November 1, 2006

Last.fm Relaunches with New Features

Marshall Kirkpatrick

41 comments »

Music recommendation service Last.fm relaunched this morning with a number of new features including a Flash player in addition to the desktop client, free MP3s available from independent artists and affiliate sales of recommended concert tickets. See our previous coverage of Last.fm here.

At relaunch, the company says it has 15 million unique active users per month from 200 countries, listening to 65 million songs from 7 million artists. The site includes 150,000 wikis about artists and 350,000 tags.

All of these are very smart additions to an already excellent service. The Flash player is a logical improvement in usability and lowers the barrier of entry to the service to the same level offered by competitor Pandora. I personally won’t be using it because Flash objects in use freeze text fields in Firefox 2.0 on my Intel Mac and I prefer to listen to music through AirTunes - but it’s a very smart feature for most people.

Also new to the site are free MP3s for listening to and downloading from independent music labels. The company says it offers music from 24,000 independent labels who have uploaded their music to Last.fm. There is not an option to opt out from having free MP3s recommended by the player. As I wrote in a review of iTunes plug in iLike, I find that the sheer majority of so called “indie bands” just aren’t very good. ILike uses a community the community vetting process of GarageBand.com whereas Last.fm recommends songs based on similar playing habits of other users. Pandora’s recommendations come from analyzing the tonal qualities songs for similarities.

The most interesting of the new features is the concert ticket sales. This is something that every music recommendation engine will want to get into in time as it’s such a logical means of monetization. Last.fm provides links to buy tickets to see musicians you are listening to or that it recommends when the service determines that those artists are playing soon within the geographic area you’ve designated. The company hasn’t released a list of ticket resellers they are utilizing but they did tell me that Ticketmaster is not included and that the companies that are are strong in tracking independent musicians.

On principle I would love to be supportive of all these moves to support independent musicians, but my experience makes that difficult. Independent punk is good, but in most other genres the bulk of unsigned musicians are not music I want to listen to. I can’t help but think that all of this emphasis on indie bands is motivated primarily by economic necessity. Check out the songs of the day at GarageBand and PodsafeMusicNetwork right now - I can’t listen to either all the way through. Be honest, you probably can’t either.

What I want is this. Give me an iTunes plug-in that recommends music through both user habits and musical qualities, lets me opt out of “indie music” if I prefer and gives me access to free or dirt cheap files with related concert tickets and other value added items for sale. MP3 blogs like those aggregated on the HypeMachine impress me more than all these recommended indie music plug ins.

Read/Write Web has its own review of these new features, Richard MacManus says they “make Last.fm one of the most compelling online music products on the Web right now.”

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Comments

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  1. NeoTechie

    Last.fm is another great collective intelligence app. Most new Web Apps that allow user the share their web experience will become and have become successful.

  2. Mark Allen

    First (and this is a nitpick), it is indie, not indy. Second, it seems odd to have such a large portion of your review be a commentary about your musical tastes.

  3. Basicity

    Hey, your link to the site is incorrect. The correct URL is: http://www.last.fm/

  4. Marshall Kirkpatrick

    Mark, thanks.

    On musical tastes, the new features are all about indy (sic, lol) music, which I am too often disappointed in. I don’t think I’m the only one by a long shot and and that will effect the market viability of these new features.

    On the www - it will never cease to amaze me that some sites don’t put up a redirect if they must put everything on an url with w’s.

  5. Amr

    Actually, the linke should be http://www.last.fm

  6. jepp

    Agreed, that this isn’t the ultimate feature in its current iteration, but it is a well calculated first step. You can add events in your area, whether the artist is “indie” or not. This is still very useful, even without the sales tie-in, for making it a better user experience. This allows them to expand their user base in the absence of big name deals (a la Ticketmaster), while still monetizing where they can.

    As a last.fm user myself, complaining about the inclusion of indie labels seems to show a lack of understanding of the service. Agreed that some indie talent is less than listenable, but because the last.fm user experience is based on data of what real users listen to, I have yet to be bombarded with sub-par music. In the case of the recommendation system failing you, one can always ban tracks, skewing the data away from recommending such tracks.

  7. Raj

    You have to define what an “indie band” is before you make broad statements such as “the sheer majority of so called “indie bands” just aren’t very good.”

    Is an indie band one that has only self-released a CD-R? Or is it a band that’s signed by an indie oriented label not affiliated with the RIAA? Or maybe it’s a band signed to a non-RIAA label that has major distribution? Or maybe it’s a band signed to a indie-like label that is owned by a major label?

    My definition of “indie band” is one that is typically signed to a label that does not hold membership with the RIAA. Based upon that definition, there are innumerable bands and labels that are making significant contributions to the art that is music. You might not hear them on ROCK 97, but it’s not because “they aren’t very good.”

    But regardless of how you define indie, it’s inappropriate to refer to music as being “good” or “not good” based whether the band is indie or not. It’s like saying that startup without funding from Kleiner, Sequioa, Benchmark or Greylock isn’t very good because they’re not affiliated with a major VC.

    “Emphasis on indie bands is motivated primarily by economic necessity.” If you’re referring to the “economic necessity” of the artists, then you’re simply wrong with your assessment. It’s quite the opposite actually. Indie bands are all the rage — it’s precisely why the major labels, like traditional late stage VCs, are going in earlier with less money.

  8. Eric

    Plz check your about/advertise/etc. pages asap! what a mess!

  9. Bob

    On Last..fm, I typed in the band “Poison” and Last.fm started playing Def Leppard instead - not cool.

    Try http://www.Mercora.com - When I type in an artist I get to listen to that artist if music is available AND, if multiple songs are available I get to choose the song to play - not just one song. For popular artists, there are lots of song/track choices to choose from.

  10. Bill Minton

    A little off-topic…

    Techcrunch was down earlier with a database message. Was that Media Temple downtime? It seems like TC is down much more than my sites are, and I’m definitely not paying a premium for hosting.

  11. Konstantinos

    - Raj: I think we all get what he means by indie. And FWIW, I agree that a large part of it sucks badly.

    - Bill: but then again you don’t get the same traffic TechCrunch does, do you?

  12. hello

    Mike,

    As an old school performing arts veteran with a focus on IT (putting the “arts” on the interweb since ‘94). I gotta say that negotiations with Ticketmaster are gonna be a *bitch*. If they can hold major US performing arts organizations in a virtual stranglehold, then last.fm will have their work cut out for them.

    It would be great if you could offer a write-up on Ticketmaster(.com). You could title it: “Screwing the Arts since Jesus Was a Baby”.

    Also, as far as I know Last.fm has done a great job of negotiating with the major labels / music publishing companies. They somehow managed to secure unencumbered MP3 downloads from artists on the majors… you should poke around more on the last.fm site. :)

  13. Will

    “When I type in an artist I get to listen to that artist if music is available AND, if multiple songs are available I get to choose the song to play”

    Sounds like a cool service, but I think this is kind of missing the point about what last.fm is trying to do, as is the discussion about indie music being good or not good. As someone with a lot of experience in the indie music world (both the indie label and CDR sets), I agree that there is a lot of not so great stuff there. It’s just like the internets… some web sites I like and others I find, you know, totally lame. The whole idea of the social aspect of this site is that if my friend Bob is listening to some crazy *indie* band I’ve never heard of, and I typically dig Bob’s taste in music, then it follows that I might want to check that band out.

    I think it’s great that they started offering labels the ability to put songs up for download, and it’s not invasive on the community at large.

  14. Stuart

    Last.fm has really struck a great niche in the music market with a great site. They’re also taking over the SERPS for music artist names :p

    Stuart
    http://www.earnersblog.com/

  15. Chris

    “I personally won’t be using it because Flash objects in use freeze text fields in Firefox 2.0 on my Intel Mac”

    Thats more an indictment of Firefox, not Last.fm. Firefox is (still) a shoddy browser on the Mac.

  16. Tom

    I agree with the comment about HypeMachine, its one of the coolest resources on the web to listen to new songs, its so easy to use, and it leads you to some really cool music blogs.

    It would be nice if sites like Last.fm also offered viewable music videos, especially considering the amount of music videos people want to watch on YouTube but are often restricted from by the big music companies. The best resource right now for watching videos is probably videos.antville.org, but I prefer, http://obtusity.blogspot.com, because they offer insightful commentary on the videos they post.

  17. Stan

    You wouldn’t be trashing independent music if you heard a decent indie artist.

    Try looking up “Cavendish” on iTunes sometime. Australian band, definitely on par with anything commercial. I caught them on ROVE Live last week (Australian TV show).

    http://www.youtube.com/watch?v=9ghs9NtvBTE - is a clip if you’re keen.

    You can’t tell me indie music is bad after listening to them.

  18. alanp

    I tried last fm again after this piece, it is still so un-intuitive compared to Pandora - and like No 9. said above, it still doesn’t give me stuff that is “like” the stuff I like.

    I think the future of these systems has to be a combo of useful “Get you going” data + social net + know more about people like me like X, not just people like X.

  19. Marc Eisenstadt

    Flash player definitely helps - but I still find (i) performance hits/breakups when the Flash player window is in the background, and (ii) less good than Pandora at playing ’stuff SIMILAR to this’ *PROVIDED THAT* I pick artists in a pretty obvious genre. For indie stuff, not sure… social recommendations probably win over ’sounds-like-this-based-on-parameters’.

    Have commented earlier on both last.fm and Pandora here

  20. hello

    Marc E.,

    Flash player definitely helps - but I still find (i) performance hits/breakups when the Flash player window is in the background

    This is an “undocumented feature” of the Flash player. It’s particularly annoying on embedded flash audio/video. The digital media playback doesn’t follow the window focus policy; try scrolling the browser window while a YouTube video is playing. The audio/video sync is better if the flash player is running in a pop-up window.

    I’ve also noticed that opening several embedded flash apps in multiple tabs in a browser will eventually cause the stream in the current tabbed window to hang/freeze. Note that this will occur even all the media is stopped in all but the current tabbed window.

    Quicktime (Mac) has a feature in it’s preferences that allows multiple media windows to open, overlapping and streaming; check “Play sound in frontmost window only” and “Play sound when application is in background”. The topmost/foreground window is the “active” window, and the media in that window becomes audible as I click between windows; the video in the bottom/background window continues to stream silently.

    I don’t know if a similar feature is available in Flash players.

  21. Jim

    What I want is this. Give me an iTunes plug-in that recommends music through both user habits and musical qualities, lets me opt out of “indie music” if I prefer and gives me access to free or dirt cheap files with related concert tickets and other value added items for sale. MP3 blogs like those aggregated on the HypeMachine impress me more than all these recommended indie music plug ins.

    I love the Hype Machine and last.fm, but agree that there feels like something is missing on both services. Lately I have been playing around with Streampad: http://www.streampad.com and find that it really ties these two services together nicely. I installed the desktop software and now have remote access to my own music library. The way it ties together my library to mp3blogs as well as other people’s listening habits has lead me to discover a lot of new music (yes, indie music!). Streampad is not perfect yet, but I have read that it is just one guy, so it seems pretty impressive for where it’s at.

  22. bob

    “What I want is this. Give me an iTunes plug-in that recommends music through both user habits and musical qualities, lets me opt out of “indie music” if I prefer and gives me access to free or dirt cheap files with related concert tickets and other value added items for sale. MP3 blogs like those aggregated on the HypeMachine impress me more than all these recommended indie music plug ins.”

    You should check out Soundflavor DJ — http://www.soundflavor.com.

  23. Robert Blackford

    “I find that the sheer majority of so called ‘indie bands’ just aren’t very good.”

    Marshall, what music do you listen to - Kelly Clarkson and Backstreet Boys? You may be surprised that most music lovers’ #1 request on surveys is “new artists” or “not the same stuff I always hear on the radio”.

    You may also have heard of this new site called MySpace, it’s pretty big these days, and a lot of people say it’s big because of the indie bands. I guess you probably don’t use MySpace, maybe the indie music there bothers you too, but you gotta face reality that it’s very very popular.

    If your music tastes are so limited and so different from the average population, why are you even writing reviews of music sites?

  24. Drew Olanoff

    I just had the chance to meet with Tim from Pandora and listen to him speak at the Upenn bookstore about Pandora and the Music genome project. Wow. The stuff that goes on behind the scenes over there is incredible!

  25. Ali Partovi

    (Disclaimer: I’m the CEO of iLike.com & GarageBand.com)

    Marshall, as an avid reader of yours, I feel you could be more open-minded in this case — not only when you say “the new features are all about indy,” but also in your rejection of music that’s not endorsed by a major label.

    I disagree with your statement “the new features are all about indy.” If you were reviewing GarageBand.com, this would be accurate. But it doesn’t feel accurate in your review of LastFM. (And it also wasn’t accurate when you said that about iLike — the primary focus of iLike is to help you find music with friends).

    More importantly, while you’re entitled to your own personal music tastes, you’re assuming the public at large shares those tastes when you declare that all indie music is bad.

    MySpace is the #1 music destination on the internet — and it’s not because they have the same major-label songs you find everywhere. Likewise, American Idol shows that mainstream audiences *are* interested in amateur performers (and many of those amateurs have developed into hits beyond the Idol audience).

    If it works for karaoke pop singers, can it work for unsigned bands? To find out, we recently launched our own “reality show” on FM radio. As of this week, a dozen FM radio stations in the US, incl several major metro stations (NY, SF, Philly, Detroit, Vegas), are airing the “Garageband Faceoff” daily during *drivetime* (peak listening hours). Take a listen — you might like what you hear. You can stream or get the podcast at GarageBandFaceoff.com. It would be REALLY ironic if something that’s mainstream enough to reach millions of listeners on drivetime FM radio is too indie for TechCrunch.

    It is hard to believe that I find myself having the long-tail debate with a blogger. Not long ago, professional journalists claimed “blogs are amateur and bad journalism,” and people like you proved them wrong. The same applies to music, as Internet distribution and cheaper recording tools are changing the game. The only difference with music is that systems for enabling the best indie music to rise to the top are still being refined.

    Ali Partovi