Comments on: Dell Pays Tribute to Digg with New IdeaStorm Site http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/ Startup and Technology News Thu, 24 Jul 2008 06:39:10 +0000 http://wordpress.org/?v=2.5.1 By: New Blog Vocabulary: Fatblogging » Webomatica - Technology and Entertainment Digest http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-1639551 New Blog Vocabulary: Fatblogging » Webomatica - Technology and Entertainment Digest Sat, 22 Sep 2007 15:38:10 +0000 http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-1639551 [...] Getting back to the subject of inventing tech phrases (weblogisms), here’s another post that suggests some more: honeypots, sleepers, rockets, late bloomers, duds, screwdrivers, and pubs. Mr. Engtech came up with “blogamageddon” and found the two phrases “wypo” and “weblogism” in the comments at Techcrunch. [...] [...] Getting back to the subject of inventing tech phrases (weblogisms), here’s another post that suggests some more: honeypots, sleepers, rockets, late bloomers, duds, screwdrivers, and pubs. Mr. Engtech came up with “blogamageddon” and found the two phrases “wypo” and “weblogism” in the comments at Techcrunch. [...]

]]> By: StanleyWong.org http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-1051758 StanleyWong.org Sun, 25 Feb 2007 22:51:35 +0000 http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-1051758 <strong>Harnessing Consumer Voice to Improve Products & Customer Experience...</strong> Brilliant! I am very impressed by the recent release of several Digg style user feedback and voting mechanisms applied to improving companies and products. There are two forward thinking companies who have gained quite a bit of press: Dell Ideastorm... Harnessing Consumer Voice to Improve Products & Customer Experience…

Brilliant! I am very impressed by the recent release of several Digg style user feedback and voting mechanisms applied to improving companies and products. There are two forward thinking companies who have gained quite a bit of press:

Dell Ideastorm…

]]> By: Kula bácsi http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-1026605 Kula bácsi Fri, 23 Feb 2007 09:48:44 +0000 http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-1026605 digg readers are retards. digg readers are retards.

]]> By: Dan http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-1019700 Dan Thu, 22 Feb 2007 17:26:55 +0000 http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-1019700 How long before all manufacturers start implementing something like this? It seems pretty simple, ask the consumer what he/she wants and give it to them, rather than having to rely on old market research. How long before all manufacturers start implementing something like this? It seems pretty simple, ask the consumer what he/she wants and give it to them, rather than having to rely on old market research.

]]> By: Sean ODriscoll http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-990619 Sean ODriscoll Tue, 20 Feb 2007 00:48:21 +0000 http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-990619 ok, so what is it they owe Digg? I "dig" Digg, but they hardly innovated the concepted of user participation based voting. I like what Dell has done, and Yahoo, and even our own stuff (I work at Microsoft) at http://connect.microsoft.com. I blogged about these yesterday at www.communitygrouptherapy.com if folks are interested in another take. sean ok, so what is it they owe Digg? I “dig” Digg, but they hardly innovated the concepted of user participation based voting. I like what Dell has done, and Yahoo, and even our own stuff (I work at Microsoft) at http://connect.microsoft.com.

I blogged about these yesterday at http://www.communitygrouptherapy.com if folks are interested in another take.

sean

]]> By: Lionel DAVID http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-988505 Lionel DAVID Mon, 19 Feb 2007 20:30:22 +0000 http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-988505 oups...the hyperlink is www.crowdspirit.org .... sorry oups…the hyperlink is http://www.crowdspirit.org …. sorry

]]> By: Lionel DAVID http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-988498 Lionel DAVID Mon, 19 Feb 2007 20:29:42 +0000 http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-988498 I'm very happy to see that companies like DELL are addressing the first stage of the crowdsourcing world. This is an other good proof of our business model --> www.CrowdSpirit.org..hopefully for us, they are very far from what we are proposing to the community ;-) I’m very happy to see that companies like DELL are addressing the first stage of the crowdsourcing world. This is an other good proof of our business model –> http://www.CrowdSpirit.org..hopefully for us, they are very far from what we are proposing to the community ;-)

]]> By: Adventures in digital marketing http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-984589 Adventures in digital marketing Mon, 19 Feb 2007 11:55:08 +0000 http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-984589 <strong>Dell release yet another conversational marketing platform...</strong> In another bold move Dell have released yet another conversational marketing platform, moving them beyond simple blogging and such, into the world of Digg style posts and voting with their new Dell Idea Storm site. Running with the line that... Dell release yet another conversational marketing platform…

In another bold move Dell have released yet another conversational marketing platform, moving them beyond simple blogging and such, into the world of Digg style posts and voting with their new Dell Idea Storm site. Running with the line that…

]]> By: Unofficial DreamHost Blog http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-984080 Unofficial DreamHost Blog Mon, 19 Feb 2007 10:38:56 +0000 http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-984080 www.dreamhost.com has used a quite clever suggestion system for almost 3 years. All customers can suggest new implementations, upgrades, features, etc. DreamHost then assign a "cost" from 1 to 5 credits, based on how difficult they feel it will be to implement the suggestion. Each customer gets 40 credits they can use to vote either for or against a suggestion. They can change or remove their votes at any time. If a suggestion is implemented they'll get their credits back. Votes (strongly) influence what gets implemented, but do not 100% determine it! Currently there are close to 800 suggestions from "Remove whitespace from email receipt so printed out it fits on one page" (1 point) to "Add an integrated challenge/response anti-spam system" (5 points). http://www.dreamhost.com has used a quite clever suggestion system for almost 3 years.

All customers can suggest new implementations, upgrades, features, etc. DreamHost then assign a “cost” from 1 to 5 credits, based on how difficult they feel it will be to implement the suggestion.

Each customer gets 40 credits they can use to vote either for or against a suggestion. They can change or remove their votes at any time. If a suggestion is implemented they’ll get their credits back.

Votes (strongly) influence what gets implemented, but do not 100% determine it!

Currently there are close to 800 suggestions from “Remove whitespace from email receipt so printed out it fits on one page” (1 point) to “Add an integrated challenge/response anti-spam system” (5 points).

]]> By: Zohar http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-983023 Zohar Mon, 19 Feb 2007 08:05:56 +0000 http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-983023 Mike, We need to convince the people @ GMAIL to do the same... There are many new ideas and urgent needs (I have a couple regarding the SPAM FOLDER) that needs the attention. Unfortunately the discussion groups are targeted to how-tos and support issues. As one of the GMAIL ambassadors your help will be appreciated. Zohar Mike,

We need to convince the people @ GMAIL to do the same…

There are many new ideas and urgent needs (I have a couple regarding the SPAM FOLDER) that needs the attention. Unfortunately the discussion groups are targeted to how-tos and support issues.

As one of the GMAIL ambassadors your help will be appreciated.

Zohar

]]> By: John Gundersen http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-982932 John Gundersen Mon, 19 Feb 2007 07:52:31 +0000 http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-982932 I believe these guys were actually the first to apply the digg model to ideas... www.brightidea.com ...have a generic version for companies to add to their website. so, should we bitch at AppExchange for ganking it from them? I believe these guys were actually the first to apply the digg model to ideas… http://www.brightidea.com …have a generic version for companies to add to their website.

so, should we bitch at AppExchange for ganking it from them?

]]> By: Bill Boebel http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-977775 Bill Boebel Sun, 18 Feb 2007 19:24:26 +0000 http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-977775 This sort of customer suggestion site works great. We have been running our own using Pligg for several months now, and our customers love it... http://ideas.webmail.us/ I'm glad to see a large company like Dell doing this as well. This sort of customer suggestion site works great. We have been running our own using Pligg for several months now, and our customers love it… http://ideas.webmail.us/

I’m glad to see a large company like Dell doing this as well.

]]> By: brian (ideastorm.com) http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-967115 brian (ideastorm.com) Sat, 17 Feb 2007 21:51:53 +0000 http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-967115 hi everyone.. i'm the (current) owner of the domain ideastorm.com.. Sal Shepherd is the guy who brought Dell's 'idea' to my attention. Of course, nothing was out there to indicate this prior to my signing the agreement to sell.. but what do you do? I mean, i could bitch that i shouldn't have sold my AAPL stock 2 years ago too.. woulda shoulda coulda. hey, i'm quite happy that i'll be completely out of debt next week, for nothing other than conjuring up a catchy word 9 years ago. Hurt me some more. :) hi everyone..

i’m the (current) owner of the domain ideastorm.com.. Sal Shepherd is the guy who brought Dell’s ‘idea’ to my attention. Of course, nothing was out there to indicate this prior to my signing the agreement to sell.. but what do you do? I mean, i could bitch that i shouldn’t have sold my AAPL stock 2 years ago too.. woulda shoulda coulda.

hey, i’m quite happy that i’ll be completely out of debt next week, for nothing other than conjuring up a catchy word 9 years ago. Hurt me some more. :)

]]> By: Shawn Elson http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-964714 Shawn Elson Sat, 17 Feb 2007 17:22:36 +0000 http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-964714 As a UE consultant, I have talked to a lot of companies about having a public space for their customers to propose suggestions. Most shudder at the thought of having to spend customer service resources moderating open forums for two reasons. First, they are going to have a lot of angry people flaming the company on the company's site. Second, what are the product managers going to do with the good, non-revenue producing suggestions generated by the customers? What happens to the loyal customers who voted for top rated suggestions that are passed over for better business opportunities? As a UE consultant, I have talked to a lot of companies about having a public space for their customers to propose suggestions. Most shudder at the thought of having to spend customer service resources moderating open forums for two reasons. First, they are going to have a lot of angry people flaming the company on the company’s site. Second, what are the product managers going to do with the good, non-revenue producing suggestions generated by the customers? What happens to the loyal customers who voted for top rated suggestions that are passed over for better business opportunities?

]]> By: engtech http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-964299 engtech Sat, 17 Feb 2007 16:29:40 +0000 http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-964299 "So why is Digg not licensing its technology?" I think a few people would buy a license just to reverse engineer the algorithms to better understand how to game Digg. The success of Digg is the audience/traffic levels it can bring to a site -- not the technology. There's nothing that special about the technology. It's like saying there's something special about how TechCrunch is set up. It's just running Wordpress. It's the content / community / audience that make it stand out. “So why is Digg not licensing its technology?”

I think a few people would buy a license just to reverse engineer the algorithms to better understand how to game Digg.

The success of Digg is the audience/traffic levels it can bring to a site — not the technology. There’s nothing that special about the technology.

It’s like saying there’s something special about how TechCrunch is set up. It’s just running Wordpress. It’s the content / community / audience that make it stand out.

]]> By: Colin Dowling http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-964140 Colin Dowling Sat, 17 Feb 2007 16:09:50 +0000 http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-964140 As a recent former employee of Dell, I am not the least bit shocked that a popular suggestion is to have an internal forum for employees. There is a very wife gulf between the people guiding the company and those doing the trenchwork (sales, marketing). The sooner the environment changes there not only to listen to customers but also to listen to employees, the sooner the company can move forward. Hopefully this will be a solid start to that. As a recent former employee of Dell, I am not the least bit shocked that a popular suggestion is to have an internal forum for employees. There is a very wife gulf between the people guiding the company and those doing the trenchwork (sales, marketing). The sooner the environment changes there not only to listen to customers but also to listen to employees, the sooner the company can move forward. Hopefully this will be a solid start to that.

]]> By: Steve Morsa http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-963959 Steve Morsa Sat, 17 Feb 2007 15:45:38 +0000 http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-963959 This new initiative by Dell is excellent...for Dell. But; based on their "what was once yours is now ours--for free...and thank you very much" terms of service; anyone with an idea/s which can be protected by a patent (or otherwise sold/licensed to them), it's terrible. Another case of the headline givith...and the fine print taketh away... ...and why am I not surprised to hear that my "ol' domain buddy" Sal Shepherd (comment #24) was able to make some nice $$$ off of this... ...congrats, Shep. ;-) This new initiative by Dell is excellent…for Dell.

But; based on their “what was once yours is now ours–for free…and thank you very much” terms of service; anyone with an idea/s which can be protected by a patent (or otherwise sold/licensed to them), it’s terrible.

Another case of the headline givith…and the fine print taketh away…

…and why am I not surprised to hear that my “ol’ domain buddy” Sal Shepherd (comment #24) was able to make some nice $$$ off of this…

…congrats, Shep. ;-)

]]> By: Velioncho http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-961436 Velioncho Sat, 17 Feb 2007 10:09:50 +0000 http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-961436 bit late "me too" bit late “me too”

]]> By: steve23 http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-960982 steve23 Sat, 17 Feb 2007 09:13:31 +0000 http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-960982 Where is the yahoo critic now? look's like they all have been quite. ... :) :) :) Where is the yahoo critic now? look’s like they all have been quite. … :) :) :)

]]> By: mobileposta http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-960266 mobileposta Sat, 17 Feb 2007 06:51:33 +0000 http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-960266 Looks like dell is back on track. A bold first step for michael dells return. The crucial question is can dell act on the feedback and really use this technology to remake itself. It'll be interesting to see how this shakes things up for corporate social networking in general. This seems to be the right model. Not 'myspace for walmart'. This has a purpose and ppl are gathering for a solid, specific reason that only that company can provide. Far more effective than trying to get ppl to invite their friends to be their walmart buddy. Or whatever lame term it would be called Looks like dell is back on track. A bold first step for michael dells return. The crucial question is can dell act on the feedback and really use this technology to remake itself.

It’ll be interesting to see how this shakes things up for corporate social networking in general. This seems to be the right model. Not ‘myspace for walmart’. This has a purpose and ppl are gathering for a solid, specific reason that only that company can provide. Far more effective than trying to get ppl to invite their friends to be their walmart buddy. Or whatever lame term it would be called

]]> By: C. Sexton http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-959740 C. Sexton Sat, 17 Feb 2007 05:42:07 +0000 http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-959740 So why is Digg not licensing its technology? Seems like a good way to make some money. We all know that Rose is all about the algorithm. Devaluation indeed. Could Digg become the next web forum/discussion board toolkit for wannabe webmasters? So why is Digg not licensing its technology?

Seems like a good way to make some money. We all know that Rose is all about the algorithm.

Devaluation indeed. Could Digg become the next web forum/discussion board toolkit for wannabe webmasters?

]]> By: David Mackey http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-959717 David Mackey Sat, 17 Feb 2007 05:37:05 +0000 http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-959717 I think this is a great idea. A great way for individuals to give feedback and for companies to gauge interest in a given idea. I think this is a great idea. A great way for individuals to give feedback and for companies to gauge interest in a given idea.

]]> By: Sal Shepherd http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-959555 Sal Shepherd Sat, 17 Feb 2007 05:05:00 +0000 http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-959555 ideastorm.com reportedly just went for 25K. "http://www.ideastorm.com/blog/ "Published February 16th, 2007 in Personal and Projects. 0 Comments I had the most exciting and unexpected call yesterday. A business owner in Long Island, NY called me wanting to buy the rights to my domain 'ideastorm.com'. I'd made up the word and registered it back in 1998 for about $25. Fast forward 9 years and add three 0's, and you'll understand why it is i'm selling ;) I'd had numerous offers in the past.. this one was simply too good to pass up. " ideastorm.com reportedly just went for 25K.

“http://www.ideastorm.com/blog/

“Published February 16th, 2007 in Personal and Projects. 0 Comments
I had the most exciting and unexpected call yesterday. A business owner in Long Island, NY called me wanting to buy the rights to my domain ‘ideastorm.com’. I’d made up the word and registered it back in 1998 for about $25. Fast forward 9 years and add three 0’s, and you’ll understand why it is i’m selling ;) I’d had numerous offers in the past.. this one was simply too good to pass up.
“

]]> By: Chris Heuer http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-959477 Chris Heuer Sat, 17 Feb 2007 04:50:31 +0000 http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-959477 It's great to see more and more companies understanding the power within the collective wisdom of their communities. I had suggested a similar sort of system as an enterprise product at BloggerCon in the fall - though I still think the cooler form of the idea is to embed an audio annotation tool within software/web services for users to describe their problem and/or suggestion for improvement - which can then be voted up or down by other members of the software's user group... It’s great to see more and more companies understanding the power within the collective wisdom of their communities. I had suggested a similar sort of system as an enterprise product at BloggerCon in the fall - though I still think the cooler form of the idea is to embed an audio annotation tool within software/web services for users to describe their problem and/or suggestion for improvement - which can then be voted up or down by other members of the software’s user group…

]]> By: Chad http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-958848 Chad Sat, 17 Feb 2007 03:20:25 +0000 http://www.techcrunch.com/2007/02/16/dell-pays-tribute-to-digg-with-new-ideastorm-site/#comment-958848 This is pretty exciting stuff. Dell continues to leverage crowd sourcing in interesting ways. They launched with Ratings and Reviews late last year. Here is a post in their Direct2Dell Blog: http://direct2dell.com/one2one/archive/2006/12/17/4260.aspx Also here is a perspective from Bazaarvoice the provider of the solution for Dell - http://www.bazaarblog.com/2006/12/27/announcing-dellcomand-three-reasons-why-branded-manufacturers-should-have-reviews/ This is pretty exciting stuff. Dell continues to leverage crowd sourcing in interesting ways. They launched with Ratings and Reviews late last year. Here is a post in their Direct2Dell Blog: http://direct2dell.com/one2one...../4260.aspx

Also here is a perspective from Bazaarvoice the provider of the solution for Dell - http://www.bazaarblog.com/2006.....e-reviews/

]]>