Comments on: SmugMug: The (Anti) Web 2.0 Company http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/ Startup and Technology News Sun, 12 Oct 2008 02:28:44 +0000 http://wordpress.org/?v=2.5.1 By: MAS o Menos » Blog Archive » Photo Gallery Updates on SmugMug http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-2036622 MAS o Menos » Blog Archive » Photo Gallery Updates on SmugMug Fri, 14 Mar 2008 01:21:28 +0000 http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-2036622 [...] photo gallery provider SmugMug just did a massive upgrade. They’ve designed the site to load photos much faster using client-side javascript calls. [...] [...] photo gallery provider SmugMug just did a massive upgrade. They’ve designed the site to load photos much faster using client-side javascript calls. [...]

]]> By: Pop Digerati http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-2000112 Pop Digerati Wed, 20 Feb 2008 05:06:46 +0000 http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-2000112 <strong>SmugMug is not a Tech or Web 2.0 Company...</strong> SmugMug is the preferred service for serious photographers. In fact, it has over 100,000 paying customers who have uploaded over 100 million photos since 2002. In addition, this company is extremely profitable; revenues exceed $10 million per year. T... SmugMug is not a Tech or Web 2.0 Company…

SmugMug is the preferred service for serious photographers. In fact, it has over 100,000 paying customers who have uploaded over 100 million photos since 2002. In addition, this company is extremely profitable; revenues exceed $10 million per year.
T…

]]> By: SmugMug As A Web 1.0 Bug Fix » Webomatica - tech, movies, music blog http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-1487966 SmugMug As A Web 1.0 Bug Fix » Webomatica - tech, movies, music blog Sat, 07 Jul 2007 16:44:30 +0000 http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-1487966 [...] has a refreshing post on SmugMug, a photography website I have a loose connection to: I used to work for mightywords.com which was a [...] [...] has a refreshing post on SmugMug, a photography website I have a loose connection to: I used to work for mightywords.com which was a [...]

]]> By: MMISoftware » Blog Archive » PhotoInfoEditor, PhotoGPSEditor and SmugMug http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-1331432 MMISoftware » Blog Archive » PhotoInfoEditor, PhotoGPSEditor and SmugMug Sat, 14 Apr 2007 22:44:21 +0000 http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-1331432 [...] article: SmugMug: The (Anti) Web 2.0 Company Site Search Tags: 10.4, apple, apple computers, camera, geotag, gps, meta data, photo, [...] [...] article: SmugMug: The (Anti) Web 2.0 Company Site Search Tags: 10.4, apple, apple computers, camera, geotag, gps, meta data, photo, [...]

]]> By: David http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-1203322 David Sun, 11 Mar 2007 03:56:03 +0000 http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-1203322 I am an almost-one year subscriber to SmugMug. I notice almost no commenter here mentions the user's TIME invested in creating online albums, be they with SmugMug or anyone else. MY time is valuable to me. The annual subscription fee is peanuts in comparison. My fear is not about annual fees being oppressive, as much as the possibilty of some day, logging on to SmugMug, and being greeted with a "Sorry, we are out of business now." WOW! All my hours of time in creating my many SmugMug albums would be 'down the tube'! Don, tell me you ain't gonna let that happen! I am an almost-one year subscriber to SmugMug. I notice almost no commenter here mentions the user’s TIME invested in creating online albums, be they with SmugMug or anyone else. MY time is valuable to me. The annual subscription fee is peanuts in comparison. My fear is not about annual fees being oppressive, as much as the possibilty of some day, logging on to SmugMug, and being greeted with a “Sorry, we are out of business now.” WOW! All my hours of time in creating my many SmugMug albums would be ‘down the tube’!

Don, tell me you ain’t gonna let that happen!

]]> By: Gary http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-1177526 Gary Wed, 07 Mar 2007 17:47:58 +0000 http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-1177526 I'm a smugmug pro user and I love it. I did my homework before signing up. Smugmug is the best bang for the buck. The newest gallery version rocks. No more page reloads. I also have a flickr pro account and use that for completely different purposes. The custom pricing, watermarking, password protection and unlimited space are my favs. Miller's Lab charges insane hosting prices. Others like Shutterfly Pro don't put out the quality nor do they have all the features. I've orderd prints as large as 24x36 from smugmug.com and they're excellent. http://www.chasingthesun.net I’m a smugmug pro user and I love it. I did my homework before signing up. Smugmug is the best bang for the buck. The newest gallery version rocks. No more page reloads.

I also have a flickr pro account and use that for completely different purposes. The custom pricing, watermarking, password protection and unlimited space are my favs.

Miller’s Lab charges insane hosting prices. Others like Shutterfly Pro don’t put out the quality nor do they have all the features.

I’ve orderd prints as large as 24×36 from smugmug.com and they’re excellent.

http://www.chasingthesun.net

]]> By: Jenny T. http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-1146233 Jenny T. Mon, 05 Mar 2007 16:07:32 +0000 http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-1146233 I am a faithful Smugmug user and I absolutely love Smugmug. The tech support is awesome! I always receive an answer almost immediately. Smugmug is easy to use and I love all the extras features they offer. I have cutomized my photography website to suit my needs and I can protect my photos which I never could do as a Webshots user. (Never did like the fact that someone could download my photos and not know who that person was.) Once I used Smugmug for a few months, I then dropped Webshots completely! I hope the guys at Smugmug never sell the company! Its the best!!!!! I am a faithful Smugmug user and I absolutely love Smugmug. The tech support is awesome! I always receive an answer almost immediately. Smugmug is easy to use and I love all the extras features they offer. I have cutomized my photography website to suit my needs and I can protect my photos which I never could do as a Webshots user. (Never did like the fact that someone could download my photos and not know who that person was.)

Once I used Smugmug for a few months, I then dropped Webshots completely! I hope the guys at Smugmug never sell the company! Its the best!!!!!

]]> By: Gina Rey Forest http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-934728 Gina Rey Forest Tue, 13 Feb 2007 04:22:47 +0000 http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-934728 I must join in this smugmug praise fest. I have used flickr - not impressed. Especially by the fact that even when you set permissions on your pics - people are still able to download them. Even though I paid a two year subscription, I ran away to smugmug and happily paid them. For a Jamaican to walk away from US dollars spent must tell you how fed up I was with Flickr!. Our exchange rate is USD1.00= J$67 I must join in this smugmug praise fest. I have used flickr - not impressed. Especially by the fact that even when you set permissions on your pics - people are still able to download them. Even though I paid a two year subscription, I ran away to smugmug and happily paid them. For a Jamaican to walk away from US dollars spent must tell you how fed up I was with Flickr!. Our exchange rate is USD1.00= J$67

]]> By: mktgurl http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-880623 mktgurl Mon, 05 Feb 2007 21:30:09 +0000 http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-880623 Well, Flickr isn't exactly free as other commenters suggest. You're limited to a maximum of 3 "albums", and the user interface for managing photos and sets is terrible. With Smugmug, the only thing I don't like is that for $40/year the default account setting should at least keep my photos out search engine indexing. It's disturbing to see my photos and descriptions showing up on a search query with Google, for example. I had to manually set each gallery so that they don't show up on an index. I really hate hack feeds. But, on the whole Smugmug is easier and simpler to use, a little pricey, but I think I can afford that. Well, Flickr isn’t exactly free as other commenters suggest. You’re limited to a maximum of 3 “albums”, and the user interface for managing photos and sets is terrible. With Smugmug, the only thing I don’t like is that for $40/year the default account setting should at least keep my photos out search engine indexing. It’s disturbing to see my photos and descriptions showing up on a search query with Google, for example. I had to manually set each gallery so that they don’t show up on an index. I really hate hack feeds.

But, on the whole Smugmug is easier and simpler to use, a little pricey, but I think I can afford that.

]]> By: Scott http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-802308 Scott Sat, 27 Jan 2007 18:26:58 +0000 http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-802308 Matt, thanks for the heads up on the Wordpress-plugin for displaying Smugmug photos. I was going to attempt to write one myself if someone hadn't done so already. And, this has already been mentioned, but the customer service of Smugmug is the best I've ever seen. Every time I've contacted Smugmug I get a response literally within minutes. The most recent time was on a Saturday night at about 10:00pm Central Time (8pm Pacific) and the reply from an actual human was within minutes! Matt, thanks for the heads up on the Wordpress-plugin for displaying Smugmug photos. I was going to attempt to write one myself if someone hadn’t done so already.

And, this has already been mentioned, but the customer service of Smugmug is the best I’ve ever seen. Every time I’ve contacted Smugmug I get a response literally within minutes. The most recent time was on a Saturday night at about 10:00pm Central Time (8pm Pacific) and the reply from an actual human was within minutes!

]]> By: Chris Schmauch http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-785590 Chris Schmauch Thu, 25 Jan 2007 17:46:18 +0000 http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-785590 As a professional photographer, I've experimented with quite a few of the options out there. The SmugMug suite sold me about a year ago...and the recent upgrade just tickles my toes :) The product itself notwithstanding, the customer service makes me feel taken care of in a way I've never experienced with any online company. If SmugMug were a restaurant, they'd hover over you, filling your half-full water glass, scraping the crumbs from your tablecloth... They answer all emails within an hour, but more likely within minutes. Even if the person can't answer your question, they'll say so and then inform you someone else will be contacting me shortly. It's small-town, old-school service to a global community, and in my opinion is the hallmark of successful companies in the web 2.0 world, whatever the heck that means! P.S. I have almost 40,000 photos on my smugmug site(http://goodeye.smugmug.com) and the print and digital download sales more than pay for my annual subscription, I actually make pretty decent money this way! As a professional photographer, I’ve experimented with quite a few of the options out there. The SmugMug suite sold me about a year ago…and the recent upgrade just tickles my toes :) The product itself notwithstanding, the customer service makes me feel taken care of in a way I’ve never experienced with any online company. If SmugMug were a restaurant, they’d hover over you, filling your half-full water glass, scraping the crumbs from your tablecloth… They answer all emails within an hour, but more likely within minutes. Even if the person can’t answer your question, they’ll say so and then inform you someone else will be contacting me shortly. It’s small-town, old-school service to a global community, and in my opinion is the hallmark of successful companies in the web 2.0 world, whatever the heck that means!

P.S. I have almost 40,000 photos on my smugmug site(http://goodeye.smugmug.com) and the print and digital download sales more than pay for my annual subscription, I actually make pretty decent money this way!

]]> By: Andy Williams http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-773056 Andy Williams Tue, 23 Jan 2007 18:14:20 +0000 http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-773056 @mike panic Hi Mike, one other thing in addition to Don's comment to you above.... we * do not * keep customer email addresses from our pros. They get it, and in fact, we just made it easier for our pros to send photo links to their customers by email :) Hope this helps... @mike panic Hi Mike, one other thing in addition to Don’s comment to you above…. we * do not * keep customer email addresses from our pros. They get it, and in fact, we just made it easier for our pros to send photo links to their customers by email :)
Hope this helps…

]]> By: John T. Byrne http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-773038 John T. Byrne Tue, 23 Jan 2007 18:06:47 +0000 http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-773038 I had never intended to stick with this service past the initial 14 day trial, but found, even with their previous user interface, that it was worth a go. As part of my job I have posted in and out of just about every sharing site on the Net. SmugMug, especially with the latest update, captures what I think are the best set of features and services geared for the photo-enthusiast (being me) up to the Pro Photographer (definitely not-me). I now find myself motivated enough to take on the task of consolidating my paid for service with pbase.com to Smugmug. Great job! John T. Byrne I had never intended to stick with this service past the initial 14 day trial, but found, even with their previous user interface, that it was worth a go. As part of my job I have posted in and out of just about every sharing site on the Net. SmugMug, especially with the latest update, captures what I think are the best set of features and services geared for the photo-enthusiast (being me) up to the Pro Photographer (definitely not-me). I now find myself motivated enough to take on the task of consolidating my paid for service with pbase.com to Smugmug.

Great job!

John T. Byrne

]]> By: Matt http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-772082 Matt Tue, 23 Jan 2007 14:02:27 +0000 http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-772082 Thanks for the tip on this; up to this point I hadn't even heard of SmugMug. I am playing around with it now to see how well I like it over flickr. I even found a nice Wordpress plugin for showing pictures from the various feeds SmugMug offers: http://www.tow.com/2006/12/17/wp-smugmug/ Thanks for the tip on this; up to this point I hadn’t even heard of SmugMug. I am playing around with it now to see how well I like it over flickr. I even found a nice Wordpress plugin for showing pictures from the various feeds SmugMug offers:

http://www.tow.com/2006/12/17/wp-smugmug/

]]> By: Will http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-771962 Will Tue, 23 Jan 2007 13:22:02 +0000 http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-771962 <blockquote>I’ve seen a few quotes referring to Smugmug’s “$40/month” fee. Guys it’s $40 PER YEAR.</blockquote> Actually only $35 as referral codes are easy to find - just google it. don't worry I won't spam mine. When I signed up I used the code of one the guys who had patiently and promptly answered my stupid questions in the forum during my trial period. Great community

I’ve seen a few quotes referring to Smugmug’s “$40/month” fee. Guys it’s $40 PER YEAR.

Actually only $35 as referral codes are easy to find - just google it. don’t worry I won’t spam mine. When I signed up I used the code of one the guys who had patiently and promptly answered my stupid questions in the forum during my trial period.

Great community

]]> By: Nirav http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-771726 Nirav Tue, 23 Jan 2007 12:04:20 +0000 http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-771726 Duration for the trial period shuold be atleast 30 days. Duration for the trial period shuold be atleast 30 days.

]]> By: Sudhin http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-771525 Sudhin Tue, 23 Jan 2007 11:07:00 +0000 http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-771525 I have always wondered why Smugmug doesn't have a lifetime membership. I have always wondered why Smugmug doesn’t have a lifetime membership.

]]> By: Jeff Jochum http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-771077 Jeff Jochum Tue, 23 Jan 2007 08:44:24 +0000 http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-771077 @Panic Like Don indicated about SmugMug, Pictage.com has a very strict anti-spam policy and simply rely on opt-in requirements, most often defined by our ptofessional photographers as part of the business rules they establish when joining our pro community. jeff vp marketing & sales pictage.com @Panic

Like Don indicated about SmugMug, Pictage.com has a very strict anti-spam policy and simply rely on opt-in requirements, most often defined by our ptofessional photographers as part of the business rules they establish when joining our pro community.

jeff
vp marketing & sales
pictage.com

]]> By: Allan http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-770608 Allan Tue, 23 Jan 2007 06:57:39 +0000 http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-770608 I've belonged to Phanfare for over a year and just signed my business up with their services. I looked into Smugmug, but prefered the clean interface of Phanfare and its professional/ad-free albums. They constantly upgrade their services. I've uploaded over a thousand images and multiple videos to Phanfare without a hitch. After their recent upgrade of services, you can download entire albums as well as individual images. I highly recommend their service. I think both SmugMug and Phanfare offer a lot over Flickr, especially for the professional. I’ve belonged to Phanfare for over a year and just signed my business up with their services. I looked into Smugmug, but prefered the clean interface of Phanfare and its professional/ad-free albums. They constantly upgrade their services. I’ve uploaded over a thousand images and multiple videos to Phanfare without a hitch. After their recent upgrade of services, you can download entire albums as well as individual images. I highly recommend their service.

I think both SmugMug and Phanfare offer a lot over Flickr, especially for the professional.

]]> By: Don MacAskill http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-770583 Don MacAskill Tue, 23 Jan 2007 06:40:11 +0000 http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-770583 @Brad Neuberg: That looks great. I notice, though, that you don't support Safari. That was our big stumbling block, too. But we solved it. Safari works perfectly. :) @Brad Neuberg:

That looks great. I notice, though, that you don’t support Safari. That was our big stumbling block, too.

But we solved it. Safari works perfectly. :)

]]> By: Chris Michel http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-770433 Chris Michel Tue, 23 Jan 2007 05:44:29 +0000 http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-770433 I've used smugmug (and many other photo sites) for years. It's hands down the best site for photographers. From world-class printing services to exceptional customer service, it can't be beat. In addition, I have a huge number of 8mb+ files in my account. Unlimited storage means unlimited storage... 5/5 stars. I’ve used smugmug (and many other photo sites) for years. It’s hands down the best site for photographers. From world-class printing services to exceptional customer service, it can’t be beat.

In addition, I have a huge number of 8mb+ files in my account. Unlimited storage means unlimited storage…

5/5 stars.

]]> By: Kevin Burton http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-770387 Kevin Burton Tue, 23 Jan 2007 05:32:58 +0000 http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-770387 Awesome... nice release. I'm going to play around with it a while. Don's a cool guy and we def have the same philosophy for running our companies. I have GOT to find out about this Ajax URL reloading trick........ Kevin Awesome… nice release. I’m going to play around with it a while. Don’s a cool guy and we def have the same philosophy for running our companies.

I have GOT to find out about this Ajax URL reloading trick……..

Kevin

]]> By: steve caturan http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-770103 steve caturan Tue, 23 Jan 2007 04:43:30 +0000 http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-770103 if you have a web hosting account, VPS or dedicated server sitting somewhere, try Gallery 2 - http://gallery.sf.net/ - a we-based, open-source photo management platform. supports video too, the upcoming 2.2 release (still in testing) looks promising. :) if you have a web hosting account, VPS or dedicated server sitting somewhere, try Gallery 2 - http://gallery.sf.net/ - a we-based, open-source photo management platform. supports video too, the upcoming 2.2 release (still in testing) looks promising. :)

]]> By: Stan http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-770031 Stan Tue, 23 Jan 2007 04:19:32 +0000 http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-770031 Smugsmug really did make dramatic changes are the new features are very good. I still wouldn't recommend it to pro photogs - it is targeted to beginners, or those who don't care much about selling their photos anyway. On the other hand, if your images are GOOD (really good), you can get free unlimited storage and e-commerce features to license your work as stock photography on keenimages.com. Even though it's not in the same league as smugsmug, it makes more sense for pros. Smugsmug really did make dramatic changes are the new features are very good. I still wouldn’t recommend it to pro photogs - it is targeted to beginners, or those who don’t care much about selling their photos anyway.

On the other hand, if your images are GOOD (really good), you can get free unlimited storage and e-commerce features to license your work as stock photography on keenimages.com. Even though it’s not in the same league as smugsmug, it makes more sense for pros.

]]> By: Dave http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-769775 Dave Tue, 23 Jan 2007 02:56:29 +0000 http://www.techcrunch.com/2007/01/22/smugmug-the-anti-web-20-company/#comment-769775 Smugmug is good, the new interface is pretty neat. But there are other sites offering comparable service. I use Snapgalaxy (http://www.snapgalaxy.com). Apart from unlimited storage and sharing they provide great quality prints at reasonable prices (best one is 5x7 at 35 cents). Smugmug is good, the new interface is pretty neat. But there are other sites offering comparable service. I use Snapgalaxy (http://www.snapgalaxy.com). Apart from unlimited storage and sharing they provide great quality prints at reasonable prices (best one is 5×7 at 35 cents).

]]>