Comments on: Web Call centre solution Sky-Click opens today

By: Vcare Call Center

Vcare Call Center — Wed, 15 Oct 2008 09:18:10 +0000

Hi Ouriel Ohayon !

By reading the article on Sky-click, I am impressed. It is nice to read about new thing in the call centers environment. I hope Sky-click will be very helpful to the call center. Also as you said implementation and usage is simple and quick and we can do free PC to PC and cheap PC-to-Phone communication between a company and its customers. This itself a good and cost saving for the call center. It seems to me sky-click is going to very popular in short Spam of time.

By: Call Center Management system India

Call Center Management system India — Fri, 12 Sep 2008 11:55:16 +0000

Nice post

By: Startup Squad » Blog Archive » SKIPI - Free Skype based call center

Startup Squad » Blog Archive » SKIPI - Free Skype based call center — Fri, 27 Oct 2006 21:26:50 +0000

[...] Earlier SKY-click had launched its Pro service which enables Skype based call center with reporting & analytics on Call Volume, patterns and conversion rate. SKY-click call center solution has been integrated with SalesForce.com and can be interfaced with any CRM tools through their API. [...]

By: Steven Wood

Steven Wood — Fri, 27 Oct 2006 21:09:10 +0000

I was searching online for Click To Call type providers that I could integrate into a website I’m currently working on, and came across a few different solutions, however, by far the one that I think is the best is http://www.jaduka.com. Its a lot like Sky-Click, and others, however it doen’t require downloading extra stuff like skype or anything. I know a lot of people are devoted skype users, and I understand that, I was using a while my self, but check out the jaduka site, cause it seems to be a must better solution for web click to call stuff.

By: Lizzz

Lizzz — Tue, 24 Oct 2006 12:39:39 +0000

Why does every1 believe in this crap?
this is bullshit

By: SAMEH

SAMEH — Tue, 17 Oct 2006 10:31:27 +0000

GOOD

By: HR Census

HR Census — Thu, 21 Sep 2006 05:50:41 +0000

Okay so i found the price for liveperson quickly (50 per month). What is estara’s pricing? Its nowhere on the site that I can find quickly. Its frustrating not knowing theor price points and to weigh them. I do my work form 8 to 5 and at night look for other crap like this to improve my business.

Some advice:Put your pricing on the site. Im ready to buy right now. I dont want to wait untill tomorrow and forget to call and then just go woth liveperson because its easier. Im frustrated here by the way in case you couldnt tell.

Anyone use these sytems care to comment on what they thought?

By: HR Census

HR Census — Thu, 21 Sep 2006 05:09:40 +0000

Very cool stuff. I was thinking about integrating live person but may try this for now. We are just a small company and still in ‘beta’ but this may help troubleshoot with some clients.

Any other suggestions would be appreciated. Thanks for the 3 free months!

By: Skype VoIP Call Centre - SKY-click · 3G. IP-Communication Solutions

Skype VoIP Call Centre - SKY-click · 3G. IP-Communication Solutions — Tue, 29 Aug 2006 14:27:17 +0000

[...] Via: TechCrunch Technorati Tags: IP Communication Reviews Skype Web conferencingBookmark and Share The Post:These icons link to social bookmarking sites where readers can share and discover new web pages. [...]

By: UZY.nl » Blog Archive » SKY-Click: online call center

UZY.nl » Blog Archive » SKY-Click: online call center — Sat, 26 Aug 2006 14:18:29 +0000

[...] Een paar dagen terug stond er op TechCrunch een soort van advertortial over een van hun sponsors, SKY-click. Desondanks bleek het toch een aardig artikel te zijn over het product van SKY-click, een web gebaseerd call center gebaseerd op Skype. [...]

By: Masahiro

Masahiro — Wed, 23 Aug 2006 21:25:36 +0000

I just started my business a month ago.(So I’m in neglected customer segment.) At the point of easy set-up and instant trial, it is helpful because I have strong cost-consciousness and I am too busy to respond to a call. I like SKY-click, but I can’t use this service because I run my business in Japan.

By: The Great Indian Mutiny » Web based call solution for call centres : Sky-Click

Wed, 23 Aug 2006 03:26:41 +0000

[...] Via TechCrunch: Switzerland based SKY-click iis a 100% web-based and easy to use call centre solution based on Skype. Implementation and usage is simple and quick. SKY-click enables free PC to PC and cheap PC-to-Phone communication between a company and its customers. It allows the seamless integration between a company’s website, its customers and its call centre. [...]

By: Skype based call center » Voipally

Skype based call center » Voipally — Wed, 23 Aug 2006 01:53:12 +0000

[...] from Techcrunch. [...]

By: AccMan Pro / Everyone’s call centre?

AccMan Pro / Everyone’s call centre? — Wed, 23 Aug 2006 01:15:28 +0000

[...] Mike Arrington at TechCrunch has a detailed review of SKY-click, a video and Voice over IP (VoIP) web-based call centre management systems that is Salesforce.com comlpiant. Why, as a professional accountant would you care? [...]

By: megustaelturismo.es

megustaelturismo.es — Tue, 22 Aug 2006 21:26:34 +0000

SKY-click, o como crear un virtual call center…

SKY-click ha sido un proyecto que ha estado navegando varios meses en una fase alpha, pero que la semana pasada consiguió ver la luz.
El módelo de negocio de SKY-click es bastante sencillo, ya que con una sencilla y rápida implementación , permite …

By: Alex Osterwalder

Alex Osterwalder — Tue, 22 Aug 2006 15:20:57 +0000

Interesting thoughts Jason. I’ve been analyzing the competitive environment and potential clients for SKY-click as an external consultant for the last 2 weeks. My conclusion: SKY-click has the potential to become a disruptive technology in their field if they execute right & fast - this market is has an interesting range of competitors. Because the solution builds on Skype it represents a new breed of tools with some interesting not yet seen features, such as video.

Compared to competitors like Liveperson and maybe eStara SKY-click’s competitive advantage is first of all its rapid set-up and instant trial. You can virtually set-up a call/contact center that’s integrated with your website within minutes (I did try! ;-). This makes it ideal for starters - e.g. small & medium-sized companies or departments within companies. In contrast, with Liveperson and eStara you have to go through talks with their sales representatives and pricing is done in function of your company’s size, website traffic etc. Understanding & testing is more cumbersome (possible for eStara, accompanied demo for Liveperson). SKY-click follows the Web2.0 style of letting potential customers test & evaluate if the solution corresponds to their needs. It’s selling by successful trial. This is what I personally like about corporate and productivity Web2.0 tools - I need to mess around with them before making decisions…

I think SKY-click will first gain a foothold market with neglected customer segments and then rapidly move into other segments of the corporate world. Bigger eBay sellers could rapidly adopt the solution since Skype has been swallowed by eBay. In general one of the hurdles could be the global adoption of Skype - will it become as omnipresent as pdf or Flash?

Warm regards from Switzerland, Alex

By: johanna

johanna — Tue, 22 Aug 2006 14:46:14 +0000

oh funny again, the disclaimer has just been added…

By: johanna

johanna — Tue, 22 Aug 2006 14:44:32 +0000

Gordon :
Simple explanation : it IS an ad but I guess they thought it would be more effective if they did not tell (how nice)… Check the following link, posted the very same day by Ouriel on the french Techcrunch.
Let me translate the title for you : “Thank-you to our sponsor : Sky Click”
Isn’t it funny?

http://fr.techcrunch.com/2006/.....sky-click/

By: John B

John B — Tue, 22 Aug 2006 07:25:14 +0000

Good read. I was searching for a solution like this. I will try it. thanks

ps: but what is SalesForce?

By: Jason M. Lemkin

Jason M. Lemkin — Mon, 21 Aug 2006 23:58:57 +0000

This is an interesting space and clever link of Skype-into-nextgen-LivePerson. But I wonder if the cost benefits matters - large call centers probably will continue to use more robust (and integrated) solutions, and for the smaller guys, the price point for LivePerson et. al. isn’t all that high so price isn’t a direct reason to switch. Being close to revenue is good (people will pay) and bad (don’t mess with success). . . perhaps the sweetspot perhaps will be ease of integration.

By: Sky-Click: An internet call center powered by Skype - Corvillus

Sky-Click: An internet call center powered by Skype - Corvillus — Mon, 21 Aug 2006 23:33:52 +0000

[...] Call centre solution Sky-Click opens today [TechCrunch] [...]

By: Gordon Mohr

Gordon Mohr — Mon, 21 Aug 2006 21:25:33 +0000

This review reads like an ad or company brochure — even without the all-caps ‘FREE’ and ’special… for TechCrunch readers’. Just wondering, is a disclosure in order?

By: Bullshit 2.0

Bullshit 2.0 — Mon, 21 Aug 2006 21:10:08 +0000

Déontologie zero point zero…

Instant de grâce ce soir sur TechCrunch France avec un billet consacré à leur annonceur du mois d’aout. Bon, c’est du publl-reportage assumé, fermé aux commentaires parce que bon l’interactivité des blogs ça va deux secondes mais si c’est po…

By: Bernardo Bossio » Call Center Web

Bernardo Bossio » Call Center Web — Mon, 21 Aug 2006 19:47:57 +0000

[...] Acabo de ller en TechCruch sobre SKY-click, un nuevo producto web que permite crear un call center en tres sencillos pasos (o eso dicen). La comunicación entre el cliente y la empresa es a traves de Skype. Según el artículo y la página del producto, la implementación es rápida, sencilla, en-linea y no necesita de ninguna inversión adicional hardware o software. Además ofrece otros servicios propios de un call center, como gerencia de agentes, redirección de llamadas, reporte de llamadas perdidas, entre otros. [...]

By: despuesdegoogle » Archivo del weblog » Una centralita virtual

despuesdegoogle » Archivo del weblog » Una centralita virtual — Mon, 21 Aug 2006 18:28:44 +0000

[...] Fuente: Tech Crunch [...]