August 25, 2006

ZohoProjects challenges Basecamp on project management

Marshall Kirkpatrick

59 comments »

AdventNet’s online productivity suite Zoho has added a project management system to its already long list of offerings. ZohoProjects is now accepting new signups and there’s a demo account you can use from the front page. The Zoho team told me that if Basecamp targets “the less is more crowd,” ZohoProjects will be feature rich. It’s not there yet, but it sounds like a good strategy. Once a single sign-in is available across all the Zoho services - there’s twelve in all - this could be really powerful.

At $5 per month for 3 projects and $80 for unlimited projects, ZohoProjects undercuts Basecamp on price; Basecamp charges $12 and $149 for 3 or unlimited projects. Upstart alternative ActiveCollab is free and can be hosted for you through a number of hosting companies, but is unlike both Basecamp and ZohoProjects in that its software needs to be downloaded and put on servers other than the company’s.

How does ZohoProjects look so far? There are a number of features that stand out, including a time clock for individual tasks and a calender. To do list items can be reordered by drag and drop. There are forums for discussion of projects. There is some support for tags, more than Basecamp, less than ActiveCollab but not as much as I’d like. Documents can be tagged but not tasks. I imagine that will change when the service starts getting used.

There are also no RSS feeds in ZohoProjects- Basecamp has feeds and ActiveCollab does not. Limited permission options are available and there’s no internal message sending - just direct access to users’ emails. There’s very little information tied to individual users in fact; you can’t look at a user and see what they are responsible for, for example.

File transfer and storage limits haven’t been determined yet.

The company says it is putting the final touches on a single sign-in system to work across all of its services. Hopefully that will make documents created with ZohoWriter, ZohoShow and other Zoho services easy to work with in ZohoProjects. One big advantage that Basecamp has is the CampFire chat program. Zoho has ZohoChat, which could be integrated into the project management system as well.

Future developments for ZohoProjects will include more extensive reporting and the ability to generate and track bills and invoices.

If the company can nail down single sign-in and integrate a successful chat service things could really get moving. Then the Zoho services would be far more powerful together instead of feeling like a series of disparate services that each work passably but are ultimately disconnected. ZohoProjects is really what ties all the services together; combined with the company’s free online word processor, presentation service and spreadsheet maker it’s a pretty powerful package for a relatively low price. Watch the Zoho Blog for an announcement when it’s available for regular use.

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Comments

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  1. Liam @ Web 2.5 Blog

    Is trackback disabled for this article?

  2. Liam @ Web 2.5 Blog

    Now it’s working… go figure.

  3. Marshall Kirkpatrick

    Liam, I think it just took a minute. Thanks for sharing your thoughts on the topic - interesting for sure.

  4. Rex Hammock

    re: “The Zoho team told me that if Basecamp targets ‘the less is more crowd,’ ZohoProjects will be feature rich. It’s not there yet, but it sounds like a good strategy.”

    As a card-carrying member of the less is more crowd, I’d like to share the Basecamp secret password: simplicity. As in, ‘drop-dead, elegant simplicity.’ If someone is going to attempt to compete in the ‘project-management space’ based on features and price, they’re not going to be competiting with Basecamp, they’re going to end up competing with Microsoft Project, not Basecamp.

    Also, Basecamp has about six months of open APIs with an entire ecosystem blossoming. Hard to replicate from a standing start. Again, ZohoProjects may be awesome, but it is to Basecamp what (fill in blank MP3 player) is to iPod.

  5. Christopher Sisk

    Its good to see some compelling competition in this market… Zoho already has a very nice suite of free products and I’m sure, with some work, this could rival Basecamp… maybe not against their existing customer base… but new users and late adopters of online project management… Lower prices makes them look better to new users who aren’t familiar with Basecamp.

  6. John Fairdustoni

    Registered to zohoprojects, and love it.

    You have to try it by yourself to believe it.
    Gantt chart is useful, and very simple.

    Please zoho, no more added functionality. This is good enough.

    Features I hate : Todolist Flag, Member role in this project (manager, employee - this is sooo.. old time, we don’t require this anymore in work 2.0 environment).

  7. webonics

    I wish one of these project management apps had a financial component piece to track total cost of a project based on either task type and/or employee.

  8. anon

    Rex

    Software is all about features not less. Magic is making features simple to use not provide them at all. All I see is dark clouds around 37 signals with the religion and idelogy they effuse.

  9. erik

    The big trick is trying to balance features with what is needed. If you create an app like Basecamp, and add more features, make sure you take the time to make them as intuitive as the rest of the application. Have them flow seamlessly and be well integrated.

    What webonics is asking for is a feature that I would like to see in Basecamp as well. Instead, I have to use SideJobTrack to manage my time for costs and invoicing.

    Simple goes hand-in-hand with useful.

  10. John

    Used to use basecamp

    We now use http://www.centraldesktop.com

  11. Mani

    Thanks Marshall for the review.

  12. Marcelo Ruiz

    I found ZohoProject complicated to understand at first glance, something that didn’t happen to me with Basecamp.
    I’ve been studying various project management applications recently and I learnt that Basecamp did the best work. All the apps are full of features that nobody ends using… they organize the information in a non natural way, for example, who needs to know the start date of a milestone?? do you prefer to read 08-26-2006 or “tomorrow”? Lot of things like that

  13. Denis Kolesnichenko

    Th date presentation can be easily fixed, unpopular features can be disabled, what can’t be easily done is the outstanding spreadsheet program, which they already have! I’m sure they find the right balance of things some time after launch. Right now I feel many of those teams who have too complex projects for basecamp to handle will go try Zoho.
    P.S. I have complex project but I’m already too addicted to basecamp. But I hate it’s lack of development planning features. I’ve sent multiple beta testing requests to devshop.com, but are they all… dead or what? no reply…

  14. laur

    Simple may be fine for simple needs, but when you have a dozen or more overlapping projects, simple falls short. I may be relatively new to these “project management” services and programs, but I like gantt charts. And with multiple people wearing multiple hats, different on each project, John’s feeling that “we don’t require this anymore in work 2.0 environment” strikes me as just plain silly. The internet didn’t uninvent people, and when people are working together, clear roles are important, imho. (Besides, different billing rates may also

    When it comes to my druthers, Zoho seems to fall short in much the same way Basecamp does. I don’t need a richly featured todo list with chat, I need real project management tools that can handle overlapping, interweaving workflows on multiple projects, without leaving budget tracking and individual workflows as proverbial tea leaves in the bowl.

    Thanks for the review. I think I’ll keep looking.

  15. Cruncher

    I have a need for project management tool for personal use where I list out diferrent activities that i want acheive in the next few months.

    I have been using basecamp for the past month or so.

    So, I tried zoho and definately has got more features compared to basecamp.After playing with an hour or so, I went back to my basecamp project , I was so happy with the interface and ease of use at basecamp. At zoho somehow everything look clutterred, i was not sure what is what when i look at the main page.

    But one thing I dont understand with projectment tools is why milestone and tasks are not connected? I would say “design a site” as milestone with lot of tasks “design screen 1″ , “design screen 2″ as diferrent tasks. Both have task list/ttd list but it is not attached to milestone. I dont get it or may be I am missing something.

    Zoho is good but they need to work on make it more user friendly which is a must these days as people generally have less time to spend on any of these tools.

  16. Isaac Garcia

    Cruncher,
    Central Desktop links Milestones to Tasks (Task Lists).
    You can also assign Tasks to multiple people.
    Check it out.
    ig

  17. Chris Ritke

    What percentage of a project management app do people actually use? In MS Project probably not more than 20%. At least 50% of the rest just ends up confusing people.

    There sure are a lot of things to click on in ZohoProjects. And - what is this supposed to mean: ‘Miscellaneous Lists (No Milestones Associated)’ or ‘Elapsed Milestones’?

  18. Rex Hammock

    Re: the previous comment: “Simple may be fine for simple needs, but when you have a dozen or more overlapping projects, simple falls short.” And then something about Gantt charts….

    Give me simple any day. With simplicity, it is much easier to keep up with a dozen or more overlapping projects.

    This is not a slam on Zoho — I’ve never used it and it could be right up there with sliced break. However, by defining the product in comparison to Basecamp and then suggesting that what Basecamp is missing is “features,” a MS type of mentality is showing…Basecamp is a great product because it is simple enough for me to use.

  19. Jason

    Looks interesting. I’ll have to see how it compares to TeamWork Live http://www.teamworklive.com, which my company started using when we outgrew Basecamp. We found TeamWork Live to be as easy to use as Basecamp, cheaper, and works better when you have multiple projects since you can have one login for all your different projects.

  20. Haimson

    I have worked with Zoho products for a while now, and i just have to say, they dont have “it”.
    I dont feel any innovation in their products. They dont provide something different. Its just like PC applications, with all the good and bad aspects of them hosted. Web 2.0 is about innovating the tasks that we used to do on the PC, and put them on the web. Not mimic.
    I think 37signals has nothing to worry about here. Neither does Writley, Thumbstacks, Empressor, Google, etc. These guys arent innovating, they are just playing around with AJAX.

    May i also say that their UIs for all their products are terrible. They look like something out of fisher price. It looks childish, unprofessional, and most importantly, it is uncomfortable to use. Simplicity is key.
    Small companies need simple tools to get started, and down the line, when higher level tools are needed, they should go with Enterprise and Open Source server (SugarCRM, Compiere, etc) solutions.

  21. Mark

    If you are looking for more feature rich project management software, with Gantt charts, financial tracking/budgeting by project or people, check out our software Vertabase Pro http://www.vertabase.com.

    There’s a screen shot tour on the site or you can request a test drive.

  22. Guest

    I completely agree with Haimson. I don’t believe this product is worth reviewing. It is a waste of time reviewing this. Looks like more copy cat..

  23. Other view

    Hamison says “I dont feel any innovation in their products. They dont provide something different.”

    The job of a software provider solution to a problem. Project Management is a matured marketing dumbing down features is not an innovation.

    Guest says ” I don’t believe this product is worth reviewing. It is a waste of time reviewing this. Looks like more copy cat.. ”

    Copy cat of what ? Mac is a copy cat of xerox, windows is copycat of OS/2 Guess what market accepted?

    All 37 signals does is very good job of dumbing down innovation.

  24. Mitch Olson

    I have spent a bucketload of time reviewing the various project portal/intranet type services out there and to my mind the one that leaves them all for dead is http://www.centraldesktop.com.

    Of course as with any product its horses for courses but the thing I like about Central Desktop is that it works for lots of different horses, unlike other products like Basecamp or ProjectPlace who cater for either really simple or really sophisticated needs but nothing in between. There are 2 critical elements I believe this product niche needs - a good balance between power & simplicity, and well designed navigation. In this respect Central Desktop is unsurpassed.

    I had a quick look at ZohoProjects, but as with all of their products I’m left with the sense of mediocre interface design and half-arsed implementation.

    I am a software developer and I have been using Central Desktop for a few months now and it is now an indespensible element of our project and account management. As a software architect I am pretty fussy about the software I use, but the team at Central Desktop lead by Isaac Garcia & Arnulf Hsu continue to surpass my expectations.

    One of the other things that impresses me about Central Desktop which you won’t find in any other competitor on the market at the moment is their undivided commitment to improving their product. It just gets better and better. Compare this to 37Signal’s relative abandonment of Basecamp and their users.

    I feel passionate about great software design and its always a pleasure to find and use of software of other developers who clearly feel passionate about the design of their product too. Combine this with talent and you have a unbeatable mix.

  25. Frank Cefalu

    ZohoProjects is a fallout to disaster. Where are the new features in comparison to Basecamp? What does Zoho Projects offer that I cannot get in the fully payed version of Base Camp.

    Next, product layout is horrible and not convienent. My Tasks and My Milestones Listed Horribly. Clicking on headers doesnt contract their contacts like basecamp. The time sheet isnt like basecamp where you can actually track time and let your client see what it costs per hour. This took no longer than 2 weeks to produce, I gurantee it.

  26. pmoshay

    this doesn’t have any of the cool buzz factor, until you use it; usetasks.com
    isn’t contract oriented which is fine, in our case.