@comcast.net

So now, what happens when the contractor decides to get another service? He has to redo his van and also make sure his clients know.

I agree completely that the non-tethered services win in my book. Actually I prefer using email on a domain I own so no matter if Yahoo merges with Microsoft and the email goes away, I still have control over what I receive.

]]> By: Paul http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/comment-page-1/#comment-1367156 Paul Mon, 07 May 2007 04:37:08 +0000 http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/#comment-1367156 Smart move for Comcast to offer a sticky package of features to their subscribers. How much of a price advantage will a competitor have to offer to pull someone off the voicemail, email and whatever other Comcast services they have become used to? Agree it won't be close to 100% of subs, but still... I'm always amazed at how many people are dumb enough to use their access provider's email service when Yahoo! and others are free, usually better, and untethered to access. Smart move for Comcast to offer a sticky package of features to their subscribers. How much of a price advantage will a competitor have to offer to pull someone off the voicemail, email and whatever other Comcast services they have become used to? Agree it won’t be close to 100% of subs, but still…

I’m always amazed at how many people are dumb enough to use their access provider’s email service when Yahoo! and others are free, usually better, and untethered to access.

]]> By: Kewtr http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/comment-page-1/#comment-1367154 Kewtr Mon, 07 May 2007 04:24:42 +0000 http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/#comment-1367154 Nice work for them, I doubt I'll use it though. New customers maybe, and people that use the webmail, but I don't know how many that will include. Any which way, it's nice for both parties, so that's good news. Nice work for them, I doubt I’ll use it though. New customers maybe, and people that use the webmail, but I don’t know how many that will include.

Any which way, it’s nice for both parties, so that’s good news.

]]> By: jonny d http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/comment-page-1/#comment-1367153 jonny d Mon, 07 May 2007 04:18:36 +0000 http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/#comment-1367153 Wow! That's incredible news for Zimbra. I checked out some of their screenshots a while back, and they're pretty snazzy--since I'll be getting the Triple Play next month, I'll have to see what I think. Wow! That’s incredible news for Zimbra. I checked out some of their screenshots a while back, and they’re pretty snazzy–since I’ll be getting the Triple Play next month, I’ll have to see what I think.

]]> By: Allen Stern http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/comment-page-1/#comment-1367144 Allen Stern Mon, 07 May 2007 04:10:07 +0000 http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/#comment-1367144 Anon - even if I am off (which is ok) it's not 100%. And I agree with you. The installer comes out, puts in the disk, installs whatever and you are done. The average user has no idea they can remove any/all of it. Like the old days with AOL :) Anon – even if I am off (which is ok) it’s not 100%. And I agree with you. The installer comes out, puts in the disk, installs whatever and you are done. The average user has no idea they can remove any/all of it.

Like the old days with AOL :)

]]> By: Anon http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/comment-page-1/#comment-1367143 Anon Mon, 07 May 2007 04:08:34 +0000 http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/#comment-1367143 Allen, Sadly, your 30-50% guess is way off. You'd be shocked at how many people don't know how to change their browsers start page, yes in this day and age. And Comcast not only brands your browser (replaces IE logo w/ Comcast logo) but they set 'your' home page to comcast.net. Allen,

Sadly, your 30-50% guess is way off. You’d be shocked at how many people don’t know how to change their browsers start page, yes in this day and age. And Comcast not only brands your browser (replaces IE logo w/ Comcast logo) but they set ‘your’ home page to comcast.net.

]]> By: Rishi http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/comment-page-1/#comment-1367136 Rishi Mon, 07 May 2007 04:05:04 +0000 http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/#comment-1367136 Good news for comcast users. I wonder whether this change will result in an increase in the storage limit (25 MB currently ). If it does , then small business users can use Comcast services to provide for their main email hosting solution. Good news for comcast users. I wonder whether this change will result in an increase in the storage limit (25 MB currently ).
If it does , then small business users can use Comcast services to provide for their main email hosting solution.

]]> By: Allen Stern http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/comment-page-1/#comment-1367131 Allen Stern Mon, 07 May 2007 04:03:17 +0000 http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/#comment-1367131 Sorry Mike, I have to disagree with your title. As I noted on my post, I have been a customer of Comcast for about 9 years and have never used their home page. And I bet at least 30-50% of their user base do not use it as well. So at best, it would be 6 million. I like Zimbra and Plaxo a lot but can you help me understand how everyone would use it? I guess as I noted they could force us to use it but I doubt that would work. Maybe add "potential" to the title and it would work... I guess you got a 10 minute exclusive over the rest of us? :) Sorry Mike, I have to disagree with your title. As I noted on my post, I have been a customer of Comcast for about 9 years and have never used their home page. And I bet at least 30-50% of their user base do not use it as well. So at best, it would be 6 million. I like Zimbra and Plaxo a lot but can you help me understand how everyone would use it? I guess as I noted they could force us to use it but I doubt that would work.

Maybe add “potential” to the title and it would work…

I guess you got a 10 minute exclusive over the rest of us? :)

]]> By: Jay (living in First Life) http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/comment-page-1/#comment-1367126 Jay (living in First Life) Mon, 07 May 2007 03:59:21 +0000 http://www.techcrunch.com/2007/05/06/twelve-million-new-customers-for-zimbra-partnership-with-comcast/#comment-1367126 Congratulations to Zimbra. That's a big deal to land and clear sign of traction. Congratulations to Zimbra. That’s a big deal to land and clear sign of traction.

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