November 15, 2006

AIM 6.0 Goes State of the Art

Marshall Kirkpatrick

42 comments »

AOL’s wildly popular IM program, AIM, has released version 6.0 of its software tonight. When you’re a global giant, you don’t have to lead the state of the art (unless you’re Google) - you can just follow the lead of the best startups that haven’t near the market share you have. That’s especially true of AIM, who has perhaps the ultimate bragging rights regardless: 44.8 million monthly unique visitors, 5 million more than Yahoo! and MSN combined, the company says. Market dominance plus following the lead of innovative smaller players is not a bad strategy, as long as you’re relatively quick about it. Update: I got properly checked in comments on this late night post, the world outside the US uses a variety of other IM programs as well. :) Thanks for reading, everyone else, we do want to do a good job covering markets throughout the world.

AIM 6.0 is built on top of the experimental project AIM Triton. That means that a lot of “value added” features like links to AOL music will be present - perhaps people like that but judging from the screenshot after the fold I can’t imagine using it. Desktop IM should be open source or a loss leader with unobtrusive ads at most. If you are an AIM user who doesn’t like the upgrade and insists on still using AIM anyway see oldversion.com.

AIM is Windows only but does have a new API, which could lead to interesting developments. The absence of interoperability across platforms means that Adium or Trillian are the only real options for heavy IM users, but casual users will have their experience changed by tonight’s upgrade. If you don’t mind a Windows only IM that can’t communicate with other IM platforms, has plenty of advertisements and a number of honestly useful features like mobile integration - then the new AIM could be for you. Highlights of the new version include the following:

Conversation logging. If you are using AIM for conversations that are at all important, you want to save a log of those conversations. It’s essential. Opt-out is an option. Adium and Skype do this for me, who does it for you?

Offline messaging. Send messages to people even when they aren’t online, they will receive them when they sign on. Also essential, just note the time stamp of any message you get when you first sign on - it may not be urgent any more. Skype does this for me.

RSS integration with social networks. Inform your buddies whenever you update your page on YouTube, Digg, Flickr, Xanga, and other accounts. This is a very compelling features that will ramp up page views substantially. Call it a Multiply/Facebook/Vox style newsfeed or call it Zaptxt, it’s the state of the art. The only question is how to manage permissions and privacy.

AIM presence and more on AIM Pages. That’s good. MySpace presence indicator, MeeboMe widgets and more - social networking and IM go together like social networking and site mail. Very well.

Mobile Dashboard - one-click access to the Buddy List, manage mobile alerts, reminders and IM forwarding - have IMs sent to your cell phone once you log off the desktop AIM client. This sounds good and bad, it’s a monster in and of itself that deserves detailed review.

1,000,000 friends. That means no limits on friends, which is good. Limits on the number of people you add as friends is as silly as designating all your contacts “friends” is, but hey - one issue at a time.

Amp’d Mobile will offer the Mobile AIM free for the next 2 months. Amp’d and Helio are in a war to see who can add more 3rd party services. That’s great.

Together these updates represent a major relaunch for AIM. AIM is the world leader in IM, so this is going to change a lot of peoples’ experiences with the medium. It’s still hard to get too excited about any of it without cross platform interoperability, so I’ll continue using Adium and Skype IM. It’s good to know what millions of young people will now be introduced to though. Unless there is a major consumer backlash against the now long feature list, and I doubt there will be, then tonight’s relaunch looks like good news for AOL.

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Comments

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  1. Sridhar

    “AIM is the world leader in IM”

    It’s sad to read when US is termed the ‘world’.

  2. Marshall Kirkpatrick

    ouch, and I wrote that at prime time for the rest of the world! I apologize. please do inform Sridhar, or others, who is the real world leader in IM!

  3. johnkimble

    Good point Sridhar.

    AIM is terrible. Looking at that screen shot, it’s also sad to see that the ‘IM’ part of it is only 40% of the window.

    Hey, at least there are apps like GAIM and Miranda out so those of us who don’t like trillian (which has almost gotten as bad as AIM itself) can multiconnect to jabber, gtalk, aim, irc, yahoo and icq.

    Needless to say, I laugh when I see AIM installed on a computer. What a waste.

  4. Rian

    I’m still undecided as to whether I like GAIM or Kopete better.. they could still both learn a trick or two from the commercial applications though.. but I could never use this AIM-thats-so-full-of-ads 6.0..

    For reference: In the Netherlands almost no-one knows AIM, it’s all MSN here.. and I believe GTalk is gently touching base as well

  5. Jeff

    I’m pretty sure the world leader in IM is a Chinese company called Tencent, which has a proprietary IM client called QQ. I wasn’t able to find numbers on QQ’s monthly unique visitors (AIM having 44.8M), but the overall registered user number is upwards of 150M (compared to roughly 63M for AIM). MSN also has a growing user base in China. Yahoo and GTalk each have a very small presence, and AIM doesn’t seem to be used at all.

  6. Jeff

    I’m a GAIM guy myself, since I can connect to AIM, Yahoo, MSN, GTalk, and even QQ (in China) and Zephyr (MIT’s proprietary IM, developed in the early 90’s).

  7. WeeJames

    I assume AOL sponsors you guys are something? This reads like an ad.

    “State of the Art” - by having the same features as other IM clients?

  8. Phoenix

    I am at work and the AOL Setup file says “You need to have Administrator rights to install this software on your computer.” Thanks. I will stick to gtalk!

  9. Mun

    The new version of AIM looks really bad, judging from the screenshot anyway. I’m not even going to try installing this rubbish.

    I’ve never liked AIM software much (and practically forcing users to install it with Netscape was a big reason I gave up with Netscape a long time ago).

    Trillian used to be good and I used it for years, though it felt a bit slow and clunky. Recently, I tried GAIM 2.0 beta, which is a big improvement over previous versions, and it’s now become my application of choice (though I use it alongside Windows Live Messenger + MsgPlusLive).

  10. Bassel

    I have to admit, this reads like an ad to me as well. I don’t see a single good feature of AIM and why people choose to use it is beyond me. I guess the majority of those using AIM are novice computer users, hence the dominance in the US. Out of the US though, no one would choose AIM when you have far better apps like GTalk.

  11. Sridhar

    Marshall,

    I don’t think there is one single world leader in the IM scene. Considering the number of users in countries like Brazil, China and in Europe using Y! messenger, MSN/Windows messenger, GTalk, ICQ, and many others that I/others don’t know about, AIM wouldn’t be #1. I don’t have numbers to support what am saying though.

  12. Michael Camilleri

    The writing in this article is terrible. Why would there be a consumer backlash against a long list of features? Does the author mean there might be a backlash against some of the particular features? Why say this? There’s nothing in the article to suggest any of the features are crap. Are they? If so, shouldn’t this be something the article discusses rather than being tossed in as a cliché at the end?

  13. Kevin

    if you’re looking for a simple, clean, aol aim interface, they offer a no frills version if aim that has tabbed IM and downloading right in their greenhouse:

    http://greenhouse.aol.com/prod.jsp?prod_id=27

  14. Matthew Turland

    “The absence of interoperability across platforms means that Adium or Trillian are the only real options for heavy IM users…”

    Um… WRONG. Gaim (http://gaim.sf.net) handles multiple protocols (AIM and ICQ are among them) and runs on both Linux and Windows. In fact, it comes standard now with some popular Linux distributions, like Ubuntu. What rock have you been living under?

  15. anon-guy

    “AIM is Windows only…” AIM is available for MAC, Windows, and Linux.

  16. Frank

    Hey Sridhar,

    Maybe these figures can help u out :)

    http://kenradio.com/IQ/71706.jpg

    Looks like Yahoo and MSN are in lead for poll position. Both are big in Europe and Asia, not sure about South America. Any confirmation here on the stats?

  17. Dave Zatz

    I’ve been using the beta (first branded Triton, recently rebadged 6.0) on and off for many months. It does offer quite a bit of functionality and a fairly attractive package, but it comes with a price. It’s joined the ranks of Microsoft Office “bloatware” - just because you can add a gazillion features doesn’t mean you should. It’s not a lightweight app by any stretch of the imagination. For awhile I did enjoy the free XM radio. But in recent weeks I’ve overcome my aversion to sharing my password and have been using Meebo exclusively - they are what IM is all about. I already have a feed reader, address book, don’t use Plaxo, cell phone, etc.

  18. Sean

    I will never, never, never, never, never, never, never, never, never, EVER…… use the official AIM client, EVER again. It is the biggest pile of steaming dog shit software ever created by mankind. I would rather use Windows 3.1 on a 286 with 3K RAM for the rest of my life, than ever install any of AOL’s software, and I do mean EVER. They are worse than REAL when it comes to completely shooting themselves in the foot and destroying their own product.

    Long live Trillian.

  19. Sean

    PS How much did AOL pay to be spotlighted on TC? I Mean seriously, I can’t believe you would write a story about such a bloated, ugly, piece of crap software that is AIM, because you think it’s cool or something. I mean look at that screenshot. Are you serious? Am I dreaming?

  20. Jeff O'Hara

    Zzzzzzz, move along now, nothing to see here. I haven’t used the Aol client in years. I use to use Trillian and now I use Meebo exclusively. Why would anyone want to use the Aim client, it is very limited.

    -Jeff O’Hara
    http://blog.zemote.com

  21. Raza

    I’m pretty sure MSNM/WLM is #1 worldwide.

  22. Steve

    I can’t find the “RSS integration with social networks. Inform your buddies whenever you update your page on YouTube, Digg, Flickr, Xanga, and other accounts” for the life of me. Can anyone please help out?

    Steve
    dS

  23. Tamar

    Matthew (comment #14) said literally exactly what I’d have said (save for the rock part).

    Adium and Trillian? These are hardly tools used by “heavy IM” users who are, more specifically, geeks.

    Most of the people I interact with in the IT industry use Gaim over multiple protocols. Trillian less so, but it’s still a popular choice among everyday users. Adium? Not even in the same league IMO.

  24. Jordan Willms

    meebo? Why bother with a fat client?

  25. Tom

    I don’t think AIM is for the TechCrunch crowd. Over half their users are 13-24. Simply, they respond to a different set of features and layout.

  26. Samer

    Web IM will eventually make these desktops apps go away,

    It is not to far down the road.

    -Samer

  27. Pete

    The new AIM 6.0 is sooo much better than Triton, that thing was a piece. So for those of you still in shock from Triton, give this one a try before you say “DUDE THIS LOOKS TERRIBLE JUDGING BY THE SCREENSHOT.” Also Gaim has had the same bugs for 5 years, I’m not holding my breath on them being fixed anytime soon

  28. Patricia

    i’ve been using triton for a few weeks and i really love it. it’s a little cumbersome/time consuming to make it tricked out with wallpapers, icons or whatever (i spent maybe 20 min trying to figure it out, then got distracted, now mine looks ridiculous), but i like that you can. i’ve got to use those things constantly for communicating with coworkers, interns, etc. that aren’t in our office. it’s nice to be able to make it a little pretty.

  29. Ryan

    1,000,000 friends, or 1,000? 1,000,000 seems like it would swamp even the most robust of connection servers…and 1,000 is a lot, but there are definitely users who push up against those boundaries.

  30. Greg

    Using our AIM client is not the only option you have these days. With Open AIM you can build your own client, or use one that some other company has built. We just release WIMs, short for Web IM, where you can embed your own IM and Buddy List widget on your web page. Someone mentioned AIM Lite, which can be found at http://x.aim.com/laim. We realize we can’t be everything to everyone, so with Open AIM we are hoping that we give AIM users exactly what they want.

  31. Daniel

    http://meebo.com FTW!!!

  32. David Mackey

    Will be interested to give this new version of AIM a try. Had tried Triton out a while ago. I started using AIM because for years (back in the day) I used AOL and built up a buddy list, but these days I don’t have much time for small-talking on AIM, so it mainly lies rusty and unused.

  33. Michael Pwn You (sn)

    AIM 5.2 > Gaim > Aim triton

    In my opinion, aim trition is the gayest version of aim ever made.

  34. Michael Pwn You (sn)

    “”Web IM will eventually make these desktops apps go away,

    It is not to far down the road.

    -Samer “”

    You know how slow meebo is in chatrooms, right, and I can eaisly crash meebo with a simple html code

  35. Jeff Taylor

    eBuddy

    Works fine for me :)

    Meebo is okay, but u gotta love the eBuddy tab chat!

    http://www.ebuddy.com

  36. Matt

    You’ve missed the most important part of what makes AIM 6.0 so great. Its UI is built using AOL’s own Boxely framework, which is like a highly-enhanced form of the XUL tech used by Firefox.

    This means that, if you don’t like a feature, or pretty much anything in the UI, you can tweak the XML and JavaScript to fit your fancy. It also means that AOL can move much more quickly to innovate, improving your AIM experience in the future.

    Be sure to send feedback to AOL about the features you do and don’t like in AIM 6.0.

  37. firewall

    Luogo interessante, buon disegno, lo gradisco, signore! =)

  38. Heaven

    I really hate the new AIM. Mainly because of the newfound difficulty of direct connecting (to send pictures) to my friends, and because of the UGLY smiley faces. Any help with either of these problems? Thanks!